Cognizant — prejoing form complaint

Address: 521456

Sir my name is bhargav phani sai srinivas guttula, bearing ref num[protected];i hav completed every task in prejoing form except photo upload, i can’t able to do that because my first name and last exceeded 19 characters and i can’t able to edit that and auto suggested name is not coming there, my joining date is on 2 nd july but i can’t able to upload that task.., so it was showing only 95%completed, i have kept mail to cognizant help desk, one cognizant, gsd cognizant but they didn’t reply me til now, i said my hr about this, he kept a mail to onbording help with in two hours i got action required mail again but the problem remains same, please look in to it do the needful earliest