I M murary jha my airtel number is [protected], [protected], [protected], [protected], all four number is using by me or my wife..........
MY PERSONAL NUMBER IS [protected] and [protected]
ur all cutomer care is is fraud and his all commitment is fake.
Daily basis phone and daily new & new complain number i m totly fedup with ur shift manager and managers his name (KULDEEP DUA , MUKESH, KUMAR, DEEPAK SHURTI, ADITYA, NEETU, NILENDRA, MANPREET). They gave me lots of complain no[protected],[protected],[protected],[protected],[protected],[protected], and extra exctra) i don't know whats problen in your server in last 5 days. i know your brand name is high but your working style of just like RAILWAY ENQUIRIES. all customers is BLOODY and STUPID acordind as your customer care services.
Thanks a lot for last 3 year exprience of airtel.
please block all four number ([protected], [protected], [protected], [protected]) because today i m totay frestated with your working of style and your commitment..........
murary jha
[protected]
Aug 13, 2020
Complaint marked as Resolved
Actually I have bought 4 connections of Airtel from an agent (Name-Rajiv, [protected]) at EXL in mid november 2007. Three of my connections (9971xxxxxx, 9971xxxxxx and 9971xxxxxx) have already working properly but one number 9971xxxxxx is not activate still.
I had talk with the customer care and they said that there would be address verification in 48 hours and then that number would work. But there is no address verification and when i called to the customer care AFTER 48 HOURS, they again told that they are forwarding my complain and there would be address verification in 48 hours and the number would activate only after successfully address verification.
I had sent a mail on 17th of December to Airtel's Nodal Officer regarding this problem, but i am still waiting for a sulution from that side.
I had a call with customer care on 22nd December 2007 and He told me that i have to register a complain at nearest Airtel shop. I went to the nearest shop ( Airtel Showroom, 290 A, GT Road, Ghantaghar, Ghaziabad). There i requested the staff to register my complain. But the airtel staff has made very rude behave with me. He told that he has no time to take the complain. He said "AAP KAL AANA . HAMARE PASS AUR BHI BAHUT KAAM HAI. ABHI HAM COMPLAIN NAHIN LE SAKTE." I requested a lot but he didnt get any attention to me. It was surprisingly very rude & unethical behaviour from an airtel staff. I again asked to the customer care and they told (surprising answer again) that any agent would not right to issue four SIM to a single person, and the number 9971xxxxxx would not activate anyhow. Also he suggest that i have to talk with EXL's relationship manager. I am asking you that if your agent Mr. Rajiv ([protected]) was collecting cheque for that number and gave me that SIM, was he unaware of Airtel policies??
It is very surprising that how can a negative address verification for a number where three numbers are already working on that same address.
I am very upset with the misguide and misbehave of all the related members of Airtel. I have already submitted the amount of Rs 000.00 as well as the tax of that amount Rs. 00.00. The amount has already been credited from my bank account from 3 weeks ago and my SIM is still not working.
So i m requesting all the readers to not buy any Airtel connections because i am get fed off all the nonsense from the Airtel staff.