Cognizant — 1C Onboarding portal login issue.

Hi All,

Could you please advice anyone for below login error as I am not able to login to One Cognizant.

And getting below error.

User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_...⇄ in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
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Aug 23, 2021
Updated by Bharath290
Issue is resolved, DOJ is changed due to that I am unable to login, after the completion of regenerated offer letter, I am able to login.
 
3 Comments

Comments

Hey Bharath,

I got the regenerated offer letter.
But while accepting the offer letter, the reply mail fails saying below error.

Message blocked
Your message to [protected]@cognizant.com has been blocked. See technical details below for more information.
The response from the remote server was:
550 5.4.1 Recipient address rejected: Access denied. AS[protected]

How were you able to accept the regenerated offer letter ?

Hi I am a new intern at cognizant (CID :[protected]. Due to loss of phone data, I lost Microsoft authenticator due to which, I am not able to login to OneCognizant Portal(https://onecognizant.cognizant.com) which uses a 2 step verification.

Please guide me how I can resolve this issue/ whom to contact for this Authentication issue.
I am unable to login to 1 cognizant boarding portal as I am not able to see the number displayed on the laptop in the mobile device. For some days I was able to login successfully but not able to login now. Please resolve the issue ASAP.

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