Cognizant — boarding pass issue

Address: Cognizant Kolkata, Kolkata, West Bengal

Today is my doj and i didn't receive boarding pass (Location: kolkata)

As my bg verification is not completed due to my previous company issue regarding pf - account, and form-16.

And for this issue, i got a mail on 13/02/2019 and for this, i shared my hr contact with you and mention my reason in the portal's section that my salary was very low so i didn't opt pf account i:e i am below the tax slab so they didn't provide me form 16 and by filled this reason i submitted the form successfully.

But for my current company, i have my pf account.
And every document.


Kindly help me as i left my current company (Optimize it system pvt ltd) and i don't have any option if he told me about this situation before i won't resign now i am helpless

Please help me.

Thanks

Md razaullah

Salesforce developer