Airtel Complaints & Reviews

airtel mobile prepaid cheated me by suddenly decreasing my money 45 rupees

I am using prepaid airtel connection. my mobile no. is [protected]
My handset is Nokia 5130 music express. I am not being able to activate my sim for gprs, wap and email, mms etc. even after sending sms to 543210 < live> and <mo>, I request your settings for my handset. and activation of my SIM for gprs. I wish if you could send setting wizard for my handset for gprs, mms, email via sms
Thanx

how can I get operator logo etc for my airtel prepaid connection mobile no.[protected]

I am not getting incoming calls.Unable to do outgoing also

deduction of Rs. 30 per month on unwanted radio

airtel

My name is Karan.And I'm using Airtel's prepaid mobile service phone no.-[protected].
My pay per second program is changed to 40p/min STD call without my knowledge.when I call to customer care-she told me this.And when I said I want previous plan,she said-plz talk to my head.and after waiting for 5 min. line cuts.this happens 2 times.And no one call me back even.Plz ensure to regularize my previous plan.And make sure not to change my services without my knowledge. Also refund my balance.

My airtel prepaid number is [protected]. My Rs. 36 SMS pack got over yesterday. I tried to stop the renewal but when i tried, it didn&#039;t show me any activated services on 121. But now, i have received a message from Airtel saying the SMS pack has been renewed.
I want it to be discontinued and my money returned as soon as possible.

Pleas sir mera id swikar kijiye

5star is a good

how to know the airtel prepaid call history

PLEASE ADVICE IF THE FOLLOWING IS THE PROPER WAY TO GET RID OF NUISANCE CAUSED BY AIRTEL;

"TODAY,5TH NOVEMBER, 2007; THERE WERE ABOUT 28 AIRTEL ADVERTISEMENT RELATED MESSAGES RECEIVED

ON MY ABOVE PREPAID MOBILE PHONE .....................; BESIDES, THERE WERE ABOUT 4 DIAL UPs TO MY ABOVE PREPAID MOBILE FROM AIRTEL WITH PRE FED ADVERTISEMENT MESSAGES; SINCE THESE ARE BASICALLY ADVERTISEMENT RELATED MESSAGING FROM AIRTEL, I HEREBY MAKE IT CLEAR TO MY SERVICE PROVIDER AIRTEL THAT SINCE THESE AD-MESSAGING HAS BECOME A NUISANCE AND CAUSING ME GREAT INCONVENIENCE AND AT THE SAME TIME A COMMERCIAL ACTIVITY BY AIRTEL, ANY SUCH MESSAGES RECEIVED ON MY PHONE FROM "AIRTEL", "8558", "500", OF WHICH I AM MAINTAINING A COPIED RECORD VIA BLUETOOTH, WILL BE CHARGEABLE FROM AIRTEL, MY SERVICE PROVIDER @ RS. 1,00,000/- (RUPEES ONE LAC) PER SUCH ADVERTISEMENT RELATED MESSAGE FROM THE ABOVE. SO THEREFORE, IF YOU DO NOT STOP SHOOTING THESE ADVERTISEMENT MESSAGING TO MY ABOVE PRE PAID MOBILE NO. ..................... WITHIN A NOTICE PERIOD OF SEVEN DAYS FROM TODAY (VIZ. 5TH NOVEMBER, 2007) IT WILL BE PRESUMED THAT AIRTEL HAVE AGREED TO COMPENSATE/SUITABLY REWARD ME FOR THEIR AD-MESSAGES AT THE AFORESAID CHARGE OF RS. 1,00,000/- PER SUCH ADVERTISEMENT MESSAGE SENT TO MY ABOVE PREPAID AIRTEL MOBILE .....................AND WILL BE ENFORCED THROUGH COURT OF LAW. DUE TO A LOT OF INCONVENIENCES ALREADY SUFFERED BY ME AND HAVING FAILED TO BE PROPERLY PUT TO THE REAL COMPLAINT PERSON THROUGH THEIR AUTOMATED CUSTOMER SERVICE NUMBERS; THIS MAIL FROM ME SHOULD BE DEEMED AS SUFFICIENT ADVANCE NOTICE TO AIRTEL ALTHOUGH I WILL CONTINUE TO SEND/REPEAT THIS NOTICE-CUM-MESSAGE TO AIRTEL DIRECTLY OR THROUGH SUCH MEANS AS COME TO MY NOTICE"

Sir, The Airtel in Bangalore does not seem to know what each branch does. On 4.11.07, they had accepted my cheque as per my passbook. The bill was due to be paid before twentieth. Then a series of bill collectots and tel calls harassed me. I got someone on the phone ,when they cut off my broad band and tel connections and the person said that the cash has been received and reconnected. Now in their bill due to be paid by 8/12 ,they have charged me again for the paid amount also. The telephone remains dead ! Is there any relief ?..Rathnakar Rai.airtel tel no:[protected].

hi, never go for Airtel connection they R CHEATER without subscribing they have given their Hello tune and start taking 30/per month and after calling they not deleting

i'm unable to call airtel customer care .could you plz provide me the number of customer care except 121.
my no. is [protected]
thanks.

Hi

My Name is Biju Menon and my friend Vinod shankar was working for HP and he got a corp Connection and Airtel forced him to buy Additional connection and I got one of the connections from him in dec 2005...From that time I have been paying my bills unchecked by in Feb- Mar 2008, I just Glanced thru my monthly Bill and I see I have been Charged rs 750 for GPRS and I was using Mobile Office which is 100% free downlod and browsing and iam charged Rs 560 monthly...When I called Cx care for the First 10 times I was Transfered thru departments but no Result...then I got someone to speak to and he says that automatically in their server my profile has been changed to airtel live and i have been charged for it and when I tell them I trusted them and never checked any of my previous bills but when i saw 1 bill i find the flaw and when I asked them how can i trust them in future...the cx care is pathetic...The reps keep you on hold forever and Manager are good for nothing...they never follow up...There is a name Biju Moin, he was one of the manager at airtel who promised call backs...never called...when i call him...act as if he does not know anything...Explain the problem again and again IT WAS A HELL RIDE...I have been asking AIRTEL to change this connection or number on my name...But they r still tryin to...They also had this network isues since airtel Digital TV Came in...

Thanks
AIRTEL PLEASE IMPROVE AND VALUE YOUR CUSTOMER

Hi,

it has been two weeks since I have applied for the recoonection of my landline, which I had disconnected, as I was abroad. So far the connection has not been made and I have written, called and visited the Bangalore office atleast a dozen times.

i am fedup with the very careless, rude and callous attitude of the officials, towards a senior citizen like me.
we are promised the sky when we are given the connection.
I wish to express my disgust through this mail and hope it puts the top management to shame.
I do not know if this mail would do the needful, but am trying this out as just another option...

yes, airtel and its customer care, sucks...


Vasanthi

landline number 41609243

Dear Sirs,

I am sorry to say that your Representatives are not attending to our Problems. We had booked for two Broadband connections (512 kbps) under Swift-1099 Plan on 15.09.2009 (Subscriber Enrollment Form Nos. TBLR-0020143 & TBLR[protected] . We had deposited Two cheque Nos. 485910 and 485911, each for Rs.3, 297/=. The Cheques have been cleared in our Bank on 23.09.2009.

The Representative who had booked our connection was Mr.Jagadeesh (Mobile No.[protected]). Mr.Ramesh - Manager (Mobile No.[protected]) had promised us that we would get the connection within 7-10 working days. It is more than 15 days and we have not received the connection. Besides we are not able to contact the two gentlemen since they are not receiving our phone. The address proof verification also has been duly completed by 20.09.2009.

I am unable to contact any higher representative who can help us in this connection. I request some higher ups to help us in this respect. Hoping to get a positive reply.

Regards,
Umesh,
Bangalore.
Mobile : [protected].

complain number 28853613 is still pending please rectify at the earliest

postpaid mobile number[protected]
dated 13/10/09

No use of making complaint to airtel customer care. Change your ISP. That would be the better solution.

Hi,

I disconnected this ([protected]) no before 3 months.
One of your customer care person told me, this number will be active for 90( i.e safe custody) days but i won't get any bill payment and any charge. I have not used that number since 3 month, still i got bill of some 1700/- . How this thing is happening i am not able to understand. may be one kind of cheating to customer. This initiates bad corporate-relations.


Regards
chandan

Purchase black berry hand set 8520 on 1/12/09
pin no 212E9DBB
IMEA [protected]
UNDERWARRANTY
MOHSIN AND Rajshekar threatened me, . FROM BANNERGATTA ROAD ROAD DAMAGED MY SPEAKERS AND TOLD IT HAS BEEN PDAMAGED BY ME AND HE GAVE BACK MY HAND SET THAT IT CANNOT BE REPLACED.

the head set was working with its speaker was comming out, that was my complaint.

they are arrogant threatening, I Am going to consumer court and report to police as i have recored the conservation and I also have the photo snap during the hand set was submitted.

resond and please rplace my hand set as it was damaged by your persons.

Planning to file a suit if not responded properly


Ravi...

plz. give full skim of sms service.my mobile num is [protected].

RUSEME


PARVESH SINGH
S/O SH. RANJEET SINGH
196, Kaseru Buxar
Near By Sunil Aata Chakki
Mawana Road Meerut Email:-parvesh [protected]@yahoo.co.in
Mobile- [protected] parveshsingh.[protected]@rediffbol.com
________________________________________

CARRIER OBJECTIVE

I am very much desirous of working with a requted company with my ability to work hard and with all responsibility. I will accept all challenge given to me

ACADEMEMIC QUALIFICATION

standard Board School/College Year
10TH U.P. board Allahabad Mana Inter College, Meerut 2004
12th U.P. board Allahabad Mana Inter College, Meerut 2007

EXPERIENCE

Operating Systems : Ms-Dos, Windows-98
Package : Ms- Office 2003
(Ms. Word, Ms. Excel, Ms. Power Point)
Typing : (Hindi & English)

EXPERCIENCE

 4, Year expercience worked in ‘Arpana Hello Center’ .


HOBBIES

Lision To Music & Playing to cricket






PARSONAL PROFILE



Father’s name : SH.RANJEET SINGH
Date of birth : 06 / 10 / 1987
Language known : Hindi, & English
Marital status : Un Married
Nationality : Indian
Permanent address : 196, Keseru Buxar Mawana Road
: Meerut Pin_250001

If you given an opportunity for the above- mentioned post.
I assure you that I shall perform my duties sincerely, faithfully and punctually and
try to satisfy my senior with my hard work and good conduct.

“If you find any information uncompleted or false which I given to you with
application you are authorized to reject of cancelled my application.”



Place :………………………&hellip...⇄


Date :………………………&hellip...⇄



(PARVESH SINGH)

YOURS TRULY,

FROM LAST 3 MONTHS MY PREPAID SERVICE FAULTY DEDUCTION BUT NOBODY RESPONDING .ALSO I TRY TO CONTACT NODAL OFFICER BUT HIS CELL ALWAYS BUSY IN WORKING HOURS . MY PREPAID CONNECTION IS AIRTEL & NO. [protected]

Yesterday i activated the offer of the skim of night pack (A to A ) 200 mienutes at recharge of 28 Rs. but when i call to my friend at about 11.15pm . i talk with her. but the my main balance is lossed. i also compliant about that and I request to refund my mouny but till didn't received any responce and now the also block my number to call CUSTOMERCARE because of that I dedn't know my complent status

Yesterday i activated the offer of the skim of night pack (A to A ) 200 mienutes at recharge of 28 Rs. but when i call to my friend at about 11.15pm . i talk with her. but the my main balance is lossed. i also compliant about that and I request to refund my mouny but till didn't received any responce and now the also block my number to call CUSTOMERCARE because of that I dedn't know my complent status
my mobile number is [protected]

dear sir/madam,

sub:-our numbers not going to outgoing calls

this is reference to the above subject, sir we have taken 3(three) postpaid airtel sim cards last 4th March, our numbers: [protected], [protected], [protected], three numbers taken by "Kristal waterproofing Co."name.this three no's not worked last 17days, yours address verification executive came to my office two times, address verification also everything is fine, i visited several time your Customer care out let in "indira nagar", they said after 4 hour will be worked and 24 hours will be worked.some time they telling everything is fine, some technical problem is there. they told me several times your numbers will be activated after 4 hours. they told all lies.
your customer care outlet and customer care service also doing very bad service.

we are requested last two days back, they released out going calls only one number. that no:[protected], next two numbers([protected], [protected]) not working.

we are requesting to you please u can release the out going calls other two number also. if any technical problem this numbers, could you please change to prepaid cards.

we are awaiting for your response

thanking you
with regards.
K.Dhanasekhar([protected])
Bangalore.

dear sir/madam,

sub:-our numbers not going to outgoing calls

this is reference to the above subject, sir we have taken 3(three) postpaid airtel sim cards last 4th March, our numbers: [protected], [protected], [protected], three numbers taken by "Kristal waterproofing Co."name.this three no's not worked last 17days, yours address verification executive came to my office two times, address verification also everything is fine, i visited several time your Customer care out let in "indira nagar", they said after 4 hour will be worked and 24 hours will be worked.some time they telling everything is fine, some technical problem is there. they told me several times your numbers will be activated after 4 hours. they told all lies.
your customer care outlet and customer care service also doing very bad service.

we are requested last two days back, they released out going calls only one number. that no:[protected], next two numbers([protected], [protected]) not working.

we are requesting to you please u can release the out going calls other two number also. if any technical problem this numbers, could you please change to prepaid cards.

we are awaiting for your response

thanking you
with regards.
K.Dhanasekhar([protected])
Bangalore.

i m rahumanhussain from chennai my mobile number is [protected] & [protected], postpaid chennai number, i have taken connection from Mr.Hariharan.C.V, by today (16/09/09) paid my all dues, now i want to deactivate both the numbers, but my friend hariharan was not here in station, so please deactivated my postpaid connection SAP

Reagards

Rahuman Hussain

this telecoms range is very damaged

From:
Abdul Rahman U.M
Master mind recharge centre
M.F Plaza, Thuminadu
Post Kunjathur
Via-Manjeshwar Kasargod Dist

To,
Chief executive officer
Airtel India

Sir,
Sub: - Complaint against Kasaragod District Uppala Manjeshwar Airtel Zonal Manager Krishna

With reference to the above I submit as follows

That on 18th JUN 2008 at 3 P.M. I called your Zonal Manager Krishna on his mobile No. [protected] asking about our monthly claims and new schemes. But I was surprised to see the behavior of your uppala Manjeshwar (Karalla) Zonal Manager Krishna instead of controlling himself he was talking nonsense with me, and he does not know how to perform the duty of Zonal Manager. He was completely lost his temper and behaved unusually with me. He abused me in filthy language and he asked me not to call him again. I got insulted and ashamed for no fault of me.

Now please note that I am running a retail recharge centre service last several years, I am giving a moderately good collectin to Airtel kerala circle by selling easy recharge and much more SIM activations in my shope. I am also recommending Airtel to so many shopes of this area and asking them to open Airtel easy recharge out lets in there area.

Since last March 2008 I have not been given any claims( activation commission) by Airtel inspite of my several requests. I also would like to bring to your kind notice that none of the Airtel retailers of this area have been given any claims since last March 2008. all other tele communication companys are settling the account by the end of every month except Airtel.

Hence I kindly request you that necessary disciplinary action shall be taken against the said Zonal Manager named Krishna, mobile No.[protected]. otherwise appropriate action will be taken directly by the consumers of manjeshwar wich day deem fitt in the future course of time.

Thanking You

Yours truly,
(Abdul Rahman U.M.)

Copy to:-

Precedent
Consumer’s Society Manjeshwar
REGD 22/08

PLease for god sake, dont comit to the customers i[censored] r not able to fulfill. Please start my incoming and outgoing connection soon as i paid the 2 months outstanding amount (Rs. 630) at boriwali (mangalgunj gallery) on 01/31/08 at 5.30 pm. and ur person told line will get started in 4hours.

thanks for nothing,

Regards,
Ganesh Shinde
[protected]

Can i have the airtel showrooms in mumbai and navi mumbai also

Hi

I have taken a new prepaid card at mumbai one month ago by submitting all the necessary documents and now am not able to use my number as i am getting a message as SIM REGISTRATION FAILED. When i called up the customer care, they say that they done have records and my number is apostpaid number. How the hell these people work at customer care without the customer records.

When ever we call the they say SORRY or just hang up the call. This is the worst service given by aritel. I have used hutch for 3years but never faced a single issue. In one month i got many issues and need to callback to customer care who dont even know that i am a customer even after giving all my details.

I hope this will help you people to improve your service and please dont make or commit false promises to customers.

Divya

Hi,
I received call from “Airtel”, saying, “Your prepaid is selected for post paid (scheme 199), are you interested?”. I was ready so, airtel representative visited my office & collect the all documents and cheque of Rs. 600 on 28/2/08.

Till date i have not recd. any response from Airtel. And also my cheque amount is deducted from my account (chq issued in favour of Bharti Airtel Ltd).

Please let me know, what should I do?

thanks
kishore.

Please let me know the address o[censored]r gallary in Navi Mumbai.
Need very urgent ... I was not able to get the address in ur site... Please do giude me thru the way...

Thanxs,


Peter

Hi Abha,
one more req.ID is 516464 dt.26.03.08 was given by Pratima in your customer care.

Pls do the needful & hope so my issue will get resolved and I will get my total deduction money.

Regards,
Durgamadhav Narasingh Panigrahi
Mobile No.[protected]


----- Forwarded by Durgamadhav Panigrahi/MUM/TCS on 03/29/2008 11:54 AM -----
Durgamadhav Panigrahi/MUM/TCS
03/28/2008 03:04 PM
To
nodalofficer.[protected]@airtel.in
cc

Subject
Issue in demo no.





Hi Abha,

I am writing this mail on behalf of my brother Mr.Bipinbehari Panigrahi angst his demo card no.[protected], would like to bring your notice that I have been observing from 29.02.08, my balance is getting deducted automatically for different amounts. I am giving an example say my current balance is Rs.900 & I am doing a easy recharge for Rs.50, ideally balance should be Rs.850 whereas the next or remaining balance show as 770 or 750. I have been taking to many of your customer care guys on 936 but not got a proper reply/answer. I had lodge a complain with your Customer Care guy name Rajesh & my Req. ID is 454794 dt.14/03/08, and I was told by the same person that he will send all the transition detail to me on mail, but till date I haven't received any detail. This has been happening from 29.02.08 till 19.03.08. I want someone from you should look into this seriously. Currently my business is almost Rs.1 lakh (including of cards & easy recharge) during a month & it might go up also. If this continues then I have to look for some other option. I want you all the take care of the same thing & return back my deducted amount as early as possible.

I hope, will get a proper feedback/response about the above mentioned & also looking for the best services from your side as you are the best & number one mobile services provider in India.

Looking for your prompt reply soon along with my all deducted amounts.

If you need any clarification pls be in touch wiht me on my cell no.[protected].



Regards,
Durgamadhav Narasingh Panigrahi
Mobile No.[protected]


____________________________________________
ForwardSourceID:NT00003D52
ForwardSourceID:NT00000F2E

Hi,
I, Nitin F.Mehta I have complaint about bill, I have received my June, 2008 bill on 4th july, 2008 due date of 24th june 2008 I has been deposite a cheque in drop box same day date is 5th july, 2008 cheque No.453889, But when i received july 2008 bill it is collective bill for two month that is for june & july.
I just wants to know that if you people not received my cheque than pleased let me know.

From

S.Mari
Airtel Prepaid PH.[protected]
TIRUNELVELI 627 358
TAMILNADU




Dear Sir,

KIND ATTN: THE CUSTOMER CARE OFFICER

SUB: UNAUTHORISED DEDUCTION OF CREDIT AMOUNT- complaint

I have been using the above mentioned Airtel Prepaid Phone service for the past ------years/months.

On 31.07.2008 and 02.08.2008 I received some unsolicited SMS from Airtel Live stating that if interested I can download the stipulated messages for which cost will be deducted from my account. After reading the messages I deleted them as I was not interested.

To my shock and surprise I found that Rs.50/(Rupees Fifty only) & Rs.99/-(Rupees Ninety nine only) were deducted on the above mentioned two dates even without downloading the messages. In this regard, when I contacted the Customer Care Office at Palayamkottai, they also had confirmed after verifying with their records that there was no downloading of the said messages’s contents, but they cannot help me out in giving credit of the unauthorized deduction and they advised me to approach the head office. Hence this letter.

Please note that I have read the incoming message only and not downloaded anything as given in the messages. Please ensure that I am given credit of 149/-(Rupees One hundred and forty nine only) unauthorized deduction from my account for no fault of mine.

If I am not given credit of the same, I will be constrained to approach appropriate authorities to sort out the issue.

Please revert.

Thank you.

airtel customer care in Mumbai is the worlds wrost customer care
i have taken a STD SMS PACK 102(500 sms free) it has been activated and i sent 12 messages and checked my balance messag by *123*4# it was 4.83(483) and the very next day i was charged for messages i given complaint on sameday and they said wiythin 24hrs it will be remitted.i called 7 days continously to customer care there was no response twicw they forwarded my call to superior but 15 minutes i waited later the call was aborted.
i walked to customer care center they said within 24hrs they will do needfull.But so far the problem havent moved an inch.
soon Bharathi Ltd will shutdown.surely they will not survive within 3 yrs they will close

I think Airtel in Mumbai is the worst service-provider. Many of times, I had faced network problems even in a single day also. The GPRS facility they are providing is sometimes seen as twisted tale for me. It's like a magical and puzzling network, which no one can understand. If you will call on customer care, you will abuse yourself with a thinking that why you had called up these guys. Airtel is frustrating man!!!

dear Sir,

I am Salim M Siddique customer of Airtel Number my number is [protected]. Sir My Number is not working due to problem of (DND) service . Last Month I visited to Lokhnandwala Branch thier i met Mr. Shonu Sharma he converted my number pre-paid A/C to Post Paid a/c the date is 24/01/2009 we had paid Rs 600 to Shonu Sir for converting My A/C, But after 21 February 2009 the Mobile number had deactivate, wen i ask reason about number deactivation they told us the reason of DND service but none of the number is call by me plz if you have doubt about it check my bill for previous month that the problem for these can be solved .

Please find out the problem for these deactivation and reply us the reason as soon as possible and if possible please reactivate my number waiting for your positive reply.

Thanking you,
Yours sincerly,
Salim Siddique.

I have a airtel life time prepaid card and number is [protected] I was using card regularly ago by submitting all the necessary documents and now am not able to use my number as i am getting a message as SIM REGISTRATION FAILED. When i visited the air tel gallery at lower parel ( penensula ) they say that they done have records and my number is a postpaid number when I call to postpaid theay said this is prepaid number How the hell these people work at customer care without the customer records and at last theay said number has been permanently deletad .

I dont know even theay dont know why theay have deletad my number as i say this is life time card and even thare is balance more then rs. 200 in the card.

AirTel — Don't trust to Airtel!

I m using airtel connection. My sim was blocked. I just needed a duplicate sim card. I went to all galleries of mumbai but my duplicate sim was not available(128k). So i mailed to its customer care but no response from there. Not even the phone calls are received of mine by their nodal officers. So i tell not to trust airtel!

Kindly let me know the GPRS setting on LG's KG195 Handset. My email ID is [protected]@hotmail.com. Kindly reply by email. = Sahadevan, my mobile No is: [protected].

dear Airtel,
I am totally dissatisfied with airtel network and its customer care service....

Recently i wanted to disconnect the my mobile[protected]. However one of your Customer Rep... pursuaded me to try the network for another 2 months on the condition that he would give me rental waiver for next two months. I said fine, i would try again.

But to my disappointment, i dont see that reflected in my bill. I call up 121 and get to know that waiver was meant for only 1 month and that too will reflect in December bill and not in october bill. This is total cheating, and i am planning to sue these guys in Customer court now.

Third thing, i paid the bill outstanding thru Citibank online 3 days back, still my outgoing service is not activated. This is causing me lot of inconvenience. Thats called a customer service. Their webportal is on topping on your service.

I try to log on the complaint online it says it cant accept the request at this time...

Mohan.

Dear Sir,

I am with airtel from the last 7 years. i am switching to other service provider as u people have made me a scapegoat and ur system is rotten and i am sorry to say this.

i am in 399plan with 99 topping and without my conecrn my bill is generated withh 999 plan. for which i gave a complaint on 14-09-07 and my problem was not resolved and i again gave a complaint on 16-10-07 saying that my there was no action taken on my earler compalint and i ahave made a note of all the calls i made to airtel.

my probelm was not solved and iwas asked to make the a payment to continue the service so i made the payment hoping that my problem would be resolved by atleast 2months.

i was told by bill will be regenerated by the cust care executive and no body had given a coutesy call, always i mysel[censored]sed to call up and speak and everyboduy used to say the same thing that the CONCERNED dept/person will callup. till date my problem was not resolved and it only to mislead the cutomer every executive says that.

i myself having come to a conlusion that the problem is not getting resolved in 121, i went to SPLENDID towers and i spoke to MS.SUDHA on 25-10-07 and i explained everything, she has assured that my problem would be resolved and recalculate my last 3months bills and assured me that she will call up by3.00pm on 26-10-07.

i called last night and thismorning on 121 to know the latest status and iwas told that my COMPLINT IS STILL OPEN AND NOT RESOLVED.

I HAVE PAID MORE THAT 2LAKHS AS PER MY USAGE TILL DATE FROM THE DATE OF MY ACTIAVTION OF THE SIM CARD

please check all my 121 calls

I AM VERY VERY DISAAPOINTED AND UNHAPPY WITH THE AIRTEL AS THE SYSTEM ITSELF IS SUCH THAT NOBODY SEEMS TO BE BOTHERED ABOUT THE CUSTOMER GRIVENACE AND U PEOPLE HAVE TAKEN ME FOR A RIDE AND MADE BE A SCAPEGOAT HAVING BEEN WITH AIRTEL AND MAKING THE PAYMENTS ON TIME, my problem is still unsolved, every person who speaks does not accept the previous executive discussion.

ALL IN VAIN AS MY GOING TO THE AIRTEL hEAD OFFICE IS OF NO USE TILL DATE, niether i got a call about the delayed status nor got a mail though Ms.Sudha in airtel head office had taken my mail id

REGARDS,
C.SURESH
MAIL ID : [protected]@raminfo.com
[protected]

Dear Sir,

I am with airtel from the last 7 years. i am switching to other service provider as u people have made me a scapegoat and ur system is rotten and i am sorry to say this.

i am in 399plan with 99 topping and without my conecrn my bill is generated withh 999 plan. for which i gave a complaint on 14-09-07 and my problem was not resolved and i again gave a complaint on 16-10-07 saying that my there was no action taken on my earler compalint and i ahave made a note of all the calls i made to airtel.

my probelm was not solved and iwas asked to make the a payment to continue the service so i made the payment hoping that my problem would be resolved by atleast 2months.

i was told by bill will be regenerated by the cust care executive and no body had given a coutesy call, always i mysel[censored]sed to call up and speak and everyboduy used to say the same thing that the CONCERNED dept/person will callup. till date my problem was not resolved and it only to mislead the cutomer every executive says that.

i myself having come to a conlusion that the problem is not getting resolved in 121, i went to SPLENDID towers and i spoke to MS.SUDHA on 25-10-07 and i explained everything, she has assured that my problem would be resolved and recalculate my last 3months bills and assured me that she will call up by3.00pm on 26-10-07.

i called last night and thismorning on 121 to know the latest status and iwas told that my COMPLINT IS STILL OPEN AND NOT RESOLVED.

I HAVE PAID MORE THAT 2LAKHS AS PER MY USAGE TILL DATE FROM THE DATE OF MY ACTIAVTION OF THE SIM CARD

please check all my 121 calls

I AM VERY VERY DISAAPOINTED AND UNHAPPY WITH THE AIRTEL AS THE SYSTEM ITSELF IS SUCH THAT NOBODY SEEMS TO BE BOTHERED ABOUT THE CUSTOMER GRIVENACE AND U PEOPLE HAVE TAKEN ME FOR A RIDE AND MADE BE A SCAPEGOAT HAVING BEEN WITH AIRTEL AND MAKING THE PAYMENTS ON TIME, my problem is still unsolved, every person who speaks does not accept the previous executive discussion.

ALL IN VAIN AS MY GOING TO THE AIRTEL hEAD OFFICE IS OF NO USE TILL DATE, niether i got a call about the delayed status nor got a mail though Ms.Sudha in airtel head office had taken my mail id

REGARDS,
C.SURESH
MAIL ID : [protected]@raminfo.com [protected]

AirTel — Customer Care or DON'T CARE Customer

I am an airtel kolkata customer. I had been roaming since last may 2007. I am not at all sattisfied with the airtel customer care division. Whenever I am roaming there are some or the other problem with my connection. And every time I launch a complain with the customer care kolkata I am never satisfied.
I am listing the problems with the customer care division:
1. Standard reply of the personel - We have logged your problem. Thanks for calling the customer care. (No answer whether the problem will be solved or not) CARELESS ATTITUDE.
2. Again if you call related to the same problem - A fresh problem is logged. Ask for the previous logged problem (NO TRACE).
3. Any uncommon question you ask - call hold for 10 - 15 minutes - Standard reply - (OUR SERVER IS NOT WORKING - PLEASE CALL AFTER ONE HOUR) - after hour once again explain the whole problem and again the same answer.
4. Try to talk to any superior to the customer care executive - YOU ARE KEPT ON HOLD FOR UNLIMITED PERIOD. If luckily you get the rare opportunity to talk to them, again narrate the whole detail with every minute issues and answer (SIR THANKS, WE SHALL GET BACK TO YOU) and they never get back.

---IN A NUTSHELL - IT IS NOT CUSTOMER CARE. IT SHOULD BE CUSTOMER REPORTING DIVISION OR CUSTOMER TIME PASS OR CUSTOMER HARRASEMENT DIVISION.

airtel mobile office service is so so so so bad in gobardanga under habra, per month 8 to 10 days we have no service of mobile office. & speed ???????? so so so so slow . again and again we complain customer care they have no respons and said that upgrading problenms .We have to be know that when this problems will recover? .After all Rs498/month we recharge .

MY MOBILE NO IS +[protected]

VOUCHER OF 299(ONE YEAR VALIDITY) IS NOT ACCEPTING ON MY CELL I M TRYING TO RECHARGE & CONTACT FROM CUSTOMER CARE TOO MANY TIME BUT IT IS NOT HAPPENING.
I M VERY UPESET FROM AIRTEL & DISAPPOINTED FROM AIRTEL.

I ALLREAY COMPLAINED TOO MANY TIMES BUT THE PROVIDER IS NOT TAKING SOME SERIOUS ACTION.

PLZ SOLVE MY PROBLEM

I M FROM PATNA(BIHAR)

dear sir,
my mobile number is [protected]. on my mobile i am able to access internet but when i connect to my pc i m disconnected i had tried the poceeding told by costumare care representative but i am having no luck. so sir, an u plz kindly contact me and send an enginner to set up my internet connection on my pc

friend & family pack is not working afther 20 days
my campilent no [protected] &[protected]
please solved my problem

Dear sir,

I am very sorry to say that on 24th of Nov at 13.00
hrs Ihave my balance Rs.140.59 but with dialing any
whre my balance became 110.50 at about 20.00 hrs.
just next day morning when iswitched on my moble set I got the balance Rs.90.00 How is it so?

It is my personal request to look into the matter and reply through mail or on my mobile :-[protected]

Someone please tell me how to get rid of my ring tone and unnessary messages. People please beware of Airtel. Yesterday i got my mobile charged by 330 easy recharge for which you get a talk time of 169.24 and i had a balance of 40 from before but today i see in the morning the balance is 126 god help airtel costumers

Dear Sir, Date: 14.12.2007

Subject: Customer Service

I got Airtel connection and availing your service since Feb.2006. It is my complaint that while going to contact your Customer Executive by dialing 121. I never received any satisfactory reply from them.

Firstly, I requested to them to discontinue MISSED CALL ALERT SERVICE in the last month. They again recovered service charges on 09.12.2007 by MESSAGE CENTRE-[protected]. The message is’ YOUR MISSED CALL ALERT SUBSCRIPTION HAS BEEN UPDATED FOR THIS MONTH’ RECEIVED THROUGH YOUR SMS SENT BY 4774.

Secondly, I recharged my mobile by purchasing a voucher for Rs. 444/- which was your special offer for Diwali festival. Out of Rs. 444/- a SMS received for Rs. 395/- while inquiring about remaining balance I came to know that has been kept for Airtel to Airtel call & Rs.159/- will appear if I dial *123*6#. I purchased a tariff voucher for Rs.69/-. I regret to inform you that advantage of tariff is not applicable on Airtel to Airtel call e.g. if I dial an Airtel no. the cost of call is charged Rs.2/- per minute. I could not understand your customer service. What is the utility of Diwali Offer for a customer if he pays Rs.2/- per minute after purchasing tariff voucher?

Thirdly, the Hello tune is not working properly. Please note if your customer pays your full service charges it is your duty to offer them entire satisfaction.


Yours truly,

[protected]
[protected]

This is Srinivas reddy, i have took the sim with one year incomming payable amount is 398 Ruppes.


my mobile no. is [protected]

o consult the person who has given me the sim, but their is no response & correct answer with him.

i am facing problems fromthe begining, i hope my problem will be rectified

I sold a Airtell prepaid Mobile no.[protected] with scheme that two year validity and Rupees 125/- for airtell talk per month add in my balance but last month amount not received me.
Kindly needful at your end.

(Balwant Mishra)

My SIM Card has been lost so I need same number

i want to block one unknown number. plzzzzzzzzzzzz make it fast

Sir I want to take the internet connection in my home of airtel
Can you help me



Sunil Dalal
Sihi Sector 8
Faridabad Haryana
121006
Mob No [protected]

I am having a harrowing experience with airtel and their customer care.I have been having a horrible time for the last 4 months complaining after complaining about the your sevices and your network problem.in september i activated cricket score daily update service but only for india and pakistan oneday series but u charge me any others teams match series and india pakistan test series also.I called customer care 10 to 20
times but nO ONE can give me rigth answer thats why i paid lot of charges u r service ,this problem latest i solved but u create me anohter problem i send 2 massege dated on 25.12.07 time midnight 12.30 this two massages u charge me RS 24. I every time faced big problem in u r sites so u please look at the matter and i hope u give reply on my mail id, my mobile no is [protected], i never even get a single point of network signal inside the home and we have to rush outside to attend a call. I prepaid account holder i paid to u which charges which is not activated me u cheked out my mobiles details 1st september to till date i lodge many complaints in custmer care center and u r cutmer gallary center this time i[censored] not solved my problem then i take airtel to consumer protection court.

Dont go for airtel bcoz they change my scheme .........
and not answear my questions

MOTOROLLA C-139 — SMS NOT WORKING

Sir
Erroneously I have deleted the service no. in Message settings menu. Peobably for this reason I am not able to send SMS. My no. is [protected].
Please guide me by return of e-mail.

Ashok Kumar satapathy
Oficer, bank Of India, Guwahati Branch.
Fancy bazar, Guwahati.

Airtel customer care are bunch of stupid who dont know anything.. ..rather than helping..they are just a harrasment... everytime they have new excuses ..rather than helping the customer they just asking them to call again and again to chit chat with them..chutiyas ... i m really tired of this attitude of airtel for thier customers..and switching to some other service as soon as possible.

airtel is the worst service they dont care for their customer and since they have earned enough so it really dosent matter them much even if they loose one customer these people are [censored]s

I TOOK AIRTEL POSTPAID CONNECTION IN JAIPUR
ON 25.12.07 . IT WAS ACTIVATED 0N 26.12.07.
Connection no. [protected]
REP. OF AIRTEL TOLD ME THIS CONNECTION IS
IN CUG PLAN FOR GOVT. PERSONS .
Monthly charges 100 Rs. /month & 50 Rs. talk value
free. no, extra chages, In CUG 10 paise/ minute & 50 paise/min. on other mobile.

But I got bill of PLAN Rs. 149/month. no, free talk value, no discount, no CUG. Pl. look in to matter & change my bill according as per my plan

I have bought ISD calling card,but am unable to use
can anyone plez tell how to use
bcoz the exicutives sitting at customer care
don,t have proper information and if they answer me is all rubbish,they are there just for time pass

AIRTEL CUSTOMER CARE SUCKS!!!! One of my friend came to know that they've activated value pack of 30 Rs automatically. And, Whenever we call 121, the guy/girl on the customer service gives a no. to deactivate the plan. That no plays some news/business news and at the end they even PLAY AN ADERTISEMENT TO SUBSCRIBE ANOTHER SIMILAR SERVICE!!

And after 4-5 attempt..the call not even give an option to talk with the customer care...

PLAINE....0/10 Service...

Sir,
I Mr. Jignesh Kapadia, has mobile no [protected] since last up to 4 years. for the last my payment to [censored]al communication Bharuch on 12/02/2008 rs 200/-.

They have not update the amount against my January bill.

I also go to the [censored]al communication as on dated 01/03/2008 for the same matter but still i dint get any update from [censored]al Comuni cation.

It is now 3days after the event but not once have I been contacted by anyone from [censored]el Communication in spite of their having all my contact numbers.

My out going call facility is now de activeted. My credit limit is Rs 2000. So why my out going is de activated Not having received any action from [censored]al communication for so long I appeal to you to look into the matter and see that my payment should be update at the earliest at no cost to me.

Payment details:

Receipt no: 4376 Dated: 12/02/2008 Amount 200/-

Thanking you in anticipation.


Truly yours,

Sir,
I Mr. Jignesh Kapadia, has mobile no [protected] since last up to 4 years. for the last my payment to [censored]al communication Bharuch on 12/02/2008 rs 200/-.

They have not update the amount against my January bill.

I also go to the [censored]al communication as on dated 01/03/2008 for the same matter but still i dint get any update from [censored]al Comuni cation.

It is now 3days after the event but not once have I been contacted by anyone from [censored]el Communication in spite of their having all my contact numbers.

My out going call facility is now de activeted. My credit limit is Rs 2000. So why my out going is de activated Not having received any action from [censored]al communication for so long I appeal to you to look into the matter and see that my payment should be update at the earliest at no cost to me.

Payment details:

Receipt no: 4376 Dated: 12/02/2008 Amount 200/-


Thanking you in anticipation.











Truly yours,

Sir/Madam

I have some unknow calls from two numbers. I called to toll free number but its not exist. please i want to know some information of these numbers. pleas help me. Here is badly talking a man. Please do somthing. An d tell me your customer care numbers.
Await for your skind sooner reply.

This is for your kind information that we are using near about 45-50 Mobile Connections under corporate of M/s Rana Enterprises, Patiala. Recently, we have got new connections with the condition that we will be provided with Single Digit Number very shortly. Now Sales persons are not completing their commitments. We were committed with a Single Digit Number by DST Team Boy Ashwani Kumar ([protected]), but now he is refusing. We have in contact with your Retention Head (Patiala) Mr. Prabhleen Singh ([protected]) and DST Team Head (Patiala) Mr. Rajeev Ranjan ([protected]) continuously, but all goes in vain. The Sales People are straightway refusing for any commitment now. We are being very much harassed due to this because if the Company Representatives don’t stand on commitments made by them there is no use of any dealing with that company.this is wrong policy to attract new connections and we want to terminate our relations with your company which has no values for the commitment. Moreover your representative DST Team Head (Patiala) Mr. Rajeev Ranjan is saying that how can you trust any representative without any written commitment which directly indicates that further we will not pay any bill to your representative without any authority letter from onwards.

This is message for respected Sh. Sunil Bharti Mittal (CEO) to kindly look into the matter otherwise this will spoil the image of Airtel itself.

For any clarification and discussion, please contact at [protected] or [protected].

Hi,

I have taken postpaid connection. My contact no:[protected].
When i get bill, the name is wrongly entered. i hv already submitted all my documents. Please verify my intial change it as soon as possible.

Vinutha K.C

sir/madam

this is to inform you that i was using your airtel connection ([protected])since 4-5 months than because of some personal reasons i decided to disconnect the connection before disconnecting i enquired about your 998 plan but i was amazed to see next copy of my bill in which 998 plan was activated i called up your customer care but they did not pay heed to it, finally i made a request to discoonect the connection and was agreed to pay the remaining charges except 998 but they refused it after a month they send me a legal notice LN/GKC/SS/10867/242 IN WHICH THEY CLAIMED 1279 RS PLUS ADDITIONAL CHARGES OF 1100 RS therefore iam fowarding you my complaint
i hereby request you to look into the matter with due intrest i agree to pay all of the chareges except for 998 thanking you

yours sincerely
mayank aggarwal
[protected]

hi all,
i have a total diferent kind of problem faced by this connection.
i am using airtel from past -4 years. yesterday my sim was blocked and i called customer care service to enqiure about PUK code. since my phone was bloked, i was calling from my MTNL landline and at that point of time the waiting time was extremely painful since it as paid. here also i faced the same situation of phone being disconnected twice. then finally i looked to the web site of airtel www.airtel.sc/airtel_prepaid.html. there a no. was written to enqiure about PUK code 600600. the irony is that this no. canbe dialled only by an airtel no.(and imagine my ph. was blocked!) then i called my friend using airtel and asked her to dial 600600 and give me the code. this no. is not available !!! when she called customes care executive (i am damn sure she also must have faced the same problem while reaching to him/herwhich all o[censored]s have already faced) he said that please give me the details
AIRTEL PEOPLE THINK THAT ALL ITS CUSTOMERS SHOULD CARRY 2 SIMS ONE FOE USEAGE AND ANOTHER FOR PUK CODE RECOVERY.
it took me 2 hours to recover my puk code.
i must say that what we are getting is a third class service and my validity period is getting over in aug 2009 if the balance got empty i am damn not going to recharge it and forget about extending the validity period.



"AIRTEL SINKS"

Letter Dated - 25/03/2008


Dear Responsive at Airtel,
Please revert to the following points at the earliest:

1. I have repeatedly sent you emails, sms and called at 121 to lodge complains that you have falsely added the amount of Rs.4926/- in my bill dated 12/02/08, Bill number –[protected]. This amount is false and before the amount reached the total billing of Rs.7885/- I have raised your attention by sending emails and calling at 121 putting complains when the amount was Rs5070/- in the month of February, 1st week. But no body from your end bothered to listen to my complains. Since then I repeatedly had interaction with your response team and they assured me that it will rectified at the monthly bill generation. But till date nobody tried to understand what I am asking for and what is the real problem with the false bill which you generated and sent to me without cross checking.
2. Then in the month of November 2007 I have requested to activate GPRS on my number (HTC Touch). Again end of the same month (end of November, 208) I have requested to deactivate the GPRS from my number, which your customer care confirmed that the GPRS has been deactivated from my number. Then how dare and how come you are charging my for the GPRS since then and you have exploited my trust towards you and charged the GPRS for four months????? Do you think trusting my service provider is a mistake I have done????? REFUND MY MONEY IMMEDIIATELY WHICH FALSELY BREACHING MY TRUST YOU HAVE ADDED IN MY BILL EVERY MONTH, AND TRUSTING ON YOU, I DIDN’T CHECK THE DETAILS AND PAID THE BILLIED AMOUNT.
3. In the month of January, 08 trusting on the advise of your Sales Team, I have purchased a Black Berry Curve handset from your Airtel gallery and activated the Black Berry service on my number. But initially for first two weeks the service was fine. Then I faced repeated problems which your incompetent team could not provide the technical solutions. Then came the next blow to my trust, when you falsely added the amount of Rs.4926/- as mentioning that I have transferred data through GPRS in the bill. Which is unethical and baseless. At the first place when my GPRS is deactivated since November, 2008, then how come I transferred the data through my handset. AND the most important factor is that when I always carry my laptop and reliance data card with me, then I will definitely use this medium instead of my mobile phone to transfer data. I raised this complain in the first week of February, 08, but no body bothered to understand my problem and repeatedly reminded me that I am wrong and the bills which you falsely generated is right, FORCEFULLY. First thing your blackberry was not working on my number properly and I was getting tired and humiliated by talking again and again to your 7070 team who were giving my false promise and assurance that within next three/four hours your black berry service will work fine on your handset ! Your unprofessional and unfriendly attitude forced me finally to deactivate the black berry service on my number. Now the amount which I spent on the black berry instrument is a waste for me. Do you call it proactive approach towards your sincere and loyal customers like me who always paid the bills regularly and on time punctually before this false bill from your end generated????
4. Whenever I tried to contact your people at 121 they send me sms after sms that they are arranging a call back to me and sms me the reference numbers. AND THE MOST FUNNIEST AND CUNNING THIS YOUR RESPONSE TEAM HAS DONE IS – WITHOUT CONSULTING ME OR TAKING MY CONCERN THEY CLOSED THE COMPLAIND AS SOLVED ONLINE. How unprofessional your people and their unethical attitude???????? Can you explain why this is happening again and again???????
5. I received many sms from your end always reminding me to pay the outstanding billing amount of Rs.5236/- immediately to enjoy the continuous service from airtel. When you have added a false amount of Rs.4926/-. Of the total billing of Rs.7885/- from the bill no –[protected], I already paid Rs.2500/- on 29th February and raised the issue of falsely extracting the GPRS which is already deactivated since November, 2008, exploiting my trust on your brand, then how dare you DEACTIVATED THE OUT GOING CALL FACILITIES FROM MY NUMBER ON 25/03/08 MORNING????????????? I am repeatedly trying to bring to your notice that there is a misunderstanding or confusion from your end when the Unbilled amount was Rs.5070/- before it reached Rs.7885/-. But your people were adamant on one thing - You must have the calls, our billing is perfect. Now do not you call this and arrogant statement – As when I not raising my complains regarding my calls, I am raising my complains regarding the false mentioned data transfer through GPRS, for the amount of Rs.4926/-. You response team is confused and they are themselves not fully aware of the services about their organization and are making customers like me more confused ! Why this confusion is arising now a days in Airtel? Since I have taken this number, I have made it a resolution to pay my bills at the nearest airtel outlet once I get the sms that this is the monthly billing amount. I am not denying to pay the outstanding which I have used. But how come you expect me to pay the false charges you have added in my bill and for the service which I am no longer subscribed to??????????
6. After your people committed to me in last week that your people will not add the GPRS charges of Rs.499/- per month again and what ever the amount your have falsely exploited from me in the previous months will be adjusted in my nest bill, but what I found out from the latest bill number –[protected], dated – 12/03/08, again you are trying to extract falsely the GPRS charges from me which I am not subscribing since end of November, 2008 and people from your end admitted to this fact. I am now getting sure that it is you people’s intentional unprofessional and unethical attitude and practice to exploit simple and sincere customers like me who simply trust on you and pay the bill. Now I realize that due my not checking the billed amount details and paying immediately trusting on you, inspired you to take advantage of my simplicity and exploit me by adding false amounts which I did not use at all ! Now I doubt on all the previous billings and want to know whether all the amounts I paid since I taken this number is appropriate or every month there was a false amount hidden in my final billing amount??????? Through out last week of February to second week when your black berry service was not working properly and I have contacted your 7070 team to solve my problem so that I can use the black berry service to check my email, but they were failed to solve my problem. Half of my time was spent running after your unprofessional and egoistic team, then when I got the time to use it properly and how you have added an amount of Rs.623/- which I find is false. What I am getting is if anybody goes for GPRS or Black Berry, your billing people treat him as Scapegoat ( Bali Ka Bakra) and try to exploit the maximum smartest way !
7. And without intimating me, how can you deactivate the out going facilities from my number as I use this number in my professional life as well. And your unprofessional and unethical way of deactivating my outgoing facilities has created lots of problem for me in my personal as well as professional life. Are you going to compensate the loss????????
8. Now if you want loyal customers like to retain your service then you must have to take proactive approach. Can you arrange a face to face meeting with one of your senior and responsible person to create the confusion and stabilize a mutually fruitful and professional relationship???????????
9. First step is immediately debarred the outgoing call facilities on my number - [protected]. And arrange an one to one meeting with one of your senior official who is really responsible towards customers problem ??????

You are exploiting me since last December Rs.499/- for nothing, and this month given me adjustment of Rs.149.74/-. What for ??? Just refund false charges of GPRS from December to March immediately, rectifying the bills.

I do not want it to be adjusted against my billed amount which is false. Once you rectify the false amount from my bill which you have added in my billed amount intentionally, I will clear all the outstanding like I paid earlier. And no need to send me cheap sms like I pay the amount and you are going to give me a prize of Camera or Gold coin which I am least interested for. Instead distribute these petty things to unprofessional and unfriendly response team so that they will be motivated and will behave nicely with me and all the other people who subscribed to unfortunately – Airtel !!!


An Early response will be highly appreciated.

Thanks.

Arun Nayak

I have huge complain against Airtel and Its Dealer ...i am loosing money ...
To Whome i have to contact for solve my problem ? please let me know ..

I had taken new conection of Airtel Prepaid service . I recharged Rs98 recharge on 15th march 2008. But so far i am not getting the 1 Rs STD facility . I have communicated to customer care and your airtel dealer .9 days gone i am dial STD call at rate of 2.65 Rs /min. I lost 150 Rs Approx due to this problem .
there are two question ..
1. Why this happen ?
2. Who will pay 150 Rs to me ? Airtel or Dealer ?
my Mobile No is [protected].

My Airtel Mobil No is [protected], This is post paid number my address has ben changed kindly pls update my new address giver bellow.

WEST RESIDENCY,
CLUSTER -L, 215/F,
RELIANCE GREEN TOWNSHIP,
MOTIKHAWADI,
JAMNAGAR,
GUJARAT.

sir,
my ''mobile office'' very slove (3kbps). ples help me. ples solve??

i have 2 majaor complaints.

In a day i received more than 15 calls and sms from Airtel for their new scheme, ringtone and other subscriptions. I am really get tired with it. Please please stop sending these calls and smses to me. If i need any offer i myself will call you. For God sake please stop sending these call otherwise i will go to consumer court for this.

Secondly, there was a joke subscription call came to my phone and the phone suddenly slipped from my hand. Most probably any subscription button was punched by mistake. After this i informed to customer care that i dont want any subscription.
They have given a no. on that i have unsubscribed more than 20 times. But still it is not unsubscrubed till now. And all my money is getting deducted by your silly 3333 service on stupid joke.


Please unsubscribe the same from Airtel no [protected] thanks

I have planned to disconnect [protected]. Kindly take a action immediatly.

By
Chandran

this is Manohar from Kakinada
See my payment details
Rs 300 on 25th Feb, 2008
Rs1470 on 18th March, 2008
Why did you disconnect my connection on 5th May, 2008?
Reconnect it Immediately

Sincerely,
V.Manohar
Mobile No: [protected]

i am with your services since 7 years. but now you are causing very inconveinence for me. though i am paying bills regularly why did you disconnect my connection yesterday? reconnect it immediately.
My mobile No: [protected]

my complain is about speed . i have taken a broad band connection of plan 499at 64 kbsec but it is much slower than 35 kbsec . i tried to complain to customer care many times but the call didint reach to it .a customer care call reach to me only when i have to pay the bill .after that nothing matter to airtel company .when i had complain about it the officer talking to me say that he will wrote a complain but it doesnt even matter to them .

Dear Sir/Madam,
It is inform you that my cellphone have been lost for last monday.So, I request you to plz blocked my Sim (whose no. is [protected]) as soon sa possible.
For your kind duty, I"be obeliged to u.


Your's
Pramod Kumar
Patna, Bihar
([protected])

Date : 09.04.2008
8.25 PM
No.[protected]

With respect to my previous letter I have not received any answer from your end. I am the well old customer of 8 years. Because of your sales executives force only I have switched over to post paid. Because of the harassment given and unethical calls for bill payment and the letter mentioned of 149 starter plan 600 minutes airtel to airtel free I have used more than 300 minutes. Now your office manager at Mysore is arguing that you have not received the letter at all and we are not responsible for the letter sent to you from Bangalore office. They have charged clip charge of Rs.50 just for 5 days usage and using volgure languages which is not tolerable and I have given a letter on 6th March 2008 to stop post paid connection personally to your office which was not taken by your office manager Mr. Sharath and Ms. Sowmya at Mysore and it has been informed people’s who telephoned to me from your office for payment. Now on 30th March 2008 without my knowledge one of your office people has paid Rs.500 and reactivated the deactivated connection on 28th March 2008 for which I am not held responsible and today 9th April 2008 at 6.00 PM from Ph No.[protected] one of your office people from customer care requested me to pay the full amount we will give you Rs.250 discount which the promise given is illegal. Kindly take the necessary action because I have stopped making calls from 4th March 2008 and for the same if bill comes I am not held responsible. This is for your kind information.

Dear Sir,

We want Internet Conection (WIFI) system at our office situated at delhi, for more details please contact us.

Regards
Yogesh Sharma
(M)- [protected]

Airtel — Trying to deduct money from account wantedly

I subscribed for Airtel "music on demand".The next month a message came saying that the would reduce Rs.30 from my account for the monthly subsciption. They also sent a no. for deactivating the service. But when I dialled the no., they asked to recharge for Rs.30, 20&10 and never said about deactivating the service.

I want my all Airtel bill mob.([protected]) which have you generete on my resi. address and my Email id also as soon as possible.

Please don't Trust Air tel...
These People, for making money, forcefully activate the dialer tones on ur sim(just for namesake)...
They don't actually activate it...
They did the same to me..
i just took the card a week back..My balance has gone in negative...
Plz Stay Away From Air tel...
They are cheaters...

Plz don't Trust Airtel...
These People, for making money, forcefully activate the dialer tones on ur sim(just for namesake)...
They don't actually activate it...
They did the same to me..
i just took the card a week back..My balance has gone in negative...
Plz Stay Away From Airtel...
They are cheaters...

parul sahdev <[protected]@hotmail.com>
04/02/2008 11:10 PM
To
<appellate.[protected]@airtel.in>, <nodal.[protected]@airtel.in>
cc
Parul Sahdev/Zentrale/[protected]@DBAPAC, <[protected]@hotmail.com>
Subject
RE: Airtel - Ph No 41657009 Broadband Connection +++URGENT+++






Hello,

Could you please reply to my e-mail below?
I await your answer.

Regards,
Parul Sahdev


To: appellate.[protected]@airtel.in; nodal.[protected]@airtel.in
CC: [protected]@hotmail.com
Subject: Airtel - Ph No 41657009 Broadband Connection +++URGENT+++
From: Parul.[protected]@db.com
Date: Tue, 1 Apr 2008 12:37:14 +0100


Hello All,

This is really getting annoying that every month I receive my Airtel bill I have to call your customer care for the extra charges for Sec Edu Tax/Edu cess on service tax and these kind of miscellaneous taxes, that are to be waived from my Bill. Every time your employee confirms me that these charges would be waived and deducted next month onwards, but its an ongoing process and I still receive all these taxes applicable on my bill.
This was made very clear to me while I took your connection that apart from service tax I shall not have to pay any other taxes or hidden charges that you may apply while you bill me.
Every month these charges are added to my bill which is getting accumulated now. To make it very clear, I would not pay these charges as I was confirmed by Airtel employees that these would be waived.
If you are not ready to resolve this issue, please let me know and I shall stop using Airtel service going forward.


I look forward to have a quick solution to this ongoing problem.

Mit freundlichen Gruessen/ Kind Regards,
Parul
_________________________________
Trust & Securities Ops - CTAS
Investment Banking Operations
Deutsche Bank AG,
Mail to: parul.[protected]@db.com

Dear Sir,

I have requested your office vide my request no 16003269 dated 21/03/08 for the disconnection of my no [protected] due to my transfer in anothe state. I am sorry to say till today my no is not disconnected and a bill of amount Rs 842.50 send to my old address, even I have paid full amount at the time of submitting my application. I thing this is type of harrsement. pl. advcie what I ahve to do for disconnection of my number.

Thanks

sanjai malik
[protected]

i want to deactivate my airtel live and internet services on my mobile ( [protected] )

Refer my mobile number [protected]. helow tune subscription is being renewed. I requested through SMS (to 57886) on 21.04.08 not to renew. However, on 22.04.08 i received a sms from 6781 that my subscription has been again renewed. I again request you to stop such deduction in future.
Dr. mandal

Most of my customer care interactions with Airtel has gone well, untill today.

I had activated 'mobile office' on my post paid account and i wanted to cancel it. I called the Airtel cc and a representative intriduced himself as Madu, was attending to me.

When i asked for the code and the number to which i have to send the code, he asked for my mobile number. Eventhough i was calling from the same number, i gave him the number.
Then he asked for the billing address, which i refused, since i cannot find any reason for him to ask it.

I asked why he required my billing address, he was telling me that it is for my security. My foot. It is no way connected since i was just asking for the code and the number that is freely available.

Then i asked him if he was Madhu itself. He gave me a arrogant reply mentioning that his full name was Madhusudan R. It is better that Airtel does not have people like him in their cc, since it will cost them their goodwill with the customers.
For a minute, i was thinking that if i had the option to switch between the providers retaining the number i would have done so, immediately.

airtel co. and all who works with it, specially its customer care service, they sincerely need training for a basic courtsey about how to interact with its customer, i frequently interact many such custmor care services, but i must confess, that airtel custmoer service is absolutely lousy, amazingly thick skin guys, big shiit, all morone, third class customer service, may be all will face same problem as i am having, bloody airtell is white elephant... sick co. i am thanking myself from detaching this bloody sick organisation...

i am not satisfied your service.your custmer care not well behaved.plz respons me

Dear Sir,
I am R. K. Ghosh your customer during 8 years. My mb. No. [protected] Prepaid. My problem is 2 or 4 Rs. deduct daily from my account without any SMS & any call. I think there have some server problem. Pls. check & short out my problem as soon as possible.
I hope you will short out my problem as early as possible.

Thank's & Regards
Your Customer
R. K. Ghosh

sir,
i have called airtel customer care on 1st may... but they didnt respond me properly N more over they disconnected the call...that was not good...

I Want to know about recharges.

My No. is [protected], its validity was 14 march. Can I recharge it with life time pack on 7 may?

please send me a puk code of mobile no.[protected]
or send on mobile no.[protected]

my sim is blocked send me a puk code of no.[protected]
or send at no.[protected]

I never activated for VAS 50 Pack.
U have deducted Rs 50/ twice.
I talked to yr Mr Pradip of yr Patna office on 28/4 at 9pm.
He promised me to get it discontinued before 30/4 by 1 pm.
But to my great surprise Rs 50/ was deducted again.
I sent two message on [protected] & also on [protected] but of NO AVAIL
Pl discontinue VAS 50 pack from mobile [protected] & confirm
P C Verma

Hi,

2 months back i have taken airtel prepaid connection. And i tried to use internet services for my PC from my mobile thru GPRS. So i called to customer care. They asked me to send 2msgs for the GPRS services. 1 msg is to get GPRS settings(Mobile Office settings). and 1 msg is for activating GPRS on my mobile. so i sent 2 msgs. Then problems started. they were charging 15/- rs per day gor GPRS. but they haven't sent GPRS settings. without that settings i cant use that GPRS services. FIRST THING IS THAT AIRTEL CUSTOMER CARE EXECUTIVES KNOWS NOTHING ABOUT THEIR IVR MECHINE. AND THEY WONT GIVE RESPECT FOR CUSTOMERS. COMPARE TO AIRTEL...VODAFONE IS VERY VERY GOOD. V CAN FIND VODAFONE SHOPES EVERY WHERE. AIRTEL IS WORST...SO PPL DONT SHIFT TO AIRTEL.

Hi
My Name is Rittesh A Vora & my no. is [protected] . I m customer of Airtel fm last 1 mth. On 09/05/2008 I recd a call saying that “we are Dealers of Airtel & i[censored] pay us Rs 600/ u r call chgs will reduce to 50ps for lifetime. Our Add is at Bandra Also u would get talktime of Rs 600/-.” So I was happy to get the scheme. The next day that is on 10/05/08 there peon came &. He showed an ICard of Bharti Enterprise & gave me a form of Airtel to fill the details. He also took my licence copy & Rs.600 from me. I had saved the mobile nos. from where I recd the calls.
But till date no recharge has been made on my no. nor I hav recd any refund. I call him up on his mobile but he told me that it would be done today. Then after he told you will receive u r refund but no refund is recd by me. Now I came to know that I hav lost that amount. That is ok.
I want to alert the Airtel Co. that on behalf o[censored]r company some strangers r cheating ur customers which would ultimately affect the Airtel Co. The brand name of the Co. is being spoiled. I request u take some rigorous stepts to stop this. I think u can also trace there nos. which r as follows [protected]/[protected]. the first no is working. I request u pl trace the no & catch the culprit or else ur many customers would be cheated & which would affect the companys image.

Pl. do the needful

Thanking you

Rittesh Vora

Dear Sir,
Kindly let me knows GPRS setting on Black Berry 8100 Handset. My e-mail ID is sandep.[protected]@rediffmail.com, My Mo No. [protected],
Please send setting immedaitely

Thanking you,

R.D.Patil

Sir,
I'm currently using an Airtel pre-paid account. Many a times when i try to activate GPRS, it doesn't get activated at all! and my 20 rupees gets deducted from my account. I think I have lost around 100 rupees in the past one week trying to activate GPRS. Can you please look into the matter and reply me back to the E-mail address mentioned.

Airtel — customer care not available

This is sanjay kumar s/o sri yogendra pandit, i have took the simwith 10 days customer care service not availabel

my mobile no. is [protected]

my out going calls was barred since from 9 days, i consult the person who has given me the sim, but their is no response & correct answer with him.

Because of my brother suggestion i selected the airtel sim but at the initial period only i am facing problem, i hope my problem will be rectified

i want to april month a/c statement

R/sir,
Someone please tell me how i can stop unnecessary call and msg by you. Stop these mags and call because i really dont need of your call and unnessary messages. The customer care centre of Airtel is absolutely waste of my time.

your truly

[protected]
[protected]

R/Sir-mam
In these day I have receive more than in single day 2-3 calls in a day of new scheme, ringtones, and other Subcription. But really i dont need of your these typas of calls. I am really really get tired of it. please-please first of all stop sending these calls and sms to me as early as possible. If i need any Offer then i will call you.

your truly

[protected]
[protected]

Respected Sir,


This is to inform your that I bought a SIM card from CULLULAR SHOPPE, Shyam Kunj Building, 19, Arabinda Sarani, Kolkata – 700 005, ( Phone No. [protected], [protected] ) after submitting proper documents on 14th May'2008. After 7 days the outgoing call was barred. My Mobile Phone No. is [protected]. The Airtel customer care informed me by SMS that the documents were not submitted by the dealer. After that I contacted the dealer on 27/05/2008. They told me that to whom I submitted the documents is in leave and the documents are lying with him. I was asked to submit my identity proof again otherwise my mobile connection will be disconnected after 10 days. They behaved with me very badly and in such a manner that the fault is mine. My mobile connection has already been disconnected from 28/05/2008 without giving me 10 days’ time. I am surprised to know that they are asking for documents again. Why should I suffer because of the ignorance of the authorized dealer of Airtel ?

Please do the needful and oblige.

Your early reply shall be highly appreciated.

Thanks & Regards.

SOMAVA CHATTERJEE

I have my mobile with No [protected] kindly block my No and help me to get same No .

sir/madam
i want to deactivate the facility of t20 cricket for my mobile. i am trying to ask customer care but it is not connecting with any executive. so please tell me how can i deactivate this facility. i am recieving these masseges by no.543212. i donot want this masseges. my mobile no. is - [protected].
thankyou.

my number is not flexy number please convert my number on flexy my number [protected]

today June 6, I visited Airtel Mayapuri Relationship Office at past 11 am. I sat there for a few minutes but no one bothered to attend to me though there were two staffers over there. When confronted why they didnt bother to ask me what I wanted, the one (a Sikh gentleman) started asking me what I needed. I told them I wanted a recharge (of Rs.1000/-). Unfortunately, the gadget required to recharge was not available. The person who had this, was not there and his drawer containing the tool was off duty, I was told.
This is the most unfortunate case. The customer goes there just to face inconvenience and ridicule. The owner of the shop must be spending lot lot of money on the airconditioned office when he may not be getting enough in return. The office in such a case should be closed. If the person who has got the facility to recharge the mobiles is off the duty his drawer being locked, why should you not close the office and save money on maintenance of yr AC office. The employees were just enjoying the AC office but didnt bother about the customer.
I would like the management to give me a written apology.
My cell is: [protected] and I live nearby

Respected sir

Good Morning

SIR, your airtel office's employee in satya niketan make fool to customer.
IS THE RATION CARD NOT ID PROOF?
Yes, it is sir.
Your manager getting furious to see the ration card of the PERSON AS a ID-proof.

You have to change your self.

I also change my airtel number because u people do not co-operate us and customer care help is not a help line. It is a talking of people (little knowledge of their job)

Your manager does not know what the mean of person-ID.

It is sick o[censored].

Hi... im prabhat my mobile no. is [protected], for the last 8 months i have not been getting my mobile post paid bill despite many complaintsreminders to AIRTEL customer care. Last week on 28.05.2008, i received a call from Shri Ateek Ahmed, having mobile no.[protected], asking to repay the outstanding amount for Rs.2345, i told him unavoidable circumstances under which i was not able to repay the bill on time. He told me to pay Rs.1900 for the settlment of my account. He issued me a "No Due Certificate" after realising the said amount. Now, 5 days have been elapsed but it showing a wrong amount due for Rs.545 and current amount of Rs.24. I spoke to Sh. Ateek Ahmed, and he assured me to settle the same in 24 hours on 02.06.2008, but it showing the same amount. I spoke to Shri Ateek on Friday and he again told me to solve the same in one hour. But its really said to say that from that day my outgoing call is barned from thusday mid night. I am trying Shri Ateek Ahmed no.[protected] but he has no time to even talk to me. He is ignoring my no. despite calling so many time to Shri Ateek Ahmed. I messaged my request just to tallk to me but Shri Ateek has no time. Its really sad to say that this kind of attitude of your officer is so sad on part of customer care... I again request you to kindly settle my bill and also my outgoing calls is banned my please be activated soon. An early action in this regard may highly appreciated...

Sub: lost of mobile.([protected])

Its a prepaid one. i want to hold the card number and deactivate the same.

Please take it as emergency and do the needfull.

Iam waiting for your reply.

SUBJECT:WORST SERVICE OF AIRTEL & HARASSMENT TO CUSTOMERS

Dear Sir,


With reference to Airtel Mobile (#[protected]) I would like to inform you that,

1. Myself Pravat Kumar Jena, have fully paid the Airtel Bill for Mobile #[protected], Upto November 2007 .

2. After that I had talked with your customer care executive to disconnect the Airtel number [protected] immediately.

3. Again on 26 Dec 2007 at10:18:44 I had sent mail requesting to disconnect the above number.

4. But in 3rd March 2008, I received the following mail, in which Customer Services Executice, Benedict Gomes has mentioned that “We have checked our records and found that you had words with our executive regarding disconnection”

5. Again I replied on 12 Jan 2008 23:04:58 IST that I have no pending Bill and I had already requested to disconnect my phone.

6. But to my utter surprisement I again received mail from you that
“the services on your Airtel number have been disconnected from our side with effect from 26 February 2008. Further, current outstanding amount left on your Airtel mobile number is Rs. 630.62/- and due date for the same was 25 February 2008. We request you to clear the outstanding amount.

7. More surprisingly, My wife received threatening calls from Phone No.[protected] a phone Number from Tis hazari Court, Delhi) and she was told to contact Advocate Kaviram Tyagi Mob No.[protected].As I contacted Adv Tyagi, he also threatened me to pay the outstanding Rs.585.00 by tomorrow, otherwise "I will see you"


In this regard I would like to remind you that I had already informed in December 2007 to the Customer care Executive as well as through E-mail to discontinue my above number . But instead of disconnecting in December 2007 you disconnected in February 2006 and you have levied undue charges to me till February 2008.

8. Although I have sent mails on 14th May and 16 th May 2008 and then after reminder not to harass me, but almost after three weeks, no action has been taken from AIETEL.

In this connection I request you to send me an " NIL(ZERO) OUTSTANDING BALANCE STATEMENT " as on today immediately otherwise I shall not only publish all the above matter in all theleading news papers of India regarding harassment to customers but also shall be compelled to take the shelter of Honorable Consumer Court for
i)Deficiency in Service
ii)Levying undue charges on customers( Inconsistent amount Rs. 437.08/Rs.630.62/Rs.585.00)
iii)Harassment to Customers
iv) Threatening by advocate to self and wife
v)Mental Tension
vi) Mental Agony and
vii) pray for suitable Compensation with Cost of the Case.


An early and suitable reply as well as "Zero balance Statement" is solicited please.

With Regards

PRAVAT KUMAR JENA
E-MAIL: C/O: U K JENA
E-mail: [protected]@hotmail.com
[protected]@rediffmail.com,
[protected]@hotmail.com
MOB:[protected]

SUBJECT:WORST SERVICE OF AIRTEL & HARASSMENT TO CUSTOMERS

Dear Sir,


With reference to Airtel Mobile (#[protected]) I would like to inform you that,

1. Myself Pravat Kumar Jena, have fully paid the Airtel Bill for Mobile #[protected], Upto November 2007 .

2. After that I had talked with your customer care executive to disconnect the Airtel number [protected] immediately.

3. Again on 26 Dec 2007 at10:18:44 I had sent mail requesting to disconnect the above number.

4. But in 3rd March 2008, I received the following mail, in which Customer Services Executice, Benedict Gomes has mentioned that “We have checked our records and found that you had words with our executive regarding disconnection”

5. Again I replied on 12 Jan 2008 23:04:58 IST that I have no pending Bill and I had already requested to disconnect my phone.

6. But to my utter surprisement I again received mail from you that
“the services on your Airtel number have been disconnected from our side with effect from 26 February 2008. Further, current outstanding amount left on your Airtel mobile number is Rs. 630.62/- and due date for the same was 25 February 2008. We request you to clear the outstanding amount.

7. More surprisingly, My wife received threatening calls from Phone No.[protected] a phone Number from Tis hazari Court, Delhi) and she was told to contact Advocate Kaviram Tyagi Mob No.[protected].As I contacted Adv Tyagi, he also threatened me to pay the outstanding Rs.585.00 by tomorrow, otherwise "I will see you"


In this regard I would like to remind you that I had already informed in December 2007 to the Customer care Executive as well as through E-mail to discontinue my above number . But instead of disconnecting in December 2007 you disconnected in February 2006 and you have levied undue charges to me till February 2008.

8. Although I have sent mails on 14th May and 16 th May 2008 and then after reminder not to harass me, but almost after three weeks, no action has been taken from AIETEL.

In this connection I request you to send me an " NIL(ZERO) OUTSTANDING BALANCE STATEMENT " as on today immediately otherwise I shall not only publish all the above matter in all theleading news papers of India regarding harassment to customers but also shall be compelled to take the shelter of Honorable Consumer Court for
i)Deficiency in Service
ii)Levying undue charges on customers( Inconsistent amount Rs. 437.08/Rs.630.62/Rs.585.00)
iii)Harassment to Customers
iv) Threatening by advocate to self and wife
v)Mental Tension
vi) Mental Agony and
vii) pray for suitable Compensation with Cost of the Case.


An early and suitable reply as well as "Zero balance Statement" is solicited please.

With Regards

PRAVAT KUMAR JENA
E-MAIL: C/O: U K JENA
E-mail: [protected]@hotmail.com
[protected]@rediffmail.com,
[protected]@hotmail.com
MOB:[protected]

Dear Sir

Please give me full detail about your airtel WLL internet including tarriff detail in distric Chamba himachal pradesh.

regards

harish abrol

The problem I am facing in my mobile is that I am getting hello tunes and I am not at all requiring these hello tunes in my mobile and my balance is reducing every one hour. In my knowledge I am not making any outgoing calls and I don't know how my balance amount is reducing without making a call. I have taken incoming free. I have tried to solve this problem through your customer care. But in vain. Please de-activate the hello tunes immediately which I do not require. Also please de-activate the jung calls.

USHA KRISHNAMOORTHY
EMAIL ID: [protected]@yahoo.co.in
[protected]

dear sir,

my complaint is about hello tunes. I dont' require this. I have taken pre paid connection and my balance amount is reducing every one hour, though I am not making outgoing calls. pl de-activate my hello tunes as well as jung calls immediately. Hope u'll do it immediately after seeing this mail.

Usha Krishnamoorthy
Email - [protected]@yahho.co.in
[protected]

my problem is about helo tunes. I don't require this. Pl de-active this immediately. My balance amount is reducing every one hour though i am making outgoing calls and my incoming is free. Pl look into this immediately.

USHA KRISHNAMOORTHY
E MAIL ID - [protected]@yahoo.co.in
Mobile: [protected]

my problem is about helo tunes. I don't require this. Pl de-active this immediately. My balance amount is reducing every one hour though i am making outgoing calls and my incoming is free. Pl look into this immediately.

USHA KRISHNAMOORTHY
E MAIL ID - [protected]@yahoo.co.in
Mobile: [protected]

my problem is about helo tunes. I don't require this. Pl de-active this immediately. My balance amount is reducing every one hour though i am making outgoing calls and my incoming is free. Pl look into this immediately.

USHA KRISHNAMOORTHY
E MAIL ID - [protected]@yahoo.co.in
Mobile: [protected]

my problem is about hello tunes. I don't require this. Pl de-active this immediately. My balance amount is reducing every one hour though i am not making outgoing calls and my incoming is free. Pl look into this immediately.

USHA KRISHNAMOORTHY
E MAIL ID - [protected]@yahoo.co.in
Mobile: [protected]

i don't have airtel customer care no. plz provide me executive cell no. to put my complain regarding sms.

Sir

I want to take the Wll airtel connection please give me full tariff of wll connection. Can i use wll as internet give me tariff or any plan detail on my i.d soon as possible. I belong Himachal pradesh

regards

My mobile is showing sim card regitration fail from yesterday.
I have made the full payment as suggested by the customer care executive, but still I am facing the same problem.Its very urgent today I have to recieve some ugent calls on this number that is [protected].
The situation is mission critical.
Please help me activate it in one hour.
Thanks&Regards
Raj

AirTel — dont trust airtel

i am a airtels 09 yaer old customer in the may 26 iave recieve pne massage from airtel in that the matter was "31st may tak aap jitni baaat karoge uske aadhe paise aapko vaapas milenge 8june tak "please subcribe toh maine subscribe kiya uske baad muze sms aaya ur subscription completed baad me maine 120june ko customer care excutive se baat ki to usne mera call kari 45 mninute hold par rakha aur kat diya balance vapas nahi mila paaya
aur mai jab bhi customer care excutivbe se baat karan achahata hun to bbat nahin hoti hai

Only customer can teach a properly lesson to AirTel communication.simple try to bycott the AirTel, switch to some other good telecommunication network which offers you excellent service and take customer concerns as highest priority.

Spread this information to all networks, try to extend this issue in all public discussion forum then only we customer can show them their worth, what they are. If customer give then only there could be things called AirTel otherwise NoTel.

AirTel AirTel[protected]NoTel [protected]NoTel[protected]What Tel,

dear airtel custmer servies

i have been using airtel from 2007 . [protected] . nowadays i am reciving lots of message from one airtel number. i want block that number in my phone .please help me to dont recive the message from that number .

Date: - 18/06/2008
To,
The General Manager
Bharti Airtel Limited
(A Bharti Enterprise)
Qutab Ambience (at Qutab Minar),
Mehrauli Road,
New Delhi – 110030

Sub: Complaint
Mobile No. [protected]

Dear Sir,
I D.S.Chauhan having mobile No.[protected] of your network would like to inform you that I am receiving message’s from your service inbox with any activation of such kind,
These all messages coming from your service inbox without my permission & without my knowledge from last 15 days.

On 16/06/2008 at 4.30 pm (approx) I had received such kind of message from your service inbox after just clicking on that it shows as “ Airtel live website with models photo” I immediately deleted the message nor I downloaded nor I visit that site but it has deducted an amount of Rs.50/- from my current balance.

This was just shockable thing for me. I don’t know why it happens.

I strongly request you to credit an amount of Rs.50/- back to my mobile balance immediately as soon as possible

I strongly instruct Airtel not to send such kind of message to my mobile in feature

Thanks and waiting from your earliest action in this regards.

Devendra Singh Chauhan
S/o shri P.S.Chauhan
22/4, Uri Enclave
Barar Square
Delhi Cantt
e-mail: [protected]@yahoo.com,

C.C.To.

(i)The Manager (Customer Care)
SSDN Enterprises
G2, Raja House,
30-31, Nehru Place
New Delhi – 110 019
e-mail :- [protected]@airtel.com


(ii) The Manager (Customer Care)
New Delhi Communication
M-22, GK-II (M-Block Market)
New Delhi – 110 048

(iii) The Manager (Customer Care)
Abacus Communication
D-15, South Ex Part – II
Near ICICI Bank
New Delhi

(iv) The Manager (Customer Care)
Cellular Hut
G-32, Kalka Ji
New Delhi

SUB. I HAVE RECHARGED TALK TIME OF RS 50/- ON 23/6/08 AT 8-9PM BUT IT IS NOT CREDITED IN MY MOBILE. [protected] AND MY CONTACT NO. [protected], [protected]

Dear Sir/Mam


I am ajit sharma & have used mobile no [protected] since last one & half year due to shifted in Lucknow. In august 2007 i have already cleared all my dues but today I got a call from some one regarding pay to my dues.you are requested to close this Mobile Number. I am also attaching the invoice slip which i have paid today & I will never use airtel in future.I also have bill pay receipt which I have pay on 10/08/07 & 04/07/08

airtel is not listen my comlaint from last 8 months i am platinium custmer of airtel i have network problem in my building but airtel cant solve it

I have taken the Sathi plan on Sunday i.e. July 13, 2008, but it was not activate till today. I have called much time to customer care and also follow their instructions. As they told me to first unsubscribe my Muskaan plan and they said your Sathi plan will be activated after deactivation of Muskaan plan. I unsubscribed it on July 15, 2008. Then today I called again to customer care now they told to again unsubscribe Sathi plan and then again reactivate the sathi plan. I unsubscribed it on July 16, 2008. And call to 52543 for reactivation then again computer is asking for deactivation. In this all process I have already loose my Rs 50.00 approx. What is the hell going on? These services are only to make fool customer or to provide good services from any other mobile company.

Dear sir
my phone is disturb, my number is [protected] andsim number is-[protected], please tell me my pun code and adress is
Kung bihari singh
satandar kumar singh
69 rabich
bakhtipur
Dist-patna

i m living in city bareilly o[censored].p. thre is nakatia . in this area thereis very poor signals of airtel. i dont want to change my no. so its my compulsion . nostly ny mobile home goes on not recheable .
the no is [protected]

From:
G.B. KARODE
[[protected]@rediffmail.com]

Date: 01.11.2007

e-mail message [ [protected]@airtelindia.com ]

To,
The General Manager,
Airtel



Dear Sir,

Sub. : Mobile No.[protected].
Reg. : Discontinuity of Airtel Mobile service for a period of 12 days without any fault on my part.

With reference to the above mentioned subject, I would like to draw your kind attention to the following:

1] I am a user of Airtel Mobile Service for the last 3½ years and my Airtel Mobile No. is[protected].

2] Payments of your bills are being made through E.C.S. As such, even if any bill is not received by me, the payment against the same would have been effected through E.C.S.

3] On 2nd October 2007, I had lost my mobile and I had requested to seal the service on the same day vide request no. 1119605.

During the above discontinuation of my Airtel Mobile Service, I could not get any response from your Customer Care Service over the phone and had to finally approach your Gallery.

On 3rd October 2007, I had approached your Chembur Gallery for duplicate SIM Card. I could get the SIM card after waiting for about 1½ hours. The Madam at your Chembur Gallery had informed me that it would be activated within 3 to 4 hours, but it was not activated even on the next day.


Contd. Pg. 2

..2..
Date: 01.11.2007



On 4th October 2007, when I was in the Lokhandwala area, I had approached your Lokhandwala Gallery and again after waiting for about 1½ hour, the Madam at your Lokhandwala Gallery also informed me that the same will be activated within half an hour. Finally, the line was activated after 2 to 3 hours. I was very happy that my mobile was activated. This pleasure of happiness remained only for 3 to 4 days. On 9th October 2007, when I was at Karjat, the mobile service was “Dead” indicating “SIM registration fail”. I had then contacted on nos.[protected] and[protected] and gave a complaint to this effect, but all in vain.

One of my friends approached your Gallery at Goregaon and there was no answer to the question as to why my service has been terminated.

On 20th October 2007, I had approached your Chembur Gallery and requested that on the next day, i.e. on Sunday – Dassera, there is some function at my residence and I had requested to rectify the fault immediately. She said that, since it is Saturday, it will be activated only on Monday.

As the line was not activated till Monday evening, I contacted the concerned Madam and enquired about the same. Finally, the line was activated on the next morning, i.e. on Tuesday - 23rd October 2007.

As you would note from the above, my mobile was dead for a period of 12 days and inspite of my repeated complaints, no timely action was taken by your personnel. Airtel has failed to rectify the line for such a long time and I fail to understand the reasons for such a long delay. Also, your personnel are unable to tell me the exact reasons for such delay.

May I request you to please inform / let me know at the earliest the exact reasons for such a long delay and the reason why there was a failure in the service. With the advances made in present day telecommunication, instead of improving, Airtel services seem to be going from bad to worse.

Thanking you,

Yours faithfully,


[G.B. KARODE]

HP-GEN.DOC/GBK/sr

Hi,

Good Evening

My airtel sim card rejected(blocked).Is there any way i can recover my simcard countacts.

Please please give me solution for this.

Wating for reply

Regards
Vishal

A request for prepaid to postpaid connection of airtel, mumbai has done two weeks back. But till 14/12/2007 there is no response from airtel. A representative of Airtel (Narender), Airtel Relationship Center - Lower Parel, Ground floor, Peninsula Chambers, Ganpat Rao Kadam Marg, Lower Parel.

Airtel and the representative is simply cheating with me.

I am enjoying Mobile Office of Airtel last one year. My connection No. [protected](my location Haripal,W.B.) . From 11th Dec.07 I am not getting this facility from our area. I made complint on 13th Dec.07 and contact with customer care several times (from 11th Dec.) and also send message to 121 , but till now no result made. Today I have made another complaint using other's mobile. I beg your kind support so that I can get better service of Airtel.

With thanks
S. Chakraborty

good evening my mob no is [protected] . my problem is dactive a mobile office service i send 3 sms according to dactive service but cut my money and no reply my problem and i talk costemer care but reply very bed sob i want kindly good ans

good evening my mob no is [protected] . my problem is dactive a mobile office service i send 3 sms according to dactive service but cut my money and no reply my problem and i talk costemer care but reply very bed sob i want kindly good ans

Police Enquiry
Sir This Mobile Number [protected]
alloted why ? person please call or mail full address police Enquiry [protected], [protected]

I am an engineer at Grasim industries Ltd( Aditya Birla Group ), Presently i am using airtel rajsthan services since 2005, now a days from 1-2 months i am facing network problem, i.e.phone lines cutdown after 1-2 minute everytime and there is no clearity in sound, while airtel network is very good everywhere, still ihave complaind 2 times at airtel Customer care but problem still not solved and we are continoue facing the same problem, now i have no option if the problem is not resolved inspite of changing the service network
my location is at---> keli-nimbahera-Chittor Garh ( Rajsthan) i.e. Border of Rajsthan and Madhya Pradesh.

Kindly look into the matter and resolve the problem as sson as, as the brand name is so good.

Anil Gupta
Mechanical Engineer
Grasim Industries Ltd ( Aditya Birla Group)
[protected]

We have registered a complaint on Saturday related to our BroadBand connection.

We are yet to get any reply or feedback till Monday 12.15 Afternoon.

It has been promised to us on Saturday that, it will be resolved in 4 hrs time ..ie around 3.00 PM

Today, we spoke to one gentleman Mr.Bharani of Airtel., He is talking as if he is doing a charity for us and as if we are a beggar asking for free help from Airtel.

This is totally not acceptable, We are facing big business loss and not able to work. You have to understand this first.

Give me the recent incoming call for the number [protected]

Hi,

Just wanted to complaint about the customer service of Airtel, it is going worse day by day.
My simple request was to activate GPRS on my number, also my hello tune is not working since last 2 months but for that im calling airtel customer service since last 2 months. I have called at least 40 times till date for the same thing but no resolution instead i got a very por customer service. I was promised callbacks several times by the supervisor but i never recd any callback. today i again called up for my issue but 3 of the representatives disconnected the call. The first lady i could not get her name, the second one was Jai and the third was Imran Inamdar. I would definately expect an action to be taken for all those reps who have handled my call in the past 2 months. I hope atleast after writing this mail definately some action would be taken against the reps/supervisors.

Sumeet Chatterjee
Team Leader
Infosys
Ph#[protected]

Finally i can say that Airtel bharti shoul stop their service in India and try luck in some MONkEY buisness, coz its just money making programme like prostitution...they habe bloody Under Metric peoples in CC, who dont even know what to do ?
Hopefully Airtel company is closin in few months

Sir,

I am residence at Konavaikkal palayam which is located in 10 Km away from Coimbatore city. I am using the Airtel connection more then 3 years. My friends all are using the same network .1 year back Airtel constructed a tower at near my home (i.e. 300meter away from my home).the towe constructed area name is called Kovai Mahalingapuram. But still we are facing a network problem in our area we are not getting even single point tower. I called more then four times for this issue nothing was happened. My neighbors and our area people so many times they raised the complaint at your customer care centers. Useless response only we received from your end, behalf our time. But your customer care executives told, Persons should come from Delhi for servicing this issue. It is very funny thing I don't know. But till now no action your service engineers are taken. Regarding this issue my questions are

1. More then a 40 days we were complaint nothing was happened, is no body is paying the money for airtel connection, or our's is remote area.

2. If you proceed for servicing still service not happened did your service engineers coming by walk from delhi…
3. all service engineers are resigned from your organasation.




Awaiting for your quick response atleast fro this time…

I beleive that Airtel is a good Co. but the Customer care Executive are not at all worth being over there.

hi,
Just wanted to complaint about the customer servise of airtel because I Ravi sharma deposite my bill of Rs. 790 on[protected] this payment is said ful and final payment because i want number closed i also retain my handset in your jalandhar office to someone named ( miss or mrs Renu bala ) my connection is landline its no. is [protected] this no. is on my name . my account no. is[protected] I have two more connections from your company they are [protected] & [protected] both of these numbers are on my name Now the problem is this that according to your office report i don't deposit my bill so they disconnect my other two numbers on 30-april-2008 after a long time but for my need about your mobile services i again deposit payment of Rs. 1500 on[protected] under protest i deposit this payment only because i need your service of mobile but your company does not give good services to customers. I also send mail to miss Kavita at Mohali About all the matter on[protected] on 4 P.M but she had not taken any action .
kindly waveoff my outstanding payment of accountno.[protected] and credit the amount to my cell number [protected] Hope you do the same

i am not satisfied with your connection moreover i am having many no. of airtel eg. [protected], [protected], [protected], [protected], [protected], [protected] these all are my no but at present i am using [protected] no and i am again saying you not satisfied .problem not coming network at all whenever whereever my is deduckted without any reasons now i have taken desion that i m going to quit my all the connection your faithfully karan gupta from agra pl. take harsh action ..??????

sir,
i own a airtel connection for GPRS services, and i am trying to get GPRS setting for last 1 months but till date i haven't received the settings.
Now i have decided to discontinue this service.

No.- [protected]

To
The General Manager,
Air Tel.
Sir,
Sub: Again connect my already paid amount

I am bought your Airtel connection on jan 2007 with Sony Ericson K320i set Rs 5850/ at chennai Vasavi & co- this connection will eligible upto jan 15th 2009.actually i have two years income free and eligible to speak 1500 Rs/ now i had spoke upto i think nine hundred Rs somethink in this circumstance your company cancel my remaining amount six hundred Rs something. many time i asked your custemer service via by 121. Your employees told me "sir already we are inform to you have to finish your remaining amount before may 15th by SMS. i am asking you a qustion how to you demand me to force speake before May 15th. actually the K320i sony ericson model set is without Air Tel free paid card Value is just 4500/- only in the market on that time. so what i say i am paid money for Air tell card also which is your company saying this is free for Sony Ericson K320i model who are purchase on that time jan 2007.so iam praying you please coneect my remaing money in my account. My cell No is [protected]. so i have all right to speak with my remaining money upto jan 15th 2009. Please consider and connect my remaining money thanking you.

Dear Sir,

I am using airtel since 5 years, before 12 days my cellphone is stolen and I purchased a new airtel prepaid connection No. [protected]. I submitted my voter id card, and the mtnl phone bill for my address proof, the bill is not on my name and the voter id card have the address of my permanent house which is in MP. and I m living in mumbai i.e. the SIM card is of mumbai.
my phone is disconnected after 12 days, Now how can a person arrange his own house within 10 days in mumbai, or what kind of document needed to continue my service, pleaese tell me, I am going to disconnect my connection within 5 days..

The only thing smart about Airtel is their dialogue/commercials.the whole show is being run by a bunch of ill-trained, ill-equipped college dropouts with little ability even to understand, let alone resolve, the customers problems.My connection [protected] is less than one week old, and I'm already heartily regretting having fallen for their glib sales pitch.

I am customer of Airtel bearing No: [protected] address is P.o- Panchet Dam, Dist - Dhanbad (Jharkhand) -828206. Sir i want to aware that the Network coverage is very poor showing all time SELECT NETWORK. Airtel tower is not far from my home it is approximately 700 mtrs. Kindly give the instruction to your good officials of dhanbad zone to look into the matter as well as very soon

SANJAY KUMAR JHA
PANCHET DAM DHANBAD
JHARKHAND -828206
MOBILE NO: [protected]

To,
The General Manager,
Airtel


sir,
I recharged my no.[protected] with your 30/- night calling topup in which after 11 P.M. call rate will be 15 paise on Airtel to airtel in local no. but i have an complaint that on 20th june i call up on airtel local no. after 11p.m. and talk on that atlest one hour it should not be charged more than 9/- but from my account you charged 24/- i don't seem any logic on it please clare my doubt and refund my money back on my account
iam thankful

abhijeet malakar
[protected]
dehradun

Hi,
my name is anand. i using [protected] no from last month. this no is actually ln my brother mallesh name.
the presently i have one problem that is un billed and billed amount are remaining same before 10 days and out going also cut. but my un billed amount is 1723rs by last 4 days back, nw billed is 1730rs i dont knw how it is happand pls give a sollution and details. pls i dont have out going nw...

My number is [protected].
I rcvd a sms from airtel on 21 June 2008
"sirf apkai liyai Airtel ke or se muft SMS! Je haan payein 20 rupaiyae me 40 (Local/National) SMS bilkul muft. Jaldi SMS karein DD or bhejein 170 (muft) pe"
On 22 June 2008 Manai DD likha or SMS kar diyai 170 par. within 2 min i rcvd the reply from 170 as
"Thank you for your request! You will be given 40 SMS (Local/National) within 48-72 hrs. Rs. 20 will be deducted from you account. For free SMS balance dial *123*7#"
That time my balance was Rs. 26 and Rs. 20 has been deducted from my balace on same date i.e. 22 June 2008. Remaining balance was Rs. 6 only.
On 24 June 2008 i have recharged my mobile with Rs.66 and talktime given to me 59.74.
On 25 June 2008 Airtel Delhi has again deducted Rs. 20 from my mobile. What is? Why this?
Kindly take the strict action against the defaulter please and let me know. Rs. 20 might be adjusted in my balace immediately.

Sony ericsson - K320i — Regarding deactivation of my lost mobile number

Sir,
I lost my mobile at Salem on 11 - 7 - 08 (Afternoon 12 to 1)
I gave a complaint in Airtel office in Salem - 4 roads, for deactivating my lost mobile number(IMEI -[protected]) and for activating my new dummy sim with the same mobile number -
[protected]. But it is till not activated. Please do the needful as earlier as possible.

Preetha

net facility is not working with the speed of 416kbps.please help
my mob no is [protected]

U people r not sending the Mobile bill on time, so promlem for me
plz send me monthly mobile bill on mailing address.

Dear Sir,

Your customer care executives are always very rude and they don't really care about customers problems. They are always in a hurry to to put phone calls and get rid of the customers. No satisfactory resolution is given any time...I'm a mumbai cust of airtel for last 2 years... Every time I call cust care every representative of yours gives different resolution for the same problem... You really need to imrove at cust care stafffffff especially at mumbai...I know u people are going to take no actions... But I've done my job now its ur turn to do it!!!
Thanking You...
Rohan Patil
CBD Belapur...

This mail is regarding wrong commitment by your sales executive.

We Glare Services Pvt. Ltd. has taken 10 airtel mobile numbers of series [protected]-49 from one of your executive Mr. Dharmesh Kumar Kushwaha (His Phone no. [protected]).We have recieved the bill for these numbers 2nd june to 2nd july total of 13, 597.87 Rs.We have a complaint regarding the amount as its not as per the commitment of Mr. Dharmesh.

Mr. Dharmesh committed me i.e. 1. Fifteen percent (15%) of discount on total billing.
2. There would be no charges of FCT i.e. of 500 rupees.
3. Local messaging charges would be of 50 paisa instead of 1 rupee.
4. 1000 minutes Airtel to airtel free and after that 10 paisa per minute.
5. 30 paisa PM for local mobile.
6. 60 Paisa pm for local landline.
7. 1 rupee for STD.
8. And immediately after getting the SIM'S i called up him that i want to cancel 5 numbers from that series as my few executives left the job. Those numbers were [protected], 44, 45, 46, 48 but Mr. Dharmesh told me not to cancel them as he can hold them for few months so that i wont get any bill for those numbers but still i have recieved the bill for those five numbers.

So my request is to look into this matter asap and respond me asap with the revised bill of my airtel connections.

(Director)
Glare Services Pvt. Ltd.
CB-345 1st Floor
Naraina Ring Road
New Delhi-110028
Ph: 91+11+25777674, [protected], [protected]
www.glarejobs.com

To
The General Manager/customer care Head
Airtel

Sub:First time Bad Experience With Airtel
Mobile-[protected]

With Regard
I purchase airtel connection as per goodwill &i call to customer care at12.30 12/08/2008 am to 1 am but customer care Team leader Mr Raj kumar sharma treat me very bad, he disconnected my line by huis side and told me do the complaint if you can.

so i have a quiry with you, is this an Airtel, should i continue my no.inspite of this i am a satsfied customer of Vodafone since 2006.

so please respond me .

Thanks &Regard
Shahnwaz Saifi
[protected]

Air-tel`s FAKE Raised Invoice Against GPRS Users. Bloddy 2Gb In 15 Days., Where Users Is Getting 4-5 Kbps Speed. I Using GPRS Connection For Only Mail Download On My Handset. Only 15 Days Invoice Raiesed By Air-tel Is Rs.1400/-.

Its A StarightForward FAKE INVOICE.,

Hi,

My mobile number is 96000XXX96. I took this connection on 13th August 2008. I’m not getting any incoming calls from Reliance and BSNL numbers, I have already given complaint about the same to your customer care (HTMT) on 16th of August 2008 and frequently complaining about the same ( But not getting any response, complaints were closed without any reply). I spoke with your HTMT senior executive Mr.SRIRAM GOPALAN regarding the same today, but I got the response that the call back was provided to me ( I haven’t received and calls from Airtel ), also he said that this issue is not with Airtel it belongs to Reliance and BSNL service provided due to new number series released in Airtel - (96000 xxxxx).

Please be noted that, if you are going to release any new numbers series you people should done all the network tests before releasing the numbers.

I have missed lots of calls due to this issue, I need this to be resolved ASAP and I need rental waiver for the same.

If you are unable to do this, please cancel this connection immediately.

Thanks,
Sakthivel.R

i am using ur connnection last 4 5 years
i have 3 connection one pre paid or 2 post paid .my nbr is [protected].[protected] 0r [protected].my [protected] sim is broken so contact the airtell local office at hoshiarpur for new sim . they not give me new free sim at last i purchase new sim to airtell office at hoshairpur in 190 rupess.
i am your old custmer i am using ur service last 4, 5 yeras. so plz refund my 190 rupess [sim money].coz check my bill detils or my billing records. ia m ur regulor or good costmer.
ia m thankfull to you .

harpreet singh

Airtel — Very Poor and Third Class Customer care service

My sim has been bloked since last night i had gone to Airtel customer care at Gandhinagar Gujarat se.16 but there were internet or any system is off so the said me that we r not able to give u puk now plz find some othe customer and say him that plz can u use me your phone to get a PUK number.

So bad experience ...From now I never give to advice that u take Airtel, ...But u have to go with Vodafone, , , , , , , , with Best No.1 Customer Care Service...and also strong Internet service that u can also get your puk by Online on the web in Vodafone. I had also tried to it on airtel web but there were no any link to get Puk or login on to the Account ...How...Poor

Bad Airtel

Pruthvesh Gajera
Gandhinagar Gujarat
[protected]

Although I have not requested to changed my caller tine but automatically my caller tune has changed twice by sending SMSs and deducted About Rs.200/- in a month.When I asked customer care they said I have requested for that But I did not...I am hopeless now and few days ago I received a call from one of the customer care person and he was asking about my personal information..I refused that...I have a doubt on him...I cant understand what to do and where to inform...Otherwise I may have to disconnect my favourit Airtel Connection...

Airtel — credut deduction without usage and dam poor service

I had never known that Airtel provided the service o[censored]sing net on phone until one day my credit was deducted on this excuse that I had got this particular service activated.I called up the customer care helpline repeatedly to register my complaint.Their executives told that it was a fault at their end so the deducted amount would be credited back to my prepaid account, but that day never came.Finally I stopped cribbing about it and forgot it.
Months later I got this service activated on my phone but it never worked or it would just work for a day or two in a month.On lodging complaints about poor service was always told that either there is problem in the whole northern region or they would say that services are working fine from their end, if ever their helpline number got through, which seldom does.The worst part is you have paid for the service before a hand but still you are not able to avail it rather you are given another headache of frequently calling up the helpline and being bugged by their stupid and absurd explanations.
If Airtel's network is not capable of providing an uninterrupted net connectivity then why the hell have they started up with this service.Is it just to pocket up money and give unnecessary botheration to its customers.
Truly speaking I have never been frustrated so much as Airtel did so I strongly recommend that they should stop providing this service because are not at all fit to offer it but are rather fooling the clients.

Airtel India — Poor Network

Now a days, Airtel networks are sucking. We are living in Periyanaickenpalayam, Coimbatore. We are not receiving even a single stick (Point) of network coverage though we are about 10Ft from the Airtel tower.. Please take action and correct the technical problems in the tower.. Orelse we people will surrender our sim cards and will switch over to Vodafone...

Ya, people here are facing this problem regularly

Switch to Vodafone or AirCel

Hi,

My mobile no is [protected].I got a call from a land line no of Airtel somewhere on 20th Sept from a gentleman giving me details abt blackberry services from airtel.He asked abt my hand set and said the blackberry service is better than the GPRS service I had subscribed.I told him to give the details he said as you are paying 299 this blackberry service will cost me only Rs 249.I told this gentleman that kindly see to it that I am not cheated. He assured the best services with blackberry.He came on Monday i.e 22 and tried to make some necessary supportive changes for Blackberry.During this he made some calls to 121/7070 and other no's from my mobile.On 23rd Sept I got a call from your Mohali office abt why I was calling 121 any help I needed.I told them abt this blackberry service and asked them abt the charges.I was told that the GPRS service there was no down loading charges here in blackberry there are downloading charges so I should opt for GPRS as per my need.I received a SMS and GPRS was actvated.Again the gentleman from Blackberry(Mr Rikki.Mob No.[protected]) contacted me and said I should have Blackberry service.I told him abt the down loading charges he said sir for you there will be no charges.Again the Blackberry was activated and GPRS got deactivated.After that I was getting the mails directly but I was not able to excess any other web site.I contacted Mr Rikki and he told me that my Handset has not got updated with satellite so there is a problem.

During this he had come to my office thrice and we even had interacted for possible contract for Landline phones for our offices. I work as a cluster Manager, Punjab for Tata Aig.Even we discussed for corporate connection for my team.

I contacted him yesterday, he said that he is in Chandigarh and he gave me Mobile No of Ms Rinki[protected], I contacted this gentle lady she did asked me lots of questions, I tried to answer every question possible.At last I was told that in the service taken by me i.e Rs 249/ there is no downloading possible. I requested the lady that I believe I have been cheated and want to lodge a complaint with superiors she said I can contact Mr Somal Sood([protected]), I asked her about her abt Mr Sood's position in Airtel.She replied he is owner, this came to a big shock and surprise to me that people I am talking were DSA not of Airtel.I tried to contact Mr Sood but he was busy. I called upon 121 and gave details all what I have mentioned here.I was given the details I got my GPRS activated.If this is the service I am getting I want my mobile no to be discontinued .Plz look into it and revert



--
Thanks and Regards,
JITENDRA HOTCHANDANI,
[protected]

I have recharged mobile of Rs 200.00 thru prepaid mobile recharge facility of ICICI bank on 25th September thru my credit card. But the amount still has not been transferred to my mobile & the amount has bee debited from my account.



plz check and recharge my mobile or else transfer back my money.



Mobile Number : [protected]

service provider : airtel ( UP west)

I have a Airtel connection. I activated the GPRS for internet use, recharged with one month gprs . but the problem is not get the connection in night only can get day time but low speed
customer care executives also irresponsible

Dear sir.
please give me my telephone bill. we no receved
my bill (tel no.[protected]

I as a customer of your is not satisfied with your services. Today i downloaded 2 games on my mobile no-[protected]. the amount deducted from my prepaid no was about RS 248 which was not leagally right since the downloaded charge deduction should be nearly about RS 149 which was 99 rs more than it should have charged. i have complained it in your customer care but the customer care told me that the system is not updaded. i request you to check this problem.

Thanking you
ACHAL BHATIA

Dear Sir,
My mobile no. is [protected] taken from Patna and have also the GPRS facility.I am an executive of NTPC and the no is a corporate no of NTPC.The GPRS facility has been taken by me mainly to access the internet facility in computer through Bluetooth. My mobile phone is Sony Erricson Z555i.I am posted in Aurangabad Bihar and my address is Hotel Basant Vihar, Bypass Chowk, Arangabad, Bihar.The problem is that I am unable to access internet at my place of posting even though I get internet access when I travell elsewhere ie Patna, Delhi, kolkata etc.Your customer care & your technical cel has been very co-operative and have tried to solve my problem but cud not sort it out. Let me tell you that the Airtel cel phone service is excellent at my place of posting.Being unable o access the internet at my place of posting is creating much inconvenience in my day to day functoning.My request is to please try to sort out my problem and help me.
Amit

Hi,
Dear Sir,

I am customer of Airtel mobile network My number is [protected], I am looking
to change my Monthly plan on 599 rent, on regard I was called your customer
care one of your tale support guy is saying I have to deposit some amount.
I really feel sad on my self, trusting about your customers because being a
6 to 7 years of relationship with your company just what to change the plan
your looking to deposit...

I was totally not satisfied about your keeping relationship with
customers...

I am looking to your reply.

regard's
Anil.B

Dear Sir,

I am customer of Airtel mobile network My number is [protected], I am looking
to change my Monthly plan on 599 rent, on regard I was called your customer
care one of your tale support guy is saying I have to deposit some amount.
I really feel sad on my self, trusting about your customers because being a
6 to 7 years of relationship with your company just what to change the plan
your looking to deposit...

I was totally not satisfied about your keeping relationship with
customers...


I am looking to your reply.

To,
Airtel Manager,
Subject: Complaint against errant customer care officials & Disconnection of my prepaid services
Sir,

This is to bring to your notice that the airtel customer care is absolutely hopeless & pathetic. They give false information in the Airtel gallery - Andheri(E), next to Divine Child School(Called on hotline no.999 ) as well as in customer care. On Saturday 18/Oct/08 at 11.30 am i made a complaint to Miss Mumtaz that i cannot make calls to Pune Airtel numbers(only 2 specific numbers).She said that sir it is network connectivity issue, it will be rectified in weeks time. But its unfortunate to say that now my phone has been temporarily disconnected even after having balance of Rs.348/- with 1 yr of validity(ie.04 Oct 08).This has been done intentionally to harass customers so that next time they should not raise the complaint against the operator service and the officials sitting in the gallery.I justed pointed out her as well as company's mistakes which resulted in temporary disconnection.

I hererby request to take strict action against these errant customer care service people.It would be appreciable if such people are given pink slips on immediate basis.

Thank You.

To,
Airtel

Subject: Strict action against errant airtel gallery officials & network issuse.

Sir,
I'm Mumbai based Airtel customer have been facing loads problem in both technical as well as non-technical issues. On saturday (18-Oct-08) I met Miss Mumtaz who was rude & errant like a rebellion in Andheri(Chakala gallery).Instead of taking my complaint, she stopped my service without any prior notice.When i called up on hotline number they said that ur service has been stoppped for verfication purpose(after 2 years). This has been done intentionally by Mumtaz (gallery officials)to harass customers in order to prevent further complaints from helpless customer.On top of that there are lot of connectivity issue in mumbai suburbs.

Hereby request you to terminate such errant officers from the gallery for better interaction with customer.

Thank you,
Mayur Chavan

27/ 10/2008
I have not downloaded any game. Please credit Rs.50., as deducted by you, for some game. some thing, somewhere is seriously wrong. Please take care of the reputation of airtel. I rang up at the numbers 64611050 & then at [protected] but there was no response. please check up & take timely care in future. ** i always keep the phone in my custody, no one else uses it. Mobile No.[protected] life time connection).

I had bought a new connection of airtel, I went ahead and submitted my documents which was identity and address proof, but during verification procedure they did not find me present at my residense as i was at my work...they did not even bothered giving me any call and without notifying me blocked my Sim Card, due to this irrevalant act, i had to submit my documents again on 24/10/2008 and today is the third business day, and my phone connection has still not been activated,
I presume that this has become a part of Airtel policy to harrass their customer unnecessarily, and i really do not know as to when my phone connection will get activated and how many more time i will have to run to the Airtel Office.

there is huge coverage problem in airtel network.
for ads the airtel posts many messages via sms, but the same to customers they do not care about

Hi Myself Rahul I am using Airtel postpaid connection, Airtel charging call drop charges as well as lot of hidden charges with my Bill, I always complaint to customer care, where their systems always down, and they can never view your account.
If I try to contact manager they are not on their place every time.
I really frustrated with Airtel.

To
The General Manager
Airtel, Jharkhand, India

Sub: GPRS service not working on my mobile no. [protected]

Dear Sir,

My gprs service and mms was activated but not working properly and customer care facility was also deactivated on my mobile no. [protected] from last 6 months.
Sir, it is, therefore, requested to kindly give properly setting and activate customer care facility on my mobile no. [protected].

Y/F
Sanjay Kumar Jha
Panchet Dam, Dhanbad
Jharkhand

To
The General Manager
Airtel, Jharkhand, India

Sub: GPRS service not working on my mobile no. [protected]

Dear Sir,

My gprs service and mms was activated but not working properly and customer care facility was also deactivated on my mobile no. [protected] from last 6 months.
Sir, it is, therefore, requested to kindly give properly setting and activate customer care facility on my mobile no. [protected].

Y/F
Sanjay Kumar Jha
Panchet Dam, Dhanbad
Jharkhand

To
The General Manager
Airtel, Jharkhand, India

sub: Poor network facility & no network during evening & late night at Panchet Dam, Dist- Dhanbad, Jharkhand.

Dear Sir,
I am a customer of your airtel and i want to draw your kind attention on these facts, Sir, we are facing lot of problems like (1) Poor network service within 1 (one) km area and no network during evening & late night at Panchet Dam, Dist- Dhanbad, Jharkhand. Sir, it is service of one no. mobile network company.

You are requested to kindly solve the all problem at Panchet Dam, Dhanbad, Jharkhand.

Respected Sir / Madam,

Myeslf Mr. Sushilkumar khairnar having cell no. [protected] with postpaid connection. Recently 2 weeks back i have asctivated my GPRS service which i was using without any disturbence till last night. Suddenly it has been deactivaded automatically. when i called to customer care this morning to ask the reason, none of them answered me properly. One guy told me to sent the SMS : AGPRS to 121 and the service will activate within 4 hours. After 4 hours when i called to 121 the lady called Sulakshana told me this is my first call ro 121 after 14th Nov so she will forward my request ahead and once again it will take 4 hours. Also she addded that my GPRS service already deactivated from 13th Nov and only airtel live is activated on my request. This was surprise for me beacause since last week i am using my GPRS with access point MOBILE OFFICE i dont know what is this mess, infact i have called 4 times and you people dont have any data for that. first thing the service you only deactivated, i had never send any SMS to deactivate the system. Today i wasted my whole day to make activate my service and you all are not at all responding well. I had choosed AIRTEL for its good customer services but now i have to rethink over it and definately try for another option in the market.


Warm Regards,
Sushilkumar Khairnar
Christopher Charles Benninger Architects Pvt. Ltd.
Pune (INDIA)
+[protected]

Kind Attention: Ms Abha Gupta & Jaspreet Arora,
(Maharashtra & Goa Nodal & Appilate Offciars)

This escalation is regarding my complaint on “Network/Range problem” in my area (mentioned below). The complaint was raised with customer service in the month of mid March 2008.

After March 08, countless times I tried to get progress updates from customer service on this complaint. But every time I got same repeated answers saying “Out technical team is looking into it, we will get back to you soon”. Being a technical person I am not at all satisfied with the response and turnaround time from Airtel.

Problem – I am really surprised to see such problem on 11th floor in a prominent location (Aundh Road/Khadki Rly Stn) of Pune City..!!

1) Distorted voice/breakage in voice transfer
2) Very low range/network or No Range

I am post paid customer for since Aug 07.. On friday around 12.30pm i visited your airtel gallery for get duplicate sim as my sim was blocked...
I met your representative Mr Atul and got the duplicate sim on submission of personal identity documents. It was comitted that as per policy, the sim will be activated within 4 hours...
I waited till 6 o clock and than called up at your customer care line and spoke to Mr Saurabh, he took my compliant and sim no and gave request if 19517359. Further he committed that sim no is updated in the system and will be activated in next 48 hours...
I waited till Monday morning and called up your customer care and spoke to some non sense character Ayub... he intimated me that for activation i need to visit the airtel gallery... and disconnected the conversation...
Boss... you have staff at front end as well as your back office...
I need a revert on this else i will take up with media and other legal authority for your service failure and discomfort i had faced since firday due to your failure

Good bye...

hay airtel costomer you r not so beterr becase jo servise nahi chalu hai uska bhi charg katte ho is liye

Dear Sir/Madam,

This is one of the pathethic experience faced with the Airtel services.

Recently on 08-11-08 i have requested for the DATA CARD internet connectivity service from Airtel. Please go through my below experience.

1) On 08-11-08 i made a cash payment of 3500/- for wireless internet services.
2) Within one week of time iv recieved the services they have kept my profile as Negative and debarred by my services without valid reason.
3) After waiting such a long time and lodging the complaint on Nov-2-08 they come forward and asking me to pay additionally 200/- cash to provide the service.
4) Even after making a payment Network serivces are not connected.
5) When i dialled several times to the Customer care [protected]
i spoke to the persons: Paroo/ Mohan/ Sunitha they commit the date and again when i call next time they ll ask what is my request
6) Atlast when i met the AIRTEL show room where i made the cash payment to the person Mr.Prabhu, he says we have customers like this always and we cannot take any compaints here but only cash payments and we are not responsible for this.
7) Finally i said i dont want to go with this service since for the past 1 month i have been roaming behind your Airtel without any
service and requested to refund the money / pay the penalty.
8) They says you go to delhi and lodge a complaint we will not refund.

Lastly I dont want to register any more complaints coz i understood they are impeccable service provider in India and i want my money back.

My data card no: [protected]
Receipt Ref no: 07-08/TN/BAL/CH

Sir,
My mobile no. is [protected], I am from JNU, New Delhi. On behalf of the JNU AirTel customer I would like to say that the connectivity inside the campus drastically detoriorated since one month. With in a moment the tower is vanishing, and we have to wait for the tower to come again for a call. We have to make 4 to 5 attempt to make one phone call, and this is disgusting. We use AirTel to avail better connectivity, but we are deeply dissappointed. Many people have complained it to the customer service, but their responses are not prompt and giving us false assurance. The connectivity is worse than MTNL. I have personally complained so many times but it was not responded. There was a person who told me to dial *3370# for better connectivity, but it was shown as a wrong request/ application.
I humbly request you to fix this problem within few days or as soon as possible. Otherwise I will be forced to register my complain to your superior authority i.e. may be to your General Manager or Director. I will appreciate if you respond to me and I look forward see your cooperation to satisfy the JNU customers. Thanking You.

With regards,

Girish Mallik

I am Vikas, I bought a airtel connection from mumbai, now i have been transfered to kanpur, I am still using the No. [protected] but everytime when I use this numbered SIM on my samsung SGH-E250 the Talk Balance sudenly decreases from 3-15 Rs.
I am fed up with this issue kindly solve this problem quikly as I requested.

I have sent e-mail to you on 20 Dec'08 and again on 21 Dec'08 requesting for disconnection/deactivation of my post paid No. [protected] on the grounds of permanent posing from Pune to Visakhapatnam. On 22Dec'08 and 23Dec'08 I have requested the same action at 121 customer care but no action has since been taken. May I request you to kindly instruct the concerned person for the needful.

Dear Sir/Madam

I would like to add my number [protected] to [protected]. Can you combine both bill and send me together.

Pramod Jha
[protected]

sir, please unsubscribe my yahoo!zone on my mobile. mobile number [protected]

sir,
My compiaint is about a airtell number. [protected], this man call and use so many abuse words towards me. I have a BSNL number .I don, t know who is that fellow and he is not ready to reveal his identity. Please take some action against him

Airtel charging unnessery payments with out permission from customer. if i want clarity from customer care, they dont response.I wish to discontinue my 3 airtel connections.
philip mathew

Bharti Airtel Ltd. — No voice from 23rd of December 2008 till date i.s . 9th of January 2009

Dear sir, I have never ever seen this type of service from any mobile operator and it is height of deficiency in service for which I will file a case for
claiming my loss due to pathetic service by Airtel from 11.00 PM of 23rd December 2008 till date at #77, 3rd main road, Geleyara Balaga 2nd stage, Mahalaxmipuram, Bangalore-560086 . This is in connection with my postpaid connection [protected] in the name of Santhosh kumar.k, where in at my mentioned address I am not able to hear any voice nor able to receive calls where in there is no voice response from other side. I am jacked-up with bill for all calls made but I am not able to hear any voice from other side nor the recipient of the call can make listen anything. This is continuing from past 2 days without any resolution . I have placed complaint bearing service no.19916392 on 11 PM of 23rd December 2008 where in brainless customer care has given me advice to change hand set instead of finding the real issue with network. In our area where in tower is installed if power goes off there is no power back-up in the tower and no signal. Is this the way Airtel works? Which claims number 1 network in India?



Due to this type of service I have incurred huge financial loss where in our client called me on my cell 5 times but no voice and he came to the
conclusion that I am just neglecting the call and cancelled annual contract worth $24000.00 . I have all proof to prove this damage which has caused to me an account of pathetic service from Airtel and brainless customer care sitting at helpdesk. I need your stand on the same and for your kind information I cannot reach customer care 121 from my residential area. I need address of Karnataka office for sending legal notice.

I have approached Nodal officer and Appaleate officer MS.Roopa Karnataka (Bangalore) who openly said Airtel cannot do anything for connectivity issue and they cannot reimburse my telephone bill and she openly challenged you go to whichever court they cannot do anything with Airtel .

It's 15 days up and till now they cannot fix the issue of croos talks, No connection in my area.

This is how Airtel works. Is there any senior person in Airtel or I need to approach Ministry of Telecommunication/TRAI for needful action?

Thanks,
santhosh

i'm using airtel postpaid service from the month of june. so i'm in need of bill summary from june to january. i can view only the recent 3 months bill in my account. so you just send me the bills for the above months to my mail id.


thnks & rgds
sindhu

dear sir,
good day,
this is to bring to your notice that i was using an airtel postpaid connection vide no. [protected] in Jaipur ( Rajasthan). for some reason i had to leave jaipur and had to shift kolkata.Due bill on the above no was 1750.00 Rs. which when i came to know i tried to deposite through a airtel cards broker in my home town bareilly(up), which he deposited through mobile and we got the conformation also. after few days i came to know that my bill was not deposited yet. then i went to airtel office and inquired about. there also i got the same feed back that my bill is still due. then i again deposited full amount ie 1750.00 Rs through cheque.
since i have deposited money twice, so what is the possibility of getting money back.when i am calling airtel office at bareilly, jaipur.they are of no use.and i have wasted lot of money on communication.
transcation id of the money deducted from mobile is[protected].
please tell us the possible way.
for ur kind information we all family members are using airtel connection only.
Numbers are.
1. [protected] - amit saxena
2. [protected] - father
3. [protected]- brother
thanking you.
amit saxena
268-A, Mechnair road prem nagar
bareilly

I AM YOUR DEALER. MY NO.[protected]. BUT YOUR TEROTERY MANAGER MR. JAMIL TRANSFER MY EASY FROM JAYNAGAR FOS TO BETTIAH. WHY HE DO SO PLEASE QUARY WITH HIM AND REPLY ME ON MY MAIL.

i bought a new sim card on 18.2.09.its no s [protected]..i got a information from my mobile that my SIM card s a problem..and i went and asked Dublicate SIM card from your airtel showroom which s in George town..they asked me RS.75.to get that dublicate SIM card..after that i called and informed about this to customer care..they said not to pay any amounts for getting dublicate sim... i request you to take a severe action against this my bill no is 19 dated on 3.3.09..@ 11.35am..i am totally unhappy by this service..

My mobile No. is [protected]. Even after series of request for activating GPRS & Igiving nternet settings, for the last few days, ISP AIRTEL is not providing me the facilities.

Amiyo Kumar Paul
Kolkata
10/03/2009

i think that airtel is the most third class company of this whole world. in my opinion it will disappear from market very soon due to its poor services and third class customer care. neither call rates are cheap nor services are good and in addition to it the company barrs the call for customer care. they provide only two attempts in a day and then they may barr the call for one month or two months depending on their mood. moreover i surprise when i watch the advertisement of airtel company of best network in country. but infact i am suffering from weak signals from 6 months most of time i see no network converage in my cell the reliance's network is much bettter than that of airtel so friends neither choose airtel just prefer reliance over other companies mast call rates and mast services

RELIANCE IS NUMBER ONE AND AIRTEL IS THE 'Z' CLASS COMPANY WITH NEGATIVE GRADE.[protected]

To,
The Manager
Airtel India Ltd

Sub[protected] Get Activation of 995 tariff

I have told many times to customer service ex. regarding activate the new bill plan on this no. but they told me this plan is only for new customers if you want to take this plan then you have to take new connection for that but in my knowledge if i want to change my bill plan so i don't need to change my no. if you have take an authority to TRAI for this give me literature regarding your this bill plan and your customer service department is totally worst they don't have an idea how to assist the customers one of your agent told me don't argue with me if it is quit fine so i think Airtel is worst company and you guess have close your customer service please don't do like that.

sir
i am very much pained to inform you that i am your customer for the last five years when i purchased my first mobile connection (no. [protected]). For the last four months, your customer care department is not listerning to my complaint regarding network problem in the same no. As mine is a prepaid connection, after talking and disconnecting the call, I used to get the balance amount message which i am not getting for the last four months. Despite my repeated complains, no action has been taken till date. I am sorry and grievously hurt to tell you that i am surrending my connection if things doesn't change in 48 hours.

thank you

rahul

Your new scheme "Gana Bolo aur Hello Tune pao" is not as per your slogan; because we are not getting the songs which we want to keep our caller tune. We want a song "Gagan Sadan tejomaya" from marathi movie "Umbaratha" which we are hunting from last 1/2 hour & also you are charging too much for this scheme you people had wasted our money & time and the result is zerooooo. This is very bad source you people have choosen to make money. Shame on Airtel Service we can not imagine this sort of poor service you pepole are providing. We are heading toward Lok Aayukta Court in this matter.

I am strongly agreed that Airtel do not give good services to their customers. I am really disappointed with them.

SIR I AM FED UP WID UR SERVICES. I AM UR POSTPAID CUSTOMER, , ,
THERE IS A SERVICE OF MUSIC ON DEMAND AUTOMATICALLY ACTIVATED ON MY NUMBER WIDOUT ANY CONFIRMATION OR CALL... 7-8 MONTHS BACK I CAME TO KNOW ABOUT THIS SERVICE AND I CONTINIOUSLY CALL CUSTOMER CARE 4 DEACTIVATION EVERY MONTH...EVERY TIME I DEACTIVATE THIS SERVICE, , BUT WHEN I RECIEVED MY BILL I FOUND CHARGES 4 THIS VALUE ADDED SERVICE...I M A BUSINESS MAN, , , AND I AM NOT HAVING SO MUCH TIME TO CALL U PEOPLE RGARDING THIS...SO PLZ DO SOMETHING...PLZ HELP ME OUT

PH NO..[protected]
GHAZIABAD, U.P.

Dear Sir / Madam

Sub : Poor service/ Third class service

Dear Sir / Madam


I have taken a prepaid number - [protected], now i have to transfer this said number into postpaid.
I have given the application for the same on 27.03.09, and i was told that within 4 days, it will get transferred.
but till date the nunber is not transferred and my both the numbers prepaid as well as postpaid is not working.
I am not able to make any outgoing calls nor incoming calls.
I would like to tell you that, you people are backward in giving service to the customers.
Whenever we call the customer care, half the time they are just giggling, and i was told that it will be done within 2-4 days, it is almost 13 days now.No use talking to customer care.I have spoken to Ms.Prerna - [protected] and Ms.Sheetal - [protected] ( they are from Kalyan ) You people don't have the courtesy to revert back.
whenever i give a call, these 2 girls pretend as if they don't know anything.When i called on 08.04.09. i was told that the number will be activated on the same day by 12 midnight.
You people are third class in giving service, it's a very shameful thing.
We have taken 20 connections, i would like to DEACTIVATE all the connections, if by today the above number is not activated.
Seeing the overall service I would not recommend anyone to take AIRTEL and i don't trust airtel at all
kindly revert back ASAP, or else i will have to go to CONSUMER COURT.




Madhukar Boda

I like to know the name of person who is using this mobile [protected]

We have 2 Airtel connection in our office in RMV II Stage, but we are shifiting our office to Mahalaxmipuram, but let us know how many days it take to shift our Airtel coonecton and whether the Telephone Nos remain unaltered.

41674597 & 41674598

Airtel — Very Bad Service harrasing my day life

My first letter to Airtel(Nodal Offifer),
Hello Sir,
I am Sheela Lemoriya, using Airtel mobile connection no. from the last 5 years.
In the month Jan-2009, I spoke to the customer care dept. that I will pay my bill in installment, they agreed also, one day without informing me they debarred my incoming & outgoing call.
Why this happen, please tell me, if that was not a solution they (Customer Care) could informed me that i could not pay in installment. rather then that i could pay in one time. but without informing me disconnect my no. was very upset. you can see my Bill amount. also.
I am regular.
Inspite of being long term customer I had to face your illtreat & abusing call from your agency.
One lady call Reshma working in some agency for your recovery department was abusive in hindi language, which is really not less then any harrasment call.( Try to avoid these call at least for long term Client)
after her boss Afrin call and asked sorry on her behalf. and informed me the full procedure. and said that mine Bill was 3787/- and she will give me discount of Rs. 1000/- then i need to pay only 2787/-, and after that this 1000/- will not be added in my next bill raised and my no. will get activate.
I paid this cheque on 28/02/09 and it got cleared on 02.03.09, but till date i didnot got my no activate.
I visited Airtel Gallary, one person there he told me that only Rs. 250/- is discounted. I was shocked how come this yaar. When i was promised for Rs. 1000/-. This is not good practise. He said me to give a mail then only they can proceed further.
NOw. I want my no to be activated, I request you to confirm this lady for the discount she offered me, and get me my number's service activated.
I will give you her no.[protected]/65/65. She called me on 26/02/09 at 11:22am and 11:32am, and said this call is a recorded call.
Thankyou
SL
Response From Airtel( Nodal Officer)
Dear Miss.L________,
We acknowledge the receipt of your email dated 10th March 2009.
As per the updates received from the concern department, waiver of Rs.250 is already pass rest amount Rs.750/- will get waived off by tomorrow
and also services will get restore as soon as waiver will done.
We appreciate your valuable subscription with Airtel and will be glad to have a chance to be of any assistance to you. Should you require any assistance, kindly email us at [protected]@airtelindia.com.
With regards,
Best Wishes
Nodal Officer
Bharti Airtel Ltd.
Dial *121# ( Toll Free) to get instant account information on your mobile screen.
Note: - The working hours for Nodal Officer are between 9:30 am to 6:30 pm from Monday to Friday.




TILL DATE NOTHING HAPPENED, After That I have to say:

Mr.
I AM REALLY FED UP BY YOUR THIRD CLASS SERVICE.
Inspite of getting confirmation from your department (Nodal Officer),
Having Vicious circle of your Airtel gallery, (I visit every 3rd day to VAshi Airtel Gallery from that very day till 18/04/09). Gallery people Response: we have sent mail but confirmation, till we don’t get confirmation/call we can’t help you it is beyond our power authorization. (Really it is not less then any harassment.)
Talking and explaining the same thing to each new person who comes across from your Airtel Company. (Just because of your improper update, when you say your call is being recorded but actually it is not, as every time I have to explain)
There is no solution for activating call service on my no. from the last 2 1/2 month. Very disappointing. Your company is working worst/bad service.
Then also, I got a bill on my residential Address, which has due amount of Rs. 1454/- Which include my Previous Balance + Rent for month. Ridiculous. Where I was having ZERO previous Balance and If my call service was not activated from your side, how i could pay Rental Amount + etc….
If you can’t solve the case get back you’re your SIM with regret that you are capable of solving a little matter, of course you have wasted my time so you have to compensate me.
Because, when we don’t pay you, you sue us / sent legal notice + torture by giving abusive call from recovery department.
If my case won't be Solve I will sue you. I have many things to do other then Making call/ visiting Airtel People.
Thankyou.

Hello, I would like to close down my airtel mobile services as I am shifting away from city.
My mobile no. are [protected] and [protected].

Kindly close down my services. All bills are paid till today.
Thanks.[protected]sanjay somane, mumbai.