Coindcx.com — Transaction rejected but money still not returned after 25 days

Website: coindcx.com

I started a transaction for 10000 in my coindcx account on 10th May 2021 and unknowingly made the payment to the coindcx account from my wife's bank account. I was not sure I had to make payment from my bank only. The transaction got rejected and the money is still not returned to mine or to my Wife's Bank or Coindcx account. Please do the needful to give me back my money.
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Jun 03, 2021
Updated by ashok haridas
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