Dear Sir
My Idea No.is [protected]
I received a call from [protected] at 10:18 AM on 22/6/2012
I took the call but no body spoke to me and the caller disconnected the line
I immdeiately 3/4 times called back on the same no.but a recorded voice said ``Sorry the dialled no. does not exist,please check the no.dialed``
I tried to send SMS to the same no.but i received a message ``Message sending failed try again later```
I send and SMS ``START DND`` to 1909 as suggested in your application form but to my surprise i received a message ``Dear customer, the option exercised by you is invalid``
Finally I again called at 11:19 AM a person said Hello and immediately a recorded broken voice started coming in talking about some activation, I immeditely cut the line and to my surprise Rs.12/- got deducted unauthorisedly form my balance
I then to file a complain called 12345 here I was asked call 198
I called 198 one Ms Supriya spoke to me she on my request registered me for START DND and said that this service will take 7 days to activate whereas this should be activated immediately and I chose in your application form for START DND and still such uncalls are comiing in
You are requested to refund my amount of Rs.12/- immediately and also requested to stop harrasing me by such calls
Kindly do the needul immediately and confirm
Thanks
Sajjan Was this information helpful? |
We wish to inform you that your complaint for wrong charging related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
Regards,
Ideacellular