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Aircel

[Resolved]  Aircel — 3G settings

Address: Cuttack, Odisha

Dear sir,
This is satyabrata patra from cuttack. I am having a 3g enabled mobile and have activated 3g service from aircel. My aircel no is- [protected]. I have called the customer care to help me connect to the internet as I have recharged the concerned 3G internet packages. But for last 5 days i am trying to get the settings from them but no results yet as all the time the custermer care pesonnels make me fool by giving xyz reasons for which now i am thinking that I have done a great mistake by choosing aircel where lots of options are before me.

Therefore i request u to take some quick necessary action for which my problem will be resolved.

Thanking you
Awating a quick response from your side
Satyabrata patra
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Aug 13, 2020
Complaint marked as Resolved 
 
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Comments

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution.

We shall get back to you on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Reply
this is Souvik, handset-Sony xperia mini pro sk17i, Mobile number [protected];guwahati, Assam. I recently got a new Aircel 3G connection, did FRC worth 117rs n got 1gb data.sim got activated yesterday.smsed PI to 121 n got GPRS setings, saved em.callled 121 to activate 3G.customer care said 3G's activated.tried surfing, cell showed 'H' symbol but no page or website got loaded.called customer care again, they said my SIM's a dongle SIM n cant be used on a Mobile.went to shop from where I purchased SIM, shopowner contacted some Aircel guy, who said customer care's wrong n that the SIM can be used on mobile.m confused.dont know whats the problem.plz help.
Reply
Aircel helpline no. 121 is not providing me the manual 3G settings process for my Nokia lumia 510 phone.
Reply
[protected] NEW SIM 3G SETTINGS PROBLEM
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