Cognizant — hdfc foodplus card transaction

Address: Chennai, Tamil Nadu, 600043

Yesterday (08-apr-2018), i purchased some items in the reliance fresh supermarket - pallavaram using my prepaid hdfc food plus card. The total amount of purchase is 1500 rs. They shop keeper swiped the full amount in the swiping machine using the food card. I got the successfully transaction message to my mobile number for the amount of 1500 rs and the amount is deducted in the food card balance. But in the swiping machine it shows the current transaction is declined. So they cannot agree the transaction.

So i used another my hdfc debit card for that transaction. Could you please check the transaction details of the hdfc food plus card and kindly return the amount 1500 rs again to the hdfc food card plus.

Name : sudharsan sridharan
Hdfc food card no - 4213 xxxx xxxx 4466
Company - cognizant technology solutions

I am waiting for your quick response.
If you have any queries please feel to reach me at [protected].

Regards
Sudharsan s