Cognizant — delay in offer letter

Address: Hyderabad, Telangana

My name is nagaraj. I recently got selected with cts on june 28th 2018. My poc was miruthala and suresh velayutham. I am waiting for the offer letter for past 1 month. I have dropped mails asking for an update but still waiting for response. I just assumed may be i would receive it soon but, again 2-3 weeks passed after the hr call still no response from them. At least a reply from them would be helpful. They said they will process but didn't even get a single reply to my queries.

Mail id of the hr is : suresh. [protected]@cognizant.com