Cognizant — Provident Fund

Address: Coimbatore, Tamil Nadu, 641035

MY Emp ID is 346824. I have submitted all the documents to retrieve my PF amount. The last acknowledgment from Cognizant team was on 19 July, 2016 that they have received all requisite documents and the process has been initiated. Since then I have not heard from them even after following up about the update. I have never received the reply from the team for my follow up emails for the same.
Please help me with the update.