Cloudtail India Private Limited — dove shampoo

Address: New Delhi, Delhi, 110085

On 29-07-19 i ordered a hair wash dove shampoo, but my order did not reach me. And seller was update at site that your product was damaged in transit and they initiate the refund in your a / c for rs. 320/- now it’s almost 3 months ago, no refund has been received yet.
I am attaching all the details with this complaint

Order number:[protected]
Order date: 29.07.2019

Sold by :
Cloudtail india private limited
* anjaneya infrastructure project no.38 & 39,
Soukya road, kacherakanahalli, hoskote taluka,
Bangalore rural district
Bangalore, karnataka, 560067

Invoice number : blr[protected]
Invoice details : ka-blr[protected]
Invoice date : 29.07.2019

And the amount is 320/- including gst

Please initiate my refund as soon as possible.

Thanks
Bhawana
[protected]