I dont from where to start and end.
1. At the time of Activation - It took more the 7 working days.
2. At the of Bill - Spelling Mistake and it is still the same...
3. From day one Network Coverage problem at both places - my
Residence and Office where i spent 22 hours.
4. Poor feedback - No solution in Network but only saying work in progress.
5. Customers Service - Very confident in providing solutions
but just to save there asses.
5. Nodal Officer - I mailed very little details but still asking to give proper details but not telling what details they require.
My first mail to Nodal Officer :
Dear Sir/Madam,
My name ABC and my mobile No - 99******
Airtel claims to have network at Leh and Ladakh but if it fails to provide network in metro like Mumbai than what is the point o[censored]sing your network.
Since I have taken connection i am facing Network ( No Coverage, one bar) Problem at my resident as well as at my office.
I have called custmer service people many times and even visited airtel gallery at Lower parel for the same problem but still no solution provided to me ( apart from saying we are working on your problem).
I would appreciate if your network team to visit both the place in particular rather than sitting in front of machines and predicting things.
I hope my query will be resolved before i think of switching over to my previous service provider (vodafone).
Regards,
My Name
P.S: My home address and My Office Address.
NODAL Officer Automatic Mailer Reply Without reading my mail.
Dear Mr.....,
We acknowledge with thanks the receipt of your email dated 11th October 2007
We wish to inform you kindly revert us with the NETWORK DETAILS ( even though i have mentioned) in order to assist you better in this regards. We sincerely apologize for any inconvenience you might have faced in this regards.
We appreciate your valuable subscription to Airtel and will be glad to have a chance be of any assistance to you. Should you require any assistance, do SMS us on our customer care number 121 from your mobile, or email us at [protected]@airtelindia.com
My Reply to the Above Mail
Dear Sir/Madam,
I am partly glad to receive your mail, but feels very sorry for Airtel and it people who cant read English language properly or they either very professional in Miscommunication.
I have already mentioned in my previous mail about network details, kindly specify if you require any other details.
Again there Reply
Dear Mr. Desai,
We acknowledge with thanks the receipt of your email as on date.
We wish to inform you that please revert us with the following details in order to assist you better in this regards. We sincerely apologize for any inconvenience you might have faced in this regards.
1> Type of handset: Not Mention
2> Voice quality: Poor / Average / Good - Already Mentioned
3> Area: Basement / In Car / Indoor / Outdoor - Mentioned
4> Cell Info Display on the handset: Not Mentioned.
It seems like i have committed big crime and Airtel is Investigations of all the thing which are half of the time Useless.
Aug 13, 2020
Complaint marked as Resolved
My airtel lapu No. is [protected] & I can't done DTH Recharge to this Airtel Lapu Sim.Pl. Arrenge this Problam
Please Help Him.
i am retailer airtel mere lapu sim ko normal sim kar diya he ditributer se kaha to bola ke aage se isko kiya gaya he 12144 costmar care par bolta hu to line hold karke koi jawab nahee diya jata he please ser mere sim lapu kar dijeye my no. [protected] lapu kar dena please
please sol my problam
sol kar de too sms kare please
mithlesh bairagi
[protected]
I have a lapu sim.And I have changed my deffalt Mpin. But unfortunatly I forgot my new mpin. could u tell me pls what I will do ahead? And my nu. is [protected]
i am retailer airtel mere lapu sim ko normal sim kar diya he distibeuter se kaha to bola aage se isko kiya gaya he 12144 cosmar care par bolta hu to line hold karke koi jawab nahee diya jata he
please sol my problam
badrilal parmar
[protected]
[protected] so pls taking system emedat open
airtel ( lifetime) — push balance service
RESPECTED SIR , i m prashant shinde using AIRTEL ( LIFETIME ) card ,[protected] but i havent get push balance service for last 2months after call end. i was often apporched to customer care exective of this problem ,but they didnt solve it ,so i hope that u will solve it.otherwise there is only one option to switch over to other operator.Please as soon as possible send my Lapu transaction on the date of[protected]
i have Airtel lapu sim card .. airtel lapu skim of three free number of Airtel had been stopped when it will start. reply soon..
i am retailer airtel mere lapu sim ko normal sim kar diya he ditributer se kaha to bola ke aage se isko kiya gaya he 12144 costmar care par bolta hu to line hold karke koi jawab nahee diya jata he please ser mere sim lapu kar dijeye my no.[protected] lapu kar dena please
please sol my problam
sol kar de too sms kare please
kya kerna perga
plz eske bare mai batao
whenever i m inserting mpin it says message sending failed
sir,
i am a retailer of airtel. my distri buter is very charterless man.he is braking the market of amethi.
so kindly chek it.
tripathi mobile
MO. [protected] amethi, csm nagar,
ZONE.lucknow
tsm name- NEERAJ MAURYA
[protected] so pls taking system emedat open
I HAVE A LAPU SIM WHICH MOB. NO. IS [protected] IS NOT ACTIING SINCE 15 DAYS . WHEN I TRY TO REACHARGE TO ANY CUSTMER THEN MESSAGE IS CONNING PROACTIVE SERVICE REJECTED BY ME. PLEASE SHORT OUT MY PROBLEM . WHILE I AM RECENTLY RECHARGE 500/- RS ON DATE[protected].
THANKS
CHANDRA KESH
MAWANA SUGAR WORKS
MAWANA MEERUT
EMAIL [protected]@gmail.com
airtel lapu — No Dth recharge option
Sir,My airtel lapu No. is [protected]& I can't done DTH Recharge to this Airtel LapuSim.Pl. Arrenge this Problam
Please Help me.My no. is [protected].
I have a airtel lapu sim no.[protected] MPIN36641528. But now a days its status isnot open, so I cannot use this sim as lapu sim. when i use this I get an sms as ''YOU ARE NOT PRESENTLY REGISTERED ON THE ERECHARGE SYSTEM'' but how can i registered my sim with my old documents, please help me.
Hamid mohammad
[protected]
i am staying in neral 410101 i want 1 new lapu sim card par mene hamare distributor se pucha to unhone lapu dene se mana kar diy hamare yaha airtel k bohot custome hai mujhe har baar dusre shop me jake cus ka recharge karna padta hai me khud 4 year se lapu use kar raha hu i need lapu as soon as possible
MY SHOP ADDRESS IS NERAL STATION NEAR JI MALHAR MEDICAL SHOP NO 01 TAL KARJAT DIST RAIGAD
thanks & regard
vipul h thakkar
[protected]
kya kerna perga
plz eske bare mai batao
[protected]
I am a retailer of airtel.My Lapu sim no. is [protected].I have lapu balance 622.00 till 11/04/2013.But before 3 month my easy system registration was failed.I contact Distributor&TM
for registration again or balance return.But They are very lier becusse they said evriday that tommarow ur sim will be activate but no action.please tel me how can i returned the money or registation activate.
airtel service lapu balance etc.
dir sir,
i am mobile retailer. i hv running shop within 5 yrs . airtel salesman not provide lapu sim. i hv already different company reachrge lapu sim, .
he has said to me give me money for lapu sim .so please PROVIDE SERVICE ISSUE REACARDIG TO LAPU SIM
ROHIT BADKUL
[protected]
.
Rishikesh kumar mai ek retailor hoo mujhe airtel ke bare mai koi bhi problame nahi mujhe sabhi oprater se acha lagta hai airtel mai bahut he aasani hoti airel oprater se [protected]
lappu no. [protected]
Pls. help me in this regard.