Cognizant Technology Solutions — Onboarding issues

Address: hindupur , Andhra pradesh

Actually i'm writing this complaint regarding my friends onboarding, he has got the docs to upload for pre joining formalities and she had to upload the PAN but whats the problem is his father name has got one extra letter in it and they have asked to apply or get it rectified with new name so it literally takes 20 days to get the new one. He even uploaded the acknowledgement given to that new pan card but they still not given any onboarding pass to him and today is the joining date for him. And he even didn't get any meeting link regarding the todays onboarding. He has already got the onboarding too late its september now if even this gets rejected when he will get it .Kindly understand the student problems please !!! my sincere request.
mail id : [protected]@gmail.com