I got an offer letter from cognizant on 30th march 2021 and I had accepted the offer immediately. After that I received a mail for pre-joining formalities and completed it too. Now I have received a mail for background verification, but I am not able to login to one cognizant portal. It shows that I have declined the offer and I cant access the onboarding portal. But I didn't decline the offer, I had accepted it.
Please help me out with this.
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Can you plz tell me where did you get the option to accept the offer letter.
I had also received my offer letter few days back but did not get any link to accept the same.
Thanks,
Shruthi