[Resolved] Clay Telecom — THE WORST CUSTOMER CARE SERVICES !!!

Raju092

from Noida, Uttar Pradesh

Sep 20, 2014

Address: New Delhi, Delhi

By the time i started my Clay sim card in Singapore, for whatever reasons it got blocked and flashed sim invalid number. I had to call up the customer services from a calling booth and spent some good amount of money just to get through their superrr busy “ TOLL FREE” number.And when i demanded a reason for the invalid sim, the guy on the call said that the sim couldn’t be used as its crossed its validity!!! I mean what the hell... Such a pathetic company, that to make money, they dispose their dead inventory on the customer.

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2014

Clay Telecom Customer Care's response Dear Raju, We tried fetching your details in our data base with your name Raju and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected]. For your kindly information, we don't have any Toll-Free number for our customer care. Kindly share the number as well.