[Resolved]  A-star Vxi — Untrained persons are handling complaints of A-Star

Address: Uttar Pradesh

To
Mr. Pankaj Narula
Chief General Manager (Service)
Maruti Suzuki India Limited
Palam Gurgaon Road
Gurgaon – 122015
www.marutisuzuki.com
Dear sir ,
I Purchased A-Star Vxi model from Mathura (UP),Regist.No. UP85 V 2394 iN MY WIFES NAME( MRS.VANDANA SARASWAT), from the starting there is problem of vibration in engine / low average etc. Technicians at your service center have no knowledge to handle these problems. they are just trying " TUKKA" to solve these problems, really they are hard workers but without knowledge of K-Series engine they are passing time. This is the reasons why customer like me are running here and there for satisfactory service. Can your wks. provide permanent solution to above told problems?
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Dear sir ,
I Purchased A-Star Vxi model from Mathura (UP),Regist.No. UP85 V 2394 iN MY WIFES NAME( MRS.VANDANA SARASWAT), from the starting there is problem of vibration in engine / low average etc. Technicians at your service center have no knowledge to handle these problems. they are just trying " TUKKA" to solve these problems, really they are hard workers but without knowledge of K-Series engine they are passing time. This is the reasons why customer like me are running here and there for satisfactory service. Can your wks. provide permanent solution to above told problems?
We apologise for the inconvenience caused. Please write in to [protected]@maruti.co.in with your contact details & we will get in touch with you. Remember to quote your ID # in the subject line, to help us track your issue easily.

Maruti Suzuki Care

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    A-star Vxi
    Uttar Pradesh
    India
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