Cognizant — Passport details incorrectly updated-need to correct

Address: Hyderabad

Hi Team,

During Background verification my passport details were updated but now my passport got expired.

Instead of passport i have uploaded voter id card during background verification.

When submitting pre joining formalities I am getting error as incorrect passport expiry date.

But I am unable to edit the details which I have entered during back ground verification...They are greyed out.

I have contacted "[protected]@cognizant.com" but don't received proper response yet.

I have already applied for passport renewal.

Could you please update my passport availability details as "No" or update the expiry date to future date so that I can complete the pre joining formalities.

CID# 17301698

My DOJ is coming nearer and I am not getting proper response.

Attaching photos for your reference.

Appreciate your help.