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Clovia.com Complaints & Reviews

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Updated: Aug 31, 2024
Complaints 256
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Bad 😕 It seems that Clovia.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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25
amount deducted from account but order is not placed, didnt received any confirmation
7
clovia.com not received order confirmation even after i have done my payment online
6
Order placed, payment got deducted still showing payment pending

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Incomplete order and no response from the company

Clovia.com reviews & complaints(256)

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S
shilpa HP
Aug 31, 2024
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Refund not credited

Citi Bank has merged to Axis Bank since incase any refund processed with Citi IFSC it will be revert bank to vendor.

in that case amount will be deducted from your bank. why cant you reissue refund and do the needful?
no from past 2 months you are troubling me by asking every week statement and same drama we working.
dont you have shame to lie?
if you working from 2 months why not able to identify the issue?...
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Upanishad Rohira
May 1, 2024
May 2, 2024
This thread was updated on May 2, 2024
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My name is Upanishad Rohira. Clovia blocked my account because I was complaining in National consumer helpline & Edakhil again & again. They said better to block. They are not giving my 4 lakhs in clovia app wallet. Deducting balance again n again bringing to negative balance.
May 01, 2024
Updated by Upanishad Rohira It's not resolved yet
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See the fraud . See the total order value and the amount deducted. And the orders that they are deducting is delivered on same day 1 St may 24. I am unable to exchange or return. So my total 4.5 lakhs they have looted.

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    M
    mahinderbittu
    from Palwal, Haryana
    Feb 5, 2024
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    Long night dress

    Address: gurugram

    I placed order on 19th jan. 2024 and its was pre paid . Now more than 15 days there is no order delivery and company executive refuse to cancel and refund me . they give me so much mental stress,
    my order id[protected]
    phone no-[protected]...
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    H
    Harehi
    Nov 24, 2023
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    Bill Related

    Address: Jaipur, Near Ahinsa Circle

    We made a purchase through clovia store last night (23/11/2023) but after making the purchase the executive at the store refused to gave us the bill becouse we asked to gave the discount which was mentioned in the store but she told us that that offer was on selected products but no such terms and conditions or star mark was mentioned over there.

    After a very long discussion she finally agreed to gave us the discount but refused...
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    R
    Rachna1975
    from Noida, Uttar Pradesh
    Sep 19, 2023
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    Pathetic services refund not credited even after multiple complaints

    Please find attached email for your reference they mentioned refund of 1690 credited to original source but thats not true pathetic experience useless customers support real fraudsters they provide bad quality products tampered shampoo, conditioner and say these cant be returned as per policy and when you return any product within there policy they will harass you guys for refund...
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    M
    mounikasri
    from Warangal, Andhra Pradesh
    Sep 13, 2023
    Feb 5, 2024
    This thread was updated on Feb 5, 2024
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    Product not delivered even after a month

    I have successfully placed on order in clovia about a month ago and the delivery date is keep on post poning I did not got my order delivered yet even after a month.I don't have the option to cancel the order. Clovia is not responding properly and not tracking issue.worst service is provided.Blocked my money and wasting my time as well....
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    N
    Neha Arora Sharma
    Sep 11, 2023
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    Escalation against order id 17335056

    Address: Victor B 603, Hrc Apartment, Vaibhav Khand Indirapuram Ghaziabad

    Hi,
    I got the package in open condition due to your delivery agent services. The delivery executive delivered my packet in Victor B 301 whereas my address is Victor B 603. I raised multiple complaints to return my packet as it is in open condition because when you guys don't accept order back so why should i accept the packet in open condition. I already explained my concern several times that if you guys don't accept open package...
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    M
    Manik6284
    Sep 9, 2023
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    Company Refusing to delete although it is mentioned in their Privacy Policy

    I Manik wants to permanently delete my Clovia Account, it is clearly mentioned in clovia Privacy Policy 13. Paragraph 1 that Customer can request Account Deletion but when I send a mail to clovia Customer Support they refuse it. I have multiple times mentioned that it is written on your Privacy Policy but they ignore it.

    So I am taking your help to address my issue.

    Clovia Account to be deleted:
    [protected]@gmail.com...
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    N
    Nooraani
    from Chennai, Tamil Nadu
    Jul 18, 2023
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    Innerwear shopping

    Address: Uttar Pradesh

    I have ordered a set of bra last week that bra were very loose for me so I requested return and they picked my return and they transferred money to clovia wallet I need that money to be transferred to my Bank account almost 1 week completed...
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    A
    ArP001
    Jun 21, 2023
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    Returning back the wrongly sent item

    Address: Clovia
    Website: Clovia

    I have made a purchase at two websites simultaneously
    Clovia and Little box.
    They both share same logistics -Xpressbee
    Due to size mismatch i had to return(replace) both companies item. But due to same logistics, confusion was created and i for clovia order ID: 16269976, i sent Little box item which was worth 2000.
    From past 1 month ( infact more than 1 month) i hace been trying to contact clovia but they are not...
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    V
    vatskusha
    Jun 13, 2023
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    Clovia kept my money no refund since a month

    I have ordered 4 panties from clovia after delivering there was a default option for return and exchange i have placed exchange request for 2 panties from which only panty is delivered due to some technical glitch 0 quantity was selected for one out of the two panties since then i have been following up with them that either they should return my amount in original payment mode or should deliver the exchange they are just making me fool since...
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    M
    Mirdalini
    May 13, 2023
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    Refund of products

    Address: Sector 6, Noida, Uttar Pradesh

    I have purchased 10 products from Clovia and return 5 products back. I didn’t receive the refund back of those 5 products. Order id are 16004251 & 16004252. I have raised the complaint 4 times in Clovia but their service is pathetic. Every time they told me that you will refund back in 3 to 5 days but it’s been 1 month and I didn’t get my refund back. Their service is too bad. Didn’t expect this type of behaviour from Clovia. Total...
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    A
    Aarti2310sh
    May 3, 2023
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    Payment Issues

    Hi
    I have made an online purchase on clovia app. The amount was debited from my credit card but clovia app says payment failed. The amount is also not reversed in my account. In my account transaction history this payment is showing. Dont know what to do please help.
    Order id is 16062565. After this i have choose the cash on delivery, but my debited money is not reversed in my bank account yet ....
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    N
    N@ncy
    from New Delhi, Delhi
    Apr 22, 2023
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    Not received refund even though they had taken it

    I have made request for refund of two products and it has been more than 15days they had picked up parcel from my end but not initiating refund to me ...different customer care agenta says different thing on call some says you will recieve it within 2-3days and some says till now their site had not recieved pick up parcels...please acknowledge my complain as i am totally frustrated by these site...
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    A
    Aarhant
    Apr 20, 2023
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    They r not refunding my money

    I ordered two item from clovia for 1st time ... I had size issue for 1st one and for 2nd one they did not send pajama along with second one so returned both the items and items picked up but it's been 1 month they r not refunding my money I have been calling them from 20 days they only saying ur concern highlighted again and again lastly days they transferred the call to the senior before 10 days but she gave me 2 false transaction id by...
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    N
    Navsheen
    from Bengaluru, Karnataka
    Apr 19, 2023
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    Refund not done

    I had placed a order on[protected], order bearing no. 15754745, products are
    1) Non-Padded-non-wired full cup slip -on maternity Bra in black -cotton in SKU : BR2415A13 .worth Rs. 399/- (4 quantity)
    2) Non-Padded-non-wired full cup slip -on maternity Bra in black in SKU : BR2087J13 .worth Rs. 385/- ( 4 quantity)
    3) Assorted Tank top (Free-Size) SKU: CMC0 10P99 of Rs. 151/- ( 1 quantity) .

    Total amount...
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    M
    Mansi A
    Apr 12, 2023
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    Return/exchange of order I'd 15542300

    I've placed a return request of 2 of the products and exchange request of 1 product for my order I'd 15542300 but my refund and exchange is not initiated by Clovia. It's been approximately 15days the product are picked up but now they are saying that they have not received the pick up confirmation. I'm really pissed off. I think it's Clovia's duty to get in touch with the Delivery agents and not customers. They are actually cheaters. I'm...
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    C
    chiranjeevsingh123
    from Kolkata, West Bengal
    Mar 25, 2023
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    Order not delivered

    Address: Sector 6, Noida, Gautam Budh Nagar, Uttar Pradesh

    I have placed 2 order no 15309984 and 15310001 with clovia on 6th march and by mistake i provided contact no [protected] instead of [protected] and for that regards i have called customer care department of clovia and updated my contact no.despite several times reminder they have delivered only one order and that too on 17th march but when ask about the 2nd order i.e 15310001 they are sending false mails that it will be deliver in one day or...
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    I
    Isha Magadh
    Mar 13, 2023
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    Order payment deducted but no order placed by them.

    Order money is deducted from my bank account but they refuse to accept that they have already received it. And have not either refunded or processed my money/order. This has been confirmed by my upi merchant that the money has already been sent to them but they deny making excuse such as technical glitch....
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    M
    Maida jann
    Mar 11, 2023
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    Delayed delivery

    The expected delivery date of tracking id.[protected] order no. 15264443 is changing everyday. Inspite of lodging a complaint on clovia, the issue is yet to be resolved and the delivery is getting unnecessarily delayed....
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