ABN AMRO Complaints & Reviews

Ref: abn amro credit card no [protected]
Name pankaj kumar papal.
Add: jn2 / 13 /b-8, mahalaxhmi appt. sector-10, vashi, navi Mumbai in code. 400703.
Mobile no. [protected]

Sir in the year 2006 I was offered this credit card by telemarketing guy of your bank and I was told that this card is absolutely free and no charge like joining fee or annual fee will be charged. But after receiving this card and on the first stated I was charged of joining fee and taxes. So I called your bank and asked them to discontinue my credit card I was asked to return the cards back by cutting it in four parts which I did. After that I use to still get the monthly statement so I again request to your bank as I was not using by credit card as I was discontinue . I was promised that it will stop and no dues were left. But now after 3 year I have come to know from cibil that I have some outstanding with your bank on my above credit card. So on 18/11/09 request no.[protected] to send my my latest statement as I have not got the statement for last two year and even request your executive to settle down my due so that I can payoff and have a n.o.c. from your bank to submit to cibil. I was told that I will receive a call in next four day. I waited for four day and as I didn’t receive any call I called back o 23/11/09 request no.22428451 I was told the same thing to wait for four day. But I didn’t revise any call .than I request again on 27/11/2009 but same result so I called today i.e. 4/12/2009 request no. [protected] and I have been asked to wait for two more days for the phone call. I will request please. Please let this be the last time. I want to settle my due as soon as possible so that I can get an n.o.c. from your bank. So that I can have clear statement with cibil.
Hope my request will be process as early as possible with positive results.
Regards
Pankaj kumar papal
[protected]

CREDIT CARD COMPANY IS VERY VERY VERY IRESPONSIBLE

This is a common scenario with ABN AMRO credit card service. I've used ABN AMRO credit card in 2006 and retured it to the bank after paying full due amount and tearing the card.
Next year i.e. in 2007, they issued me a fresh credit card wihtout asking me. I retured that card without using it. Now they are saying that, there is a due amout of Rs.8600 (Rs.695 of purchase and interest on that from 2007 till date). Now they are calling me every single day.
I've also tried to contact their regional office but there is no response from their side.
I would suggest everybody not to take any credit card offer from this bank. Rest is upto you.

I very much agree to this. When all banks are reducing home loan interest rates, these ABN AMRO bank fellows don't seem to Budge. I had taken a home loan with this junk bank and they are charging me 13% interest rate. All other banks are charging at 8.75%, 9%, ...maybe a maximum of 10%. But this useless ABN AMRO Bank is charging 13%, which is a big difference compared to other banks.
Can't the government do something about this. I think these fellows need to be taken to court.

If someone is planning to register a complaint against ABN AMRO bank for charging such high home loan interest rate I'm ready to join them. Even otherwise I'm planning to register a complaint with their bank ombudsman. I don't know how far this would help.Maybe there can be 0.25% or 0.5% difference in interest rate compared to other banks. When other banks are charging 9% home loan interest rate, these fellows are charging 13%, which is almost 4% more when compared to other banks.

I very much agree to this. When all banks are reducing home loan interest rates, these ABN AMRO bank fellows don't seem to Budge. I had taken a home loan with this junk bank and they are charging me 13.75% interest rate. All other banks are charging less rate, ...maybe a maximum of 10.5%. But this useless ABN AMRO Bank is charging 13.75%, which is a big difference compared to other banks.
Can't the government do something about this. I think these fellows need to be taken to court.

I also agreee, I was watching CNBC and it was said that complaint's can be logged against the bank. I am ready to complain. Even if we complain and they give interest rate of that of new customers than also there new interest rate is high. Also, the extra they have charged till now should be paid back to us with interest.

I have taken a homeloan from ABNAMRO on June'2005 bearing Homeloan 9207467 for Rs 700000/- for 20 years terms. At that time the terms signifies that interest rate will be 7.5% for next 3years and 7.75% for next 2 years beyond 3 years and rest 15 years as per the prevailing market rate. But after completion of 5 years they have charged me with interest 12.75% backing previous one year.Previous year, on July 2010, I have paid Rs 150000 as Principle except my normal EMI.Yet after reschedule of my future payment total payment will be more than my initial terms and conditition as agreed by ABN-AMRO. It is very unethical, illegal and harmful to the interest of a regular EMI payee (without any failure) like me and deviation from the initial agreement as established between me and ABN-AMRO Bank at the time of taking Loan. On 2nd April 2011 I have paid Rs 100000 as Principle except my normal EMI. The interest rate is a big difference compared to other banks even ABN-AMRO Bank has issue new home loan at a cheaper rate. I have lodge complain against you extra amount should be paid back to me imdiately with interest.

ANINDITA DUTTA

Response from ABN AMRO BANK after sending the mail

Dear Mr. Varshney,

This is with reference to your email dated February 10, 2009.

At the outset we would like to thank you for the time taken and effort made by you in sharing your concerns with us.

We wish to inform you that we have forwarded your concern to our customer service manager in Delhi, who shall arrange to have someone look into the matter and shall revert to you at the earliest.

We deeply regret the inconvenience caused to you in the matter.

Please quote reference number R[protected] in case any further clarification / assistance is required regarding this query.

Should you require any other assistance, please feel free to call our 24 Hour Bank by Phone service* in your City and our executives will be glad to assist you.
Assuring you of our best services.

Yours Sincerely,

Service Delivery, Consumer Bank, India

As v give request 4 reward catelogue hard copy since long, but till date v not receive any of copy 4m ur end.my card no. is [protected], .so kindly do favour 4 redemption of mine points n send mi hare copy of reward broucher. thanking you.

i want to redeem my 7000 reward points...can i know what all i can get from 7000 reward points..

I had applied through mail for a credit card (Freedom) no one has contacted me. I am residing in New Delhi and my mobile No. is [protected].

Kindly contact ASAP.

Thanks

Sanjeev Kumar Sharma

ABN AMRO credit card division, put me in defaulter list, by mistakenly with out my notice. There were no issues b/w bank & me. I have credit card with ABN AMRO bank. This issue was knew to me when I was applied for personnel loan from HDFC bank. Since 2 months I am trying to contact right person from ABN AMRO bank to finding why my name put in defaulter list, even though there were no issue with bank in maintaining the credit card with ABN AMRO bank, but I am not getting right person & still my issue was pemding, Pls advise me what to do to resolve the issue.

Abn Amro Draft — not received

my document no. is awb#[protected]
kindly give the details

To,

The Operation Manager,

ABNAMRO Bank.

[Sub :- Not Received my Credit Card, Only Received Pin Card Number]

Dear Sir / Madam,

I am Md. Hanif Shek, Howrah, P.S. Domjur, P.O. Nibra, Gram – South Nibra Majerpara, Howrah West Bengal, India – 711409, I am Fixed Deposit on your bank Rs. 25000.00 on Dated 20/04/09, A/C No. 8807064, issuing Branch Kolkata, but my Credit Card I am not receive. Received only my Credit Card Pin Number.

So please Check my Account details and please contact me.

My Phone No. [protected]

Thanking You,

Md. Hanif Shek

Address E-mail - c.h.[protected]@hotmail.com

ABN AMRO Bank Credit Card — Geeting calls from Lawyers for payment

While issuing the Credit card it was told that there is no charges, u dont have to pay annual charges or any other cost, but now i m getting calls from Lawyers that there is outstanding in ur Credit card statement and u have are in the defaulters list.
I have not used the card at all nor have swiped it at any retail merchants, but now Bank claims an outstanding of Rs 6600. Why should i pay when i have not used the card at all.

ABN AMRO Credit Card — ill treatment and abusive languages by the customer care executives

I AM HOLDING AN ABN AMRO CREDIT CARD FOR MORE THAN 2 YEARS. I HAVE RECEIVED A GOLD CARD OF ABN AMRO WITH A LOAN OF RS 6000/- I WAS TO PAY THE SAME IN MY FREEDOM CARD ACCOUNT NUMBER. WHEN MY CARD DATE EXPEIRED IN FEBRUARY 2008 AND I HAD ALREADY PAID THE MARCH INSTALMENT IN MY FREEDOM CARD, I CALLED UP THE CUSTOMER CARE IN CHENNAI AND THEY SAID THAT I CAN MAKE THE PAYMENT IN MY GOLD CARD NUMBER WHICH WAS DONE IN APRIL AND MAY BEFORE THE DUE DATE. THEN I RECEIVED A STATEMENT THAT MONEY WAS NOT RECEIVED THEN I HAD EXPLAIN THE DETAILS TO THE CUSTOMER CARE PERSON AND AFTER THAT THEY CHECKED THE SAME AND TOLD ME THAT THEY WILL REVERT THE MONEY. I REQUESTED THEM TO CANCEL ONE CARD AND LET ONE CARD BE ACTIVE AND THEY SAID THAT IT WAS DONE AND THE CHARGES WILL BE REVERED.
THEN I RECEIVED A CALL YESTERDAY AND I HAVE TOLD THE SAME TO THEM. TODAY AGAIN I RECEIVED THE SAME CALL AND WHEN I SAID THE SAME THING, THE GUY ILLTREATED AND USED ABUSIVE LANGUAGES (LIKE [censored], , ETC).
I WOULD LIKE TO TAKE THIS COMPLAINT TO THE CONSUMER FORUM FOR THE FRUSTRATION THAT IS CAUSED TO ME.

ABN AMRO Bank — harassment- I am Not a credit card holder with the bank even then

To Whom So ever it may Concern,

I am not a card holder with the bank and still am getting sms's and collection calls for 3 different cards in the name of Mr Tarun Sikka. I called the bank, emailed it to them still no response...it has been a real hassle because now am getting calls for good 7 times a day for the past 2 months now... Somebody please help me and if the bank authorities are reading this please help as am frustrated and really angry and if this keeps goin on I WILL CONSULT CONSUMER COURT!!!

Thank you for your time

This is Regarding Credit Card No-[protected]

I am really shocked at the Bank's Attitude.


On Feb 19th They replied saying that you will be arranging to send the Medi claim Document's.

I am Really shocked till now I had not received the Document's.

On Jan 18th the deal was finalised.Till Now I had not received the Document's. Without seeing the Document's you had Debited the Amount to my Account.

Till now I had not even got the Document's.

Upon that the Wrong amount debited to my Account.For this Easy Pay you do the Investigation that what was told to me on that day.Based on what Commitment the Easy Pay was Finalized.

I want you to do the Investigation.I want that Report.This Amounts were not explained to me.

I will not leave this case like this this.I will fight till the last.

Even I was told on 27/12/08 at 10:00 am by your Executive that I had won a gift of LG TV.

All your Manpower are cheating the Customer's.

This is too much.

I am going to Complaint this Matter to RBI, MRTP etc if Justice not given to me.

I cannot keep quite.

Nobody had dared to call me till now.

Every now & then I get a Call from Delhi number on Marketing.This is happening even after they had confirmed that nobody will call me.

The Banker had Ackowledged in phone that this Guys calling from Delhi are no Regular Employee's of ABN & they should be asked for Mail before accepting any offer.

Without my Concent the had billed me 4999 & after my Complint the BANK had reversed the amount.

How daring.How they dared to this all this.

Even for Easy pay I was not told about all this Taxes.I want them to Investigate the Dicussion's held that day.

I am really shocked by there Attitude.Nobody had called me.

From Delhi I got a call on 21st saying that Bill due for this month is 4900 only but in statement it is more.

Very Confusing to Bank with.

i had taken a car loan from abn ambro in april 2004 for 5 years now since the time period is over i would like to have my papers back at present i am in aurangabad maharashtra even with repeated calls to [protected] i have not reached the concerned person using no 42121099,[protected]these two no are never picked then 42121906 gave me42121903 i have given many messages on the recording machines please tell me how to proceed at my mail i d or my mobile no which the bank has
car a/c no 9118775

My wife madhu bala holding ABN amro c card #[protected] Your boycame in my home around 9 to 10am on Apr 18 2009 with statments my Appt as 2nd floor him saying her you came down and get statments and De respact her really shocked boy Attitude NOW send her c c statment on line Thanks

ABN AMRO Bank — use of threatening words and abusive language

iam a student and iam currentlt not able to make my credit card payment and i have told the same thing to the bank . i have asked for some time but they are not ready and giving me a threatning call and using abusive language.

Harassment personally & phone calls by bank employees

Sir/madam,

I take a loan amount 2, 82, 560/- in july 2006 & gives all installments in time i.e 10648/- each, afterword this loan is top up by bank under loan a/c no.9359705 after top up loan a/c no.9420262 & paid me 90, 654/- after deduction above Rs. 14595/- from my loan amount in the shape of misc.charges, intrest, processing charges etc.etc. then i also paid Rs.10498/- well in time but due to kidney problem (i.e swelling on whole body) afterword they reduced the installment amount Rs.7547/- gives them timely, but due to my kidney problem i spent money in medicine. I am not in position to pay more in the form of installment uptill date i paid over 220000/- in the shape of installment. This time i am in critical position due to cronical disease. About this deductioni send a email on that time but no response from bank side.
The agent of the bank commit the rate of interest i.e 18% reducing balance but bank charged 21% pa i send email & phone to bank but no response any time. I request to their employees but they required full amount with threatening that we caught & beat you or punished by police or in court & misbehave with my family members in my house.In this regard i already contact to customer care on phone but no response one employee of bank Mr. gaurav of chandigarh threatened every time & says that more than 3 lacs still due on your head, we already paid all installments upto april 2009.
I am single hand in my family under the kidney disease treatment & not able to pay, now i am not in position to pay more if your bank is agreed to settlement in min. principal amount if they harrash me or my family i knock the door of consumer court. I request to bank kindly see my problem & settled the case in minimum principal amount.

Dear Sir/ Madam

We have big office space at Neta Ji Subhash Place, Pitam Pura, Delhi. deatails is given below. This space is ideal for your business. very easy approchabe by any person by metro or by road, office is located on Ring Road. if you interested than call me on my mobile No [protected] or land Line No[protected] or email on my ID [protected]@gmail.com

Thanks

Rajesh Bhatia

9th Flour (Full 9th Flour)
Big Jo's Tower,
Neta Ji, Subhash Place,
Ring Road, Pitam Pura
Delhi

Area 8387 Sqft (super)

To
The Manager
ABN Amro bank


Sub- Regarding ABN amro credit card no.[protected]

Sir

This is to inform that in spite of our various letter and telecom you have not send us a statement of account for the credit card no. [protected]

We are very sorry and pathetic to say that in spite of not doing single rupee purchase of friction an falls re-outstanding has been credited in our account if it not than why bank is not sending the statement even after Nemours request.
Now please send statement or send no due certificate other wise we will move to consumer court.

Dear Sir/Madam,

ABN Amro Bank

NEW DELHI

Sub: Wrong Bill of Credit Card Against free Annual fee

This is to your kind information that I had received the credit card of your bank Card No [protected] two years ago. Your executive visited
in my office & offer the card without any annual fee & life time free. I was agreed the above condition and then I held your Card and use continue.
In last month I got a statement from your Bank, I was very surprised to see that there was yearly charge of rupees 595/ in this statement . I do not want your card with such Fee. Please check this Matter and solve my problem. I have already four card of other bank. But I am not Understand why the problem is reflecting in statement.

We are facing the unnecessary problem with your bank. I have already contact your customer care but there is no use I have not so extra money to spent on customer care. If the problem will not solve I will send your card very soon.

Please do needful action.

Best regards,
Name: Shyam Sunder
Card No. [protected]
Date of Expiry Valid From 05/07 Expires end 05/09


Date: 10.07.09
Place: Faridabad

July 16, 2009

To
ABN AMRO BANK
Customer Grievance Cell
in.[protected]@in.abnamro.com

Dear Sir,

I am surprised to note that the service of your bank has deteriorated so much that the customers without any reason being harassed.

I have an SB A/c. no. 504328 with your Brabourne Road Branch, Kolkata in the name of GOUTOM DAS.

I have requested through a letter Dtd. 29.06.09 to change my name from GOUTOM DAS to GOUTAM DAS. For spelling correction I was asked to provide documentary proof. Accordingly I have produced a copy of Driving Licence and a copy of Affidavit by the Hon’ble Court along with reminder for Debit Card, Request No. 3062 on 07.07.09. Your Bank Official has refused to accept such letter and said to get separate letter for change of name (spelling) and a separate letter for request of debit card.

Accordingly I have made a separate letter dt. 14.07.09 for change in spelling along with a copy of Driving Licence and a copy of Affidavit by the Hon’ble Court as a proof. Again your bank officer refused to accept the letter asking to bring a fresh letter with a copy of Driving Licence as a proof only. I am surprised to note that why this has not been told in the first instant, secondly why the letter can’t be accepted with two proofs.

Your action and early reply in this regard will be highly appreciated.

Thanking you,

Yours sincerely,


GOUTAM DAS

Everest Industries Limited
1, Taratala Road, Garden Reach
Kolkata – 700 024
Email: [protected]@everestind.com
Tel:[protected]/2

Card No. [protected]

In cards online, my password has blocked please release and see the below message.
(Error Code: 3102 Your Cards Online account has been blocked for security reasons. In order to re-activate the same please contact us.)
Could you please update my Email Id : [protected]@yahoo.co.in

Please clarify me the charge Rs. 225 levied for finance charge for this month statement and cash back account summary ie. 700.

When I’m trying to reach through phone by 24 hours service no one is picking the line. I waited for 15 to 20 minutes. I never saw such a very poor response like this in customer service. In emergency how can we contact you.

Regards,
S. Mahalakshmi
[protected]

I too agree with you.I would say ABN AMRO is one bank with whom people shouldnt go with.i have a pblm with abn like they refused to accept my address change when i got transfered from bangalroe to kochi on official grounds.Now after so much of effort they ageed to update my address, now, they says like they dont have service in kochi..Rite now am not getting any bills and am not aware my due amount.They have charged me now 3 times lates payment fees, service tax, finance charges, Yess Tax and so on..I dont know how worst can a bank be to their customers.?????????????//

To,
The Manager
Abn Amro Bank

Sir.
This is to inform you that i have ABN AMRO Credit Card.Card no.is [protected].The card is not working.Kindly the check the status & revert back immedietly.

Thanking You,
Shalini Garg
Mob:[protected]

i m fed up of mmt(make my trip ) voucher against my cr card no - [protected] again & again
i dnot use my cr card even a single time but the billing is continewing every time i call to customer care for cancellation of the card they waive of the charges but dont cancel my card & says that nothing will be wrong next time WHAT THE HELL IS THIS

Mr. Mahendra M. Tamboli is more than correct in his judgement of the ABN-AMRO Bank of India. I had opened an account when this bank arrived in India due to the fact that in Holland I had been their client for over 15 years. Now I also regret patronising this bank in India and wish the the Dutch parent bank "neem Actie" against the uncouth and rude behaviour of the Indian Bank. I aim to break all ties with ABN AMRO, India branch in the near future.

ABN AMRO BANK- CREDIT CARD — THREATNING AND ABUSING

DEAR SIR /MADAM,
TODAY I HAVE RECIEVED CALL FROM DELHI FROM ABN AMRO BANK CONNAUGHT PLACE OFFICE AS PER TELECALLER AND HE TOLD ME THAT I HAVE SOME DUE ON MY CARD FROM THE LAST 4 YEARS. I SHOCKED TO RECIEVE THE CALL AFTER SO MANY YEARS AND WITHOUT ANY AUTHENTICATION. WHEN I ASKED HIM TO GIVE ME SOME TIME TO CHECK THE FACTS HE START USING HARSH LANGUAGE LIKT TOO TADAK ETC. WHEN I REPLIED HE START ABUSING AND THFREATING ME FOR MY LIFE EVEN. ACC TO HIME CARD WAS ISSUED IN 2004 , PLS HELP ME TO TAKE ACTION THIS BANK WHO IS CALLING AFTER 5 YRS AND START ABUSING WITHOUT JUSTYFYING THE FACTS.

RGDS

To
The manager
ABN Amro Bank




Subject: For issue new cheque book and ATM card.

Respected sir/Ma’am

Ii is my humble request to you that I Deepak Sharma is a customer in your bank and I lost my cheque book and ATM card so please help me to issue a new cheque book and ATM card for me. And my account number is 1171514 so please help me as soon as possible.


Thanking you,



Yours faithfully

Deepak Sharma
Ph: [protected]


Address details

IIPM Corporate office
Unit 9& 10
D2 building second floor
Saket, New Delhi 17

To

The Manager
ABN AMRO BANK
Credit card Section

DEAR SIR / MADAM,

I got a call from ABN Amro for 6500 redeemed voucher. And they confirmed that I can use the voucher to go for any Trip. And for that I need to inform ABN Amro before 21 days.
But now without my knowledge, there is an unauthrised transaction of Rs 4999 /- as MMT Money Save Fee. Kindly reverse the unauthorised Transaction for Rs 4999 Immediately.
An urgent step is requested please.Other ths will impact the customer satisfaction.

ABN Amro Card # :[protected]
Name : T. Sridevi
mailid :[protected]@yahoo.com

DEAR SIR /MADAM,
TODAY I HAVE RECIEVED CALL FROM DELHI FROM ABN AMRO BANK CONNAUGHT PLACE OFFICE AS PER TELECALLER AND HE TOLD ME THAT I HAVE SOME DUE ON MY CARD FROM THE LAST 4 YEARS. I SHOCKED TO RECIEVE THE CALL AFTER SO MANY YEARS AND WITHOUT ANY AUTHENTICATION. WHEN I ASKED HIM TO GIVE ME SOME TIME TO CHECK THE FACTS HE START USING HARSH LANGUAGE LIKT TOO TADAK ETC. WHEN I REPLIED HE START ABUSING AND THFREATING ME FOR MY LIFE EVEN. ACC TO HIME CARD WAS ISSUED IN 2004, PLS HELP ME TO TAKE ACTION THIS BANK WHO IS CALLING AFTER 5 YRS AND START ABUSING WITHOUT JUSTYFYING THE FACTS.

Sir/Madam,

I Md.Khalid Ahmad holding ABN Amro Credit Card ([protected]).
This is regarding the call from customer care for ABN Amro product. I am getting harassing calls from customer care for ABN Amro Credit Card. Many a times I told them that, "we already talk about this and i am not interested in this offer", But still i get call from same person.The customer care person (named himself as Vikas) He need me to explain everytime why i am not interested in same offer.
This call is from Delhi (+[protected] and +[protected] at around 4:57 pm on 22nd October, 2009.
So I requests you to see in this matter & I expect no more such calls.

Regards,
Md.Khalid Ahmad

Respected Sir/Ma'am
My mother Dr. Jasvinder Kaur (Resident Chandigarh) has got threatning call from ABN AMRO Bank (phone number[protected] regarding the payment of Rs. 5000 which we never owe to them. My mother had credit card of the same bank which was made as a part of promotional offer of the bank and with zero application and monthly charges. Till date she never used it for any purpose nor did she handed that card to anybody. She even submitted a request to the same organisation for cancellation of the card about six months back. Now out of the blues on 11th Nov 2009 at 2:50 PM my mother received a call from ABN AMRO bank asking for Rs. 5000 as a bill for doing shopping on that card. I request the Consumer complaint administration to kindly look into the matter and help us get rid of this menace called ABN AMRO.

ABN AMRO — Non Stop call from ABN Amro customer care

Respected Sir,

We had taken Personal loan form ABN Amro Bank dated 23.07.08. Our loan a/c no is:9484136 . Now from the last few days calls received from ABN Amro customer care delhi that your loan is going very smooth so we are happy and we will give you gift amounting Rs.1.80 lacs so please give us your full credit card details for veryfication. We oppose to give details and oppose to accept gift but they are nonstop calling on our landline no:[protected]. They are refuse to call on mobile no. We have not Called ID facility so we can not tress this phone calls.

Please do needful in this matter.

Mrs. Abha Sood

http://yw1der.wordpress.com/wp-admin/admin.php?page=polls

This is a public service for bringing into attention the malaise of the ABN AMRO bank. Please circultae it for the movement to gather traction, enabling you to put the bank in its aptest place — out of india, out of survival...

Sir / Madam,

I am Mr.M.subramaniam. My card no [protected]. very long back i.e in 2007 it has been surendered, At that time i have given a letter stating that i do not want to continue my card and i have cleared all the dues, Now after a lapse of 2 years i am receiveng calls asking me to pay the dues, with different amounts from time to time . The gentle man uses filthy langauges and harrasing with out giving any respect . In this connection i am sorry to say that after clearing all the dues the ABN amro unnecessarily disturbing my valueable time .

i am a freedom card holder of Abn amro credit card, i have been getting calls about upgrading my card to platinum card, all the agents who call, say its a free service but during verification call i get to know theres a mandate charge of 3000rs, this is utter non sense, you cannot cheat customers like that..this is misrepresentation of the product you are selling...i would have got at least 10 calls about this product, and all the agents say its free..finally i recorded the last call i received, as a proof ...If this doesnt stop and i get another call, then this recorded call will go to media..choice is yours...

I am a sufferer of the ABN AMRO bank. They have a number of some "A" customer, this man has stopped using his cell phone 4 years back...unfortunately the same number I got from my mobile company (like recycled phone number).

But these fools do not have the updated phone number of this "A" person, and keep calling me back again and agin from lst 3 years.

they keep bothering me, and ask my name and address continuesly. I think I should complaint this to police.This foolish bank does not have any sense and no co-ordination, after 3 years of saying "This is wrong number my dera" on telephone to these ...I am finally going to police

Dear Sir, Madam

Polite Request

Pls sir from ur said tell blue dart corrier boys that, they must contact no.. when they not able to found adsdress of customer. B'cause of this customer are facing too much problem, example myself already my account open from last six month but i dont know about this, but when i rceved first quater statement from PIGEON COURIER DOC NO[protected] on 3rd december from that onward i am trying for my welcome kit through customer care center i have rcved case no 1st 2896 after one week again they given 2nd case no 2903 the 3rd case no after a week 1146 then i went to nearst abn amro bank in camp & complaint there also then they request no R[protected] after that again i follow with ur customer care but the give me wrong doct no [protected]

Sir i again contact on 18/01/2010 to blue dart corrier, from them i come to know that such doct no they dont have([protected]) then i again contact to ur customer care & tell them its wrong doct no i fight with them then they finally give correct doct no [protected] after that i again contat with blue dart corrier they told me that corrier rcevd to viman nagar office.

Still all follow up is going from my side only, u r courier boy not contact me a singal time also, might be this time also the document will be going to return to u r head office, just tell me one thing from PIGEON courier I recived my doucments to my residential add. then why not from blue dart courier.

regds
Bhandari

Dear Sir/Madam.

This letter is with reference to credit card number – [protected].

This letter is to inform you that the above said credit card was settled on the date 24/01/08 for the amount 36000 Rupees only against the Outstanding amount of 57650.

The settlement was in 5 installments
1. Rupees – 4000 in cash
2. Rupees 4000 Cheque – 195091 - Dated – 20/02/08
3. Rupees 4000 Cheque – 195092 - Dated – 20/03/08
4. Rupees 12, 300 Cheque – 195093 – Dated – 20/04/08
5. Rupees 12000 Cheque – 195094 – Dated – 20/05/08.

All Cheques was given By Ram Prasad with Cosmos bank who took the Settlement
In behalf of Girija Desai credit Card Holder.

Abn Amro Employee calls up from UB City, Bangalore 7th floor, on the month of December and uses Dirty and Unprofessional words and asks to pay Rupees 12000 immediately, without any Information about the Cheque 195094.

After getting the Dirty call when we went and met one person by name Stanley Employee of Abn amro –[protected].He says with Sheer irresponsibility
that the Bank doesn’t have the Cheque 195094 and has lost the Cheque.

On the month of March 2009, Rupees 30000 was debited from Girija Desai Savings account with out informing her(CUSTOMER) before or after Debiting the money.

When we went with some of the other Customers of Abn Amro to UB City and urged Stanley about 30000 and give back the un presented Cheque 195094. He calls some one in Gurgaon and credits back the Amount in 2 Days but again says the Cheque is Missing.







Immediately after a week. A person by name Vikram Malhothra from the number [protected] who calls himself as an Legal Advisor and Advocate of Abn Amro bank Noida or Gurguan (NCR Region) Gives an threatening call to Girija Desai
Residence in Bangalore to their Family saying that he would put a Cheating Case Against her saying that she is done an offence to the Abn Amro bank without paying 12000 Rupees to the bank though she was not in Bangalore without sending any Legal Written or Printed Notice according to the Acts of Law in India.

In the Month of April when we called Vikram Malhotra on the number [protected] regarding the issue he Threatens again to put Cheating case or pay Rupees 12000 to the bank and he will send an No objection Certificate if Amount Paid, without uttering anything on the lost Cheque.(Calls will be taken as valid proof )

We again met Stanley Regarding as he was the only person Available, in the whole recovery office of Abn Amro credit Card division. He shows in the Computer that after clearance of Cheque 195093 there was an amount of 3500 paid by Girija Desai Family in the month of September 2008.

After around 5 to 6 phone calls done by Ram Prasad, Vikram Malhotra informs us to check the Status in the Cosmos bank about the lost Cheque 195094.
We came to know that the Cheque 195094 was not presented at all though it was already 11 Months old and was never presented by Abn Amro within 6 Months of the date.

After saying this Vikram Malhotra agrees if the Amount Rupees 8500 is paid in the Bank then he will Courier the NOC to the Residence of Ram Prasad and takes the postal address.(Calls will be taken as valid proof )


We pay 8500 Rupees to the Abn Amro on 21/04/09 (a copy of Receipt attached for the reference).

Its been 10 months the Payment has been done.Vikram Malhotra is never reachable in the number they say he has left the organization and some say he is not in the seat.

We again put an effort to get the NOC in August 25 2009 and with lot of difficulty we got to meet Vasudha Mohan, Manager of collections Credit Card Abn Amro[protected] REFERENCE – SHE HERSELF HAS SIGNED THE SETTLEMENT LETTER).

When asked about the NOC, she claims that we have to pay again 21000 Rupees to get the NOC. She says she is authorized only to sign the Settlement letter, no way responsible for all these and cannot help and also admits that the lost Cheque195094 is no more with Abn Amro Bank.

Now thay are calling from Chennai Legal department and threatens with legal action,

Please help
Girija Desai

Please help

TO,
THE MANAGER,
ABN AMRO BANK
FORT BRANCH,
MUMBAI.
sub: complaint regarding nonrecipt of overdraft against
cedit card account closure.

DEAR SIR/MADAM,
I HAVE THE CREDIT CARD ACCOUNT IN UR BANK WITH NAME ZAFAR HAFIZ KHAN HAVING NUMBER.[protected].
BEFORE CLOSING OF ABOVE MENTION CREDIT CARD BALANCE AMOUNT WHICH WAS SENT THROUGH DD HAS NOT BEEN RECIEVE BY ME, WHERE AS IN YOUR RECORD IT SHOWS THT THE DD HAS BEEN DELIVERED ON 31ST DECEMBER.
EVEN AFTER COMPLAINIG REPEATEDLY NOW I M TOLD TO SEND INDEMNITY FORM WHICH IS HIGHLY UNACCEPTABLE THE BANK HAS TO ENQUIRE WITH OVERNIGHT COURIER WHICH IS THE COMPANY IN THIS CASE. AS A CUSTOMER I HAVE NOT LOST THE DD OR MISPLACED IT TO SEND THE INDEMNITY FORM .IF ITS THE OTHER WAY ROUND I MADE THE PAYMENT FOR MY BILLS THROUGH SOME MIDDLE PERSON AND THE BANK DONT RECIEVE IT CAN I WALK AWAY JUST BY SAYING I SEND IT MY JOB IS DONE IF YOU DONT RECIEVE IT CHECK WITH MR XYZ THIS IS THE MOB NUMBER .IS THIS THE WAY CAN I TELL THE BANK TO SEND INDEMNITY FORM.
WHEREAS IN THIS CASE I WILL SEND THE INDEMNITY FORM AND WHATEVER YOUR BANK ASK BECAUSE I HAVE TO GET BACK MY MONEY
BUT I WILL TELL ALL MY FRIENDS AND MY CLIENTS NOT TO DEAL WITH ABN AMRO THIS IS THE WORST BANK WITH THE MOST UNEFFECIENT STAFF.

To Whom This May Concern
I would like to inform you that I was using ABN AMRO Card 2 years ago (card # [protected] and the loan number # [protected] which was running on the card) and due to my financial problems, I could not continue to pay the installments and amount due on time resulting in settlement of card and loan on it.
Please find the details of the settlements below:-
Loan number # [protected]
Ref: DE[protected]
Date on settlement letter: July 16, 2008
Letter was brought to me by the collection person on: July 31, 2008
Payment was made in 2 modes with 2 receipts: No 0755 and 0756 issued by Manpower solutions which I believe is your collection partner.
Amount on receipt # 0755 is: Rs 3220 (Cash)
Amount on receipt # 0756 is: Rs 20, 000 (Cheque # 454061 Dated 01/08/08 UTI bank)
Dates on both the receipts are 31/07/2008.
In the letter it is clearly mentioned that the amount needs to be paid before 15th August 2008 which I have done.
Card # [protected]
Ref: DE[protected]
Date on settlement letter: August 13, 2008
Letter was brought to me by the collection person on: August 17, 2008
Amount on receipt # 29131 is: Rs 12500 (Cash)
Receipt issued by: Citi collection India Pvt Ltd
Date on the receipt: 17/08/2008


Now, my problem is ever since I have closed these accounts after every six months or earlier I get a call from your collection people that we have not received the money and you still need to pay the outstanding with interest, and they say this in extreme harsh and offensive language and tone. I have been patient enough so far that I have given all the necessary details to them including fax or scan of the letters and receipts of the settlement. Since it’s almost two years, but I would like to confirm that I have sent the scanned letters and receipts to ABN AMRO customer care email address as well.
Now on 12th March 14, 2010, I got a call from a person who addressed himself as an attorney of ABN AMRO Bank threatening to sue and ruin my life. I think I have taken enough humiliation and inconvenience from your bank by explaining that I have made the payment. Although I have given him the same details again as well but I would no longer entertain any such calls from ABN AMRO bank or its partners. It is not my responsibility if the collection agency who collected the money from me did not give it to the bank. If this activity is not stopped immediately, I will sue ABN AMRO Bank on harassment and mental torture case. I have already consulted my lawyer on this and he confirmed that I have all necessary documents and proofs to prove that bank is guilty and sue for damages which would be much more that the amount bank expects me to pay.


Yours Truly
Ritesh Sinha

Sir/Madam,
I Mr. Dibyendu Manna holding ABN Amro Credit Card ([protected]).
This is regarding the call from customer care for the recovery of payment. I am getting threatening & abusive calls from customer care for ABN Amro Credit Card payment. They are not even ready to listen my point that I have already paid my total outstanding through 24 post dated chaques (Rs 1203/- each chaque amount and chaque dated on 1st of every month). The payment was started from November 2009. But still the customer care person (can't get the name) was in no mood to talk politely & started threatening & abusing (which I don't prefer to mention as it is too filthy).
This call was from Delhi[protected] at around 4:01 pm on 22nd March, 2010. So I requests you to see in this matter & I expect no more such calls from yourside.

Thanks & Regards,

Dibyendu Manna

DEAR SIR,

MR. K. PUSHPARAJ, NO.11A, AZIZ MULK LANE, THOUSAND LIGHTS, CHENNAI - 600 006. IN THIS ADDRESS THIS PERSON GET CREDIT CARD. HE GOT LOT OF MONEY FROM CREDIT CARD ON THE YEAR 2007. IN THE YEAR DEC 2007 HE SHIFTED IS HOUSE AND HE DIDN'T PAY THE AMOUNT. I GOT THE LATEST NEWS ABOUT THIS PERSON HIS SISTER ENGAGEMENT IS 23RD MAY 2010 NEAR ANAND THEATRE, YAMUNA HOTEL, THOUSAND LIGHT. IF YOU GO THERE YOU CAN GET THE AMOUNT FROM THEIR YOU CAN VERIFY. MR.. K. PUSHPARAJ MOTHER NAME IS MRS. MARUTHAMBAL.

Harrashment call from customer care
Sir/Madam,
my father holds ABN Amro Credit Card
This is regarding the call from customer care for the recovery of payment. I am getting threatening & abusive calls from customer care for ABN Amro Credit Card payment one Mr.Azaad. They are not even ready to listen my point that I have payed the amount by cheque. Though I agree that I am late to pay as per the due date because i was out of country and just came 2 days back...Its our last payment and we want to stop this card for good. But I never denied the payment & issued the cheque today, but still the customer care person (named himself as Azaad) was in no mood to talk politely he was saying i'm sending some one to my house..i told him my husband is not here right now...no i will call back by 5 you should have paid by then...who is he to speak to me like that...You verify a million things before giving the card or loan...then why u treat us live this .just for a Rs.4000 payment he called me 25 times today...i told him its my relation with the bank i will pay the money to the bank..no u have defaulted you ...they need to haunt people who has been defaulting for years and we have been regularly paying...if we miss a day..u charge half the amount as interest also...annoying calls...We just loose our self esteem with bankers like u...












This call was from Delhi[protected] at around 4:35 pm on 27th January, 2009. So I requests you to see in this matter & I expect no more such calls from yourside.

Regards,
Mahendra Tamboli

iam balakrishnan muthu my credit card no is [protected], i have register my complaint in customer care regarding closing my account & final settlement, before 2 months there is no reply, and keep on putting interest & late payment fees. please go through my case & help me.

regards
balakrishnan muthu
[protected]

ABN-AMRO credit card — regarding gift for the credit card

i have got ABN-AMRO credit card on october 2007,along with the card i have got a gift coupon for 1 grm gold coin ,am trying to get the gift since october till now i didnt get.
if i made a call to the concern people they were not giving proper response.
they have cheated me by giving the card

Am not able to know, how to redeem my reward points against my ABN Amro credit card and also thwe limit of my card is very less -10000, is not able to meet my need . Pls do something to increase my limit other wise cancel this card.

ABN AMRO - Credit Card — Unwanted Insurance

Folks.. Please dont get the ABN AMRO - Credit Card. This guys are selling the Insurance product with out customers wish. Then they ask as to pay premium for the insurance.

I was put into mental tarcher.. I was not able to pay the monthly.. permium.. Because they did not send the bills to my home address. When i asked the call centre they send it was recived by myself. I dont understand how they serve the customer...

So Please dont get ABN AMRO - Credit Card.

I agree i have same problem with ABN AMRO

Dear Nidhi,

I would like to know how did you checked your CIBIL rating?

if you have closed your entire balance, then only your name will be removed, if you have gone for settlement, with waiving of your interest, your name will not be removed.

Hi
I am also facing the same problem with ABN Amro bank
Can any body suggest a way out of this.
It is a great injustice to people like us
Can the banking Ombudsman do somthing about this.
Please suggest if we can go the consumer forum.

ABN AMRO Bank — Balance Transfer

Sir,
I have given a request of Balance tranfer of Rs.30000/- on 11.05.2009. Request no. provided by bank is [protected]. They assured me that I will get DD within seven days. In mean while I called to bank and they replied me that your request is in process. At the time of request they agreed that I am eligible for taking BT. .99% pm on reducing Balance interest will be charged upto 6 month.

On the expiry of time I called to bank and they refused to sent DD.I got not a single call from Bank that they are not sending DD.I have to pay my some outstanding to others and I was assued that I will get DD on time.Why the bank Cheating to their customer.

Kindly do the needfule & take necessary action .

Thanking You.

Vijay Kr. Prasad

I had 300 + rupees in my account before 3 days but when i check yesterday it shown me -44 balance. i don't know why ?

Hi,

I have had a similiar problem with ABN AMRO, please suggest how have you taken it forward

ABN AMRO — statement date b4 recieve date

dis is s. ramesh reddy,
applied 4 loan, on may 25 th 2008, i got loan sanctioned on june 8 th and the cheque cleard on 12 th june. and the problem m facing the statement date which i recieved, can u give conclusion on dis and also the statement showing payment EMI immediately, i dnt understand dis [actual the EMI date is 25 th of evry month]

please give d details

ABN AMRO/ CREDIT CARD — Fraudulent payment not acknowledged by the bank

Dear Sir/ Mam,

I am using ABNAMRO credit card and have been a victim of a fraudulent transaction. The bank is neither acknowledging nor replying to any mails I am sending across and the many complaints made to the customer care desk. I am tired of sending e-mails, calls and even a hard copy that I sent in last 3-4 months. The Amount is of INR22, 000. I am getting massive bills to pay in the time of recession when I am already laid off from the company and have no other source of income.

I would highly appreciate any help on this one.

Regards,
Meena

Hi,

Actually same thing happened to me also, at the same time even i got the call in (DEC 2008) from one of the ABN amro representative and said the same thing and even i paid from my credit card. after few weeks i got the card and voucher. but it was too late. its a delayed response although they have asked me 14 days of time for deliveryu but it has taken more than 1 month. its very bad on their part.

Bigges FRUAD is ABN supreme plus offer

ABN AMRO Credit Card — Repeated call from customer care

Sir/Madam,
I Mr. K.Balasubramanian. holding ABN Amro Credit Card ([protected])
This is regarding the call from customer care for the recovery of payment. I am getting repeated & abusive calls from customer care for ABN Amro Credit Card payment. They offered one Holiday package. I didnt avail that offer. But they are sending statements and calling me over phone. I wated to waiver off the amount. So I made 5 complaints regarding this. But they are calling repeatedly. The call was from Delhi. Each and every time they are asking the same questions and they are filing a new complaints. So I requests you to see in this matter & I expect no more such calls from yourside.


Thanks
K.Balasubramanian

"THANK TO ABN AMRO BANK FOR THIS FRAUD"

Hi
Actually same thing happened to me also, I also got a call from ABN AMRO Bank for Sureme Plus Offer. In that I also paid 5000/- Rs. from my credit card. Now they are not going to pick my call from [protected] and [protected] numbers.
ABN AMRO Bank is responsibale for this FRUAD. Due to they are not taking any action against them. So we already filed the case against bank day before yesterday.

Credit Card — online fraud in 3 city in same days in ABN AMRO bank credit card

DEAR SIR, I GOT ONLINE FRAUD TRANSACTION FOR RUPEES 5,11417.03 FROM ABN AMRO CREDIT CARD ON DATE[protected] BY 3 CITY-PUNE LUCKNOW & DELHI FOR BAHRTI CELLULAR AND BHARTI AIR TEL.

BUT BANK IS SAYING THAT THIS FRAUD IS MADE BY BY CARD HOLDER.BECUASE OF CVV NUMBER & CARD PLASTIC IS HELD WITH ME.

BUT AS READ IN MANY TIMES IN NEWS PAPPER THAT FRAUD IS GOING IN VERY HIGH NUMBER,WHETHER CARD HAVE OR NOT HAVE WITH FRAUDLENT PERSON.

BUT ABN BANK IS INSISTING TO PAY THIS AMOUNT AND PUTTING ALL DIRTY BLAM ON ME.

PLEASE ASSIST ME,HOW TO COME OUT FROM THIS BLAME,WHEN I NEVER USED SO FAR.

THANKS & REGARDS,
SANJAY BAFNA,MOBILE-[protected]

ABN AMRO/ CREDIT CARD — Claimed cheque even after dropping the cheque well before the due date, repeated lieing, harrasment and mental agony

This is regarding a payment of my Credit Card of ABN AMRO(Card No: [protected]).

I made a payment of Rs. Sixteen thousand six hundred and fifty (Rs. 16655/-) in favour of “AAB Card No: [protected]” on 22.01.2010 vide cheque no. 343856 of Punjab National Bank, EC The Heritage, Park Circus Branch well before the ude date (27.01.2010).

On 28.01.10 I got a mail from ABN AMRO (mail id:[protected]@in.abnamro.com) also a SMS in my mobile saying that my payment has been returned.

At that time I replied that I will talk with my bank and then I will contact.

After that I contacted with my bank Punjab National Bank, EC The Heritage, Park Circuis, extension counter and enquired about the status of my issued cheque (no:343856) . I was informed by the branch manager that my issued cheque (no:343856) is not returned and unused. Also I confirmed that my account balance was much higher than the issued amount of Rs. Sixteen thousand six hundred and fifty five (Rs.16655/-).

I called the ABN AMRO customer-care section on 30-01-10 and lodged my complain regarding this issue. The executive again told me that my cheque has bounced. I was given a complaint id: [protected].

In the mean time I was receiving mis-calls from tele-customer care section of ABN AMRO. (Telephone numbers: [protected],[protected], [protected])


As I did not get any response from ABN AMRO in respect of my complain of 30.01.10, I wrote to ABN AMRO in the mail ids i)[protected]@in.abnamro.com
ii)[protected]@in.abnamro.com

on 12.02.10 also I complained about mis-calls in my mobile that I was getting from ABN AMRO customer care section.

Also I told them to cancel my card because of their misbehavior and harassment to me.

ABN AMRO representatives started calling me every now and then in my mobile asking for the payment again (Which is already paid by me on 22.01.10). I told them that my cheque has not bounced as before which I have confirmed from my bank.

On 15.02.10 I received a reply from email id [protected]@in.abnamro.com in response to my mail of 12.01.10. I quote from the received mail
”… We wish to inform you that as per our records the payment of Rs,16,655.00 vide cheque number 343856 was returned due to non sufficient funds, hence a cheque return fee has been levied against the same…”. But nothing was told regarding cancellation of my card. The mail was sent by Vilma Lobo ,Client Response Unit.

On 17.02.10 I replied to Vilma Lobo’s mail ([protected]@in.abnamro.com)saying the actual fact again that my cheque status is unused and hence it cannot bounce. Also I again complained about the mis-calls in my mobile.

Then ABN AMRO demanded Rs. 650/- as late fee and Returned Cheque handling fee of Rs. 500/- in the latest statement sent to me.

Since I have paid the amount much before the due date there is no question of any fresh payment; also late fee and cheque return fee is totally irrelevant as it is not returned. So I sticked to my point.

On February 22, 2010 I got another mail from [protected]@in.abnamro.com again asking for the payment with late fee and finance charge. They sent me an account statement amouniting Rs 17384.21 and calling every now and then for payment.

On 24.02.2010 I sent an email to ABN AMRO with following two attachments.

1.Certificate from the Bank regarding the status of my cheque.
2. Account statement of my SB account for the relevant time period.

First one proves that the cheque has not bounced and second one proves that ABN AMRO lied to me repeatedly by saying that because of low balance my cheque has bounced.

After that ABN AMRO representative Gaurav Chhugani,Client Response Unit apologized to me for the entire episode and informed me about reversal of late fee, cheque return fee and service charge.

But after that the tele-customer care section of ABN AMRO again started disturbing me by asking for fresh payment.

In next statement they imposed the late fee of Rs. 650/- and finance charge of Rs. 528.90 again. They sent me an statement of Rs. 17182.18

I was so disturbed and harrased by ABN AMRO I changed the way to protest and fight against this fraud ABN AMRO.

I dropped a cheque (cheque No. 343858, Punjab National Bank) of Rs. 17000/- again on 23.03.2010.

Now two cheques are with them and I have given them more money than they get from me.

I have been mentally harassed. An Institution (ABN AMRO) has lied to a person repeatedly and harrased. They have called me again and again, pressurized me for repayment. Since I am a teacher in an engineeriong college and university , receiving of mis-calls in my mobile in front of my students goes against my image and disturbs my normal activities. I am always busy with my research work, teaching and also writing books. My extremely valuable time was wasted because of ABN AMRO.

For all these I demand the reversal of late fee (Rs. 650/-) and finance charge (Rs. 528.90) and compensation of Rs. 100,000/- (Rupees One Lac only) for the loss of my valuable time, expenses in printing,scanning, mailing as well as for the harassment and mental anguish suffered by me for the fault of the ABN AMRO Bank even after lodging the grievance at right time.


All mails sent and received are given below:

From: [protected]@in.abnamro.com <[protected]@in.abnamro.com>
Subject: Cr Card Payment return
To: [protected]@YAHOO.COM
Date: Thursday, January 28, 2010, 1:34 PM

Dear Cardmember,

We wish to inform you that your payment instruction for Rs.16655.00 has been returned unpaid.

Please be advised that return of a payment instruction unpaid is viewed seriously by the Bank and adversely affects your credit rating with ABN AMRO Bank and might lead to a suspension of credit facilities.

We therefore request you to send us your payment for the above amount immediately.

Kindly ignore this active alert, if you have issued fresh payment instructions in lieu of the returned cheque.

In case you require any assistance, please feel free to call our 24 hour Bank by Phone service* in your city and our executives will be glad to assist you.

Assuring you of our best service at all times,

Warm Regards

ABN AMRO Card Active Alerts Service

From: chinmoy saha <[protected]@yahoo.com>
Subject: Re: Cr Card Payment return
To: [protected]@in.abnamro.com
Date: Thursday, January 28, 2010, 4:04 PM

I will talk with my bank. I dont know how can it be unpaid?

After that I will contact with you.


With Warm Regards,
[protected][protected][protected]-
CHINMOY SAHA
[protected]@ieee.org
Mob:[protected], [protected](O)
LECTURER ,Department of ECE,
Heritage Institute of TECHNOLOGY
Member of IEEE, Member of Executive Committee, AP-MTT Chapter,IEEE Calcutta Section



From: chinmoy saha [mailto:[protected]@yahoo.com]
Sent: 12/02/2010 4:53 PM
To: ~ IN HeadCardServices; ~ NetBanking
Subject: Re: Cr Card Payment return and Cancellation of my credit card


ABN AMRO representative,

Card No: [protected]

Address: Abhibasar,121/24/A purbachal kalital Road, Kolkat-78

I contacted with my bank Punjab National Bank, EC The Heritage, Park Circuis, extension counter branch and enquired about the status of my issued cheque (Cheque no:343856, Amount: 16655 dated 22.01.10) . I was informed by the branch manager that my cheque is unused. Logically It can not bounce as I have maintained a much higher balance than the issued amount . Had it been bounced I would have been informed by my bank also would have been charged a penalty.

I have called the abn amro customer-care section on 30-01-10 and lodged my complain about this.
Reference: a complaint id given to me from ABN AMRO customercare section [protected]

I called the customer care again many a times after that.

After that, I discoved that my crds online account has been blocked from end. May I know why?

I am receiving miss call in my mobile from your customer care section which is a serious offence specially considering that I am a professor of a college and University.

Take proper action immediately from your end to and let me know within three to four days.

Considering your bad service and ill-mannerism , I have decided not use your cards. So take necessary action to cancell my card as early as possible.

[protected][protected][protected]
CHINMOY SAHA
[protected]@ieee.org
Mob:[protected], [protected](O)
Department of ECE,
Heritage Institute of TECHNOLOGY, Jadavpur University (visiting)
Member of IEEE, Member of Executive Committee, AP-MTT Chapter,IEEE Calcutta Section

From: [protected]@in.abnamro.com <[protected]@in.abnamro.com>
Subject: Re: Cr Card Payment return and Cancellation of my credit card
To: [protected]@yahoo.com
Date: Monday, February 15, 2010, 4:58 PM


Dear Mr.Saha,

We refer to your email dated February 12, 2010.

We wish to inform you that as per our records the payment of Rs,16,655.00 vide cheque number 343856 was returned due to non sufficient funds, hence a cheque return fee has been levied against the same.

Further the reference number [protected] has been logged for the re presentment of the cheque.

We further request you to confirm the number from which you have been receiving the missed calls to be able to address your concern.

Further as per our records your Cards on-line account has been normal.

However due to the non payment of the dues you have not been able to see the account.

We request you to pay Rs.1,835.22 to regularize your account post which you may access your Cards on-line account.

We are concerned to know about your decision to discontinue with our card. We request you to reconsider your decision as the ABN AMRO Bank Credit Card offers an array of features.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,

Vilma Lobo
Client Response Unit

To ABN AMRO Representative,

Your statement of "...as per our records the payment of Rs,16,655.00 vide cheque number 343856 was returned due to non sufficient funds.." is incorrect. I can and will prove this when required.

So thereis no question of paying the late fee and cheque return fee as you have demanded in new statement whcih has reached me on 16.02.10.

Also there is no question of fresh payment since as per my bank record cheque can not bounce for the reason you have mentioned.
I received missed call from your customer care no: [protected] on 12.02.2010 and many a times after that.
Let me know what action are you taking against that ?

Also Tell your customer care section not to disturb me by calling every now and then. I can talk only on friday (10am-12 noon).

I have already told that I do not want to use your card. So what action have you taken regarding that ?


[protected][protected][protected]-
Prof. Chinmoy Saha
[protected]@ieee.org
Mob:[protected], [protected](O)
LECTURER ,Department of ECE,
Heritage Institute of TECHNOLOGY
Member of IEEE, Member of Executive Committee, AP-MTT Chapter,IEEE Calcutta Section
From: [protected]@in.abnamro.com <[protected]@in.abnamro.com>
Subject: Re: Re: Re: Cr Card Payment return and Cancellation of my credit card
To: "chinmoy saha" <[protected]@yahoo.com>
Date: Monday, February 22, 2010, 10:32 AM


Dear Mr. Saha,

We refer to your email dated February 19, 2010.

We wish to confirm that your feedback has been shared with the concerned unit Manager and we assure you that corrective actions have been initiated to avoid any such recurrences.

We are arranging to represent the cheque number 343856 for Rs. 16655.00 to your bank. The application of the payment is subject to realisation of the cheque.

We regret that we are unable to reverse the late fee and finance charge on your card account.

The total outstanding on your card account as on February 22, 2010 is Rs. 17384.21. We request you to pay your card outstanding immediately and then reinitiate your request for card closure.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Arundhati Chatterjee
Client Response Unit



From: chinmoy saha [mailto:[protected]@yahoo.com]
Sent: Wednesday, February 24, 2010 12:56 PM
To: ~ IN HeadCardServices
Cc: ~ IN Nodal Officer Cards; Joshi, Renu; [protected]@rbi.org.in
Subject: Re: Re: Re: Cr Card Payment return and Cancellation of my credit card
ABN Amro Representative,

This is in reference to your reply of my mail. The reference number is [protected].

Find attached the scanned copy of the account statement of my account for the relevant period requested by you. Also a certificate from the branch manager of Punjab National Bank is attached which tells that the cheque issued by me was unused as on 17.02.10. This two documents proves that your statement
"...We had forwarded the cheque number 343856 for Rs. 16655.00 to your bank for clearing on January 22, 2010 and the same was returned unpaid by your bank due to insufficient funds..." is incorrect.

So now it is clear to that my cheque has not bounced.

I again tell you very clearly and firmly that I will not pay any late fee and cheque bounce fee that you are demanding.

It is totally your fault. Your office including you repeatedly lied to me by saying that my cheque has bounced. This is a criminal offence and ABN AMRO should be penalized for this; not me. Because of your fault I had to waste huge time of mine which is extremely valuable to me.

I again ask you what action have you taken against the tele-custome-care section of yours who were giving miss-calls in my mobile ? Why are you silent in that issue?

Resolve the case as early as possible. Also cancel my credit card. Do it immdeately. Otherwise I am going to take legal measures.

As I am not satisfied with your action and replies I am copying this mail to higher authorities of ABN AMRO.Also a copy is sent to RBI to look into my case and take proper action against ABN AMRO.

With Warm Regards,
[protected][protected][protected]-
CHINMOY SAHA
[protected]@ieee.org
Mob:[protected], [protected](O)
LECTURER ,Department of ECE,
Heritage Institute of TECHNOLOGY
Member of IEEE, Member of Executive Committee, AP-MTT Chapter,IEEE Calcutta Section

From: [protected]@in.abnamro.com <[protected]@in.abnamro.com>
Subject: Re:Re: Re: Re: Cr Card Payment return and Cancellation of my credit card
To: [protected]@yahoo.com
Date: Friday, February 26, 2010, 4:12 PM


Dear Mr. Saha,

We refer to your email dated February 24, 2010

At the outset we apologize for the inconvenience caused.

We will like to inform you that we are referring your query regarding cheque number 343856 to the concerned department and we will update you shortly.

We will appreciate your cooperation in this regard.

We will also like to inform you that we are reversing late fees of Rs. 650.00, finance charges of Rs. 212.06 and cheque return fees of Rs. 500.00 along with associated service tax.

The credit of the same will reflect in your next card statement.

We are concerned to know about your decision to discontinue with our card.

We request you to reconsider your decision as the ABN AMRO Bank Credit Card offers an array o[censored]nique features that are unmatched in the industry.

We would also like to request you to view this incident in isolation and not representative of the services we strive to provide.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,

Gaurav Chhugani
Client Response Unit

From: chinmoy saha [mailto:[protected]@yahoo.com]
Sent: Thursday, March 18, 2010 1:15 PM
To: ~ IN HeadCardServices
Cc: Joshi, Renu; [protected]@rbi.org.in
Subject: Re:Re: Re: Re: Cr Card Payment return and Cancellation of my credit card
To
ABN AMRO represetative,

Ref No: [protected]

I have not been updated about your action regarding the cheque issued by me which is still unused and in your custody. Instead of that your tele-callers are disturbing me again and again for last one week and asking for a fresh payment.

Also ABN AMRO has sent me a new statement of Rs. 17182.18 which is erroneous.

In your previous mail you informed me abot reversal of cheque return fee ,reversal of finance charges and reversal of late fee. In new statement again a late fee of Rs. 650/- and finance charge of Rs. 528.90 is charged.

The late fee and finance charge is irrelevant and I will not pay that as I issued and dropped the cheque much before the due date (issuing date: 22 nd Jan 2010, due date: 27th jan 2010).

Since the cheque is unused and in your custody I will not issue a fresh cheque.

After my last payment I used the card once for payment of a bill amonting Rs. 1404/-. Also I had a cash back balance of Rs. 2024. So you can adjust the amounof Rs. 1404 with my cash back balance and arrange for a refund of the remaining amount (Rs. 620/-).

Copy sent to renu.[protected]@in.abnamro.comb
[protected]@rbi.org.in

I dont understand why is my cheque kept unused and you calimed it bounced!!
Solve the case earliest and cancel/close my card. Otherwise it it will be resolved legally.


With Warm Regards,
[protected][protected][protected]-
Prof CHINMOY SAHA
[protected]@ieee.org
Mob:[protected], [protected](O)
Department of ECE,
Heritage Institute of TECHNOLOGY, Jadavpur University (Visiting)
Member of IEEE, Member of Executive Committee, AP-MTT Chapter,IEEE Calcutta Section
Re: Re:Re: Re: Re: Cr Card Payment return and Cancellation of my credit card
Friday, March 19, 2010 5:02 PM
From: "[protected]@in.abnamro.com" <[protected]@in.abnamro.com>
View contact details
To: "chinmoy saha" <[protected]@yahoo.com>

Dear Mr. Saha,

We refer to your email dated March 18, 2010.

We would like to inform you that the cheque number 343856 for Rs. 16655.00 was returned unpaid by your bank with the reason "16 Digit A/C No. Required".

We are arranging to dispatch the said cheque to your preferred mailing address. You will receive the same shortly.

We have reversed the cheque return fee of Rs. 500.00, late fee of Rs. 650.00 and finance charge of Rs. 212.06 along with associated service tax. The credits have been applied to the March 2010 statement.

We regret that we are unable to reverse the late fee and finance charge levied in the March 2010 statement.

The total outstanding on your card account as on March 19, 2010 is Rs. 17182.18. We request you to pay your card outstanding immediately to avoid further accrual of charges.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Arundhati Chatterjee
Service Delivery - Credit Cards
To ABN AMRO representative,

Reference number [protected]


I have not yet received my cheque . Send my cheque in the following address as early as possible:

Prof. Chinmoy Saha
ABHIBASAR
FLAT NO-3
121/24/A Purbachal Kalitala Road
Kolkara-78
West Bengal

Also reply to my last mail.


With Warm Regards,
[protected][protected][protected]-
Prof. CHINMOY SAHA
[protected]@ieee.org
Mob:[protected], [protected](O)
Heritage Institute of TECHNOLOGY, Jadavpur University(Visiting)
Member of IEEE, Member of Executive Committee, AP-MTT Chapter,IEEE Calcutta Section
Re: Re:Re: Re: Re: Cr Card Payment return and Cancellation of my credit card
Thursday, March 25, 2010 1:49 PM
From: "[protected]@in.abnamro.com" <[protected]@in.abnamro.com>
View contact details
To: [protected]@yahoo.com
Dear Mr.Saha,

We refer to your email dated March 25, 2010.

We wish to inform you that your request to return the cheque has been referred to concerned unit. We will update you shortly regarding the status of the same.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,

Vilma Lobo
Service Delivery-Credit Cards.

Hello


Your a teacher and still you used i sticked to my point. There is no word as "sticked"..You should have written i STUCK to my points.

You write books, you should know basic english.

Anyway you should forward this mail to

meera.[protected]@in.abnamro.in
meera.[protected]@rbs.com


She would help you out..

Hey its looks like fraud. They will ask your card details. Pl don't give. they are telling that they are calling from Delhi but they speaking local Tamil. Also the number is from Chennai.

Hey its looks like fraud. They will ask your card details. Pl don't give. they are telling that they are calling from Delhi but they speaking local Tamil. Also the number is from Chennai.