[Resolved] Cognizant — hdfc food card blocked and amount not refunded

mimi1

from Pune, Maharashtra

Aug 9, 2017

Address: Kolkata, West Bengal, 700091

My food card had stopped working long ago due to some issues going on then with hdfc internal server because of which the card was blocked. I had complained to change my card and it was also processed but the card never reached me.

I have 2000/- blocked in it. Can somebody provide me with a poc with whom should i talk about this? I need to get this resolved asap.

I would like the amount to be refunded to my account and a new food plus card generated against my account

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Aug 7, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 10, 2017

Dear Customer,

I request you to share your card details and registered contact details along with your issue details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance