Cognizant — food card activation problem

I have hdfc food card since from 30 days but still it is not working when i'm trying to swipe it it is declined.
Could you guys please help me out of this and how can i activate my food card.

And even i'm unable to connect to the cognizant food card customer care number. And i don't know how to activate this it is more than 30 days i've taken the card still it is not working.

My mobile number is : [protected]
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Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
I was attend my interview on may 12 though off campus. I clear all the round and sign in the paper also.but still i didnt get my offer letter .

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