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Has this problem been resolved from your end? I have been facing the same issue, need an update on how to resolve this? No Update from Cognizant side.
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Shweta kaldoke's reply, May 28, 2021
Yess. My issue has been resolved. you just have to go to window account which you open for joining cognizant and then go to account settings there will be primary alias option in that outlook mail will be there. just remove that account and add your gmail account there. and then login again to windows account. your problem will be resolved.
Request Id: 0e2e52e2-6edd-4ecb-8546-d3a76c816600
Correlation Id: 5f5a5829-5d85-4b7d-88ef-47e4fdfb4e3d
Timestamp:[protected]T17:56:15Z
Message: AADSTS90072: User account '[protected]@outlook.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizant.cognizant.com'(onecognizant.cognizant.com_SAML_A...⇄ in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
Correlation Id: 5f5a5829-5d85-4b7d-88ef-47e4fdfb4e3d
Timestamp:[protected]T17:56:15Z
Message: AADSTS90072: User account '[protected]@outlook.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizant.cognizant.com'(onecognizant.cognizant.com_SAML_A...⇄ in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
Sanchari Kundu's reply, Nov 30, 2021
plz help me .I am facing the same login issue
Please can u tell me how to resolve this problem because am also getting same
Shweta kaldoke's reply, May 28, 2021
Yess. My issue has been resolved. you just have to go to window account which you open for joining cognizant and then go to account settings there will be primary alias option in that outlook mail will be there. just remove that account and add your gmail account there. and then login again to windows account. your problem will be resolved.
punitchachan07@gmail.com's reply, Jul 13, 2021
Hi,
I am also facing the same issue. I have email to cognizant but no response from their side. Can you help to resolve this issue.
My email id : punitchachan07@gmail.com
91-8112271674
I am also facing the same issue. I have email to cognizant but no response from their side. Can you help to resolve this issue.
My email id : punitchachan07@gmail.com
91-8112271674
Sanchari Kundu's reply, Nov 30, 2021
my id sancharikundu2019@gmail.com
How it was resolved ? Can you please mention
Shweta kaldoke's reply, May 28, 2021
You just have to go to window account which you open for joining cognizant and then go to account settings there will be primary alias option in that outlook mail will be there. just remove that account and add your gmail account there. and then login again to windows account. your problem will be resolved.
Iam facing this problem plzz help me how to resolve this problem.
Shweta kaldoke's reply, Jun 21, 2021
Just try with Google Chrome or internet explorer
How do you resolve please tell
Can you please tell how?
i am facing this issue and i did that primary alias too still facing this same issue
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