Cobra Group — Phone not repaired, more than a month

Address: Ahmedabad, Gujarat, 382449

Website: Na

I hv bought Mi phone mode Redmi Note HM note WCDMA in December 2014. On 8th August 2016 suddenly phone got dead n not getting any signal on Phone. With the help of my Friend Nikhil we submitted Phone to Mi store on 13th August 2016at Maninagar ahmedabad, Gujarat. They told me that phone hv some hardware problem coaxial cable to be replaced and they charged me Rs 400. They took one month n on 9th September 2016 I got a msg from Mi store that problem has been resolved Plz collect phone. Next day I hv collected phone but problem still persist when I checked it after reached to Home. Next day again I visited Mi store wit the issue. They asked to change the Vodafone sim as it was old sim. I went to Vodafone store n replaced the same with new 4g sim. But after inserting the sim getting the same problem, no signal on phone. Again I went to the store n they again collected phone. Its more than a week but no confirmation from them. Today its 18th September. Problem is more than 40days. Its not solved. I m using old Nokia black n white phone. I hv been suffered a lot due to Mi phone n store services. If they don't hv phone parts in their own store why they hv launched such products or modle in Indian market. Plz check n do the needful n help me to get it resolved.
My name is Vijay Sharma
Complaint bar code no. WXIN[protected]
Store: Mi
Location : maninagar ahmedabad Gujarat.
Phone :redmi note