[Resolved]  Cogzidel Technologies — SCAM!

SCAM!!! I paid $2000 to have a website made though this company to have the website done in full. Part way through the job they say I need to pay them more to make some changes. The never did the original changes I requested to have and wanted me to give them an extra $500 to continue the project. The site is useless and is half made to what I wanted and half made to the original dropinn script. AVOID USING THIS COMPANY AT ALL COSTS!!!
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Aug 6, 2021
Complaint marked as Resolved 
 
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Hi:

We are from Cogzidel Technologies Pvt Ltd.

We certainly understand your frustration. Please accept our sincere apologies. We thank you for raising this concern which alerts us to the problem you faced with our organisation.

We take this opportunity to look to the insights of your problem and resolve it. Prior to any project initiation, our dedicated Sales team and Business Analyst team, would have informed you about project's time and cost estimation. Moreover we never charge extra penny for the project other than the cost estimated. There is a possibility only If the customer requires additional features or expects any change which was not discussed initially are subject to be charged accordingly for the service requested.

In addition to this, we are pleased to inform you that we have made the updates as lifetime free hence you can update your DropInn script anytime by just following 3 Simple steps, Free Update link: http://www.cogzidel.com/dropinn-upgrade/ The updates contain improved and new features as per the current trends.

Customer satisfaction is our Primary goal and we certainly wouldnt leave any of our client unhappy. We always ensure that the products and services delivered to our customers meet their requirement.

We request you to mail us at [protected]@cogzidel.com, with a detailed description on your product purchase and problem that you have faced. If you can let us know the issue, then we’ll personally check it out and replace it at free of cost. We appreciate your business and will do everything we can to serve your needs.

Please dial us to +[protected] or Skype us at cogzidel.


Regards,
Rohini
The Negotiator - Customer Relationship Management
[protected]@cogzidel.com
Cogzidel Technologies Private Limited
www.cogzidel.com

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    First Floor, “Madura” 184, North Veli Street, Madurai, Tamil Nadu, India - 625001
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