Airtel Complaints & Reviews

Airtel Mobile — no receipt

i would like to bring into your kind notice the Sad service air tel is providing for a customer whom u rate a privilege customer,

i have a post paid connection no:[protected] since 3years i pay approx 4000/- every month, it so happened that march 1st 2008 i was enable to pay the bill on time but still managed to make a cash payment of Rs.4500/- at jayanagar 3rd block that day,

As i paid the cash of Rs.4500-00 to your executive i asked for a receipt but he denied stating he cant provide it, whereas its a citizens right to get a receipt for the cash he pays .later he wrote a ref ID for the same in a piece of clumsy looking paper (the paper which looks worst then a toilet paper is enclosed as attachment ).

later i kept on getting, messages to pay the same (Rs.4500-00) which i had already made then i called up your customer care many times and informed them about it, they told me to walk into the customer care center where i had payed and en quire as the Ref ID where not matching, I still had the patience i walked back waited like a beggar as if i was in the wrong way, the lady politely replied that it would be posted and not to worry.

After 3days i again received a msg asking to pay up Rs.7800/- including my old balance of Rs.4500/- which i had already made long back,


Today ie..20th march 2008 Airtel have suspended my mobile connection totally with no fault of mine, its lead me to depression and mental distress with no fault of mine.


Are customers treated like this ???????????We are not beggars!!! i dont think i need go through this, losing so much business for fault of yours...its my rite ...only becoz u have the the control to disconnect that does not mean you people can play around like this ...this my last mail and a call to air tel regarding this.


i would ask the help of consumer cell if its not sorted out soon ...i will fight for my rights and let know all the citizens of India the power of a consumer ...Please wake up its not a stone age ...technology can make my grievance reach millions in a hour...hope u get my point clear.

While calling anyone, I heard msg for non payment of monthly bill everytime, after having paid monthly bill.
what is reason, plz explain & close the problem exist from last 10 days.

I am sorry to us the word worst. But still i will have to tell this because the discussion which i had with 121 on 22nd Jan 08 around 11.20 AM was my customer care experience. I felt like i was speaking to a person who sits in Fish market. Continuusly i was hearing a loud noise from a man which was a distraction to me as well as the customer care Executive (Ms. Rekha). Inspite of telling this to the CCE, still she didn't manage to stop the person.

If your customer care calls are really recorded, i would like to advise you to have look in the discussion which i had with Rekha.

Please let me know the county head email ID. 'cos i dont trust [protected]@airtel.in

Salahudeen-[protected]

Dear Sir

Ref : My Mobile No.[protected]

I have not got my bills till date since the day I have obtained the above sim. Several complaints has been give to[protected] but every complaint has gone to vain.

I am paying my bill as per the SMS received on the mobile.

Would some who is responsible for this in Airtel or would Airtel take responsibility and act promptly in sending my bill.

Thanks

S.Robert

dear
sir i have taken new aritel moble connection bearin no
[protected] given connection on 15.03.2008 the bill generated on 27.03.2008 is Rs. 571/-

there is descipency in bill kindly provide the details which calledup from my moblie phones

Dear
Sir iam having exsting conncection from reliance mobile no[protected] when my manger called up through your net wrk no [protected] was wrong diverting call to some body elese
i have lodged a complaint regding this but still the problem was not resolved

why it happen from yr net wrk plese recity the problem

Dear Sir
I am T S Hariharan, an airtel customer for past 3 years. My mobile number is [protected]. I have a problem with the international booster pack of Rs. 151 for calling US and Canada. Whenever i call, i wasnt able to get connected to US numbers as the pre recorded voice says " All lines are currently busy". But i am able to get speak with them form other mobiles( vodafone) and land lines as well. I lodged my first complaint about twenty three days back to your CCEs at 121 and then at 198 and no action has been taken by your technical and as well as executives. I am tired of hearing the false promises from your executives that the problem will get resolved in a days' time. I am not getting any response from your Team leaders too. I spoke with couple of your team leaders and they too were good at giving promises but very bad at keeping them. Some times they dont even respond to my calls and say that they are in a meeting. It is ridiculous to here that from them, because the time at which I called them was 1.00 am, early in the morning, who will be having meeting at that time. I want this issues to be resolved soon or else I may have to quit using Airtel. Hope my problem would be resolved and i may not have agony any more.


Another annoying issue is, weak signal in IIT Madras area, where some times when I call, due to the un-availability of the signal, the call gets disconnected. It happened thrice when i was speaking to your customer care executives. And your CCE have no courtesy to call me back. When asked why?, the answer is " We have no provision to call the customer number back". This would be a kind suggestion to Airtel to allow or make some provision for the CCEs to call the customer back if it is needed in these situations as the customers would be happy to hear for the CCEs (only if what your CCE said is right (true)). Or else you might be missing many valuable customers.

Sir,
REG: Overdue amt. on my postpaid connection number +91 [protected].
REF: Your reminder in the matter frequently.
This is a matter of grave disappointment that despite of my continuous efforts to sort the matter, everything is in vain. This has been a very rude reply that instead of looking into the matter, my "mobile outgoing service has been discontinued" from 19/12/2012.
A matter of great carelessness & "POOR CUSTOMER SERVICE" that instead of my full cooperation & providing with all the relevant BANK STATEMENTS, DEBIT ENTRIES of the BILL PAYMENTS by CHEQUE to your air tel outlet at Kamla Nagar, Agra(near avas vikas parishad office)there is no response in regard to this issue. The office does not show any interest to sort out the matter but rather are more punctual in charging the "late payment fee of Rs 100 p.m. from last 11 months & showing the overdue amount.
For your reference I do again mention the details of my bill payment:

DATE CHEQUE NUMBER AMOUNT(in Rs)

12/01/2010 320934 168.00
08/02/2010 320941 190.00
06/03/2010 320443 162.00
12/04/2010 320944 161.00
13/05/2010 321408 229.00
09/06/2010 321412 167.00
13/07/2010 321423 114.00
10/08/2010 321434 116.00
13/09/2010 321443 1295.00
14/10/2010 85306 235.00
12/11/2010 85315 226.00
08/01/2011 85333 187.58
08/01/2011 85334 307.19
11/02/2011 85344 237.00
10/03/2011 85355 319.00
15/04/2011 85368 269.00
12/05/2011 85375 355.00
11/06/2011 85384 385.00
09/07/2011 85708 441.00
11/08/2011 85395 340.00
10/09/2011 85715 708.00
12/10/2011 85729 485.19
12/10/2011 85730 640.34
11/11/2011 85727 477.06
10/12/2011 85750 411.59
10/12/2011 85751 388.01
11/01/2012 85759 354.30
07/02/2012 85773 457.08
10/03/2012 323253 396.53
11/04/2012 85789 420.62
10/05/2012 85795 459.07
09/06/2012 323265 465.96
13/08/[protected].87
13/08/[protected].30
11/10/2012 659115 602.87
08/11/2012 659126 384.11
11/12/2012 659138 338.20

VERIFICATION PROBLEM
OUTGOING AND INCOMING BANNED FOR NO REASON
NO. IS [protected]
DO THE NEEDFUL IMMEDIATELY
VERY PATHETIC AIRTEL CUSTOMER SERVICE
CUSTOMER CARE IS GOOD FOR NOTHING
SOLVE THE PROBLEM AT ONCE
PUBLIC IRRITANTS!

Dear Airtel All

I am Selvi.D. Past 3 years I was using Airtel prepaid Mobile, still I am airtel customer. Last month[protected] I changed my mobile prepaid to postpaid service. I brought two SIM.

1) 91-[protected] prepaid to postpaid changed
2) 91-[protected] new no.

During verification time I was not available in my home town, my father in law doesn’t know about the connection which I applied. Because of this confusion my outgoing calls[protected] diverted to airtel call center, and they advised me go to Saibaba kovil (MAXY) office in Coimbatore. That I am was in Hosur, I went to coimbatore Saibaba Kovil office[protected]. They ask me to write a request letter for activation. They promised to me they would activate next day itself. But next day it was not activated.

I accepted my mistakes, but I asking about next procedure to active the service, but still they are not reply properly and what they want to active the service. I already submitted Passport also.

Again[protected] I called SIM provided person (Airtel) he ask me to come Lakshmi mill’s Airtel Barathi office. There I waited for 2 hours. Then they told me they would activate on that day itself.

But up to now my no Is not activated. Because of this I missed lot of opportunities (I am doing business) and suffered lots of stress.

[protected]:45 pm I ring up to Airtel SIM Provider and ask about status, he told me its not possible to activate the service.

My question
1) Why they are not told following the answer on that day.
a. [protected]:45 pm its not possible to activate the service)
2) Why did you collect the passport details?
3) They didn’t give proper answer but they made me to go here and there.

I kept hope on Airtel office from[protected] to[protected]:45 pm) but you people are cheated me. I need a concrete solution.

Thanks and Regards
Selvi.D
[protected].

Hi,
I purchased a new airtel prepaid connection in mumbai No[protected]. I submitted my voter id card which shows the address of my permanent house which is in MP(jabalpur),
for local address proof I submitted MTNL phone bill which is on my uncle's name, the retailer submitted all the documents but my connection is blocked after 10 days...
Please tell me what documents are needed which verify my identification..

sir i want this phone number details [protected]

I am using your post paid advance rental for last three year,I was contacted by your excecutive Mr.Dhamendra singh from [protected],insisted me to take Addon card which is absulatly free you will be charged only phone you make with 10 paise per minute,I beleived him he took my signature & gave me sim card having following number 89919,80710,01911,15333.Afterwards I got call from your call center Ms Vrinda asking me to take adon card then got information that minimum Rs150/-per month charges with 100 minutes free every month & 10 paise/minute for one Airtel number.Immediatly I contacted (within two hours)to your excecutive Mr Dharmendra Singh but was out of reach,I was contacted by Mr.Singh telling me your sim card is activated,I straight way asked him that I am not interested as you bullished me for the scheme ,given all the false information,now I request you to take action against this man who spoil the image of your Companey & cancelle my above seam card - Dilip Dave

Cell No [protected]

I have opted for Cug palnt offered by Airtel india.( I have taken 3 connections)

15 th request

kaushik wrote:

> THis to inform u that u are not replying a single mail nor u have
provided solution for my querries. Customer service is very poor from
AIRTEL INDIA.
>
> It is very ......... funny that u don't have any solution for
quieries nor u have answer.
>
> Kaushik Mehta
>
> kaushik wrote:
>
> > If nobody from Customer Care of AIRTEL india is unable to answer
my
> > querries then please provide me mail id of Mr Mittal CEO of Bhari
> > Airtel.
> >
> > Hope this will be replied by you.
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: Regading
Airtel Mobile Number
> > [protected]]]]]
> > Date: Fri, 28 Dec 2007 14:04:37 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> >
> > This to inform u that SIMCARD No[protected] was given to
on
> > payment of Rs 150 vide receipt NO 1413 of [censored]AL Communication
Bharuch,
> > ( [protected]) on 22.12.2007 with a confirmation that sail SIM
Card will
> > be activated / ( i can use my cell no[protected] withing 4
hours after
> > payment,.
> >
> > I paid the said amont and after so many personal tals with 121 .
more
> > than 10 mails which are attached herewith . and after further
visit to
> > [censored]al Communication (on 27.12.2007) I am not able to use the my
cell ,
> >
> > Pl suggest
> >
> > Today at 12.30 pm I have contacted [protected]. But unfortunately
I could
> > not receve any reply till now.
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: Regading Airtel
Mobile Number
> > [protected]]]]
> > Date: Wed, 26 Dec 2007 18:50:29 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> >
> > Everyday I am writing 3 mail and your company is replying that my
> > complain will be resolved within 24 hours ....
> >
> > Now what I can expect from AIRTEL.
> >
> > Please Consider this my leagal notice and I[censored] will not resolve
my
> > problem then I have approach COURT of LAW.
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: Regading Airtel Mobile
Number [protected]]]
> > Date: Wed, 26 Dec 2007 15:27:39 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> >
> > Your company is nither solving my problem nor replying... Nothing
is
> > heard from yrour side since last 90 hours.... U are informing
lead time
> > as 4 hours but when this 4 hours will be over??????
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: [Fwd: [Fwd: [Fwd: [Fwd: Regading Airtel Mobile Number
[protected]]
> > Date: Wed, 26 Dec 2007 10:18:25 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> >
> > I have recd your acknowledgement regarding my compalaint in which
it is
> > stated that my complaint will be resolved within 24 hours
> >
> > 24 hours has been passed but there is no communication from your
side
> >
> > May I know when your 24 hors limit is over
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: Re: [Fwd: [Fwd: [Fwd: Regading Airtel Mobile Number
[protected]
> > Date: Tue, 25 Dec 2007 10:31:19 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> > References: <47708E1D.[protected]@gnfc.in>
> >
> > kaushik wrote:
> >
> > > I am sending herewith mail sent by yesterday becoz your
customer care
> > > executive untruly replied me that your company has not received
my
> > > complaint.
> > >
> > > >From my each mail u can see the time and email address. I have
sent
> > > mails to the address which is mentioned in your all publicly
> > > advertisement and provided alongwith SIM card as well as
informed by 121
> > > as oral communication.
> > >
> > > Today I am informed that I have to send mail another mail id -
> > > '[protected]@airtel.co.in' . This mail ID u have never informed
before....
> > >
> > > I want to know the difference of 2 mail id . I presume
> > > [protected]@airtelindia.com is not replying so your execuitve has
informed
> > > another mail ID
> > >
> > > Can u say ... why I shold not approach court of law for not
replying or
> > > untruly behaviour from AIRTEL.. Your customer care executive
was wanted
> > > to prove that what I was mentioning was wrong .. She told me
that after
> > > 10.12.2007 (10 dec 2007) your company has not received any mail
from me.
> > >
> > > I am mentioning the date on which I have sent mails after
10.12.2007
> > > on 12.12.2007 at 11.34 am
> > > on 13.12.2007 at 3.37 pm
> > > on 24.12.2007 at 9.41 am , 12.17 pm and 2.03 pm
> > >
> > > After 10.12.2007 I have sent 5 mails of which u are wrongly
informing
> > > customer that not a single mail is received by u ?
> > >
> > > Needless to mention that SIM CAR issued to me on 22.12.2007 is
still not
> > > activated which was promised to me will be activated within 3 ~
4 hours
> > > .
> > > For that I have personnaly talked with 121 on 23.12.2007.
> > >
> > > Today more than 63 hours are passed but my problem is not
attended by
> > > your customer frendly company....
> > >
> > > HOPE U WILL REPLY THIS
> > >
> > > Kaushik Mehta
> > >
> > > -------- Original Message --------
> > > Subject: [Fwd: [Fwd: Regading Airtel Mobile Number [protected]
> > > [REF:[protected]]]]]
> > > Date: Mon, 24 Dec 2007 14:03:16 +0530
> > > From: kaushik <[protected]@gnfc.in>
> > > To: [protected]@airtelindia.com
> > >
> > > I am sending mail for 3rd time in a day but no action at your
end....
> > >
> > > Kaushik Mehta
> > >
> > >
[protected][protected][protected][protected]
> > >
> > > Subject: [Fwd: Regading Airtel Mobile Number [protected]
[REF:[protected]]]]
> > > Date: Mon, 24 Dec 2007 12:17:17 +0530
> > > From: kaushik <[protected]@gnfc.in>
> > > To: [protected]@airtelindia.com
> > >
> > > At 9.41 am today i have sent an email to you but my SIM CARD
for cell
> > > no [protected] yet not activated which promised that will be
activated on
> > > 11.00 pm on 22.11.2007.
> > >
> > > When it will be activated as per uour clock 4 hours means 4
days or more
> > > ?????
> > >
> > > Pl reply
> > >
> > > Kaushik Mehta
> > >
> > >
[protected][protected][protected][protected]
> > >
> > > Subject: Regading Airtel Mobile Number [protected]
[REF:[protected]]]
> > > Date: Mon, 24 Dec 2007 09:41:45 +0530
> > > From: kaushik <[protected]@gnfc.in>
> > > To: [protected]@airtelindia.com
> > >
> > > Yeasterday I had a talk with customer care executive (CCE) Mr.
Vora for
> > > about 45 minutes.
> > >
> > > After a talk of 45 minutes he advised me to contact Bharuch
Airtel
> > > office to resolve my issues. I am verymuch disturberd by this
answer of
> > > the CCE. In the present global scenaria communication by was of
e-mai /
> > > voice mail is feasible. I do not understand why he was
insisting me go
> > > personnaly at Bhaaruch office.
> > >
> > > When I explained he then todl me finally to send again my
unresolved
> > > complaint ( ist Part) by e-mail.
> > >
> > > So I am sending again my compkaint herewith please
> > >
> > > Now another issue which arises in last tree days.
> > >
> > > My sim card for cell no [protected] was blocked I contacted
Bharuch
> > > office personnaly on 22.12.07 at 7.00 pm, necessary amount paid
by me
> > > same time and I was informed that within 3 to 4 hours i can use
the said
> > > cell no. It was known to your office that next day was
sunday... After
> > > 24 hours I contacted 121 where I got reply that I can use the
said no on
> > > monday ... I think there is huge communication gap in your
> > > organisation. Custores are given answers as CCE thinks fit ..
There is
> > > no sety guideines,,
> > >
> > > Needless to mention that network problem i am facing for my
three
> > > connection. When I complained for netwotk then it is for three
> > > conncetion which I am holdiing. Rent is to be reduced for three
> > > conncetion not for one.
> > >
> > > Sir, hope our network problem will be resolved at the earliest
as I am
> > > not intersted for reduction in any charges but services hsould
made
> > > available.
> > >
> > > Kaushik Mehta
> > >
> > > MOB NO : [protected] [protected] [protected]
> > >
> > >
[protected][protected][protected][protected]
> > >
> > > Subject: Regading your Airtel Mobile Number [protected]
[REF:[protected]]
> > > Date: Mon, 10 Dec 2007 11:07:40 +0530
> > > From: "[protected]@airtelindia.com" <[protected]@airtelindia.com>
> > > To: [protected]@gnfc.in
> > >
> > > Dear Mr. Megta,
> > >
> > > Thank you for writing to Airtel.
> > >
> > > This is with reference to your email dated 10/12/07 expressing
concern over the network coverage for your Airtel mobile number
[protected].
> > >
> > > As per the telephonic conversation, we would like to inform you
that your concern for network coverage has already been forwarded to
respective department and your service request number is 14479043. As
per the Service Request number, please be informed that there is a
weak indoor coverage at the specified area and currently no new site
is planned for the next 3 months.
> > >
> > > In view of the above, we would also like to inform you that 50%
discount on bill plan rental for 3 months have already been activated
with effect from 30/10/07.
> > >
> > > We would like to assure you that we at Airtel use stringent
measurement and control applications to ensure that you receive
error-free services. We are continuously working towards upgrading
our network to ensure that the coverage is as extensive as possible.
> > >
> > > However, despite our best efforts there are times when it
becomes very difficult to define the exact range of the coverage and
we would like to assure you that our network team is working on
improving the services by planning cell sites, throughout the city.
> > >
> > > The installation of such cell sites would help to improve the
radio wave frequency for both indoor and outdoor coverage. The
benefits of the same will be perceptible in approximately, three to
six months. We request your co-operation till such time.
> > >
> > > It has always been endeavor to provide you with the best
customer service and we assure you of our sincere commitment to
meeting all your future requirements.
> > >
> > > In case you need any further assistance send your queries
through email at [protected]@airtelindia.com or SMS at 121.
> > >
> > > Warm Regards,
> > >
> > > Jignesh Patel
> > > Customer Relationship Officer
> > > Airtel
> > >
> > > ---- Original Message ----
> > >
> > > This is Third Request ..... U have not replied a single
> > > request....Should I go to "GRAHAK SURAXA MANDAL"
> > >
> > > Kaushik Megta
> > >
> > > Content-Transfer-Encoding: 7bit
> > > X-Mozilla-Status2: 00000000
> > > Message-ID: <475A6BD8.[protected]@gnfc.in>
> > > Date: Sat, 08 Dec 2007 15:33:04 +0530
> > > From: kaushik <[protected]@gnfc.in>
> > > X-Mailer: Mozilla 4.79 [en] (Windows NT 5.0; U)
> > > X-Accept-Language: en
> > > MIME-Version: 1.0
> > > To: [protected]@airtelindia.com
> > > Subject: Billing Problem
> > > References: <475A3111.[protected]@gnfc.in>
> > > Content-Type: text/plain; charset=us-ascii
> > >
> > > > Dear Sir,
> > > >
I have opted for Cug plant under which i have availed three
connection
from Airtel.
The three number allotted to me are
> > > >
> > > > +[protected]
> > > > +[protected]
+[protected]
I am in receipt of following 3 bills.
Bill no.[protected] dtd 12.11.2007
> > > > bill period 11.10.2007 to 10.11.2007 for above mentioned 3
mobile
> > > > numbers as detailed given bellow
> > > >
> > > > Account No Airtel No Total Charges
> > > >
> > > >[protected] [protected] 390.77
> > > >[protected] [protected] 422.51
> > > >[protected] [protected] 11.30
> > > >
> > > > again for the same period a separate Bill no[protected] dtd
12.11.2007 is
> > > > raised to me for the said period under the different account
no viz.
> > > >[protected]
> > > >
> > > > after some time I received again Bill no [protected] dtd
24.11.2007 for
> > > > the period 24.10.2007 to 22.11.2007 under account No
> > > >
> > > >[protected]
> > > >
> > > > I have paid in advance which is not reflected in the combined
bill
> > > > mentioned above for the Nos [protected] and [protected].
> > > >
> > > > I surprised that your company is maintaining different
account nos for
> > > > one cell No
> > > >
> > > > I have lodged complaint for poor services provided by AIRTEL
regarding
> > > > signals. I am unable to talk from my residence (inside). For
each call i
> > > > have to come out from my residence ( on the road) which
creates lot
> > > > many problems to me as I am not able to keep any
communication
> > > > confidential as everybody of the society members are
inevitable informed
> > > > rather disturbed by me/ Airtel.
> > > >
> > > > Your customer care executive informed me before 3 days that
for the
> > > > trouble we are facing AIRTEL is kind enough to waive 50% of
rental
> > > > charges.... the said problem is not for one cell no but it
is for all
> > > > the nos which i am using.(No reduction is reflected in any
bill
> > > > mentioned above)
> > > >
> > > > Sir, I am interested in good services not reduction in the
rental
> > > > charges. Pl inform when your services will improve. At
present I have
> > > > to keep once land line( to talk when confidentiality is to be
maintained
> > > > ) and bsnl connection ( for incoming call as when outsiders
calls me I
> > > > am not reachable) which costs me more than your reduction
offered.
> > > >
> > > > Kaushik Mehta

Hello all,
there is problem in GUJARAT in AIRTEL in it's NOP services ..
i am not able to access the services...
When i am complaining at airtel, They are telling me to wait for 4 hrs..

But after the 4 hrs the same answer...

i was not able to access this service in last week for 4 days...
so only 3 day they have provided that service..

When i am asking for refund they telling..
SORRY..

I want some EXTREME STRICT ACTION AGAINST AIRTEL...
i am here telling some names of customer care executives which have given me these illogical answers
(Niraj patel(a'bad, SUPERVISOR))

i am insurance agent. and working man. and student. my problem is very weck network my phone.day and night.pls help. your faithfully
sojitra keshav

i am mohib pathan from gujarat i am use airtel prepaid connection
i am veri hapy with airtel coneecton but i am complaint against airtel vas services because airtel company any vas actvated without consern so my kindly request plz resovled my complaint



from
ahmedabad
regards
mohib

i need a list of empty new numbers available in gujarat we need 5 connections

i have airtel prepaid card.jisme kisine wrong recharge karva diya or my card call rate change ho gaya he.jo pehle a2a 25paise a2m 50paisa or landline 90paisa 1 year ke liye tha lekin kisika 69 recharge aya or call rate change ho gay.mene yaha airtel office me kitini bar gaya vo kehte he kal ho jayega me mail kardunga lekin do mahine ho gaye abhi tak hua nahi.mera number he [protected] Me apko bhej raha hu jise purana call rate kare ki vinanty

Does 9975 series belong to Airtel Gujarat???????????????????????

i have airtel prepaid card i have given so many complains to customer care about when i am in roming outgoing is not going properly .
my mobile no is [protected]
i am not satisfied with gujart Airtel prepaid customer.
do the need ful

sir, airtel officer
ahemdabad
subject:-out of range my cell
my number is [protected]

We have a land line of Airtel No.[protected]. Some times, without our approval, the airtel people activating or deactivating the VAS service. Few months back, the people deactivated my parallel ringing pack and afterwards they said one of the person called to 121 and asked for deactivation and they said one new name, the name is not known to us. Now this month they activated the Antivirus Pack, which is for Rs60/=. Actually we have not asked any pack from them.

Be serious that, if we are not scrutinizing our bills every month, we will be blamed by Airtel.

Best regards

K.RAVICHANDRAN

I had airtel connection in gujarat. Presently i m in Haryana. But i m unable to make any call. My all outgoing calls are getting disconnected. Rather, my incoming calls is ok. I m facing this problem from last 5 days. When i tried to ask solution of this problem from coustomer care they told me that we can't do anything for this and you have to ask from gujarat coustomer care.

Airtel — wrongly charged money not refunded even after 3 months

Respected Sir/Madam

My name is Dibyendu Dutta
My Mobile Number is [protected] (Kolkata)

I topped up with a Voice pack voucher of rs 70 with a talk value of RS 100 and validity of talk value is 1 calender day (not 24 hours), After the recharge when I made many ISD calls but they were charged from my main account balance, which is illegal, I have made several complaints but they alwaays explaied illogical things and never came to any help, they have no idea of server activities, and after one day that 100 rs balance from my voice pack balance was debited (as its valid fo one day only), I wanted my 7-0 Rs back buy till date I have not received, Please take some action, Details of Transactions are below

Transaction ID - T-ID 73639391 11:05 AM 11/4/2008

Transaction ID C -ID[protected]

Its not a matter of 70 Rs, I recharge with around 300+ RS per day, but the question is of illegal charges.

You are my last hope

Thanks

Dibyendu Dutta

i have airtel connection in gujarat. on 13th sept 2008 at 9:49 am my balance was 2.83 rupees i had done (all)local sms on that time then also the balance was should not be cut of then i tried 2nd time then also it not be cut of, i tried 6th time then also it not be cut of. then after some time company had charged 1.50 rupees for every local sms and the balance gone in in -6.16 rupees so what happened at that i don't know & airtel balance is never goes in (-) so kindly note this problem of yr network and reply as soon.

I am Pravin Patel using the airtel connection [protected] from last 8 Months. From last three Moths some wrongly charge deducted from my account without any information. I am very dis appointed to Air tel. If my deducted money will not credited me, I will dis continue Airtel service and ask atleast 500 people to dis continue you service.

CUSTOMER SERVICE OFFICIER BEHAVIOUR NOT UP THE MARK
I HAD BEEN TOLD, I HAD USED INT!L CALL FOR 21/2 HOUR ON 4TH DECEMBER 08, BUT WHICH NUMBER, WHICH COUNTRY AND WHAT TIME IS UNDISCLOSED

my name is m.a.darves my mobile number [protected]
i had been charged approx Rs1400 /- from my prepaid mobile customer service officier behavior (MS SHABNAM) WAS RUDE .PLEASE CLARIFY AS SHE SAID I HAD USED MY MOBILE for INT!L CALL FOR 21/2 HRS FOR WHICH NUMBER WHICH CITY, WHICH COUNTRY AT WHAT TIME
I THINK MY MOBILE BEEN HAGGED BY SOMEONE ELSE
I REQUEST YOU TO REVERT MY TALKTIME OF AMOUNT OF Rs 1400/- WHICH HAD BEEN DEDUCTED BY YOU TILL TODAY I HAD NEVER USED LOCAL CALL FOR 21/2 HOURS IN MY LIFE FROM MY MOBILE NUMBER YOU CAN MAKE OUT IAM OLDEST CUSTOMER OF AIRTEL AND I AM SALARIED MAN, 21/2 HOUR CALL LOCALLY IS IMPOSSIBLE IN MY LIFE

Hello!
Last day i was mailed you's officers, & recover my problem.
But todat I can't talk with Customer-Care-Exe. about my unjustified deduction.
My prepaid No: [protected]. Pls. help me & try to do somthing about my unjustified deduction amount refund Pls. Pls.

I had camcelled my connection in decmber, 2008 but evenafter that I am getting bill for the connection which is already disconnected.
personal visits as well mail has not earned any relief. very poor customer service..hell with airtel ..

I have been charged Rs 30/- by Airtel for vas pack offer even though i have never subscribed to it.I made several calls to customer care, but they are pointing out my fault. I even asked one customer care girl to give me a number so that i can unsubscribe the offer, but she was avoiding me by telling that there are many packs & we don't know to which pack you have subscribed.

Mobile NO. [protected]

Hi I want to purchase new cug plan of rs 99 so can any one say
is't good or not i want to purchse that only for using Mobile office ????????????

pl.cancel my postpaid connection. cell no.is [protected].

Air Tel Prepaid — VAS IS WRONGLY CHARGED

Is air tel is cheating customers? i have prepaid card [protected].one day suddely i started to get rs.3 is debited for VAS downloading which i have not done anything.called to 121 but got message there is no such services is activated in ur mobile but debit entry is going on and i have to stop connection and opt for other services.
Be careful,cheating starts like this,one fine day u will get a message i[censored] view that message then u r getting debited,u can not do anything and no use to send stop message to 121

can airtell or anybody sugest me how to stop this?

parameshwar hegde

Respected sir,
my mo no. [protected] my balence is cut by airtel live .i have received a message from on 64611030 on dated 10/9/09 time 04:40pm my balance' was 50.00 after which i was left with only 18.75p this messeg is {{thanks for using (life_pack, Subscription)subscripation service on Airtel WAP. You have been charge Rs 30. Enjoy http://gclube.in}} sir i have not subscribed for any service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you

Sir,

I am a customer of Airtel prepaid in Gujarat. I doubt my phonecalls are being recorded by some source. I am totally dsiturbed by this behavior of someone. Kindly give me a feedback as to how to track this and proceed legally against this act.

Thanking you.

Regards,

Arun

i have airtel indian sim card(gujarat) now i use this card uae but some my mistake my card is block so sent me puk code my airtel no is [protected] i m wait for reply

pls send the other post paid plain details my mail id.

DEAR SIR,
I AM Mr SK MAITY HAVING AIR TEL CONNECTION SINCE ONE YEAR. MY NO IS [protected].

1) I AM NOT GETTING OUTER PH CALLS, WHENEVER RING-UP SOMEBODY THEY COMP LAING THAT
IT IS BUSY OR ENGAGING OR RINGING. THOUGH THE PHONE IS ALRIGHT&SIGNAL IS FULL.

2)EVERY NOW&THEN RING-UP AND JUST KEEP ON TELLING SIR YOU ARE SELECTED FOR AIR TEL HALLO-TUNE ETC &YOU ARE CHARGED, BEFORE I SAY ANY THING THEY CUT PHONE.IS IT THE COMPANY POLICY OR WHAT.THEY OFTEN RING-UP FROM THIS [protected] OF YOUR AIRTEI PERSON.PLEASE MAKE SURE IN-FUTURE SUCH INCIDENT WILL NOT HAPPEN.

3)MY E Mail [protected]@gmail.com FOR YOUR FURTHER CORRESPONDENCE.

Airtel — Airtel Wrongly charged continuously from past 3 months

Name:- Sunny Chaudhary
Mob- [protected]
Airtel is earning in corers by making fool to innocent customers, i am using 98 rs Internet plan wher i can download or access 2 gb of data. but from past 3 months they continuously charge 60 to 80 rs everytime. They accepted that they hav some fault with their Airtel Live and mobile office service. they charged ,me more than 20 to 25 times for downloading pictures and videos and when i called them then they gave me the refund. but now their agents are very much rude and illliterate dont know any manners. they straight away d/c calls. give wrong commitment like "haan sir aap phone rakhiye refund mil jayega" then they disconnect the phone.
I suffred like a hell and i m thinking for those customers who dont knw for wat they have been charged for
really i beg u guys plz stop airtel or any service provider who charge the customers wrongly....today i called up 12 times for the refund n they d/c my phone 7 times........i had 0 balance and i am suffreing from asthama. i was not able to call my parents as i had no balance , today i suffred alot
n i am cursing , dat one will surely cum wen all these betray stop.
Airtel pls maintain some customer service n plz dont charge wrongly to our indian poor customers who dont for they have been charged for

Airtel — Wrongly charging prepaid for last one month

It seems to be a big fraud going on with Airtel prepaid services. Looks like randomly prepaid no. are selected and charged is deducted in name of Value Added Services. To me, despite complaining several times, charge is getting deducted from last one month. I have lost more than Rs 2000 in such fraudulent charging.
When you put complaint, customer service person will say, it will be taken care of in next 3 days and after 3 days you will get a call ..you will be asked the issue again..and same promise of restoring it in 3 days is repeated. In the meantime your charge will keep on deducting in name of Value Added Service.
And the best part is, even my phone is not compatible to have Aitel Live Browser services, Airtel is charging me for the same. Giving different reasons ..Airtel will keep eating you money... thanks to no. portability ..I can very well see Airtel getting doomed ver soon.

hi i m tushar from ahmedabad.i want to take a new connection of airtel postpaid connection for me and my family members.can anyone tell me that cug plans available for that.from somewhere i here that 43 rental plan is available in airtel.so please guide me in this matter.i want to take atleast 10 connections for that.reply soon on [protected]@rediffmail.com

One of the worst service providers I have seen such a bad service provider i do recommend all not 2 use this companies products. I have got something abt 5 nos n i m going 2 shut all of them, I m using it since last year n i m fedup within 4 months only they don't have the system of declairing for which particular thing they r deducting. They don't have centralised system if i do go to another circle for any complain i have 2 talk on std with the IVR n when the time 2 talk 2 customer care comes it tells no does not exists. The service sms which r free here are chargeble in other areas. They do deduct for the calls which i haven't called. The another person receives miss call whome i haven't dialed within last two days also all these problems i m really fed up. I m a customer of Airtel Maharatra area worst of all.

AirTel — wrong deduction of Rs 168

i have airtel prepaid connection [protected] on 14/7/2011 their is wrong deduction of Rs168 as i was having balance of Rs 422 and been reduced to Rs 254.33 having asked reason from customecare they do not know. Please help me againist harrassment caused by airtel


SC Banga
B32 ayodhya enclave sector13 rohini delhi-85

The worst ever worst kind of service to customer has given by the airtel... pls note and try to avoid of changing number from postpaid to prepaid b'coz you will suffer after recharge...

I had Airtel postpaid connection from over 4 years. Two years back, they called me and offered a free addon postpaid sim which I took and gave it to my brother. After that I was getting bills regularly for both the numbers. One month back, my brother changed to prepaid to a different number of his own. So I cancelled his addon number. But after that, I got 300 Rs extra in the bill stating that it was one time charge for separating that number from the parent number for cancellation. In spite of me explaining to them, they did not cancel that number until I paid that 300 Rs extra plus 1 more month rental which they had not cancelled. so guys, be careful the next time they call you and offer any free sim or something.

NOT WORKING FROM LAST 2 DAYS
RESIDENCE AT OAK WOOD APARTMENTS, KORAAMNGALA

my broadband connection is not working for last 4 days and no one is there to listen about...so kindly help me out and send someone to check it...
Room no.34
jss boys hostel
sector-58, bisshanpura
noida 201301

Airtel Broadband — Broadband Installation

Hi,

I have applied for a new broadband connection on 06.02.09. The sales agent Mr. Jayaprakash (FSO code BSHR58260, Contact No. 91 [protected],[protected],[protected] collected 500 RS and promised me that i will get the connection on the very next day. Also i got the receipt with ref no. BA 0191985.
But till last Saturday nobody contacted me regarding this. When i made a call to the agent, he promised me that he will send somebody for the installation on the same day. But nobody came. On monday again i called him. He said that he has send somebody to my appartment for installation. I rushed from office to home and waited till 9 PM. Whenever i called him he kept saying that they will reach in 20 min.

Today morning he promised that at any cost the installation wil happen today itself. I took a leave and sat at my home expecting them. Now the time is 10.45 PM. I would have made 10 calls to him today itself. Each time he said that the installation guys are here itself in the area and doing the cable work. By 10.00 PM he called and told that they will come in another 30. I denied them coming at the late hours and asked for the refund since i have wasted my time. He plainly told that he will come tomorrow and will give the money back.

I have couple of questions to the Airtel management.

1.Dont you teach something about customer centricity to your agents. Dont ur agents have any shame in telling repeated lies to the customers?

2.Do you people value the time of your customers?

3.Do u think that it is worth making beautiful advertisement without giving the proper service?

4.Are u giving any special training to your agents to be customer centric only till the time they get the money in their hand?

I dont really know wat will happen to this complaint. But as customer i will have many other options other than Airtel. Like many other unsatisfied customers i may tend to choose one among them. I still have a broadband connection in my name in chennai which i still havent terminated even though i got transfered to Bangalore. I am very sad to tell that, for getting that connection also i had go through a painful process like this. But this time i will make sure that none of my collegues, friends or relatives will think about Airtel again.

I cant able to work in internet today afternoon for about 20 minutes later it starts slowly and gets its original position. Dont do this again we are in urgent work.

Ya your are right! these guys dont bother about the customers time, value and they speak as they wish...they dont get trained gud management or trainee.

I really don't know your complaint will taken care by consumer complaint people or not dont know how it going to work, any serious step will taken against airtel or not? i think this forum is for just time pass.

Come write a complaint and leave, no assurance that who is going to take care this issue,

I am blank whether we should trust this site or not.

I am Nitin Singhal, Airtel no. 45637263. My broadband suddenly stopped working in 5st of August and they are telling that bymistake they have stopped the servce in place of someone else request on other number, but due to manual mistake ur no. is stopped, we have requested Airtel several times to rectify the problem and do not charge for the period, but they keep on giving dates for solving the problem till today and now given another date, like our Indian Courts,
We requested them several times that we want to talk to their seniors but they donot entertain, there is no airtel office we are stuckup there is no help, MTNL was better that we can go to exchange and get the things rectified but here there is only one toll free no. which is of no use, just to take connections,

No Customer care, to hell with it, we are planning to drop this connection and go for MTNL again, if not rectified in this month.

Nitin Singhal
[protected]@yahoo.com

Hi,

This is Anup Dogra my Airtel Number is ([protected]) and i have suffering from Airtel's pathetic services from Feb 2011, and again from last 15 days my phone is not working, what the hell with your services its really horrible and IRRITATING. Every month there is a issue. This need to resolve ASAP. Also please let me know the reason if you cant provide the services then let me know, i will look for some other option but this is really not acceptable. Why would i pay every month in which 10-15 days my phone not work.

PLEASE TAKE MY NOTE SERIOUSLY AND RESOLVE IT.

Hi I am using internet/broadband (No: [protected]) of airtel from last 4 years. We always face regular connection/internet/ issue which gets frequently disconnected . we have given complaint several times to customer care and their technical department.Now also it is not working for 3 days, I have lodged a complaint , no response from their end.Not even a call.Planning for disconnection.
Subramanian [protected]

Airtel Broadband — NOT WORKING

My Airtel BROADBAND + VOICE No: [protected] is NOT WORKING AGAIN for the

THIRD TIME in a MONTH.

Please attend to the Issue URGENTLY.

Airtel — Broadband not working for last 15 days

Sir,
My number [protected] broad bend not working in spite of repeated complaints at 121 and sending emails to customer care of Air-tel [protected]@.....
and I am being charged for this period. Local Ariel representatives expect some favours in return. Very poor state. Kindly do something.. Thanks!!

HI ,

I am Ramesh from hyderabad. today 2 pm onwards i am not able to do any outgoing calls and not reveing incoming calls. my mobile number [protected] and mine is post paid.

Regards,

Ramesh Puram.

prize information senter
aap sabhi custmor ke liey khuskhabri hai lcuky draw main hisa lena chatey hain to aap contac kar saktey hain my number [protected]

[protected] my no is missing so same no purcchas in airtl off but no activate in my no

my number is not activated [protected].Number barred

Sir/ Madam

I Kailash Khaitan who has purchased mobile from bigbazar on 07/09/08 from which i got a free sim of airtel and I gave my identity proof to them for activation of my sim card. After few days my services was interuppted by the telecom office and the reason was that i did not submit my identity proof. Then afetr I gave my identity prooof and again it got activated after 7 days but again imy services got interuppted . I cannot understand the reason behind it . The dtetails of my airtel card is given below
MSidn No.[protected]
IN the name of : Kailash Khaitan
Sim no. :[protected]h2

pls check my amont

my Sim registration failed from last two months. Please Registered my Sim No.[protected])

Sir, on 03, 01, 2009 i had subscribed Airtel connection in Delhi my (m) No. is [protected] and (sim) No. is[protected] and my permanent address is given Laitumkhrah Shillong, Meghalaya and also in the package is writen this service is included even Assam and North East. and net work service was ok upto west Bengol, but as soon i enter the Assam and Meghalaya it is sowing no net work, and i can't even make call! so can you please tell me whether i can re avtivate or not here from Meghalaya Shillong, or els what sould i do for this to re activate? please give me your kind suggestion thank you.

your airtel service is very good service

your service is very good service

my Sim registration failed from few times. Please Registered my Sim No.[protected]
i am not able to recharge my no: [protected] registered to deepak singh

my no is not activet, [protected]

regarding ID proof of the number
Sir,
I m tutul talukdar from .assam My prepaid mobile no is [protected] purchase in the name of regarding ID proof of the number
Sir,
I m tutul talukdar. My prepaid mobile no is [protected] purchase in the name of tutul talukdar. i m using this number for last 6day . few days ago my service was interrupted by the telecom department of the airtel. . i m using this number for 6day . few days ago my service was interrupted by the telecom department of the airtel.

I m tutul talukdar from assam. My prepaid mobile no is [protected] purchase in the name of ajay das. i m using this number for last 7days. few days ago my service was interrupted by the telecom department of the airtel barpeta(assam)

Sir, on 01, 02, 2011 i had subscribed Airtel connection in assam my (m) No. is [protected] and (sim) No. is[protected] and my permanent address is name-tutul talukdar.vill-bahari.po-baharihat.dist-barpeta(assam).pin-781302.activate please give me your kind suggestion thank

dear sir/mdam
i had taken a airtel sim on 6 september, bt till now it is not activated.
actvation for sim no is-[protected]
my alternate contact no is-[protected]
pls consider my problem urjently for which thankful tou.
yours regards
rajeshkuma kantha

Airtel — AirTel cheating everyone in India

DEAR SIR,
Airtel see only his benefit they don't care for customer my connection was 5 yrs old due to sone circumstances i couldn't pay in time ..they disconected ,after disconected i got regular bill that i'm not liable to pay.now they are trying to recover money through illigal way by goondas & dada.if anyone wants peace in life don't take connection from AIRTEL its my suggestion,Yeas i'm thinking to go in court for fraud bill & criminal case for illigal procedure to recover fraud bill.
rajendra agrawal

my no.[protected]

my request
mere no.ke aaj tak ke jitne bhi sms aaye ya send kiye gaya hai sab mere mobile card mein wapis bej do


thanks
GURNAM SINGH MEHTA

airtel is company ............ they have charged me rs 6 per call instead of charging me 0.10 paise as i have got a night pack activated...... i have launched more than 25 complaints and they always told me that sir in 24 hours u will get ur money....... and now finally after 29 days they are saying that they have not got any complaints and are not receiving any calls from my no.

I was given a SIM card from Airtel branch at Sahara Mall, Gurgaon on 19/01/08 morning and assured that same would be activated within 4(four) hours. However even after 48 hours my phone gives a message of "Unregistered SIM" and on calling up my mobile number the response is "Mobile switched off". Customer Care said it may be a technical fault and advised me to go to same branch and get it replaced or repaired. Some harassment!!!!!!!!!!

where is ur cochin office give the tel. nos pls6f

my no.[protected]

my request
mere no.ke aaj tak ke jitne bhi sms send kiye gaya hai sab mere mobile card mein wapis bej jaye


thanks
GURNAM SINGH MEHTA

my no.[protected]

my request
mere no.ke aaj tak ke jitne bhi sms send kiye gaya hai sab mere mobile card mein wapis beje jaye


thanks
GURNAM SINGH MEHTA

All service providers are like this only. Airtel and Tata Indicom customer care centres do not have powers or do not have enough information to give correct reply to customers. They are trained only to tell the repeated sentences.
These service providers are operating customer care as dummy department with low salaried or sub contract people. These service providers operate customer care dept to satisfy somebody other than customers.
Do not expect good reply/ solution from customer care department.

It is my personal experience with both AIRTEL and TATA indicom people.

Regarding Airtel Mobile Office, I have given many complaints and feedbacks.

First of all, try to teach the Customer care representatives how to speak with the Customers.
Every time, they are disconnecting the Call while Complaining. Harish, Rajendar.. and many persons doing like this. after 2 or three attempts, 121 customer call has been blocked. (why you are blocking the calls. Are you afraid of the Customer).

Never try to cheat the Customer. Without the Customer, airtel will never grow with the advertisements.

Ok I will come to the Complaint.
I bought the New Tamil Nadu Airtel Number (my old number was bangalore number).
I activated one month Airtel Mobile Office for Rs.375. For the Rest of one month, I mad the complaint regarding the internet access. The service was toooo toooo slow. just 1 or 2 kb per second. I have used Vodafone Internet and RIM internet. They are providing upto 7 to 10 kbps. Airtel not providing atleast 5kbps.

Very slow. If we type any web address, we can have a te and come., then only the site will be opened. I have given the Complaint at January. after the complaint they deactivated my 121 customer call number.
(Have you tried this. This will happeb to each and EVERY CUSTOMER. If you give any complaint, your 121 service will be de activated. After that I started giving complaint to activate 121 call. 2 weeks gone. After that 121 has been activated. Later i have given one more complaint about Airtel mobile Office. They refused to solve the Problem. And the Validity for the Mobile Office has been Over. Always I am getting the error asd "Communication Failure".

So what's the use of 375 Rupees. Hmm. What are you doing? Are you cheating us..

Then one more thing. Last Tuesday I activated One Week Mobile Office. But the same problem was their. After opeing 5 or 6 pages, .. i am receiving this error as "Communication Failure". (I am remembering that I am having the full coverage. i am in the Center of the City at Coimbatore. The Area Name is 100ft Road, Gadhipuram). If we download any files/ videos or pictures, the Success Ratio is lesser than the Miss ratio. 40% of downloads are getting Success. And if we download a large size file (for example 2 Mb). Every body know how the speed is. I already mentioned the speed is lesser than 4kbps. Every time, the download skipped at thje middle, and giving the error as "Communication Failure. Contact the Service Provider".

I made the call to the customer care representative, he transferred the call to the technical team. They told the final decision as "We are not able to do anything regarding this error. and we are not responsible for that". this answer was told on April 21st after 10pm.

Again I made the call and the person named "Harish" talked with me. I told everyting from the top to bottom, but he disconnected the call. Every body doing like that, always disconnecting the call.

For Example, try to check Vodafone Network. See how they are talking with the Customers. how Nice. Airtel always using the word as "I am sorry. I am sorry". Whats the use in asking Sorry.. There is No use. Take the Action. Dont ask dummy sorries.

Airtel Live GPRS is also in this catagory. it alsways shows the Error "Invalid gateway Response" or "Connection Failure. Contact your operator Service, if the proble Persist".
Regarding that i given two more complaints. they put my complaint in Dust Bin. (i think).

This is to inform you, I am mentioning this to solve my complaint. Otherwise, I will publish this in Consumer Complaint Webpage.

I have worst experience with AIRTEL services.
They Debited Rs.225 from my bank account through ECS clearing but they did not credited that money into my Airtel payment.
I have proof for the transaction detail in my bank statement but they telling we didn't received that amount.
I don't like to go to any other public service department for this amount.
I understood they trying cheat people.
The above is my worst experience with them.
I'm willing to withdraw their connection.

AIRTEL PREPAID SERVICE PROVIDER — AirTel cheating everyone in India!

HI ALL,
This complaint is regarding airtel prepaid service provider.
Last month i had purchased a prepaid connection.I have spent allmost RS 1100 for this bcoz i ve activated several schemes on this number. Everything was working fine.But, suddely after 20 days my number was stopped working. That time my prepaid card balance is above 250. I kept trying cust care for 2 days, but all in vain.The 3rd day i contacted the dealer from where i had purchased this. I came to know that my number was deactivated and now i ve send 3 photographs and 2 id proofs again to the Mumbai office.I ve done that (i ve send all the required proofs to the Mumbai office).But, again for the next 10 days my number had not activated. Now the dealer is saying that it will never be activated. Can anybody inform me who is responsible for this and who will refund my RS 250.

Airtel is a [censored]NG company. Big cheater company in the world. Avoid this connection please. Try to another operator please.

Airtel Mobile — Airtel is Big Cheater In India

I & my all family members are using Airtel Since last 6-7 years. But now days Airtel Is Making People Fool, Cheating in very bad manner.

Heavy sms promotions are they are sending on mobile, No wre charges mentioned, if you reply that SMS then you will got to know that U are charged for 30 to 60 Rs. Again their messages will confuse you & tell to send HELP Messages. Again you will be charged by Rs 3 or Rs 6, U doesn’t know what to Do, when u come to know something then u may Lost more than Rs 100.

I would like to inform all of you that Don’t only read their promotional pamphlets but u have to understand from their guys.
Otherwise you will be in Loss more 5 time what they have written.

!!!Be Carefull From All AIRTEL Services!!!

I DONT AGREE WITH YOU. YOU LOOK LIKE A FRUSTRATED GUY.

Airtel chya aaycha bhosda.madarchnd airtel airtel is the big big froad company i want to abuse them

repeat
my no.[protected]

my request
mere no.ke aaj tak ke jitne bhi sms aaye ya send kiye gaya hai sab mere mobile card mein wapis bej do

AIRTEL is the most fradulent company in the mobile business today. And I am damn sure nobody can challenge this statement. Sunil Mittal knows the art of stealing from customers.

Airtel ek bahut hi ghatiya compney hai.Saale koi bhi service activate kar dete hai aur balance gayab .
Aur jab custmer care me baat karo to kahte hai ki aap ka balance 24 ghante me aap ke a/c me add kar diya jayega,
but aisa kuch bhi nhi hote, hai sali Airtel jaisi compney ko laat mar kar band kar dena chahiye.
Custmer care walo ko kuch pata hi nhi rahta hai, koi jankari mango to kahte hai ki aisa kuch nhi hai ulta unhe hi batana padta hai ki aisa plan aaya hai teri compney walo ki tarf se.
Abhi 1 month before ki baat hai mere cell pe ms, g aaya ki aap ki sabwapactress service activate kar di gayi hai aur aap ke 30 rupees charged kiye ja rahe hai aur 5 min baad wohi ms, g again repet hua aur again mera balance charged kiya gaya aur is tarah se Airtel walo ne mere cell ke balance ki maa chood di.
Aur jab bhi ab custmer care me laga raha hu to ms, g aata hai ki, apni kisi bhi prakar ki samasya ke liye AIRTEL likh kar airtel wali ki maa ki choot me daal de . to kya koi batayega ki mai ye ms, g AIRTEL walo ki maa ki choot me kaise dalu.
Bloody , s airtel care.

Dear Sir i have lost my prepaid card number is [protected] please if possible stop the services on this number...


Thanks & Best Regards

Mousin
Kishanganj

Airtel Call Home — Pathetic service!

Sir/Madam
This is bad to inform you that after regular complaints to custmer care to inprove Very good signal quality, Non fluctuating signal,better voice quality at Purvanchal Institute of Dental Sciences, GIDA, Sector-7, AL-4,Gorakhpur-273209, UP(EAST), Near to ITM & between Shahjanwa & Nausad. As we are not getting good quality of signals inside the hospital even in OPD, OT, Inside of the hall,Rooms, with continuous fluctuating signal. Everytime Custmer care saying we are working alot to improve the network but nothing happen.
So, we are requesting to do Fruitful for pioneer custmer like we Doctors.

mobile No. [protected]

Airtel sucks :( Please teach this ignorant rich company a rich lesson !

customer exicutive continuosly deduct my mobile balance. Last 4months 250rupees. Nodal officer & applied officer continuosly support there. My no [protected]

Hi all,


I am also facing the same GPRS amount rs 499/- is being looted from my every month bill.. and when i ask Customer care .. every time they are giving nusence answers like system down... application is not opening.. etc..

I have been using airtel since from SEP-2006 ( 15 months) .. and some where in the middle they started cheating ( as usal) rs 499/- getting adding in my every month bill.

I Just want to ask only one question to aritel .. person (owner / manger / president / ceo ) whoever it is ..

1) How airtel can ( himself) active the GPRS on my mobile without my knowledge ?
2) Ok somehow they added and how come that activation did not notified to me...?
3) When my handset did not have any GPRS facility / or other way . when i ever used this GPRS how dare they can ask or claim Rs 499/- every month..


I need proper response and remdy for this from AIRTEL......

I also need suggestion from anyone who can help me out on this..

regards.
prasad.
my mobile [protected]

for Missed Called Information Service deactive

details active or deactive code

mobile NO,[protected] Sir in the current bill statement i noticed that uncalled charges have been billed in my bill. I hope the same have also in the previous bill also. I have to check past bill also. Presently I am not in a position to clear the outstanding due. I request you to send the bill copies thro my e mail id and also request you send me hard copies by post immediately so as to clear the due at the earliest. Awaiting your immediate actiont
in this regard.
Thanking You.
d nagalakshmi

Dear Sir/Madam,

I would like to draw your kind attention towards deduction of my cell phone billing amount from the TATA Credit Card which is not as per the consent or instruction of the Card Holder (myself). In fact, a photocopy of the credit card was submitted to the Airtel (Bharati Cellular) as a supporting document. I don’t know, how did you entertain such transactions without my prior instructions and it is also crystal clear that the user’s name in the bill is RIMA, whereas in Tata Credit Card the name of the holder is REMA.

What about Business Ethics? Do you only believe in recovery? What about Customers’ Satisfaction?

I had cancelled my post-paid connection in the month of Febraury, 2008, of which I have two receipts collected from the Airtel Gallery, Chembur of excess payment adviced by the executives of the Gallery for conversion of mobile connections from Post-paid to Pre-paid, the executive of the Airtel Gallery promised me that both the connections will get converted within 48 hours in the month of February, 2008. Unfortunately, till today, I am receiving bills for both the post-paid connections inspite of my frequent requests.

Is it possible to get the aforesaid amount back or do I need to contact ….. ?

Awaiting your favourable reply in this matter.

Yours faithfully,



Dilip & Rema Vasu Poyyara

Dear Sir/Madam,

I would like to draw your kind attention towards deduction of my cell phone billing amount from the TATA Credit Card which is not as per the consent or instruction of the Card Holder (myself). In fact, a photocopy of the credit card was submitted to the Airtel (Bharati Cellular) as a supporting document. I don’t know, how did you entertain such transactions without my prior instructions and it is also crystal clear that the user’s name in the bill is RIMA, whereas in Tata Credit Card the name of the holder is REMA.

What about Business Ethics? Do you only believe in recovery? What about Customers’ Satisfaction?

I had cancelled my post-paid connection in the month of Febraury, 2008, of which I have two receipts collected from the Airtel Gallery, Chembur of excess payment adviced by the executives of the Gallery for conversion of mobile connections from Post-paid to Pre-paid, the executive of the Airtel Gallery promised me that both the connections will get converted within 48 hours in the month of February, 2008. Unfortunately, till today, I am receiving bills for both the post-paid connections inspite of my frequent requests.

Is it possible to get the aforesaid amount back or do I need to contact ….. ?

Awaiting your favourable reply in this matter.

Yours faithfully,



Dilip Vasu Poyyara

Hi,

I am Priya Pichamuthu . Currently i am in USA . This is the mobile number
which i used in India - [protected] . I requested the airtel customer care
to cancel my airtel connection on June 12 'th, As i am about to travel to
US on June 11'th . As per my request they said they will disconnect my
connection on June 12'th . I have given Cancelled cheque for every month
payment transaction .When i asked the customer, they said the cheque will
get deactivated once we cancel the connection . As per my request, hope so
they have disconnected the connection . They have taken the June month
account due on 13'th . The transaction details from my bank account are
below :

13/06/2008 IILECS - AIRTEL [protected] DR INR 537.61

The above transaction should be my last transaction. But i dont know why
you people did some unnecessarily transaction from my account by using my
cancelled cheque

July month transaction from Airtel :

15/07/2008 IILECS - AIRTEL P/[protected] DR INR 753.49

Please let me know why this unnecessary transaction happened by using my
cancelled cheque . Please let me know the reason immediately .

For your reference I used Co-operate Connection as i am TCS employee.

Could you please contact Mr. Santhosh Kumar . J for any more details .His
contact number is [protected].

Hi
I am Harikrishna.
Choose a correct bill plan from airtel.Other wise it is painful to you.Don't use any extra services.In andhra pradesh for general postpaid customers New Full Valu 399 No Adv-ap is the best plan.For corporate customers AES 249 plan is best.Use topping when you neccesarly want them.And deactivate them immediately after your use is complete.For more details and best bill plans contact me @ [protected] or visit my web site http://earndollarsjoyly.blogspot.com

Billing system is very poor in Kashmir province it needs to be recatified as soon as possible

Dear Sir,

This is to bring into your notice that I have applied for a prepaid to postpaid conversion of my cell no. on last Monday dated 26 November, 2007 but it has not been activated till date.

The executive came to my office tooked the documents and said he has processed the documents firstly he told me a wrong bill plan and secondly he is not co-operating in this matter.

Apart form that he has not provided me any cash receipt against the payment of Rs 1110/- Receipts No. 1811430 Dated 29-July ( DSA - J.P
Associates )



The Channel partner is TALK MAX in no [protected] /[protected]

Despite co-operating they are misbehaving with the customer how can Airtel make such careless people as their channel partner

Regard
Kapil
[protected]

Even I am facing the same problem, phone is not reachable at peak hours then all of a sudden u get miss call alert sms, how frustating.

Airtel/ Post paid — No Network and no response of Managers

Sir,

My name is Srikanth and work for Indian Institute of Technology Hyderabad, I have been using airtel number [protected] for past 7 years and these days very strange things happen. The teritory Manager Mr. Eshwardayal Reddy([protected]) had recomanded me to migrate from pre-paid to post-paid though i insisted upon the network coverare at my workplace(Ordnance Factory Yeddumailaram). He said he could do anything to get network and also promised to give Post-Paid connections to the faculty and staff at IIT Hyderabad, he gave and they were disconnected after a weeks time and the dues were taken also the activation fee of 500 rupees. I had to return that amount to the people whom he gave the connection as he is reluctant to attend to my calls or their calls. The faculty and staff were very rude on me as they got the connections through me and they gave that particular number to make professors and delegates.
And after that incident I repeatedly was complaining about the network from March 11 they(Airtel) skip that date and take into consideration the latest date April 8'th and no sort of communication is done to me regarding the complaint and when ever I call they the issue is in open status and would be resolved in 90 days but they want me to pay the rental and bills. Now they say that if I dont pay the bill they will barr incoming and outgoing calls.
I have than approached the nearest Airtel ARC (Sangareddy) Mr Mahesh([protected]) came into contact and promissed flexible CUG connections to IIT Hyderabad but now he also is so courteos that he never attends my call.

I request all the Airtel users to get away from Airtel and use the Govt ServicE BSNL as they dont promise anything and dont keep us waiting.

If there is a procedure to take necessary action on AIrtel please let me know sir.

I am navitha from banaglore. I am so happy to read this complain sir. I just visited this site to complain on airtel customer care. I had called them in the morning to ask about data card connectivity here they kept me waiting for 5 mins and gave me the num then i rang data card customer care there he kept me waiting for 7 mins response was really bad they were rude. They get on my nerves.

They are charging 50 ps for 3 mins for calling cutomer care service. They charge for each n every thing and the service sucks to the core..

I feel like trashing them very badly... Obnoxious connection and ppl on earth..

Yes ppl plzz plzzz do not get any airtel connetion they suck... internet, sim card, data card they suck at everything..

I have been charged for using Airtel Live without me using it.
Iam going to cut their connection.
TRAI regulation clearly says that service provider cannot activate any value added service without customer's consent.
The only solution is to take these erring service providers to court.

deduction due to activation of some wap service without my consent

Sub.:My Phone's Out going problem(phone no.:[protected])
Respected Sir,
Main Anita Prasad "Durgapur" ki rahane wali hoon, jo ki "Bharti Airtel"ki pchele 2 sal(2 years) se customer hoon, mera phon no hai [protected],mere phone ko 200/- ka recharge kerenese 110/- ka talk time mela tha, recharg ka Date tha.14.11.07, SIM kard ka valid date hai 13.12.07 hai ek mail kernese koi answer nahi aya .
Please help about that "Bharti Airtel Department "please you can sent my e- mail address.
Your Faithfully
ANITA PRASAD
DATE.:30-11-07
PLACE.:DURGAPUR
My email address are-: [protected]@rediffmail.com
[protected]@gmail.com

Dear sir
we have two nos. Airtel line-No. is 45087630/31 we have made 3-4 complaint( complaint no.2509922/2547574/2568278) to customer care that CLI (caller line identification is not working on it since it has been not sorted out.so you are requested to activate cli facility as urly as possible

regards
Roshan
Asian oilfield services ltd.
Karolbag
[protected]