Airtel Complaints & Reviews

dear sir
as i am very old customer of airtel mobile i am very much angry with your hello tune service by dialing 678 no it was very much time cumsumeing to make customer fule to deduct the amount without giving any output. if you reallly care about your customer services you give toyour customer write way to download it.
regards
ramesh

i want hello tune Song name is 'Aise teri yaad aati hai' please tell me whats the code of this song.

yes the above complaints r correct ....customer care fully waste thing i have recharged my prepaid mobile with my ICICI bank a/c ....but didnt get my balance ....before this i have have recharged so many times but this time when i called to cutomer care n said i can give u transaction no.. and other details but i dint get my balance they said u will get shortly....after 6 hours i called again at 121 but one lady said ...there is a prob with our system i cant access ur a/c details u can call tommorow ....when i called next day the line was dropped i tried so many times ..........wht the reason behind this i don't know.... but i think we can call to customer care only one time in a month ......till now i didnt get that balance ....

sir/madam,
i am a old prepaid customer o[censored]r company & my connection lasts from atleast 4 years. but sometimes problem occurs with ur company that there is no proper hearing of prepaid customer please take it in ur consideration & do the necessary

I want airtel caller tune code of song maut and sadi bhi jawani rubbba lang jawe soukhi of Babbu Maan.

hi
i m airtel post paid customer. pls send sum nice hellotunes code on my id.
i m very much disappointed by ur tones service.pls do the need ful

3b4a4

e576d

study

i want code for caller tune of "ho gayi hai mohhabat tumse" song from artist aslam

Hi,I am a emp. of Bharti..want i want is the list of hindi hello tunes along with their codes....hoping for a response at the earliest

Please sent the nan pollathavan hello tune song code from pollathavan movie(Actor Rajinikanth)

i want hello tune Song name is 'tu mile dil khile please tell me whats the code of this song.

i want hello tune Song name is 'tu mile dil khile please tell me whats the code of this song.


yogesh arora
[protected]

i want hello tune in my airtel mobile." in bhulbhullaya movie "aami to tumar" how to download this song to my mobile

i want hello tune Song name is (sollamal thottu selum thendral) from film name is " Dhena " tamil film please tell me whats the code of this song. if you confirm this song directly activate my mobil ( [protected] )

Regards,

Suthahar.p
[protected]

i want hello tune code song name " meri kismat " from movie premrog. plz send me soon

Dear Sir/Mam,

I am a user of Your Service since 4Yrs. and never face the such critical problems, this is the first bad experince from ur service provider that I have received a SMS regarding Mirror Nuber of my Existing No. :~ [protected], & i have booked for Mirror No:~ [protected], after that i have received a call from ur side and a Sr. sales Officer (Name:~ Vaibhav Singh rathore, Mobile No. [protected]), collects all the required Documents alogwith Cheque, comes from ur Office (Address:~ D-182, Okhla Industrial Area, Phase-I, New Delhi-20) dated On 27.03.08, & comments that no. will be activated with in 72 working Hours, till now the no. will not be activated...... So, can u understand the problem ,

I have also complaint on Customer care through 121

Complaint No:~ 15798299, Till now No Response..........

I want "jalsa" first song code.starting words of that song is "sarigama padanisa"

AIRTEL OFFICAL SITE HAS NO INFORMATION OF SHORT CODES OF HELLO TUNES.PLESE TELL TO WHOM ONE CONTACT FOR THIS.

how we get airtel hello tunes songs list

hai,

i am a user of your service. I want caller tune song 'unn siripinil' from Pachakili muthucharam film. How can i get this song to my mobile. which number can i call. Please send me the details to my mail id

hai,

i am a user of your service. I want caller tune song ' unn siripinil' from Pachakili muthucharam film. How can i get this song to my mobile? Which number can i call? How much will you charged? Pls send me the details shortly to my emai id

your airtel hello tune service has improved now...but da english song which im searching is not available in airtel for hello tunes...its "when you say nothing at all" frm ronan keating...ive searched bt could nt find it..plzz doo send me the code if ths song is in ur list...hope u will nt ignore it...thnx...

Hi,

I am airtel mobile user.I am very very unsatisfied abt the procedure to set hello tune.There songs code search is not working properly.It gives no filtering facility.display all songs.

i was browsing on airtel website and also got the direct calling code for hello tune("ore nyabagam") as[protected].when i dialed it on my mobile, i lost 3rs, otherthan that nothing has happened.please look at these things and do update...airtel hello tune service is very worse...

hello,
can i please get the code of hindi song "tujhse naraz nahi zindagi heran ho"(female voice) from old movie masoom.
please do me this favour.i hope i'll get a speed response.
thank u

hi sir
i am your customer from bihar.my mobile no is [protected].i am using ur no by 7months.i want to know the hello tunes code for song kiya kiya re sanam-welcome and na kajre ki dhar-mohra.
thankink u

Hai booss me mobail To sim card missing new Activate this no [protected] pls help me brother naem sim card . me go air tell office kottakkal keralla .malappuram thirur kozhichena pls help? contact no new sim availbil [protected] munawir

pls CONTATS NO [protected] ME COMING DUBAI TWO Week after ok

Airtel — Mirror No.postpaid Connection

Dear Sir,

I am user of Airtel Postpaid connection no.[protected] and got a offer through SMS from airtel for a new Mirror no [protected].

I already diposit the 01 year advance rental of Rs.799 on 29 Feb as requested by Airtel outlet at Dwarka.

I received a sim card but till date my card is not avtivated.

I personally visit so many times at your Dwarka Outlet and call several times to your 121 customer care no, but there is no feedback and there is no solution of my problem

I spend my lots of time and money to visit your outlet but no outcome.

now i want to take an action and want to lodge a complaint at consumer Fourm about this.

Manish Issar
[protected]

C-69, DDA, Pocket - II
Sector - 7, New Delhi - 110045

i want hello tune from jalsa song is my heart beat

5415

Hi I'm sasi, I need callertune code for all beema song...I need only in Airtel...plz reply as soon as possible...

sir pls send me some hello tune on [protected]

i am a airtel customer i want to coller tone movie prematoraa, song preminchadatame papam pls tell me whats the code of this song

askpaa
ada;sl;alsa
assa'da'ldls;

pls said code for '''''''' tu mile dil khile '''''...pls sssssssssssssssssssss call [protected]

i am new user o[censored]r service so till now i am not aware o[censored]r service but i hope it will provide me good service .

i want code for caller tune of "ho gayi hai mohhabat tumse" song from artist aslam.plz send it on my id asap.

i want you to send me hello tunes for mera pehela pehla pyar fro MP3 and Pehli nazar from Race.Plz do the needful. thnx

Kindly let me know the code of 2 songs 1) Jab Koi Baat Bigad Gaye Jab koi Mushkil agaye Tum Mera sath na chod Mere Humsafar and 2)Tere Bin Dil Kahi lagta nahin from Bhagam Bhag

hello,
can i please get the code of hindi song "tujhse naraz nahi zindagi heran ho"(female voice) from old movie masoom.
please do me this favour.And some english hellotunes code...
plzzzzzzzzzzzzz
i hope i'll get a speed response.
thank u

i want hello tune from rajinikanth's baba tone (or) sri ragavandirar tune. (or) jayam film's hello tune. but searching result is not properly. so consider my request and send these films hello tune codes

i want hello tune Song name is 'DIL DE DIYA HAI FROM MASTI FILM' please tell me whats the code of this song.

Hi, i want is the list of hindi hello tunes along with their codes...hoping for a response at the earliest

i m very disappointed with your hello tune service as we pay charges for the hello tune but still not satisfied bcoz we dont get the proper code from anywhere or it is not available anywhere...i need the code for "wo pehli baar" song from the movie "pyar me kabhi kabhi" m not getting the code plz help me out...

i want the code of song bade acche lagte hain, ye nadia ye sagar ye dharti or tum. please tell me how can i got this song as hello tune in my airtel mobile no.

Dear Sir,
i want hello tune Song name is 'Aise teri yaad aati hai' please sms me whats the code of this song

thanks®ards

kishu

Dear Sir,

i want hello tune Song name is 'Aise teri yaad aati hai' please sms me whats the code of this song. pls very urjant me.([protected])this my cell nomber

thanks&regards

kishor
[protected]

my all family, me, and in my office also every one is your customer, but it feels that now u r not care for your custmer, because this happen with me that many my balance has finished and i don't know that why is cut, because it goes bethout making any call any msg and hello tune and other services, it happen with me and two other persons whom i know, and two times when i make a call for bsnl just say hello and i cut it becaue the person i was calling he was infront of me, u don't belive how many rs. it cut this call (3.65) three rs. sixty five paise. so tel me what is the reason of this .

iam airtel prepaid customer iwant naan pollathavan hellotunes pls reply

i am
akram

i agree... the customercare dipt is very bad... i searched for their email id and couldn't find anywhere. i had complain regarding charging me with late fee even though i paid on time.. and this is hapening second time.. if it is not fraud then what is it.. if any customer pays without looking at their bill then they will surely be duped

sir,
i need the codes of latest bollywood and tollywood codes
plz send me as early as possible
i repeat plz take a quick action

i want hello tune code song name ' oru naalukul ' from movie yaradi nee mohini
mobile no:[protected]

i want hello tune code song name' oru naalukul ' from movie yaradi nee mohini
my mobile no:[protected]

i want caller tone aankhe tere etne hanse main kho gaya hu on my mobile plz tell me code for this song

i want caller tone moula mere ankhe tere etni hansi on my cell plz tel l me code for this song
meesha
[protected]

AirTel — Require code for hello tune

I would like to have the code number for the song "Salaam e ishq" from the movie from SALAAM E ISHQ.

i want the dasavataram(telugu movie) hello tune "Mukunda Mukunda Krishna" song as hello tune.
([protected]) give a call if any body have this tune as hello tune, i will copy that.
thank you.

hello sir,
i just wanted to deactivate my caller tune from my cell.the no is.#[protected].#b'coz its too costly...plz help me doing so.give me the details to deactive the ttune...a humble request!!!

pls send me heloo tune coads

NO ONE SITE HAS NO CODE FOR THIS SONG FROM BAGHBAN "MAIN YAHAN TU WAHAN"

I want to chge my hello tunes song but I am not able to find the list of hello tune and who specific song. How we get airtel hello tunes songs list??????????? So pls resolve.
Or you can forword me the details on my alternate mail ID [protected]@yahoo.co.in.

I want the hello tune code of film "AAMIR" staring Rajeev Khandelwal...Song name is Ha Raham (Mehfuz). Its very latest but plz provide me same as soon as possible.

hello, i need song of (matlabi hai log yahan par ) pls find & reply me

AIRTEL is not one of the best networks in INDIA, but it is the only best network in INDIA.The sad thing is it is only WORST network in HELLO TUNES, Why u r not updating HELLOTUNES, all the AIRTEL customers are facing problems with u r HELLOTUNES

Hi...Im an Airtel customer from past 4 years... n I really like d facilities n the new schemes dat u keep introducing...However I wud really like i[censored] cud update your hello tunes album quite frequently...Tere are many tunes I want as a hello tune...but I never find one... for ex: Rise Up by yves Larock... which was topping d charts... n also the songs frm d latest movie jaane tu ya jaane na...I wud really appreciate i[censored] cud add these in ur hello tunes album... so dat we all Airtel consumers can really enjoy d experience even better...

i have airtel card and company daily call me for the caller tune.
i have a caller tune then why you are call me for caller tune. pls check it. and try to tell your custmor care service to dont call me for set caller tune in my card. Thanks
i am really satisfied for airtel company. i have two sim card of airtel.

pls tell me the code of caller tune for (Jannat) Lambi Judai song

hello sir,
i want to find the song name ( unnai nan ariven ennaiyinri yar arivaar) tamil flim name is guna... i have been trying all ways but i cannt find and i want this song pls help me and arrange me


regards
vishnu

DO u AIRTEL people has just made a complaint site...or do u really work on d complaints????? I really can't see any CHANGE.!!!OR ANY improvements...

I want the hello tune CODE for the latest movie JANE TU YA JANE NAA...THE SONG IS "PAR PAPPU CAN'T DANCE SAALA"..PLS REPLY SOON

I am a pre-paid subscriber of Airtel. I want to deactivate my hello tune. Can any one help me?

want hello tune Song name is 'nothing gonna change my love for u, singer GLENN MEDIROS whats the code of this song.

i want hello tune Song name is 'nothing goona change my love for you, artist- GLEEN MEDIROS please tell me whats the code of this song MY MOBILE NO: [protected]

want hello tune code of song lambi judai of movie jannat can any one help me. i m airtel subscriber

hiiiieeee, pls can send me code of awarapan banjarapan from the movie jism...

i got the hello tune calling code number for fana song frm the movie yuva as[protected] bt itz nt workin help me ot

Sir i am searching hello tune code of song "tum se hi" from movie jab we met but i am not get it . the site of airtel is very difficult to access, if you select hindi song option then also others song are highlited. so please try to sent me a code as early as possible

I m an airtel subscriber i want to change my hellotune, i need the codes for the (hello tunes) songs "nothing's gonna change my love for u" sung by Glenn and also for the song "i just wanna spend my life with u" im not able to find the codes for dis tunes, plz do help me u can send the information to the below mentioned email id([protected]@yahoo.co.in) help me as soon as possible. thank u

i am not sayisfied with nur hellotunes, i want the code of omnamaste bolo from ready cinema

my mob no [protected] i want to cancel dialer tune as early as possible.

im an airtel pre paid customer can anyone help me in gettin thehello tune code for the song khabi khabi aditi from the movie jaane tu ya jaane na

I have subscribed for hello tune of song Main Jahan rahoo of Namaste London but, the song sounds very cheap quality.
Can i get the same song with original music.
Regards,
Manju.

Show the hello tones code List

pls cal me... iam ur frnd... my number is [protected]

Hi,

I am a regular customer for prepaid please send me some old songs & new songs hello tunes

I am airtel subscriber. I want to activate my hellotune, i need the codes for the (hello tunes) latest telugu movie songs like dasavataram, pandurangadu, parugu, ready, jalsa etc., . please send the codes for the mentioned movies to the below mentioned email id: tarak.[protected]@gmail.com & [protected]@yahoomail.com. plz help me as soon as possible. Thank u.

I m an airtel subscriber i want to change my hellotune, i need the codes for the (hello tunes) movie "JANE TU YA JANE NAA", plz do help me u can send the information to the below mentioned email id([protected]@yahoo.co.in) help me as soon as possible. thank u

i want hellotunes tamil song Flim;Devathaiyai Kandaen. song; Azhakae Bhrahmanidam .whats the code of this song.
plz plz plz sent
.

please send me the song code for main yahan tu wahan as my caller tune

please inform me if you update the song main yahan tu wahan as caller tune a s soon as possible

company

Dear SOD,

airtel is a very big name and a respected brand..but today i had the most unplesant experience ever with the customer care service...i made around 5 or 6 futile calls.

The executives there did not even bother to understand what my problem was.put me on a long and fruitless hold each time.i tried and tried to explain him what problem i was facing but the executive did not listen to me and finally hung up the phone...

i was left helpless...now if the C C E behaves the way he did..where shall i go to rectify my problem...Such unprofessional behaviour surely did no good to me...

Another problem is i keep on getting sales call from [protected] even months after i registered on DO NOT DISTURB list.

as i am very old customer of airtel mobile i am very much angry with your hello tune service by dialing 678 no it was very much time consuming to make customer fool to deduct the amount without giving any output.I lost about Rs.100 to get the caller song only if you really care about your customer services you give to your customer write way to download it.
regards

airtel user — HELLO TUNE SEARCH

pls send me da code of song ” Dil De Diya ” from the film MASTI
I didnt find this in da airtel.in
so pls send me the code as soon as possible.

I want to chge my hello tunes song but I am not able to find the list of hello tune and who specific song. How we get airtel hello tunes songs list??????????? So pls resolve.
Or you can forword me the details on my alternate mail ID [protected]@gmail.com

i want hello tune Song name is ''SAAMYKITTA SOLLI VACHU'' from movie ''AAVARAMPOO''please tell me whats the code of this song.

Dear Sir

I am post paid user and my no is [protected].Already i contact with customer care of Guwahati but no response is given till today. I want to know my 399/- rental details bcoz i dnt have knowledge regarding this. So Kindly to solve my problem.

Regards
Suman paul
Guwahati

I am Airtel prepaid customer for 5 years.
I have regd with air tel in NDNC under the code No.S[protected]
dated[protected]. Since 15 days I am again receiving promotional calls from banks etc.

Secondly, There is too much signal problem inside the streets of Chandni Chowk. Any one there to take action.

Dear air tel executive, i am sunit agarwal my residence is KH-17 kavi nagar Ghaziabad. my land line no. is[protected] and mobile no is [protected] but my mobile no never work due to tower signal problem
every ware is Airtel then why is not in my house please see seriously i am fed up with your service again i hope your management will see the problem
god bless me sunit agarwal

dear sir,
what's wrong with my sim card bearing the number [protected]. i had given it to my friend for sometimes to use it.

My prepaid connection My pre-paid connection is receiving calls from Telemarketeers.Just received
an unwanted call from [protected].I WANT THIS TO STOP IMMEDIATELY. I am already registered
for DND. Even then I am being disturbed. Also please dont sit on my complaint--- take action.
Rahul

My pre-paid connection is receiving calls from Telemarketeers.Just received an unwanted call from [protected].I WANT THIS TO STOP IMMEDIATELY. I am already registered for DND. Even then I am being disturbed. Also please dont sit on my complaint--- take action.
Rahul .--Mob. No [protected]

my mob no [protected].i have never enrolled for mitti ke rang but rs 30 was charged for the enrollmnt and rs 18 for the renewal.i never knew abt this n charges are being deducted.please credit back the charges and stop deducting the charges.

Dear Sir

I am facing a problem with an Airtel Connection. From 15th Jan 2010 so many caller tell me Mizanur Please check your Mobile.
I am used this no from 2006 Around 2 000 people contact me with this ([protected]) Number.

So Many times I have complain your 198 help line .On that time the Customer care Executive tell me it is a temp network problem it will be solved after Sometime.

From 10th Feb 2010 I have suffering very critical Situation with this Network Problem.
Last time complained on (198) Feb 20th Feb 8:20 P.M for Dropping or one way call Issue.
On that time Care Executive Says after 72 hrs it will be resolved.
Last night after 11 pm I called 198 for the Issue. And Request them Friend As like you I am a System Executive of a Private company Please solved the Issue. Due to Your Connection Problem I can t contact on my colleges.
Your Executive says it will be take around 3rd March 2010.
Then I told your Care Executive on 20th Feb Your staff said it would take 72 hrs.
I have used a call recorder so don t tell me lie.


If Possible please solve the Problem otherwise Disconnect my Phone Line.

I hope you will be loss a small time from your daily Program for translate my complain Solution Process.


With thanks Regards
Mizanur Rahaman

Mob-[protected] [protected]

Dear Sir

I am facing a problem with an Airtel Connection. From 15th Jan 2010 so many caller tell me Mizanur Please check your Mobile.
I am used this no from 2006 Around 2 000 people contact me with this ([protected]) Number.

So Many times I have complain your 198 help line .On that time the Customer care Executive tell me it is a temp network problem it will be solved after Sometime.

From 10th Feb 2010 I have suffering very critical Situation with this Network Problem.
Last time complained on (198) Feb 20th Feb 8:20 P.M for Dropping or one way call Issue.
On that time Care Executive Says after 72 hrs it will be resolved.
Last night after 11 pm I called 198 for the Issue. And Request them Friend As like you I am a System Executive of a Private company Please solved the Issue. Due to Your Connection Problem I can t contact on my colleges.
Your Executive says it will be take around 3rd March 2010.
Then I told your Care Executive on 20th Feb Your staff said it would take 72 hrs.
I have used a call recorder so don t tell me lie.


If Possible please solve the Problem otherwise Disconnect my Phone Line.

I hope you will be loss a small time from your daily Program for translate my complain Solution Process.


With thanks Regards
Mizanur Rahaman

Mob-[protected] [protected]

I had registered my mobile number [protected] under NDNC rules on 13.12.2009. But still I am receiving promotional calls and messages. 2-3 times I had given complaint regarding this to your customer care. But your customers care executives are not rectified till now and their speaking attitude also not proper. Please look into matter otherwise I will take this matter to The Chair Person, Telephone Regulatory Authority of India.

The complainants seems to have received no reply nor any remedies. I have applied for a new connection, but now I think Aircel is nor customer friendly.

To Airtel,

Please try to improve your signal range in Pokran rd:2 Off eastern express highway, behind TCS Thane West. Even the same problem in Kothrud, Pune (My hometown)
I am Airtel prepaid customer from last 5 years.
Vodafone, Reliance are still improving their services and signal ranges everywhere. We tried to call the cusetomer services but, they also dont know about your future plans.
We all employees of TCS and Voltas are planning to purchase the Vodafone within a month, Waiting for your favourable response.
Regards,

Dear Sir

I am pre-paid user and my no is [protected].Already i contact with customer care of Guwahati but no response is given till 3days. I want this to please stop/cancell of 'HELLO TUNE' Services & 'VOICE SEARCH' Services Immediately, So Kindly to solve my problem.

Regards
Subrata Sarkar
Pandu, Guwahati.

Dt. 16/11/2010

jj

i booked my gas connection no 13960 of indane gas agency...till now there is no gas in my home...i tired[protected] but it is tsill busy for 3-4 days...pls tell me any other contact no...or wht can i do...pls tell me...

AirTel — GPRS WAIVER

I REQUESTED FOR GPRS WAVOR. I WAS GRANTED WAVOR FOR THREE MONTHS. BUT IT WAS TAKEN AWAY IN TWO MONTHS ONLY, SAYING THAT MY BILLING CYCLE IS FROM 5 TO 4; AND I THEY ACTIVATED THE SAME ON 3 (i.e. A day before 4), which consumed the whole 1 month in 1 day.
Isnt THat UNfair? My number is [protected].

Airtel GPRS Mobile Conativity just Rs 199 only is giving this offer. But this offier is change above 30KB, so please change your activity to do 50KB unnessary changes are collecting with the customer take connection for GPRS or Internet Connection, This is to information for Documents, Customer given Dublicate Documents but sales persons are doing frod like rental agreement without infoming customer he is creating rental agreement & submiting Airtel Office many more Companies are like this creation are doing & They are changring more for addtional changes are taking., This is for your information kindly take action.

Your's Faithfully,

Naveen Kumar

may no is [protected] is not working

I got new life time connection on 11.10.08. My sim card is rejected, I contacted in customer care but they did not give me proper reply. Your dealer is charging Rs. 190/- for new card. He tried to swap my card but server was not accepting swap. My Mobile No. is [protected] and sim no. is[protected]. My residential address is 12/554, Batra Colony, Sonepat-131001. Please start my sim at the earliest so that I could use my number. Tks.

O/G from my mobile has been cutout since last day and till now I can't find reason for it. Pls. help me so i can use airtell service easily. my mo no:[protected]
And do urgently Pls...

Today i see my balance 7rs. after 5.00pm i see -22rs. .then i call custmor care they aksed u have activated metti ke rang scheme i dnt knw abt this .i never call to them to activate this scheme .they deducted my balance 30rs. without any reasons why???

UNSUBSCRIBE & STOP deducting money from Mob. No. [protected]

For past many days, i have been receiving messages from airtel and they are deducting some mony from my prepaid account for subscription charges, which have not been required and subscribed by me ever.

It is strongly requested to disconnect all such un-necessary services from this account and stop deducting any money otherwise strong actions will be taken against this as the mobile number is of a company and it is unfair to adopt any such means to deduct money from any number like this.

Kindly unsubscribe my phone number from any such package or service

AirTel — Regarding SMS pack

I got my Airtel number [protected] recharged with SMS pack of Rs. 103 on 21st March 2010. Company promises to give 300 free SMSes everyday (validity 30 days) on recharging the number with the above mentioned recharge coupon. But SMSes were not being sent, so I contacted the customer care. The person said that messages were not being sent because the account balance was zero, so I got my phone recharged with Rs. 15. After that, SMSes were being sent but the company was charging Rs. 1 for each msg. I again contacted the customer care but I didn't get any satisfactory answer, I have contacted the customer care for about 4 or 5 times but the problem still persists.

I would be very grateful to you if you help me with this problem.

I want to drop my airtel postpaid connection...anyone please help me to sat what are the procedures...

i am still receiving calls from companies like ICICI and CITI BANK. Dont know when its going to stop. its very irritating.

AirTel — Do not disturb call

Hello,

I have registered for "do not disturb" facility with airtel before last 5 months. After that i am getting call from bank for loan, credit cards etc. I talked to the airtel costumer center for the same. But i didn't get any response from them. My contact number is +91 [protected].
Please look at the problem.


Thanks & regards
Swapnil Agrawal

AirTel — Do not Disturb

i have activated my do not disturbe in my phone [protected] a year back but on 11/08/09 -12/08/09 i had received more then 150 useless SMS from airtel. though i have regestered in do not disturbe yet i am receiving such useless sms and it really harashed me.

I have registered with Airtel DND service around 2 years back, things went good for 1 or 2 months and all of a sudden I again started telemarketing calls and sms. I am getting sms from names like TA-IMPORTER, MD-TIBBD, and calls from Kotak Mahindra Life Insurance. Recently I got call from Kotak mahindra thrice in 1 week. The reference number for my DND is S[protected]. When i speak to airtel guys they tell me that everything is OK at their end. I really dont know whom I should raise the complaint to.

Amit Arora
[protected]

i have also registered DND service but everyday received 15-20 sms like TM-JACKPOT, TA-JOBSALERT, TD-Security i was call many times to customer care center they told me jab bhi aap kai paas koi sms aye tub aap humko vo number batana aur vo sms aap kai pass dobara nahi aayega /////// means its my job everyday 10-15 times call to service center.

I have also registered DND service but after registering DND service i m receiving more sms from AT airtel. Made many complaints they still saying we ll look into this. Nowadays airtel service had gone worst. Customer call service is simply waste in airtel, so lodged complaint in mail but i had gone worst. Daily sending the same service message again and again. Dono why airtel had gone this much worst nowadays.

Ph. no: [protected]
ref. no: [protected], ref no: CDRGP[protected]
thro mail: ref. no: CDREG[protected]

Dear Sir,

I am using airtel mobile service since five year my mobile no. [protected] and i am suffering more complain about service provide from airtel company, i have complain him every month for his service wrong billing and bill not receive, Now i am suffering from do not disturb call, i am register in do not disturb call category but i am receivint this call from insurance company and other promotional call from him. I have complain him about that but there is no response from him.

Please do your needfull help to me

Kishorbhai Chahwala
[protected]
Surat

pleas am very said trai system, am not sucsees dnd de activ pleas fastly dnd de activ my nomber [protected]

I watch TV on mobile.

dear sir
plz send my call history this month data on[protected] to till date

hiiiiiiiii sir
my mobile no is [protected]
plz send my call history
and my details where located my No
which submitting my details
Name and address details plz send me email

Airtel Mobile — Poor customer service

respected sir /mam
i mr arvind day before yesterday i lost my cell so i went to the airtel realitionship center and told that i wanted a sim of same number that s is ([protected]) plz started this number today only bcz i have to outof station just started this cell before 12.clock pm
she told it will be start yesterday but it s not been started . this is very poor coustmer service i no u have lots of work but i wanted to tel u that the people who need more helpu should help them first ok sorry 4 disturbance
arvind ukey

Airtel Mobile — Poor service!

sir
vas pack of RS. 30 has been activated on my no. [protected]. I have to unsubscribe this as early as possible
because i am not able to unsubscribe this service by dalling[protected]. please do this as early as possible.

thank you

My wife and I have a CUG connection, we had paid a due bill and was paid to a agent who come to my house and collected the money and said the connection will be active within one hour,the bill was paid and till date the connection was not active, i had called many customer care person and they gave me the same answer what the bill collector told me, and the last person i spoke with said i need to pay some more amount which is due, has per the customer person who called me told me your line is been deactived and told me to pay 1360.00 rupees towards the bill, i done my job, but this supervisor just blankly told me that nothing can be done till i pay some more money,so i find these customer person think we people are fools, no proper protcal is followed they give false promises to customes. what to do with such customers care guys. I feel my wife and I have been cheated.

Airtel India/Prepaid — Poor Service

Hi I would like to bring to the notice of the person or whoever sees to the complaints written by the airtel users.Before i had the airtel connection i thought that it was the #1 prepaid connection but once i started using it i was very well known to me that airtel is one of the most worst mobile connection provided to users in termes of customer care services and in terms of each and every service which the airtel company provides.I am very unhappy with the kind of service provided.

What happened was when i took the airtel connection as all my friends and family members had the same i applied for the prepaid connection for which i had to provide the documents and after that my prepaid service was started not more than a week was over and i received a message from airtel that your documents are not received and your service will be disabled if documents are not provide within 48 hrs to nearest airtel branch

When i went to airtel branch they gave me a form to fill up and said that we require the same documents again and your service will be started.After i provied the documents they said you are not a resident of the city from where you bought the prepaid connection and so you need to provide an ID proof.I didn't understand that if i am a native of a city which is in Maharashtra and if i am buying a sim card from some other city within maharashtra by providing the necessary documents so why are they creating such an issue .

Also the other problem is that with the customer care service .It's one of the most Horrible and Worst service that i have come across.I did an E-Recharge of 98 for 10 paise calling on airtel to airtel phone number.The validity was for 6 months as per the shopkeeper from where i did the recharge .The service continued upto april 08/04/08 and was suddenly stopped .When contacted the customer care for 1st time they told your service is till on but you might have called a little early before 10 PM. as 10 paise calling starts after 10'o clock.when i told that particular person that everyday when it's 10 then only i do the calling but he was not listening and was going on telling one and the same thing.When tried for second time as still the problem was on this time some other person assissted and said that the service was deactivated .I really don't understand what type of service they actually provide.



"REALLY AIRTEL IS ONE OF THE MOST WORST MOBILE CONNECTION "

AIRTEL/ Mobile — Poor Service

Since a couple of months i have not been able to call quite a few numbers from my mobile. I made several complaints including at their franchisee office. They are prompt in sending an SMS that the complaint will be looked into within fixed time (24 hrs or so) That's it after that no communication whatsoever. Recently i tried their complaint number 121. Even that number i could not get. Now i have sent an SMS as a last try to set the things right, failing which i have decided to change the service provider.
RD Shenoy
Airtel mobile no: [protected]

AirTel — Quality of customer service

I am really dissatisfied with the quality of customer service in airtel... the system itself is faulty, when we dial 121.. we are just asked to run between options such as 2 or 1 or 7 etc.. but never reach a customer care person. If after half an hour of continuous effort, u r lucky enough to reach the cc person, then u realise, that the guys lack professionalism, no knowledge on the services provided by airtel and its procedures, and habit of hearing abuses wich seems that they are not willing to improve even after daily doses of abuses, no sense of service the customers...
the story at airtel local offices is no better.. even they do not know much on the services.. utter confusion..and lack of coordination with airtel centers..
Sorry to say, its nothing better than pathetic..this needs to be improved if airtel needs to maintain its market leadership in india

Airtel has very poor service signal is dropping every time and they collect bill on time but they dont give proper service really shame

Respected Sir,

i am using your airtel prepaid sim card, i want incoming and outgoing calls details on may and june 2009 erlier.

[protected] i want dis airtel number address proof pls

Airtel India — Poor Quality Service

I had an Airtel prepaid mobile connection([protected]) and i got a call from Airtel ,offering me a migration to postpaid service for which my documents were duly collected in first week of december. The company collected 300 rs from me for the migration and my account balance at that time was 340 in prepaid. My service was activated around 10th of December and i received a message that my documents were incomplete and i was to resubmit my documents at customer care center at Whitefield. I complied for the same and resubmitted my documents on 16th December 2009. Despite best efforts from my side Airtel deactivated my number on 22nd Dec 2009. After great difficulty and atleast 30 calls the connection was activated on 29th Dec 2009. The service has been deactivated again today. I want my money back and a compensation of rs 10000 for the agony and inconvinience caused by extremely indifferent and unprofessional approach of Airtel.

Airtel - Mobile Service — Poorest Customer Service

I am an airtel postpaid customer, repeatedly disappointed and frustrated with the kind of service provided to me in many aspects. I held an airtel postpaid corporate number, recently requested through an airtel official of a particualr bill plan.

My very first month's bill had been generated entirely wrong, with a wrong bill plan. I had requested it to be corrected and sent. A simple request for revision of bill.

It has been repeated poor service since then. Every single day, I had been receiving more than 2 calls, Every single time, a new person spoke. And I had to repeat the entire story of what the issue is. And every time the response was 'We'll get back to you'. The next call, I heard that I had not paid my bill on time. That's all they knew. Not even a single person from the customer care noted my complaint properly, till date. The huge number of calls and mails I had done were of no use. In spite of repeated explanations, without any notice, my airtel connection had been disconnected, messages and calls had been barred for no fault of mine.

I kept receiving continuous bills with increased amount each time, but not even a single time, my actual complaint or query was answered. They expected me to pay the amount they stated bindly.

My connection has been totally terminated now, again abruptly. Thanks to the excellent service provided by Airtel.

my experience with airtel is really horrible.I took this no on my one of my collegeu's name(that too suggested by airtel sales person) because of insufficiency of document at that moment.After that I requested customer care to change the number owner's name .but they refused to do so.from the last 6 months i started getting calls daily in odd times(including 12 at night) from customer care asking about my colleague because they said that he had some amount due .n it continues sometimes from lawyers shouted abuse at me.I have no contact with him & informed customer care multiple times but got no response. For the two months I was out of station,and when I came back,they already cancelled my no without any request from my side.Brilliant job done by customer care executive.
Now respected customer care experts, "Please Activate the online account for [protected] so that I can pay my 2 month's due online which i delayed because of this harrassment" .I am not able to view my previous payment history.

I donot understand how airtel hire their employee.Employees in customer care donot even know how to talk to a customer.They are expert NOT in customer service & problem solving but in shouting abuse at customers.The harassment I had to face from airtel for the last 2/3 months that too for other person's connection is unbelievable.In future for sure none of my family members will ever use airtel service.They are going to drop existing connection.I did 2 mistakes..1)decided to take airtel service.2)agreed to take connecction on some other person's name.

Airtel prepaid mobile — Very Very Poor Customer service

Airtel has got such a bad customer service, rather they should not have a customer service.. I don't know what the heck these guys are for... I activated a booster pack to get some 4k sms free but the hell it charged me for delivery report.. i activated a booster pack to get free internet for 24hrs.. the hell they charge me more... whats more they .. Well it would have been fine if the customer service atleast told me what the issue was.. but heck they don't even bother to listen.. they want to just play and have fun!! And if they are not interested to talk to us "the great ears of customer care reps" are bored and the hell they DISCONNECT the call without even hearing us.. what more distressing is that they charge us for every call made to the customer care reps..help me ..Finally when i got hold of someone i request them to connect me to their manager.. but they don't because simply they don't want to do that... I want to talk to BHARTI MITTAL and plead him to better the quality of customer care service... See Bharti sir thing is, a lot of the fault which your Airtel has can be alleviated by having a good customer care. We are ready to adjust , if you are ready to listen.. Anyhow I am so frustated and tired after my ordeal with Airtel that i am never going to go for Airtel again and also make sure none of my friends get any thing with Airtel.

sir i want some details and address of this number [protected]

Airtel has very poor service signal is dropping every time and they collect bill on time but they dont give proper service really shame

Airtel Prepaid — Prepaid mobile recharge, Poor customer service

Dear Sir

I have recharged my mobile +91 [protected] for Rs. 50/- by online internet bank recharge, with transaction ID
BIL /[protected] / 0103 /[protected]/91990 on 4th Jan, 2011. I have received SMS msg that Rs 43.33 will be recharged after 30 mins from Airtel. But the balance has not been updated even till now. I lodged a complaint to Airtel from my mobile, and after two days I was informed that due to some technical reasons, the mobile was not recharged and the amount will be credited back to the Bank. As on today, the amount also is not credited to the account. So I requested you to either recharge the mobile or credit back the amount to the account.

When I spoke to the customer care 121, the customer service executives are so arrogant and never provided a satisfactory answer. Above all, they were disconnecting the call, without even having the courtesy. Do they realize the fact that customers are paying money to talk to them? They make a blank statement, "Sir, the mobile is not rechargd". Is this the answer we expect from a customer service executive?

The need of the hour is to teach the CUSTOMER RELATIONSHIPS to all customer service executives. This is not an expected behaviour from them. Do they recognize that the customer is paying for the call? I had to spend so much of money to talk to them, that is only to get arrogant and irresponsible answers.

So I request you to kindly do the needful.

Regards - Nageswara Rao (father of Pramod, SIM card holder)

Yes I agree with Nageswara I really wanted to complaint about the customer service representative.They were very rude and if they don't have the answer they will just disconnect the line .they don, t really value the customer and don't really realize that they are paid just because we are there for them .They should really Improved their customer service or they are going to loose millions of customer.This is India like us many would have face the same response from the customer service but again no one dare to complaint about them. If any one has the same issue please call me at my number [protected] though am still using airtel am not satisfied with the customer service representative..They are really sucks..

Dear Airtel,
Our company is the Division of RAMKY Group which has its divisions all over india. We are the vast Airtel mobile user under CUG package in all our divisions.

Following is our complaint and regular communications with your service providers at Hyderabad. Expecting your concern and services to solve our problem.


Dear Mr. Sambit Patnaik,

On last Friday (i.e.. 18.04.08) your person have come and inspected the booster at our site and told that the Service personnel from Airtel will take up the work within 2-3 days. A week passed, but there is no sign of either your status of our complaint or of your service person.

We regret to say, that we never expected Airtel which we felt one of the vast and sincere service provider would be so irresponsible towards its customers. We find neither your concern nor interest in solving our problem even after a month of our complaint and continuous mail reminders and calls. This is a great disappointment for us.

We are only the users of the mobile service, if it is not airtel, it will be some other mobile service. It makes no difference to us, except a small disturbance in our business communication for a short period. But you should understand that due to your negligency if you happen to miss even one customer, it is a great failure in your service providing, where as we already told you we have nearly 100 Airtel connections in our site.

Here is our final request to consider our complaint to be urgent and wish should be rectified at the earliest.

Please for further any clarification and information contact[protected]

Regards,


M. Srinivas,
Executive - HR




-------Original Message-------

From: sambit.[protected]@airtel.in
Date: 4/17/2008 7:27:43 PM
To: hwmp
Subject: Re: Regarding=====[protected] [REF:[protected]]


Dear Mr Srinivas,

We regret the delay form our side... Shall ensure a survey to be conducted asap latest by week end.


Rgd
Sambit



"hwmp" <[protected]@ramky.com>
04/17/2008 02:37 PM
To <[protected]@airtelindia.com>, <[protected]@ebspeml.bharti.com>, <sambit.[protected]@airtel.in>
cc <[protected]@ramky.com>, <[protected]@ramky.com>
Subject Re: Regarding=====[protected] [REF:[protected]]








Dear Customer care / Mr. Sambit Patnaik,

As per your view, your site at Dundigal may be giving adequate coverage. But, as we told you we are facing the problem from quite long period, which we feel deserves your attention and immediate action instead of mail and mobile interactions.

My first mail in this month regarding the complaint was been put up on 10.04.08, we were assured on resolving the problem in four days. Till on date except your mails and assurance of good services, we found neither any improvement nor solution out of call dropping.

Therefore, we request you to send your service engineer instead of mail interactions, so that you will have an idea about your services and coverage, which you say is adequate.

Expecting your attention at an earliest.

Regards,

M. Srinivas
Executive - HR
-------Original Message-------

From: [protected]@airtelindia.com
Date: 4/16/2008 6:11:34 PM
To: [protected]@ramky.com
Subject: Regarding=====[protected] [REF:[protected]]

Dear Mr. Srinivas,

Thank you for contacting Airtel.

You had expressed concern over Network Coverage for your Airtel mobile numbers..

We understand your concern and will work towards to resolve your issue.

We understand from your previous interaction dated 10/04/08, we would like to inform that the area under consideration is served by our site at dundigal which gives adequate coverage.

For further assistance, mail us at [protected]@airtelindia.com or SMS to 121 (toll free).

We value your association with Airtel.

Regards,

Danny
Customer Support Service
Airtel


---- Original Message ----
From [protected]@airtelindia.com
To [protected]@ebspeml.bharti.com
Cc
Subject (Mobile No:=[protected] ) Fw: Re: Fw: Reg:[protected] (Reminder 2) Message From "hwmp" <[protected]@ramky.com>
Date 16-Apr-2008 13:51:03
Attachments None


|[protected][protected][protected][protected]|
| |
|Dear Mr. Sambit, |
| |
|As per your requirement we have provided you, your desired information, |
|but neither you reverted back nor any action has been taken till on date. |
|Day by day our problem is becoming unbearable, affection on our business |
|and personal too. |
| |
|Hence, we request you to take action immediately or please let us know |
|about your inconvenience in solving our problem which would enable us for |
|further actions. |
| |
|Yours immediate response would be highly appreciated. |
| |
|Regards, |
| |
| |
|M. Srinivas, |
|Executive - HR |
| |
| |
|-------Original Message------- |
| |
|From: hwmp |
|Date: 4/12/2008 2:56:19 PM |
|To: sambit.[protected]@airtel.in |
|Cc: Svaplink.[protected]@airtel.in; [protected]@ramky.com; [protected]@ramky.com |
|Subject: Re: Fw: Reg:[protected] |
| |
|Dear Mr.?Sambit, |
| |
|Thank you very much for your prompt response. |
| |
|The address of?our site : |
| |
|Hyderabad Waste Management Project |
|(A Division of Ramky Enviro Engineers Ltd) |
|Survey no. 684/1, Dundigal Village |
|Qutbullahpur Mandal, R.R.Dist |
|Hyderabad - 500 043 |
| |
|2. The undersigned is the Contact person |
| |
|M. Srinivas, |
|Executive - HR |
|Mobile No. - [protected] |
|Land Line?[protected] / 255425 |
| |
|4. We have approximately?90 -?100 Airtel Nos from which 30 Airtel Nos are |
|under CUG package. |
| |
|Please get back for any ?further clarifications.?Excepting?the necessary |
|action to be taken early, ?which would be highly appreciated. |
| |
|Regards, |
| |
| |
|M. Srinivas, |
|Executive - HR |
|-------Original Message------- |
| |
|From: sambit.[protected]@airtel.in |
|Date: 4/11/2008 6:18:14 PM |
|To: [protected]@ramky.com |
|Cc: Svaplink.[protected]@airtel.in |
|Subject: Fw: Reg:[protected] |
| |
| |
|Hi Sir, |
| |
|Regret the delay... Request you to kindly provide |
|the required details for us to start the process |
| |
|1. Address of the office were call ?drops ?are happening |
| |
|2. Contact Person Name |
| |
|3. Contact person mobile and office land line num |
| |
|4. How many nums used in that office |
| |
|On further clarifications pls feel ?free to call me back |
| |
|Rgd |
| |
|Sambit |
| |
|[protected] |
| |
|- |
| |
|----- Forwarded by Viswanath P N S/CSD/AP/Airtel/BTVL on[protected]:18 |
|PM ----- |
| |
| |
|"Ashok" <[protected]@htmtglobal.com> |
| |
|[protected]:22 PM |
| |
| |
| |
| To|
| <MohdHussain.[protected]@air|
| tel.in>, "Viswa-Ap" |
| <viswanath.[protected]@airtel.|
| in> |
| cc|
| <TharaniDevi.[protected]@airtel.|
| in>, "Ulaganathan" |
| <ulaganathan.[protected]@htmtglo|
| bal.com>, "Naga" |
| <[protected]@htmtglobal.|
| com>, "Hari M" |
| <[protected]@htmtglobal.|
| com> |
| Subject|
| Reg:[protected] |
| |
| |
| |
| |
| |
| |
| |
| |
|Good evening, |
| |
| |
|Customer mobile number is [protected] |
| |
|Segment is Airtel Corporate |
| |
|AON :- 2 yrs 7months |
| |
|Customer is facing call drop issue. SR already raised for the same. SR |
|status in "Feedback awaited". Kindly check and do the needful |
| |
|?Please find enclosed below the customer VOC for your reference. |
| |
|---- Original Message ---- |
|From ?[protected]@airtelindia.com |
|To ?[protected]@ebspeml.bharti.com |
|Cc |
|Subject ?(Mobile No:=[protected] ) Call Drop - reg Message From "hwmp" < |
|[protected]@ramky.com> |
|Date ?10-Apr-2008 16:29:19 |
|Attachments ? pic30870.jpg |
| |
||Dear Customer care, |
|| |
|| |
|?| |
||From last one year our Complaint No. |
|14225049. ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
|| |
|?| |
||We are from Hyderabad Waste Management Project, A division of Ramky |
|Enviro| |
||Engineers Ltd, Dundigal |
|| |
|| |
|?| |
||If you have seen the track of our complaint, I think I need not give |
|you ?| |
||any detailed information about our problem. |
|| |
|| |
|?| |
||Till on date?our problem of Call Dropping is?not been rectified, and |
|day ?| |
||by day it is becoming more and more hectic. |
|| |
|| |
|?| |
||For your reference our Mobile Nos are : |
|| |
|| |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
|| |
|?| |
||Please do the needful at the |
|earliest. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
||M. |
|Srinivas, ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
||Executive - |
|HR ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
| |
| |
| |
|Regards, |
| |
|Ashok R Kumar |
| |
|HTMT Operations

Dear Consumer complaints,
Our company is the Division of RAMKY Group which has its divisions all over india. We are the vast Airtel mobile user under CUG package in all our divisions.

Following is our complaint and regular communications with your service providers at Hyderabad. Expecting your concern and services to solve our problem.


Dear Mr. Sambit Patnaik,

On last Friday (i.e.. 18.04.08) your person have come and inspected the booster at our site and told that the Service personnel from Airtel will take up the work within 2-3 days. A week passed, but there is no sign of either your status of our complaint or of your service person.

We regret to say, that we never expected Airtel which we felt one of the vast and sincere service provider would be so irresponsible towards its customers. We find neither your concern nor interest in solving our problem even after a month of our complaint and continuous mail reminders and calls. This is a great disappointment for us.

We are only the users of the mobile service, if it is not airtel, it will be some other mobile service. It makes no difference to us, except a small disturbance in our business communication for a short period. But you should understand that due to your negligency if you happen to miss even one customer, it is a great failure in your service providing, where as we already told you we have nearly 100 Airtel connections in our site.

Here is our final request to consider our complaint to be urgent and wish should be rectified at the earliest.

Please for further any clarification and information contact[protected]

Regards,


M. Srinivas,
Executive - HR




-------Original Message-------

From: sambit.[protected]@airtel.in
Date: 4/17/2008 7:27:43 PM
To: hwmp
Subject: Re: Regarding=====[protected] [REF:[protected]]


Dear Mr Srinivas,

We regret the delay form our side... Shall ensure a survey to be conducted asap latest by week end.


Rgd
Sambit



"hwmp" <[protected]@ramky.com>
04/17/2008 02:37 PM
To <[protected]@airtelindia.com>, <[protected]@ebspeml.bharti.com>, <sambit.[protected]@airtel.in>
cc <[protected]@ramky.com>, <[protected]@ramky.com>
Subject Re: Regarding=====[protected] [REF:[protected]]








Dear Customer care / Mr. Sambit Patnaik,

As per your view, your site at Dundigal may be giving adequate coverage. But, as we told you we are facing the problem from quite long period, which we feel deserves your attention and immediate action instead of mail and mobile interactions.

My first mail in this month regarding the complaint was been put up on 10.04.08, we were assured on resolving the problem in four days. Till on date except your mails and assurance of good services, we found neither any improvement nor solution out of call dropping.

Therefore, we request you to send your service engineer instead of mail interactions, so that you will have an idea about your services and coverage, which you say is adequate.

Expecting your attention at an earliest.

Regards,

M. Srinivas
Executive - HR
-------Original Message-------

From: [protected]@airtelindia.com
Date: 4/16/2008 6:11:34 PM
To: [protected]@ramky.com
Subject: Regarding=====[protected] [REF:[protected]]

Dear Mr. Srinivas,

Thank you for contacting Airtel.

You had expressed concern over Network Coverage for your Airtel mobile numbers..

We understand your concern and will work towards to resolve your issue.

We understand from your previous interaction dated 10/04/08, we would like to inform that the area under consideration is served by our site at dundigal which gives adequate coverage.

For further assistance, mail us at [protected]@airtelindia.com or SMS to 121 (toll free).

We value your association with Airtel.

Regards,

Danny
Customer Support Service
Airtel


---- Original Message ----
From [protected]@airtelindia.com
To [protected]@ebspeml.bharti.com
Cc
Subject (Mobile No:=[protected] ) Fw: Re: Fw: Reg:[protected] (Reminder 2) Message From "hwmp" <[protected]@ramky.com>
Date 16-Apr-2008 13:51:03
Attachments None


|[protected][protected][protected][protected]|
| |
|Dear Mr. Sambit, |
| |
|As per your requirement we have provided you, your desired information, |
|but neither you reverted back nor any action has been taken till on date. |
|Day by day our problem is becoming unbearable, affection on our business |
|and personal too. |
| |
|Hence, we request you to take action immediately or please let us know |
|about your inconvenience in solving our problem which would enable us for |
|further actions. |
| |
|Yours immediate response would be highly appreciated. |
| |
|Regards, |
| |
| |
|M. Srinivas, |
|Executive - HR |
| |
| |
|-------Original Message------- |
| |
|From: hwmp |
|Date: 4/12/2008 2:56:19 PM |
|To: sambit.[protected]@airtel.in |
|Cc: Svaplink.[protected]@airtel.in; [protected]@ramky.com; [protected]@ramky.com |
|Subject: Re: Fw: Reg:[protected] |
| |
|Dear Mr.?Sambit, |
| |
|Thank you very much for your prompt response. |
| |
|The address of?our site : |
| |
|Hyderabad Waste Management Project |
|(A Division of Ramky Enviro Engineers Ltd) |
|Survey no. 684/1, Dundigal Village |
|Qutbullahpur Mandal, R.R.Dist |
|Hyderabad - 500 043 |
| |
|2. The undersigned is the Contact person |
| |
|M. Srinivas, |
|Executive - HR |
|Mobile No. - [protected] |
|Land Line?[protected] / 255425 |
| |
|4. We have approximately?90 -?100 Airtel Nos from which 30 Airtel Nos are |
|under CUG package. |
| |
|Please get back for any ?further clarifications.?Excepting?the necessary |
|action to be taken early, ?which would be highly appreciated. |
| |
|Regards, |
| |
| |
|M. Srinivas, |
|Executive - HR |
|-------Original Message------- |
| |
|From: sambit.[protected]@airtel.in |
|Date: 4/11/2008 6:18:14 PM |
|To: [protected]@ramky.com |
|Cc: Svaplink.[protected]@airtel.in |
|Subject: Fw: Reg:[protected] |
| |
| |
|Hi Sir, |
| |
|Regret the delay... Request you to kindly provide |
|the required details for us to start the process |
| |
|1. Address of the office were call ?drops ?are happening |
| |
|2. Contact Person Name |
| |
|3. Contact person mobile and office land line num |
| |
|4. How many nums used in that office |
| |
|On further clarifications pls feel ?free to call me back |
| |
|Rgd |
| |
|Sambit |
| |
|[protected] |
| |
|- |
| |
|----- Forwarded by Viswanath P N S/CSD/AP/Airtel/BTVL on[protected]:18 |
|PM ----- |
| |
| |
|"Ashok" <[protected]@htmtglobal.com> |
| |
|[protected]:22 PM |
| |
| |
| |
| To|
| <MohdHussain.[protected]@air|
| tel.in>, "Viswa-Ap" |
| <viswanath.[protected]@airtel.|
| in> |
| cc|
| <TharaniDevi.[protected]@airtel.|
| in>, "Ulaganathan" |
| <ulaganathan.[protected]@htmtglo|
| bal.com>, "Naga" |
| <[protected]@htmtglobal.|
| com>, "Hari M" |
| <[protected]@htmtglobal.|
| com> |
| Subject|
| Reg:[protected] |
| |
| |
| |
| |
| |
| |
| |
| |
|Good evening, |
| |
| |
|Customer mobile number is [protected] |
| |
|Segment is Airtel Corporate |
| |
|AON :- 2 yrs 7months |
| |
|Customer is facing call drop issue. SR already raised for the same. SR |
|status in "Feedback awaited". Kindly check and do the needful |
| |
|?Please find enclosed below the customer VOC for your reference. |
| |
|---- Original Message ---- |
|From ?[protected]@airtelindia.com |
|To ?[protected]@ebspeml.bharti.com |
|Cc |
|Subject ?(Mobile No:=[protected] ) Call Drop - reg Message From "hwmp" < |
|[protected]@ramky.com> |
|Date ?10-Apr-2008 16:29:19 |
|Attachments ? pic30870.jpg |
| |
||Dear Customer care, |
|| |
|| |
|?| |
||From last one year our Complaint No. |
|14225049. ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
|| |
|?| |
||We are from Hyderabad Waste Management Project, A division of Ramky |
|Enviro| |
||Engineers Ltd, Dundigal |
|| |
|| |
|?| |
||If you have seen the track of our complaint, I think I need not give |
|you ?| |
||any detailed information about our problem. |
|| |
|| |
|?| |
||Till on date?our problem of Call Dropping is?not been rectified, and |
|day ?| |
||by day it is becoming more and more hectic. |
|| |
|| |
|?| |
||For your reference our Mobile Nos are : |
|| |
|| |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
|| |
|?| |
||Please do the needful at the |
|earliest. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
||M. |
|Srinivas, ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
||Executive - |
|HR ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
| |
| |
| |
|Regards, |
| |
|Ashok R Kumar |
| |
|HTMT Operations

Airtel/ Service provider — Call Drop

Dear Sir,
I'm holding an Airtel mobile no.[protected], & since last December 2011, I've complained & regularly followed up only to get computerized reply from their end. Now its high time that I get what I'm paying for. Pl do show me the way out.

Suhail Khan

Sir I am take Airtel new number from Delar at Hyderbad, Vittalwadi area. My new Airtel Number is [protected], Sim No.[protected]. Please Acitive my new Conection.

Airtel — Daily deduction of Rs.1.99 without having any value added services

Respected Sir,
My mobile no. is [protected]. There is daily deduction of Rs.1.99 from my balance from nov '07. At that time I complainted to your customer care department & they said that your sms11 pack had activated. to deactivate send us sms & I have send it several times. But the deduction was continued. After that from last 1 month that is march' 08 whole month I talked to your customer care department everyday but sometimes systems were down, sometimes your agent were in hurry to end the call, some agents said that we can see the deduction but dont know the reason, & sometimes agents says in your record there is no deduction as such. I have also sms to 121 many many times. I have also visited your airtel gallery nearby my house in vashi (navi mumbai). All your agent says that your complaint will be solved in 24 hrs but your 24 hrs. never comes.
This is my last hope. From now I am not going to recharge my mobile till my problem solve and I get refund of money.
Expecting early reply.
Thanking you.

Dear Sir/ Mam

I Lost My Sim card of Airtel, How can I get the same of same number ?
Please mail procedure...

Thanks

Sonia Goyal

Dear Sir,

our complaint is that sir 2day morning a additional services will be activeted automatically.

how ?

& deducted Rs.10/- sir i requrest you please how can it possible

let`s me know
thx

Sir,

i am a Airtel prepaid costumer how can i register online ?

plz let me know asap.

Thanx

Airtel Prepaid Card — automatic deduction on speed flirt services

There going some tricky deduction on the name of speed flirt from airtel wap. It must be notified and specific action to be taken refunding the amout theft.

My SIM card is block.
What I do?

My No. [protected].

pl clear my problem

I have an Airtel Connection [protected] taken from Delhi around 6 years back . Recently I have shifted to Kolkata and before leaving Delhi and even after coming to Kolkata, I requested AIRTEL helpline to help me convert to a Kolkata Number. This was because My family is an AIRTEL family and we have got 6 airtel numbers Mobile + Landline Together. Sorry to say I was made to wait and wait after which I switched over to Kolkata Vodafone connection out of simple frustration . Till date there is no response. My only request is please tell me what's the amount due rightaway and wind up the connecton with immediate effect on confirmation of payment . A line of confirmation will be highly appreciated .

I have an AIRTEL Delhi Number [protected] .For the last 3 months or so, I had been receiving unwanted SMS-es especially from ": Model of the day": which blatantly told me that one rupee per msg is being deducted . I contacted AIRTEL helpline several times, even went to AIRTEL Kiosks to get those SMS sources unsubscribed. Everytime I was told problem has been rectified .I came to know that I was loaded with lies when my last Bill came, A hopping 2000= 00+ burden whereas my average usage for the last few months was hardly a few hundreds. And the offending part came from VAS section. I refuse to pay the VAS part in this bill. Please disconnect my Number from your list and I have already switched over to VODAFONE. I am going to unsubscribe from AIRTEL for my other 4 family AIRTEL Mobiles and TWO LANDLINES SOON if my request is not entertained fast.

Dear sir,
my name is L.V.RAMESH My mobile no is [protected].
sir I am a student. I am studying M.sc. I am a lifetime customer o[censored]r network and i am using ur internet also.so i am requesting u please activate the internet in my mobile without any usage and rental charges. sir i am requesting u please give me this offer.
thanking u
your sincerely,
l.v.ramesh.

hello airtel
why de hell do u automatically activate the hello tune service and deduct the charges from my account
this is an offence under the consumers protection law

i need to deactivate the hellotune service which i have never activated
i dont need any delay
also the amount deducted from my acc should be given back
my mobile [protected]
if no action taking the matter to consumer s court

from last 2 days my phone tells that the no. u are dialing does not exist.but i have talked on same no. thosands of time.its very important for me.please solve my problem immediately.i am badly affected by this.
please take some corrective actions.

Sir,
I have prepaid airtel connection no [protected] from 4 years. but now it is not working since 21-5-09and i aproch the bathinda office for complaint but no body lisen me kinly arrange and help me for ok in mobile
Brij Mohan
Affim wali gali
House no 5033
sirki Bazar, Bathinda. Punjab

i have prepaid card daily 1 rupees deducted

please advice

please give your help lin no.

my mobile no.[protected]

I have pre paid connection & want to convert into company corporate post paid, request to depute rep. for document formalities etc... [protected]. B/R - Prem

DEAR SIR/MAM,

FROM A FEW MONTHS, I AM GETTING MESSAGE ON MY MOBILE THAT I AM USING SPEED FLIRT SERVICE AND BECAUSE OF THAT 20 RUPEES ARE GETTING DEDUCTED IN EVERY 15 DAYS FROM MY AIRTEL BALANCE. BUT I HAVEN'T SUBSCRIBED ANY SUCH SERVICE.

KINDLY TAKE A NOTE OF THIS.

PLZZZZZZZ

dear sir i have lost my mobile on 6/08/09 with sim, so i request to u please lock my that number, so nobody can use it unethically & issue me same number. my number was [protected].



thanking you.

dear sir,

i never connected to hello tune, but your team is activated automatically through your staff, i tried to connected on customer service 121 and [protected] for prepaid, there is only the record voice heard from your customer care. your never come to line. then how can i contact you on line.

fradualant case will be filed on you, if you are not refund for hello tune and deactivated the hello tune.your costomer care never come on phone and ther were only playing the repeated tap recorded voice come to heard.my mobile no [protected].
rergard


Thirunavukkarasu swami.

I have recently got the airtel post paid no. of my mobile no. [protected], it mentions some 3 sms of rupees 30/- each, i.e. rupees 90/- in total. I have never sent sms on these numbers and I am surprised to note this in my bill.kindly take an action.

Hi

I am an airtel subscriber. I require one confirmation from airtel regarding barring of 121 services.

1) 121 will be barred after how many calls in a day at customer care and what is the time limit to open the services at 121.

2) 121 will be barred after how many calls in a month at customer care and what is the time limit o[censored]nbarring the services at 121

Hi

Is there any policy of DOT & TRAI to bar the customer care service of customers. If yes then send me the policy. Prompt response will be highly appreciated.

i am using net on my phone by manual seting but unfortunately a got a message of 99 rs for 1 month unlimited brosings i applied for that airtel taken 99 rs from my account but stilll they are taking money for using net they said you ned to surf on NOP for that you need to take NOP setting from GPRS team but you cant call GPRS team because your Gprs seting is manual .so can i do know pls do somhing asap

my sim wos blocked i wanted to re activat it the numbsr is [protected] plees get action qviclee

My pre-paid cell no. is [protected].I have been wrongly charged by the service providers of "jobs on mobile" and "Jokes". I have neither agreed to their services verbally nor in written (text format).
Help.

I have been charged wrongly by Airtel for services i have not asked for...yet again.First it was for 'Jokes' and now it's the Jobs on Mobile services.
I am wondering how much does Airtel earn by way of this forceful fradulent VAS.
If they take Rs.10 from 1/4 of it's 110 million customers it will earn more than 27 corers. Even if they return 50% to the more serious grumpy customers they still are making a hell lot of money.

Think
Sandeep Sarkar
[protected]

hi
i am an airtel subscriber.why u send me cricket score i need to deactivate this please stop this my no.[protected]

Dear Sir/Madam,
I have a life-time airtel pre-paid connection ([protected]) since 2001. My validity expired on 17th Nov. 2009 and presently I am in 15 days' grace period. I have been trying to re-charge my connection since 18th Nov, 2009 through local Airtel booth. Every time they are re-charging my account a msg is being flashed back on my mobile stating - "Recharge not successful". Repeated attempts have been made in consultation with your help line and they say that 'technical upgradation is in progress & recharge would be done soon'. But my ougoing/incoming calls remain disrupted since 18th Nov, 2009. I want to continue with the above pre-paid mobile No. [protected]. Please help resolving the problem imdtly as I have an account balance of Rs.270-60.
Regards.

my n. [protected]
i am reacharge 89 gprs pack
& and going to web and surfing website
& my main account balance is dedicate

121 customer care no.no connecting


please HELP

Bharti Airtel Ltd — Mobile connection is blocked without any reason & any customer notification

I have the CUG card of Bharti Airtel postpaid service of corporate customer from last 3 years from August 2006.My postpaid card connection is cut by the company without any notification to me & when I enquired about this ,company service provider show room is saying they have stopped my connection because my documents are not with them.
When I am using the mobile last 3 years & I am regulary getting their bill & I am paying also foe that on prompt basis.

I have need urgent recoonection of my number as i am regular user of mobile.I am getting heavier loss because of non availablity of mobile connection.

what you want airtel..?
JUST TELL mE...!!!
1 or 2 month ago i activate a skim of 58 rs. it is skim of second.
after that i enjoying it...but today wahen i go for recharge before talking to the custemore care they told me sir today is the last date for get 111 on 111 full talk time.
but when i go to the shop the recharge can not able to on my mobile .after that i call customer carethey told me " you have activate skim of 58 then you can not activate any skim of full recharge or sms skim" when i argue on this topic they cut my call and also switch off my customer care line.,
on the base of 58 rs. skim in the circle of telecom sector all company
VODAFONE, iDEA, RELIANCE, BSNL all are provide the skim on the old basis.
why airtel changes it.
THEY JUST CHEAT PEOPLE.
IF THEY CAN NOT ANSWER ME ABOUT THIS MATTER I SWITCH OFF FROM AIRTEL AND GO TO ANOTHER COMPANY LIKE "RELIANCE" OR ANT OTHER THEY HAVE ALSO GOOD SKIM.

Periodicaly after 2 ore 3 month start deductiou in my account balance and that time i unable to connect customer care

I have lost my mobile and want to cancel the sim card. Have tried all the helpline no.'s but all say either busy or noone picks up the line. Can you please cancel the SIM card and get in touch ASAP!!!

Ashish

Dear sir,
Iam using aritel sim. But last 2day iam speck one person I want that call recorded tap
How to I got plz tell me iam waiting ur reply

i m airtel prepaid user having mo no.[protected]...i was using unlimited gprs (mobile office rs 10/day) and tonight automatically 175 rs deducted...which was previously Rs179/- .as i m in roaming(mh) the customer care support is not available toll free.they told me to call [protected] which is airtel mp customer care no. and is chargable.i called them and told the matter but they r replying that their system shows that some sort of chargable games are downloaded (why i'll download or even surf through airtel live, , which is extreamly expensive..i've just connected my pc through it and was surfing through mobile office...havent entered the AIRTEL LIVE thing ever...I M REGISTERING COMPLAIN HERE SO THAT THE RELATED AUTHORITYSHOULD PAY ATTENTION AND GIVE ME BACK MY MONEY PLZZZZZZZZZ...AS I am A STUDENT AND CANT BEAR THAT MUCH MONEY...So plzz give me a favour and kindly return ma balance back...waitin fo REPLY

i m airtel prepaid user having mo no.[protected]...i was using unlimited gprs (mobile office rs 10/day) and tonight automatically 175 rs deducted...which was previously Rs179/- .as i m in roaming(mh) the customer care support is not available toll free.they told me to call [protected] which is airtel mp customer care no. and is chargable.i called them and told the matter but they r replying that their system shows that some sort of chargable games are downloaded (why i'll download or even surf through airtel live, , which is extreamly expensive..i've just connected my pc through it and was surfing through mobile office...havent entered the AIRTEL LIVE thing ever...I M REGISTERING COMPLAIN HERE SO THAT THE RELATED AUTHORITYSHOULD PAY ATTENTION AND GIVE ME BACK MY MONEY PLZZZZZZZZZ...AS I am A STUDENT AND CANT BEAR THAT MUCH MONEY...So plzz give me a favour and kindly return ma balance back...waitin fo REPLY

i have recharged my mobile no. with NOP power on 14th jan 2010, but till the date it has not been activated. i have resistred the complaints so any times but every time there is only complaint no;s and nothing else. one of them is[protected], and the time limits are always 24-48 hours...my help line is also barred.my mob. no. is [protected]. dated...27th jan 2010

R u from NMV Pune?

ur helpline dsnt work.. tried callin so many times.. we have a scheme of 95rs. 4 msgs.. but then m gettin charged 4 them now.. y is tat so???? no1 thrs 2 give ne information on ne such topics... wat kind of services dp ull give!!!

dear sir/madam
today on 9th feb 2010 at 8:30 in night my cell is showing INACTIVE SIM and my phone is not working it has been done without my permission and knowledge i want my phone to be started immediately and the reason why my SIM has been inactive pls rpl soon it is creating inconvinience my no is [protected] and the SIM is on Mrunmayee Sanjay Sathe's name am airtel prepaid customer frm 21st oct 2008 pls crrct this problem as soon as possible

Most frode company and cheat company
[protected]

hello airtel
why de hell do u automatically activate the hello tune service and deduct the charges from my account
this is an offence under the consumers protection law

hello airtel
why de hell do u automatically activate the hello tune service and deduct the charges from my account
this is an offence under the consumers protection law

Good afternoon sir/madam

I am the loyal customer of internet connection of airtel and we have another 3 connection for airtel lanline no of 4073639, 4073964 and 4270364 I hav complian on my broadband net connection no 4062631 in name of my father Mr. shyam lal mulchandani my father has submitted the bill of feb-march of Rs.780 on 9th of march but after that also airtel customer calling me and my father everytime and today itself the Raipur service center which is on katora talab again called me and sent 1 guy for bill collection and given me the notification that ur connection going to cut today 3pm itself
Sir/madam plz do sth I m going to frustrated from ur services and now my loyalty not allow me to persistent toward ur brand plz keep my believe on u guys


Thanx
Date-21st march 2010

Hi, I recharge ( Rs 222 ) my Pri-paid mobile no [protected] through inter net on 29th march 2010 at approx 2.00 PM, but i not recived account balance in my account.

thx

check this out people another complaint, http://www.consumercomplaints.in//complaints/airtel-c368565.html

Dear Sir/Madam,

1. I have lost an Airtel SIM bearing No [protected]. I want to stop the utilisation of this sim by the person who may be in its possession now to avoid unauthorized/wrong use.

2. I have already lodged a police complaint at Jaipur/ [;ease advise me/


Shri Niwas
New Delhi

Sir, i have been using airtel number since January 2010, my number is [protected], there is problem in outgoing calls for the last 3 months. I have lodged my complaint so many times but airtel executives are not able to rectify and resolve my problem. Please do me a favor and try to resolve my inconvenience.
1 more thing tht airtel complaint number 198 is absolutely useless because whenever i tried the call could not be connected to the customer care executive after i had to call on chargeable number 121 but they also could not resolve my outgoing calls problem.
Thanks & Regards
Priya Malviya
Jhansi (U.P.)

iam daud from pakistan hyderbad your single network is 30% and sim is full work so how buy your network sim pls help us thanks call [protected]
e mail [protected]@yahoo.com

thesame thing is happening wid me alson i have filed a complaint.. did u get a refund???

Dear Sir,

My mobile No.[protected]

In Airtel Mobile service, I have unknowingly activated the service are renude it is FHMi5
subscription service from airtel.I requested Airtel auhthorities to stop this service long time back. Still they have not obliged my request.

I requested Airtel to stop my all servises please...

Dear Sir,

My mobile No.[protected]

In Airtel Mobile service, I have unknowingly activated the service are renude it is FHMi5
subscription service from airtel.I requested Airtel auhthorities to stop this service long time back. Still they have not obliged my request.

I requested Airtel Live to stop my FHMi5 servises please...

hello am here vishnu my customer service number 123 or 198 are loked so kindly disclose my problems

SIR/MADAME
respectfully say that my name is vijay rawat and my complent is i do port our mobile number in airtel my number is [protected] date 4/5/11
but my number is not working and when go to airtel office. he do not help me iam very upset without my number so kindly sir solved my problem quickly
thankyou

dear sir/madam
respectfully say that iam a custumer of airtel. i do our number port in 4/5/11 but my number do not working so iam very ubset so kindly solved my problem my number is [protected]

i have a airtel sim on 22.04. 2011, mobile no [protected], i collect the from kolkata, now i am in visakhapatnam, I came from bangladesh for medical training purpose for one year, i had to call to bangladesh 1.99 Rs/min, the validity 30 days is over, now calling rate to bangladesh 10 Rs/min. this my problem, i want to life time validity, what will i do now

Dear Sir,

My name is Om Prakash Patel I am presently serving in Indian Army. I have an AIRTEL MP Prepaid Number [protected] for the last 2 Years or so, I had been receiving unwanted SMS-es especially from “: Love Tips of the day”: which blatantly told me that one rupee per msg is being deducted . I contacted AIRTEL helpline several times, but the customer care executives were not very helpful, every time I was told problem has been rectified .But I am receiving daily two SMS and Rs 2/- deducted from my main account. I feel very helpless and cheated from your side. Not only this many times the VAS services automatically started in my number & charged Rs 30/- then every time I requesting your help line nos 121 & 198 now these are also not helpful for me. I am feeling very embarrassing and helpless for losing my hard earned money every day. I am going to unsubscribe from AIRTEL for my other 4 family AIRTEL Mobiles and educate my surroundings with this fact if my request is not entertained fast.
Now I request your good self to STOP all the extra services on my number with immediate effect and credit my amount in my account.

Bharti Airtel Limited — Shifting request not entertained

We registered a service request 4998774 with Airtel call centre on Oct 1,2011 for shifting of our Airtel landline,broadband and iptv phone no.[protected] to our new address. TAT given to us was 3 days till Oct 4,2011. We were told by local airtel people around that shifting of connection can take months but we choose to believe the authorities and relied on customer care.

We received a call from airtel that our existing plan 999 is not available any more and forced us to change plan to 1099 or 1199. When we asked them how long it will take to shift they said this is not the right department and we are not aware.

When nobody contacted us till Oct 4,2011 we again gave call to call center 198 on Oct 5,2011 and they assured us by 5 p.m same day airtel person will call for installation. We gave them this time also.

Again to our surprise nobody contacted us entire day.We again called on Oct 6,2011 they said the open service request has been escalated and they want one last opportunity to serve and assured that by Oct 7,2011 11.00 am somebody from airtel will surely call. NOBODY CONTACTED THIS TIME ALSO.

We again informed call centre and this to floor manager also. They provided us with Delhi Nodal officers no.[protected].

When we tried calling Nodal officer the pre recorded female voice made us wait for approx 10 min for so many times with final outcome " OUR NODAL OFFICER IS BUSY CALL AGAIN LATER".

We fail to understand does airtel think that their officers have right to be busy and we being their customer have duty to follow them as if by choosing airtel we have choosed headache for us.

WHY are we forced to change our plan.We have shifted in the same city if the company have decided to discontinue the existing plan does that mean the existing customers will have to bear that.

Can anybody help us.............we are feeling cheated by airtel every moment.