Aircel Complaints & Reviews

my aircel internet connection keeps on disconnectiong constantly while downloading as a result i have have to restart my download progress from the beggining the download speed is also very poor at the back of the 98rs internet coupon it says 10kbps but i get only 3kbps even at the max it takes me 5 to 4 minutes even to load a page even though iam using a s60 3rd generation mobile so i want my problem to be fixed immediately iam from nagaland north eastern part of india

Dear Sir/Mam
I have been using Aircel Pocket Internet pack(Rs 98) since last 3 months. Since last 1 month or so, I have got fed up with this service bcoz of 2 much of disconnection. It is impossible to open a site (eg. Orkut) in one go bcoz the connection drops again & again. In 5 minutes atleast it gets 3 time disconnected. I launched several complaines at their customer care but I got no feed back. The service is geting worse each day.

I would be oblige if my complaint is paid attention. Thanks.

sir ,
I am your new coustumer.
i prchased your sim for using internet but i cant get the setting of the internet in last 3 days.
your cce dont push the seeting.
so please you cheak it out and help me for using the pocket internet.


My handset -motorola w220
My no. is [protected].


I am wating your respons......

Aircel Chennai has the ever worst service and I suggest noone go for this service.

On roaming all the prepaid money was deducted , even when the mobile was switched off . When complained to customer care they tried to fool me by telling that the handset was not ok. The customer support team did not understand the problem and informed that they cannot do anything about this. Unnecessary , invalid sms (ISD) was sent from my mobile when roaming even when mobile was switched off. Even after visting the Aircel office personally and complaining to nodal officers it has been more than 2 weeks and nothing has been done to resolve the issue. AIRCEL IF ONE OF WORST SERVICE PROVIDER AT CHENNAI AND NO ONE GO FOR IT.

internet connection is very slow and poor compare to other companys , so many time get to surfing net.

sir ,
i am gaurav dubey holding a perpaid connection of aircel in delhi . on date 15/12/2009 they dectuted my balnace of rs 7 as dailer tone service . i never make any call realted to dailer tone or ever send a msg . when ii asked how it is activated they first time tell me this is fault of there they will refund my balance on date 23/12/2009 .on date 25/12/2009.they said to me u have activated that dialer tone when i asked by which mode i have activated that then they said they dont have any data , after this i tell them ok suppose i activated that they why the service is not provided to me . they said u have deactivated that service when i ask how they said we dont have any record ....... so sir plzzzz help me reagding this ....... what i do ......
they disconnect my call when i call to customer care....


citizen of india
gaurav dubey

we got the cake from the name of your company. name of the person is not mention and when we contact customer care 121 they response that the have not send any parcel and there are many parcels delivered like that by blazeflash courier limited barcode no. 2004057 gandhi nagar branch delhi 31 and when we contact blaze flash about this no.22081332 mr amit he said he does not know about these parcels and about the person who is sending this but there are many parcels wraped from your company name.so please enqiered about this matter and soon inform us.you can contact us at [protected] mr. pran vasdev.

I am a constomer of Aircel They launched aplan of pay per sec/1 paise. which I thought a good planned but now they r deducting 2 paise per second. When I called up the customer care they replied it was a condition apply which was not told to me that time, as they told me at the time of taking the plan of per sedc/paise it will be 1 paise charge for all calls local or STD. Now it is coming to Rs 1.20/min whereas other companies r offering at Re.50( 50paise-60 paise per min).

Since I dont want any other customer to suffer like me so I want that the company should always be clear with the conditions.As I feel cheated by AIRCEL.

sir i need this mobile number full details &full address and whose name this mobile is purchased,this number is andra pradesh,hyderabad

Dear Sir/madam

I am in Saudi Arab with aircel sim card but mobile is not showing networks.
I called customer care but they are not registering my complaint for this problem and
after listening the problem, they are dropping my calls. I sent email also but no response
from their side. This is pathetic service.

I had regestired complaint no[protected] with Aircel for all the issues below but they never came back with solution except calling for amount settlement.
Not provided Reebok T-Shirt as promised while giving connection (Mohit from Aircel - [protected]),
Not collected 1st bill payment of Rs.140+ after confirming same by Aircel team.
No connection in North Karnataka Mudhol & Jamakhandi because of which could not use mobile for 1 month during Aug 15th - Sep 15th,
Adding late payment every month as since there is delay from Aircel side of not collecting bill,
Requested for soft copy of Itemized bill but never got it
Received many call for bill payment but my complaint was never resolved.

Dear Sir/Madam,

I am an Aircel user. I subscribed for DoNotCall service on 07.11.2009 and my DND reg. no. is : S[protected] .Earlier I used to get almost 6-7 Aircel & Telemarketting calls & 15-16 SMS per day. I registered almost 46 days.I am complained almost 10-12 times to the service provider with few days but also now I still get More calls & SMS From Aircel & other Telemarketing and .So plz take Is there any short and quick way to avoid this harassment.

I own this aircel no [protected] and after 20 days of activation company has barred my incoming calls without any prior ultimatum....I have been calling their customer care executives for like 5-6 days with no results....most of the time either their server is down or their system is in upgradation mode....And 2-3 times when i did get a reply one told me its due to incomplete documents and other told me its due to network....i dont know whose version of story to agree to...i dont think that u get a 'this no is temporarily out of service' due to network problem....and as far as i know they are not allowed to activate a sim without proper identification at first hand.....and my documents were complete and they even did my televerification.....And the funniest thing according to me is that they haven't barred my outgoing calls.....
I have even tried sending an online complaint to their regional id but it also went in vain with no reply......
I was thinking of directly approaching CONSUMER COURT (i bet u can imagine life without 6 days of incoming) but than thought of putting the 'company's dedication towards customer' story here and than do the same.....
My suggestion for anyone who has use their sim for some wrong purpose.....GO WITH AIRCEL....THEY WILL ACTIVATE UR SIM EVEN I[censored]R DOCUMENTS ARE INCOMPLETE AND WILL KEEP UR OUTGOING ACTIVE....

I AM S.NAGARAJAN I HAVE TAKEN A CUG CONNECTION IN AIRCEL FOR 30NOS WE ARE PAYING THE BILL PROPERLY IN LAST MONTH I HAVE GIVEN THE CHEQUE AMOUNT 12500/- ON LAST MONTH 2 ND IT SELF BUT THEY DID NOT SEND THE CHEQUE TO MY BANK UP TO 15 TH THEN IT CAME ON 16TH BUT THEY CUT ALLTHE LINES TO ME SO MY TOTAL BUSINES IS LOSS FOR 1 MONTH FOR THAT I HAVE ASK THE COUSTOMER CARE THEY DID NOT REPLY PROPERLY AND A GIRL CALL AND ASK FOR PAYMENT AND SHE IS TELLING THAT Y YOU ARE MAKING THE PAYMNET TO US IF YOU WANT GO AND MAKE IT DIRECT AND SHOUTING THEN A MANAGER CAME TO MY OFFICE AND HE IS ASKING THE PAYMNET ONLY AND THEY ARE SENDING ME THE LEGAL NOTICE WHAT IS THIS

hi
sir i am a resident of walkeshwar,mumbai
i wish to bring to your notice that there is no range on my aircel in the house and even not outside the house
i need to go to a free space to get range
so sir please tell me what should I do to prevent this.

I have transform my prepaid connection to Postpaid connection([protected]) also deposit Rs. 600/- & required documents dated 25/11/2009 but till now there is not any positive response for your end. Even the service of the prepaid number stops.

Respected sir,
I recharge my aircel mobile for internet connection on 03 Dec 09 Rs 98 for a month, as there was a message that recharge with Rs98 and Rs 25 will be given as a bonus talk time, this facility is still continue but i still not get Rs 25 of bonus talk time by the company. if we will check balance by dialing *125# there will be a message that you recharge Rs 98 for one month internet service and you will get Rs 25 bonus. In this regard I complaint to customer care on 07 Dec 09 , they always told that you will get tomorrow talk time of Rs 25.
Sir please look into this matter that why they keep the customer in dark. If you will go to retailer and ask for one month connection of internet they will confirm you that you will get Rs 25 of bonus talk time.
Thank you sir (Aircel mobile no [protected])