Airtel Complaints & Reviews

sir/madam
with due respect i here by raise a complaint against airtel for not issuing me my post paid bill on time so that i can make the due payments.
i have been using my airtel connection from past 2 years but till date i have received only 5 bills that to after persistent quarries.
the airtel service providers are not all responding to my repeated pleas.
so kindly look in to this matter so that the issue can be resolved and i can lead a peaceful life.
thanking you in anticipation.

Hi,
I am experiencing a bad service from Airtel and Airtel Customer relationship center. I had purchased a campus sim of Airtel in February'09.
It given good service for 1-2 weeks. After that it stopped the outgoing calls. When I contact to Customer Care he replies your address verification is negative,
so you have to submit documents again. I had submitted the documents again at Airtel Customer relationship center in Hadapsar, Pune on 16th March 2009.
After that, till date it not to be activated and when I dial that number it shows number not in use.

Again I visited Airtel Customer relationship center in Hadapsar, Pune on 31st March 2009, they told me we had sent your documents to main office.
And now the number is deleted from system database. You have to purchase new sim card with new number and new plan. I had purchased
that sim with cost of Rs. 500. What's going on about Airtel service? Please reply me ASAP and suggest me what I have to do further?

I want that number with same old campus plan.

Complete Details :

My Name : Tushar Jadhav.

Complaining Sim Number : [protected].

Contact Number : [protected].

Yesterday i have recived massage from 55678 wellcome to fusion lounge club on airtel wap. Please stop this service i dont want to use this service my no is [protected] please deactivate this service

Dear Sir,
I have recharged SMS Tariff Plan of Rs. 76 which provide me 500 local SMS for one month on 26/03/09.
I went out of town on 27/03/09 night and came back on 29/03/09. I send few SMS on local circle before roming. And also send some SMS during roming which are chargeble; I know that.
But When I came back on 29/03/09 and send SMS on local circle it was also chargeble and deduct 1 Rs. per SMS. I called the customer care and they said your problem will be resoloved within 48 hours on 30/03/09.
Now when I call customer care today's morning they said you have the vaildity of SMS but you sent more then 500 SMS, so now you have to pay for each SMS. But sir, I just sent 125-150 (Local & On Roming both) SMS after recharge of SMS voucher.They refused my statement.
So please tell me what can I do for it.
Please take the necessary action.
Do the Neeedful.
Name: Nitin R Sen
Place: Nagpur
Mobile No.: [protected]

Airtel charged me some fixed monthly rental of 299/-*(+taxes)for 3 months though I requested to put the number on hold as I was leaving for onsite. When I

requested them to subtract the same along with the other late fees, the representative at Shopprix(Sector-61, Noida) branch abused me and told me that he 'ld

be retrieving all the money at all cost. I consulted with him again to settle down dues and return the SIM. He threatened me in return and told me that

AIRTEL can do anything. The representative was reluctant to hear me and told me that I should contact the guy who has given me connection(corporate). Affer

getting frustrated with this abysmal service, I switched to other service and decided to never ever use AIRTEL service in my life. After this bad experience,

they called up many of my friends and seniors telling that they are ICICI representatives and want my address. Thay even harassed some my my friends on

phone. I am totally disappointed with all this happenings and hereby request appropiate legal/govt. bodies to step in and help a customer. I'll be more than

happy to repay my dues to AIRTEL if they behave me properly and deduct the absurd charges they are claiming. I need a full and final settlement and urge

AIRTEL customers to take a note at the unsatisfactory services.

Name- TUSARAKANTA SAHOO
Mobile- [protected]

I HAVE LOST MY PRE-PAID SIM CARD NO. - [protected]

PLZ BLOCK IT AS SOON AS POSSIBLE, SO THAT ANY MISUSE COULD BE AVOID

DETAILS:

KUMAR ARUNESH
DOB - 01/03/1977
ADDRESS - H.NO. -63
MASJID MOTH
SOUTH EX - 2
NEW DELHI - 110049

PLZ BLOCK THE SIM URGENTLY

THANKS

My prepaid number is [protected], which I own for last 6+ years. Last year i have to shift to some other city for 1-2 years. i activated my number with life time plan of airtel. I was told at their New delhi Friends colony community centre exclusive outlet, that now when ever you comeback you can deactivate it and it will be working with the normal existin plan you opt.

In October 2008 I tried recharge it for 200 rupees and nothing happened in it and no result came for those 200 rupees spent in the prepaid coupon. neither I got any balance nor my phone was having network.

Yesterday I tried again to use that sim but no network is found.

The customer care says that your sim has been deactivated due to non use and non recharging. which is very amazing, i dont want to change my old number, whenever i will be back to delhi i will use the same number.

Cutomer care says that it may be allotted to someone else, which is not till now.

Why this company plays with their customer lke this, nobody knows.

Request you to kindly look into my matter and help me with the genuine result and justice.

Thanks
[protected]

sir/mam
i want to deactivate my no. from jumani wap service

DEAR SIR/MADAM,

ME PRATIK JAIN OF KODERMA (JHARKHAND) IS A USER OF AIRTEL PREPAID MOBILE, ON 31/03/09 MY PHONE GET LOCKED & IT ASKING A PUK CODE. WHEN I DIALLED TO CSC 121
THEY TOLD ME TO VERIFY THE MOBILE NUMBER AND THE USER NAME. I TOLD THE NAME & THE ADDRESS BUT THEY ARE TELLING THAT THE NAME YOU ARE PROVDING IS WRONG ME USING THIS CONNECTION FROM LAST 3 YEARS & I CALLED SEVERAL TIMES TO ACTIVATE/DEACTIVATE SEVERAL VAS SERVICES THAT TIME THEY DID'NT CLAIMED ME FOR THIS..NOW WAT TO DO IN THIS CASE. PLEASE HELP.
MOBILE NO : [protected]

the complaint is that i cannot make any calls nor can i receive...it says error in network connection.
i try a number for thousand times then only it connects but gets dissconected in 8 secs on its own...
cant even receive calls...
now this is a major problem as i cant even call 121 to lodge a complain...
my number is [protected]...pune...viman nagar..
please solve the problem

dear sir please give me the details of the following airtel number iam getting unwanted nuisance call from this number [protected]

HI,

ONE OF MY COLLEGUE PRAVEEN KAKOLANGARA USED MY PASSPORT ID TO TAKE A POSTPAID CONNECTION (Mobile:[protected]), ONLY EMAIL ADDRESS OF CONCERNED PERSON HIS MENTIONED IN CONNECTION DETAILS([protected]@yahoo.co.in).

HE MIS USED IT AND HE DISCONNECTED THE NUMBER [protected] WITH PENDING BILL OF RS.2172 . AND NOW AIRTEL CUSTOMER CARE IS DISTURBING ME FOR THE PENDING BILL. I REQUESTED THEM FOR THE CALL DETAILS, BUT THEY ARE RUDE AND WANT ME TO PAY THE BILL FIRST. THEY ARE NOT PROVIDING THE CALL DETAILS FOR REGISTERING COMPLAINT OR TO CLAIM FROM HIS FAMILY.

SINCE AIRTEL CUSTOMER CARE ARE FORCING AND DISTURBING I HAVE ACCEPTED TO PAY THE AMOUNT, BUT I NEED THE PROOF FOR THE CALL DETAILS. FOLLOWING IS THE MAIL SENT FROM AIRTEL.

From: prechurn.[protected]@airtel.in <prechurn.[protected]@airtel.in>
Date: Mar 29, 2009 2:05 PM
Subject: Confirmation Msg
To: [protected]@gmail.com, [protected]@yahoo.co.in


Mobile no [protected]
A/c No[protected]
Total o/s 2172
Promise to pay 1550
Amount to be Discounted 622

Email Id [protected]@gmail.com, [protected]@yahoo.co.in

Dear Customer
You Have used the Airtel Connection ( [protected] )Which is Disconected now & Having the Total o/s of 2172 but As per Already Discuss With You, You are Ready to pay the the Amt of Rs 1550 As a final Setlement of the A/c of your Airtel no . So Kindly pay your Airtel Bill of
Rs 1550 As a Final pymt For the A/c of Your Num & we provide you the Noc ( Settle ment Letter ) After Reciving the Amount of 1550 .on your Same Email Id . So Kindly Pay your Airtel Bill Today .

Thanks & Regards

I DONT KNOW HOW TO FORWARD WITH THIS CASE.

PLEASE HELP.

Regards,
Vijayan

Hello All,

I WILL NEVER EVER GO FOR AIRTEL as it's support SUCKS... (Airtel Karnataka)
No prompt response,
they will intentionally disconnect the call while on 121,
no call back,
no proper updates or responses,
false promises,
play with customers,
charge without justification,
1st level support agents are most of the times advised not to escalate to floor mgrs if customer asks for,
late pament charges levied on customers no matter the bills are generated and delivered or not,
if their billing server goes down on or before the customer's due date-customer will have to bear the late payment charges, , ,
horrible support,
deplomatic answers and no workarounds as well,

Dear Sir,

My Mobile No is [protected].

Yeasterday I have received call from [protected] by Airtel Customer Care informing that I have not recharge of Rs.200/- the minimum amount which should be recharge in every six month because of life time connection.

But i have rechaged of Rs.200/- whose details are confiremed by Airtel SMS service while recharge. I have that SMS in my mobile. Details given below:-

Recharge Successful on 09.01.2009 at 2:05 PM
Talktime - Rs.100.00
MRP - Rs.200.00
Transcation ID[protected]

When I received call from [protected] computer says please recharge min of Rs.200/- otherwise your phone's services will be discontinued.

After that I have informed to customercare at [protected]to Mr.Anil and Mr.Dharmesh about my Last recharge and about the call received. But they said you have rechaged with Rs.100/- only (But Recharge was of Rs.200/- as informed above ) and informed a new thing that inspite of recharge of Rs.200/- you have to consume Rs.200/- within 6 months if not then services will be discontinued which is not informed by company while I take the connection.

Now sir, Please tell me what I can do to continue services.

Please help me.

Regards
Pankaj Kumar Singh
Mob No. [protected]

i m getting calls from unknow number the number is [protected]. can u plz give me details of this number.

I got airtel postpaid connection on Feb 2009. Till now I have not received any bills either by softcopy or hard copy or not available in airtel.in site but they expect me to pay the bills to avoid barring of outgoing calls.

I lodged a complaint with airtel 121 and they told there is problem in their side with the billing. I have got many complaint number reference SMS's from them that they are working on the issue.br...

DEACTIVATE ALL WAP SERVICES MOB.NO.[protected]

Hi,

My airtel landline number is[protected] is dead. Could you repair it asap.

Thanks,
Rashmi

Hi,
The Ebill facility for airtel is really worst. We are not able to retrieve the bill from the site. Also Airtel does not send the monthly e-bill to mail ids. In this era bills are required on the email, so request to take action on this. This has been informed to the Airtel consumer care many times yet no step has been taken.
Let me know regarding this how to proceed further.

Thanks in advance.

Srinivasan D

DEAR SIR

I HAD COMPLIANT ABOUT TO DISCONNECT THE SERVICE OF AIRTEL NO[protected] ON 14TH MARCH IN WRITTING TO 121 AS WELL AS CONSUMER COMPLAINS FORUM, BUT TILL TODAY THERE IS NO ACTION TAKEDN PLACED BY AIR TEL OR CONSUMER FORUM.

I HAD MENTIONED THAT FROM13 MARCH ONQARDS I AM NOT GOING TO PAY ANY BILL FOR THE SAME AS I HAD PAID 2410 RUPEES AS PER AIRTEL COSTOMERCARE SERVICE PERSON ADVIED TO DISCONNECT THE SERVICE.

TODAY I CALLED 4 TIMES TO 121 ATLAST I CONNECTED WITH MS POOJA AND I ASKED ABOUT THE SAME SHE SAID THAT THERE IS NO REQUEST SHE CAN FIND FOR THIS NUMBER, I REALLY
CANT UNDERSTAND THAT HOW AIRTEL WORK?????? THOUGH I HAD GIVEN REFRENCE NO[protected]


PLEASE DO TAKE SOME ACTION AGAINST AIRTEL AND TRY TO GIVE US JUSTICE. AS THESE COMPANY PEOPLE SEND SOME PEOPLE TO COLLECT THE MONEY FOR THE SAME FORCEFULLY BY KEEPING THIS SERVICE CONTINUE AND CHARGING LIKE ANYTHING WE REALLY DONT WANT SUCH HEADECHE. PLEASE ADVICE ABOUT THE SAME

PLEASE DO LET ME KNOW HOW WE COME TO KNOW ABOUT THE STATUS????

JANKI SHAH
[protected]