The worst that you will ever get to use ever --- I happened to use Clay Sim card for Malaysia and it was the worst services that i’ve ever used in a very long time. My sim card wasn’t working ever since i landed and the customer support were honestly support-less. They just kept on making a fool out of me by saying that they have raised the issue and resolving it but never really worked for me. Apparently the sim never worked but these guys were pretty quick to send me the bill worth 1200rs for something i don’t remember using.!
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2014
Clay Telecom Customer Care's response Dear Saman, We tried fetching your details in our data base with your name Saman and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected].
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment