Cognizant — Complaining about the joining date

Hello this is vedashri kulkarni and my joining date with Cognizent is 8 feb 22
but till now I don't receive any onboarding pass as well as the link and the your day status showing in progress I had mailed to the HR Rani.R but she is not replying me . and yesterday i received the pan approval mail.please let me what is the problem and revert back as soon as possible.