Cognizant Technology Solutions — Food card amount deduction`

I used the food card from cts (Asv) location and the amount of inr 30 was deducted twice but the bill was not generated on (6/9/16), i was requested to drop a mail in order to get the refund. Kindly do the needful.

Still today i was deducted of amount inr 55 but the bill was not generated in the machine and have to pay the bill separately. Please help.