Cognizant — not got official email from cognizant of bgv status

Address: Gurgaon, Haryana

I have not received any official email from cognizant as per my recruiter hr my bgv is negative so they rejected my candidature.
Hr named manju d is very rude and bad behavior during pre-joining process.
I contacted many times wit my relationship manager but no ans.
Please ans my queries as i am on notice period.

Looking for a positive response and a little help from you.