[Resolved]  Clickindia — Fraud reservation messages from IRCTC from agent

Hi sir/medam
Yesterday I called one of the agent for my ticket booking he told he will be giving me confirm tickets by HO quota, at 2 pm he shown me message from IRCTC that your ticket has been confirmed.After that he took 2700 money from me.Then I asked him for tickets PDF he was telling that I will be giving me in 15 min but never give me and now he blocked my no also not giving my refund.Can you please take the strick action against him please
I took agent no from clickindia
Agent phone no :-+[protected]
Attached the screenshot message he gave me
+2 photos
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Aug 6, 2021
Complaint marked as Resolved 
Clickindia customer support has been notified about the posted complaint.
Dec 19, 2020
Updated by sush prajapati
Adding more images

Dec 19, 2020
Updated by sush prajapati
Adding More images

Verified Support
Jan 07, 2021
Clickindia Customer Care's response
Dear Sushila,

We would like to highlight you about the role and position of www.clickindia.com . The role of Clickindia is limited to being an on-line platform for displaying information of Suppliers along with their services.



In any manner, Clickindia does not represent the users and does not charge any commission for enabling any transaction.



Clickindia merely acts as a content integrator of the content uploaded by the service providers and accordingly cannot be held responsible for genuineness and authenticity with respect to the information provided/posted by the respective service providers.



In addition, the aforesaid is clearly elaborated and duly accepted by you through point no.4 THIRD PARTY CONTENT, SITES, AND SERVICES in the terms o[censored]se which are available on the Website.



Further, being a third party in the entire commercial transaction and also not being a party to any contract for services that had taken place between the complainant and the service provider no apparent association of Clickindia can be upheld with the said service provider.

In view of the above, we would request you to please close the complaint against Click india.

In case of any other query, please feel free to contact us.

Regards
Clickindia Team
 
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