[Resolved]  Aircel Tamilnadu — incoming and outgoing call records

I'm Using Aircel Tamilnadu Mobile Service.Last Two Months Call Records Incoming and Out going Call Record Not Give.I call Customer Care Service Not Useful informations.Which Persons I contact and Aircel Give Some Records.Please Inform [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Jun 14, 2014
surya231286's response
aircel communications this facility not available in prepaid.. you want to means go to aircal office with sim activationed proof and (25rs)* charges different some district.. there giving hot copy or mail copy..
 
94 Comments

Comments

activate

my aircel sim card is sometime work only. clear my problem
Dear Customer(Niteshkd),


Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Customer(Raj Aryan),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Customer(Ajay Rana 922),

We would request you to visit your nearest Aircel store with the following documents to get the assistance for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

i want to puk

please help me my sim is blocked and i want to puk my aircel no. [protected].

MNP Not done yet

Hi, I have done MNP on 17/06/2014 but still it is not happened. The number is [protected].

Waste paying for 3G

I have recharged my aircel datacard for rs997{10gb unlimited 3G/2G} on 22/12/2014...but till now i dint get any 3G signal...waste of 1000 rupees...contacted customer care, but its is always busy...what to do???

Deduction of money .Please refund it.

Suddenly a message came teeling "Your MPlAYBOY AT 35.0 IS AUTO-RENEWED FOR 7 DAYS. " bUT DIDN'T EVER HAD ANY SUCH SUBSCRIPTION BEFORE OR I HAVEN'T EVEN REGISTERED TO IT. So please return my money back..phone number [protected]
Dear Rishabh Sonkar,

Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Customer(sunny0608),

We apologize for the inconvenience caused. Please share the "Date & Time of deduction" so that our team can look into your issue:


To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear sunny0608,

We would like to inform you that we have posted the waiver back to your account. Also, we have deactivated the VAS as well.

Warm Regards,
Aircel Social Media Team
I would like to get the incoming & ougoing call records of my number [protected]
i am Saravanan i want the incomming and outgoing call details for my aircel prepaid number [protected] for last month
Aircel Customer Care's response, Oct 1, 2016
Verified Support
Dear saravanan133,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Dear Sir, Aircel Improper Billing
I'm using Aircel around past One year. And this year February I Changed to other network using MNP. And final Aircel bill which is sent it to me is upnormal.
Asper My clup-499 plan 2000min local calls free and 1.5GB 3G is free, and after that unlimited 2G is free.But Aircel Charged Rs 900.82/- for only one day (01/02/2017 to 02/02/2017). How Will come this amount? Why Aircel didn't follow as per the plan. Please review and wave my final bill and send to me.

My Mobile No : [protected]
My Mail ID : [protected]@gmail.com

Regards
Karthikeya

Aircel Customer Care's response, Apr 19, 2017
Verified Support
Dear karthik275,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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