Comments
very true said and i explain my problem below;
ACCELFRONTLINE believe in making froud with customer
I have purchased printer MFC490CW from brother's dealer microvision sco 111-113, 3rd floor, sec 17b, Chandigarh
sir my printer stop printing black color, and i login complaint in your helpline no for that complaint no.B[protected] dated[protected]
then they give reference of brother customer care ACCELFRONTLINE, sco310, 2nd floor, sec38d located at Chandigarh.
when i contact customer care they ready to send there engineer on the payment basis and they took approval of budget Rs. 6750/=(Rs.2000/=visiting charges +Rs.450/= engineer charges+ Rs 4300/=printer head charges) on mail on 22 march 2011
and they said it will took 15 days to 20 days on availability of the printer head and they send there engineer on dated[protected] with wrong printer head and job remain a s it is.
AFTER that when i contact the customer care they direct me to bring printer to shimla
I took my printer to shimla on dated[protected] and there engineer change head and charged Rs 4350/= and i came back to reckong peo on[protected]
and on[protected] &[protected] printer work ok and on[protected] same problem black color stop working
ON[protected] I REGISTER MY COMPLAINT for that complaint no.B[protected] dated[protected] to solve my problems as soon as possible.
ALL DOCUMENTS ARE ATTACHED
1) BILL
2) RECEIPT OF CHARGES Rs. 2498/=
3) RECEIPT OF VISIT WHEN THEY BRING WRONG PRINTER HEAD
4) RECEIPT OF VISIT WHEN THEY CHANGE THE HEAD AND CHARGED Rs 4350/=
HOPPING BEST FROM YOURS SIDE TO SOLVE MY PROBLEMS
REGARDS
PRADEEP SOOD
RECKONG PEO
KINNOUR (H.P)
[protected]
[protected]
ACCELFRONTLINE believe in making froud with customer
I have purchased printer MFC490CW from brother's dealer microvision sco 111-113, 3rd floor, sec 17b, Chandigarh
sir my printer stop printing black color, and i login complaint in your helpline no for that complaint no.B[protected] dated[protected]
then they give reference of brother customer care ACCELFRONTLINE, sco310, 2nd floor, sec38d located at Chandigarh.
when i contact customer care they ready to send there engineer on the payment basis and they took approval of budget Rs. 6750/=(Rs.2000/=visiting charges +Rs.450/= engineer charges+ Rs 4300/=printer head charges) on mail on 22 march 2011
and they said it will took 15 days to 20 days on availability of the printer head and they send there engineer on dated[protected] with wrong printer head and job remain a s it is.
AFTER that when i contact the customer care they direct me to bring printer to shimla
I took my printer to shimla on dated[protected] and there engineer change head and charged Rs 4350/= and i came back to reckong peo on[protected]
and on[protected] &[protected] printer work ok and on[protected] same problem black color stop working
ON[protected] I REGISTER MY COMPLAINT for that complaint no.B[protected] dated[protected] to solve my problems as soon as possible.
ALL DOCUMENTS ARE ATTACHED
1) BILL
2) RECEIPT OF CHARGES Rs. 2498/=
3) RECEIPT OF VISIT WHEN THEY BRING WRONG PRINTER HEAD
4) RECEIPT OF VISIT WHEN THEY CHANGE THE HEAD AND CHARGED Rs 4350/=
HOPPING BEST FROM YOURS SIDE TO SOLVE MY PROBLEMS
REGARDS
PRADEEP SOOD
RECKONG PEO
KINNOUR (H.P)
[protected]
[protected]
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+91 44 4225 2000
Inspirisys Solutions Limited First Floor, Dowlath Towers, New Door Nos. 57, 59, 61 & 63, Taylors Road, Kilpauk. Chennai – 600 010, Tamil Nadu, Chennai, Tamil Nadu, India - 600029
Sarbjeet
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