[Resolved]  Trendin.com — Trendin.Com Customer Care a complete fraud

Address: Karnataka

Hi
This is in relation to the site Trendin.com and their customer service . I have ordered 2 shirts on 31/07/2013 and have paid them Cash on Delivery . Out of the 2 shirts , I asked for one of the shirts to be reversed pick and as per the policy refund me in terms of credit notes . Everything has been so harassing from the site . They made me call atleast 10 times for the reverse pick and now its been almost 10 days they have refunded the money .

One of their Customer Support person Mr. Ali is just made to sit there and harras the customer when they have any querry . On seeking the information about the return he simply has one answer that Sir, Server is slow and We cannot extract your information . The order number for the above product is
Details: UESDOWIIU

Moreover they have hugely promoted that we are giving cash back vouchers on the purchase and these could be redeemed on fresh stock . Now when we try to use it on the site we cant do it . They have fooled the customer with minimum ease . Hope the top level is listening to all this and take some positive actionss.

Expecting a positive revert

Regards

Sandeep Lunked

[protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
9 Comments

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Mine also Simillar Experience.


Try sending mail on :
pragnya.[protected]@adityabirla.com
[protected]@adityabirla.com
[protected]@madura.adityabirla.com
I have forwarded to them and asked for compensation. They offered me 1K. I refused. Justice should prevail.
All the Best.
Worse site. Will show one fit and will deliver another. Once you Return be prepared to call 8-10 times. After that also you have to write many mails for refund.


Mine I got refund by writing to :


pragnya.[protected]@adityabirla.com
[protected]@adityaborla.com
[protected]@madura.adityabirla.com


No method of compensation for the mental torture.Never will I recommend.


ALL THE BEST
I had ordered 1 top from this site and wanted it returned as the size was not fit for me. It has been a week i am trying to initiate the return from their site which is not working. And if i ask them to do that from their end they say they cannot do that. That is just a lame excuse to give. And the return period is 15days which i think will take to start the return process. So buy only if you really want coz returning is impossible
I ordered a product on the 27th Jan and their service hasn't improved in two years looking at your comments...

Hope these email IDs are still relevant to escalate this issue.
Worst worst worst.I had orderd stuff worth 5k.the money was deducted but it showed order not placed..neither i got the stuff nor the money back...totally fed up calling the customer ccarcareccarcare.
I ordered three products and one of them got cancelled. trendin informed me about the same on 8th may while the order was placed on 3rd may. It was a paid order and you can not cancel a paid product. However I was told that I will get the refund processed on 11th may and then it will take another 4-5 days to reflect in my bank account.And only then I can order my another product. The executive mailed me the cancell order mail on requesting him for 3 times over my mail but the order number he mentioned was wrong. I again called on 13th may and the executive named Niranth M.R talked and told me that he will initiate the refund on 14th may and it will reflect in my paytm wallet on 14th evening. Again I requested to mail me whatever he said, he again rectified the order number and mailed me that it will take another 3-4 days. When I asked for the compensation for all the trouble and loss he told me that they do not do such things. Again who gave them the right to use my money and keep it into there bank account for 13 days? Moreover, If I received the cancellation call on 8th then why did not they process the refund then itself ? And if the product was not there then Why did not they cancel the order on the very next day? Contact number of trendin :[protected] my order number: 379324 date of order : 03.05.2014
Hi Everyone!

Go to this website http://www.core.nic.in/ and file a complaint against this fraud website.
Ordered on 9th May 2015..got a wrong tracking address, contacted customer care, told me to wait 2 more days...and still waiting for the product. Never ever buy from trendin.com..buy from flipkart, amazon.in etc.

If anyone chose debit card, credit card or net banking mode of payment, contact your bank and fill out a form which you will get
from you bank if the product not delivered on time.

Go to http://www.core.nic.in/ and file a complaint.


Best of luck!
For the first time, I have purchased a black shirt from Trendin but if it all it was a late delievery the product I recieved was another colour and their response was its a wrong shipment. Fake site and I will never buy a product from trendin. I feel like I have been bluffed by them So no rating for like they don't deserve even a single star. So guys please don't get bluffed in trendin

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