| Address: 110095 | | Website: www.comparedth.com/# |
Order ID: CDT[protected] / Order Date/Time:[protected]:06:22
I had purchase Dish tv from https://www.comparedth.com
online which include free home delivery and installation.
on there ongoing offer rs1599.
On[protected] i get call from their local service that you have to pay rs 200 more for fitting. i refuse for it. i said i will speak to company. while i was on chat which they do not ans to my complain. local service again call me said that "what company had reply" i said i am waiting for reply. then he said " ok you dont pay but collect material from his shop.i again refuse it and told him to stop his nonsense"
After sometime i get connected to comparedht on[protected]
and done above complain. at evegining he call me back and said your area is cable network so you have to pay extra rs 200. to them.
while on ordering i had given my full address to them.
From Above incident:
1)I lost the trust in the company.
2)why should i pay extra when i had already paid to company free home delivery and installation and bag that deal.( while ordering i had asked them is there is any additional or hidden charge in it. they said "No".
3)Had given Mental stress to me .
4) I am not paying them extra they had to installed it that offer only (including one month RC vochure).
IF they cannot installed it that offer then they had to return my Money Without deduction plus compensation for stress they had given to me.
Because Once i had bagged the offer their duty was to come and installed it & go, they should call me only for Address guide and availability at home.
5) If these government forum or i had to filled complaint in "Grievances Against Misleading Advertisements (GAMA)"
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I told him fitting is free and i need Bill for the charges.
then he agree for only mounting rs 350.
that also for two plate; why dish tv cannot supply with it set,