[Resolved]  Airtel — Broadband Bill payment issue

Address: Madurai, Tamil Nadu

I'm Vasanthe, using Airtel broadband service for a couple of years . My landline number is[protected]. I have paid my Airtel broadband landline bill on Jan 07, 2013 in Vel Associates. Now the problem is I'm receiving continuos calls from from Airtel stating that i haven't paid my Airtel Bill. When i checked with the Vel Associates regarding this I came to that they have enterd my mobile number instead of my landline number. They said that they will try to refund the money and transfer it to this bill. They will complete the process by tomorrow itseems. My mobile number is [protected]. It is actually a prepaid number and not post paid number. I'm attaching the bill receipt given to me from Vel Associates for your reference. I haven't faced these sort of issue previously. This is the first time I am receiving calls stating that I haven't paid my landline bill. Please do the needful. Please let me know in case of any concerns. You can contact me in the below following numbers
Landline :[protected]
Cell : [protected]
Mail id: [protected]@gmail.com
The below is the receipt given to me for the payment of my landline bill

Regards,
Vasanthe
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Oct 15, 2016
Complaint marked as Resolved 
Verified Support
Feb 14, 2013
Airtel Customer Care's response
Namaste Vasanthe,

Further to our discussion dated 31 Jan. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 19, 2013
Airtel Customer Care's response
Namaste Vasanthe,

This is to inform you that your concern listed 23 Jan. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
 
10 Comments

Comments

I, Lalit Arora, Broadband Connection #4372505, i submitted my Bill On December 10, 2009 to Chandigarh Adminstration Project E-Sampark Address# 31484696, i want to make sure my Bill is successfully submitted or not??

So please let me clear ASAP.

Regards,

Lalit Arora
Number# 4372505
we want billing detail for land line connection with broad band facility no. 41492018

Airtel Broadband — Bill issue

Hi,

My telephone no.[protected]. I had given shift request on 21/01/2011. Before giving shift request I had cleared all by dues (outstanding bill). On 08/02/2011 Airtel customer care called up and told shifting in new premises is not possible and I had given cancel request on the same day (08/02/2011) req no: 447143. After this airtel person named Krishna called me and he had conferenced with his manager Prem ( mob no: [protected]) and they asked me to wait for 10 days and asked me to continue. In the mean time Airtel genererated monthly bill and for cancellation of this bill I had given complaint no: 43225494 and pickup instrument: 43225664. Nothing happened I gave one more calcel request on 03/03/2011 and complaint no: 452187. Airtel keep generating bill for the same. I gave one more request for bill cancellation on 30/03/2011 and request no: 44706284. One more bill complaint request no: 44946342 on 06/04/2011.

Airtel people simply generates new complaint no. My connection is not in use since 22/01/2011. Before giving shift request I paid all my dues. Then why should I pay all newly negerated bill. It's Airtel fault and they delayed my connection.
Please help me in this.

Regards,
Sujit
[protected]
Dude ! It has happened to me earlier as well... Pathetic service

Broadband — bill payment

I already deposit Rs.680 vide receipt no.3540 at Dream Communication 1-D BRS Nagar ludhiana of my telephone no [protected].But wrongly credited to [protected] so rectify the same at your end.And not disturbe me. From the last 12 days i have received so many calls for non payment.

Airtel Broadband — Billing Issue...

Without any information airtel charges us more than 2 years for PC Secure and then they tell us that we can waive of only Rs. 250, i think airtel consumers are getting reduced so they need to make money by thefting...

Airtel Broadband — Payment problem

Dear Sir,

My land line number of the broadband connection is[protected].
I had paid the settlement amount of Rs. 5404 to Bharti Airtel and the same sent to [protected]@airtel.in.
I was promised by paying the same amount my balance will be nil and I will get my connection activated with in an hour.
Now, I am getting calls from Airtel customer care that I have to pay Rs. 2000 extra.
It has been two weeks and no response from Airtel office, Hyderabad.

Actually, payment problem started when I paid an amount of Rs. 1500 for my router through cheque which was deducted from my bank account and the same amount was added to my bill again.
No proper response from Airtel customer care till now
I trust the brand and I have mobile connection, DTH, landline and broadband with Airtel.

Please reactivate my account and respond me ASAP.

Thanks in advance.

regards,
Madhusudhanan CV
[protected]
I had taken the airtail broadband wifi [protected] connection 9 month before, I paid the payment of 6 month during connection installation. Before completing six month, I stopped the modem and not used internet. Even though airtail company force me to pay 4000 Rs for next six month with discount 50% without usage.
They are forced me and given legal notice for the payment.
Airtail company cheating to other customers and forcing people to make payment once you take connection.
I again getting message for the remaing payment as tax on Rs 4000.
Please support or guide me where I have to complaint.
I want to go in consumer court.
Regards,
Sunil Bagdiya
I have cancelled Broadband connection on month of November. I have paid Dues when the cancellation made. Reason for cancellation is shifted to hometown where Aritel Service is not present. After listening to the reason they claimed it is possible to shift the connection, if it is not possible to shift it then it will be cancelled. Now shifting not happened but the bill got generated. Explaining different agents the complete story problem is not getting solved.
I have cancelled Broadband connection on month of November. I have paid Dues when the cancellation made. Reason for cancellation is shifted to hometown where Aritel Service is not present. After listening to the reason they claimed it is possible to shift the connection, if it is not possible to shift it then it will be cancelled. Now shifting not happened but the bill got generated. Explaining different agents the complete story problem is not getting solved.

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