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Cognizant

Cognizant — Unable to login to one cognizant portal after registration

I m unable to login into one cognizant portal since I factory reset my phone a week ago. Unfortunately, I didn't backup it to the cloud and it's showing my user account doesn't exist in tenant cognizant . I raised a query regarding this four days back yet my issue hasn't been solved .It would be helpful if you help with my login issue
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