[Resolved] Clay Telecom — Worst Customer support experience !

[Resolved] Clay Telecom — Worst Customer support experience !

H himanisharma13 from Noida, Uttar Pradesh Sep 8, 2014

Clay Sim Cards have the worst customer support people on their rooster.. I had taken a clay international sim card for US and despite all my efforts of trying to get the sim working, there was absolutely nothing.. So i landed up calling their “EFFECIENT” customer centre. It took them 15 minutes to answer my call and then another 5 minutes to transfer to the concerned deptt who in turn didnt know how to help me so kept me on hold and ultimately disconnected my phone! I was literally on the phone for 30 minutes with no respite from their customer care ppl. With such a horrible experience i doubt that i will ever use/ recommend such services to any person! Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Clay Telecom customer support has been notified about the posted complaint. Verified Support Sep 09, 2014 Clay Telecom Customer Care's response Dear Himani Sharma, We tried fetching your details in our data base with your name Himani Sharma and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected]. Verified Support Sep 09, 2014 Clay Telecom Customer Care's response Dear Himani, We are still awaiting for your response. If you are our geniune customer then kindly share your contact details ASAP so that our team can contact you and resolve your issue. At any point of time, feel free to call us on[protected] or email us at [protected]@clay.co.in
Add a Comment	Share
Submit Close