Airtel Complaints & Reviews

AIRTEL- CALLING CARDS — Misselling by Airtel on their calling cards

I had enquired about the Airtel home calling card at the New Delhi international airport. I was told by their representative that the calling card does not involve any cost of access except the call rate of Rs8 per minute. I had also specifically enquired if this was true for Singapore and I was told that the same was true.

However, I later found out that each access using the calling card costed me Singapore dollar 2.5. This is way above the amount that I would have paid, had I jsut used my local India number. On my return I contacted a person by the name of Sunil. This gentlemen was least interested in sorting out the issue. I later found out that mine wasn't an insolated case and that many others have faced similar fate by using the calling cards

Interestingly The Airtel customer service representatives disconnect the phone as soon as you tell them that you have a complaint

Hi,



I have an Airtel 4G connection in pune. The sales guy told me that the tower is in my society while taking the connection. Post an amazing demo i went ahead with it and today after a wifi router which cost me nearly 5500 + running a wire a from the sweet spot (demo spot) to my work station another 2000 i have nearly lost 7500 in the whole ordeal. Today nothing works. I get frequent disconnections( 20 to 25 minutes and i am disconnected) My complaints to the customer care has been just pushed between their two teams which is their Network team and the other is the home visiting engineers. They now tell me that the site is 500 mtrs away from house and thats the reason i am facing this issue. The network team even had the audacity to to tell me to suspend my account till they dont get adequate conenctivity in my area. On my call to the customer care today i realised that i have played online games and the charge is another 6oo for that. I would have loved to play games but not on a connection which i could not even use. My guess is under the pretext of testing the visiting engineers have been playing them. A very BAD experience. On my questioning on authentication before making such payments for such games i was not given any answer. They say you may have accidentally clicked on them.

Guys. My bad exp. In aloss. After paying taxes and not getting any services from the government i am now even facing these private service providers and getting the same crap.

My Last try to approach some senior authority at the Airtel website gave me the below notification (note: This is a copy paste from their website after clicking on the link for Grivance Redressal on the below mentioned. Another anecdote from Airtel :). Even here i as a consumer am being blamed to pull their site down.

WebSite : http://www.airtel.in/wps/wcm/connect/about+bharti+airtel/Bharti+Airtel/Need+Help...⇄

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [protected]@your.address and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I think the below email will throw light on my plight with Airtel 4G in Pune. The joke is it says Platinum Customer Care. As a reply to the below email, they sent me the latest bill!!! Yeah right!!!
[protected][protected][protected][protected][protected]--

[protected] Forwarded message[protected]
From: Anup K <[protected]@gmail.com>
Date: Fri, Dec 21, 2012 at 3:49 PM
Subject: Airtel Mobile 4G SIM#[protected] Account #10324XXXXX
To: platinum.[protected]@in.airtel.com
Cc: [protected]@airtelmail.info




Hello Abhilasha,




I subscribed to the Airtel 4G (USB modem) as soon as it launched in Pune in Nov 2012. I was very happy and expected and was promised a wonderful browsing experience at lightning speeds and great connectivity. Instead what I got was a product that has barely worked for 10 days in the last 8 weeks and a customer service team that is hardly reachable and creates service request numbers when I reach them only to auto-close the requests without any action on the same.



The service was tested by your sales guy and service engineer prior to my buying the product and was told that there is excellent 4G coverage in my area and that connectivity would not be an issue. On the recommendation of the sales rep (Mr. Shekhar) I purchased the 4G USB modem along with a TP-Link 4G Wi-Fi router totaling to Rs. 7500/-. I paid in cash on request since I was told that paying by cheque would delay activation.



The problem started two days after I bought the product with the USB modem not responding and zero connectivity. I tried contacting the customer service helpline @ [protected] and was unable to get anybody to take down a service request. I tried all options on the IVR and everybody who picked up said that the IVR had not been setup for 4G yet and someone would call me back. I was not even given a service request number. After a week I was able to reach someone who told me that somebody had notated my account with the remarks "Customer requested deactivation" and that my account had been disabled. This was when I had paid the first bill sent to me ahead of time. When I contested this, I was told that there was some error and that the account would be reinstated. The same day the service was resumed and worked for a couple of days.



Since then, the device has again stopped working and I have been chasing the customer service helpline ([protected]) and the sales rep @ +91-98602XXXXX but to no avail. Both the devices sit on my desk without any use to me. However I am getting the bills for the service on time. I have been able to get some service request numbers; however they have been auto-closed as before without any resolution. (Complaint #47503115 dated Dec 9 2012, #47541762 dated Dec 11 2012, #47596027 etc.). In the interim I am forced to use a Reliance Netconnect+ USB modem which may not be a 4G but does the simple job of keeping me connected really well!!!



I am clueless on how to proceed further on this and then I get the below email telling me that I am a valued customer and your favorite. I really do not know whether to laugh or cry.



Please tell me how I can return these devices to your office. Looking them lie on my desk without use keeps reminding me of my folly.



Yours sincerely,



Anup K



(One of your valued customers and a favorite of course!!!)








[protected] Forwarded message[protected]
From: airtel <[protected]@airtelmail.info>
Date: Fri, Dec 21, 2012 at 12:15 PM
Subject: You are our favourite
To: [protected]@gmail.com






Dear Anup K airtel mobile : [protected]

You’re one of our most valued customers. You mean the world to us. You are our favourite.

airtel favourites is our way of thanking you for choosing airtel and our commitment to do everything possible to enhance your experience with us.

We’re always here for you
We have revamped our 121 hotline, ensuring you have rapid access to our service executives at all times, should you wish to speak to them. Alternatively, you could write to us at platinum.[protected]@in.airtel.com. So please feel free to call or write to us; we promise to respond to you within 4 working hours.

We’ll lend a hand to you
We understand you keep very busy and are often pressed for time. If you like, we can come to your doorstep to pick up payments or documents, to deliver SIM cards and even to optimize your data settings, for a small fee. We’ll also help transfer your airtel connection, when you relocate. Along with a similar number and zero activation charge, you’ll receive a special roaming plan while you move cities. Please just call us at 121.

We’ll go the extra mile for you
The next time you travel abroad with international roaming, you’ll get the special benefit of zero security deposit. In case you’re away longer, we can keep your number locked, for a small fee, so you can continue using it once you’re back. We’ll also be glad to enhance your credit limit if you so desire.

Our endeavour will be to continually enhance your airtel experience in many more ways. We’d also love to hear from you on any suggestions or comments that you may have. Please do write in to us.

Once again, thank you for choosing airtel.

You’re our favourite, and we’re here for you.

Warm regards,

Abhilasha Hans
Chief Service Officer
Bharti Airtel Ltd.

i have registered my number for DND and even after the cooling period of 45 days, daily i am getting 3-4 commercial sms.

i have called airtel numerous times, and all they do is ask me the same details over and over again and every damn time they give me a new complaint number and increase the resolve date by another 2 days.

this is a complete scam by airtel and its customer service is of no help.

below are details of some of the sms i saved . I have receieved numerous others as well

TA-Book july 11, 2009 1:34 pm
TA-Raheja July 11 2009 1:29 pm
TA- TDI City July 11, 2009 8:36 am
TM JLK Ent July 10, 2009 5:30 pm
TA AFFORDBL July 10, 2009 12:57 pm
DK-Rajeev July 9, 2009 5:55 pm
TM JLK Ent July 8, 2009 4:04 pm
MD- HomeLoan July 7, 2009 3:06 pm

apparently i am not the only one suffering from this, numerous of my friends complain about the same thing but do nothing to stop it.
actionshould be taken against airtel as it doesnt give a about the user compaints.

If you really cared you would have notcide the e-mail option
Moreover i have already put up (and i counted them!) 10 complaints regarding the same dam issue to the customer care.

Yet i keep receiving bloody irritating commercial sms and now even phone calls.
Its as if airtel itself is trying to harass its own customer. Stupid service...all you people do is send some letter to the TRAI for the concerned SMS sender...but hello there are thousands of such commercial sms sender...so are you waiting for the customer to give you 1000 complaints so that you can send 1000 letters to TRAI.

Typicall Indian slackness!

My number is [protected]
Am getting unwanted sms containing

Status : not retrieved
Subject : Love, Miss you, Happy week end etc
From : Airtel
Along with the transaction ids and message type : Personal
This has created lot of issues in my family

I request you to kindly look into that and take severve action ....

Airtel Prepaid — Incorrect Recharge

I recharged my mobile phone at 20.49 on 19th July 2010 for Rs. 500/- , My mobile number is [protected] (Pune) and the transaction I D is[protected]. However only Rs. 1/- has been credited to my account.
Kindly take corrective action.
Thanks
Dr. KalyanDuttaGupta

Hello,

I have erecharged my a/c for Rs.51.00. but I have got Rs.0.51 talktime. It is very bad. my cell no is [protected]. Please take corrective action.

Ningappa

Any update on this please?

Airtel Digital — some channel is not open due to not setting SAT 2 Set Up by airtel digital authorised dealer

My airtel Digital costomer ID [protected] From About 20 Days Some chennel Is not open due to not setting of SAT 2 Satup by airtel digital authorised dealer I Request on date 10.03.12 Request no.16893714 But Local Authorised dealer is not instructed

As on 16th May 12:40:

No calls from Airtel and no communication regarding installation. Surely this company is run by a bunch of jokers to fool people out of their money!

8th May: Money withdrawn by Airtel Rs. 6670/-
Cust ID: [protected] (Provided on 12th May)

13th May: Call asking for Pincode - 600078 (No further action taken)
14th May: Call regarding area - K K Nagar, Chennai (No further action taken)
16th May: Still waiting for a call from Airtel

BEWARE OF THIS FRAUDULENT COMPANY: AIRTEL DIGITAL TV

Airtel/Sim Card — replacement

my airtel simcard are dammaged but distributer are not changed/replacement.

my address--
md. al kamal khan(captain)
aawaz channel
Sadar Road, Near SBI ATM
ambikapur, Surguja, CG, India
pincodno.497001

SIM CARD — to replacement of sim card

Dear sir,
I was using reliance GSM service. Unfortunately my Nokia Mobile lost on 26.09.08. I had brought that Sim ([protected]) from Bilaspur.Now I Have been living at Umaria (M.P.) since last December. I'have given all my necessarry document (e.g. F.I.R., ID proof Address Proof) to the Retailer. In spite of it He could not close my sim. Now what shall I do? please help me.
My current Mobile nbo. is [protected]

Airtel — Replacement SIM not activated yet

I had applied for a duplicate/replacement SIM Card for my Cellphone nuber [protected]. I had got the Sim at 6:45 pm from the Airtel Office(Regional) at S.A.Road, Elamkulam, in Cochin City. I was told uponmy inquiry that the SIM Card will become fully active within 2 hours at-the-most. Please help!!! I can't do anything without my SIM or Cell.Please call me tomorrow at daytime on my alternate cell number +[protected]. I live in Cochin city itself. URGENT!

My sim (Mobile no [protected]) was showing insert sim message. i was adviced to replace the sim at your relationship centre. I m in ( west bengal, sonarpur Kolkata 700150 ).This problem resolved please.

Same here...I am waiting for the same...Lot of dates committed...They dont turn up at all...Planning to cancel the service.

hi people,
this is arun from chennai. my airtel number is [protected]. for the past one week my account balance was deducted for 170 rupees .
the reason was gprs downloading which had not done. am also having 2gb internet pack, after many attempts and complaints my number is deactivated from calling customer care.after several attempts they refunded 100rs. not the full amount. this week again they deducted 80rs.
airtel is completely a fraud company. lets see what they will do after seeing this complaint. my mail id is [protected]@gmail.com

Dear Rakesh Ranga...
am deeply disappointed with the service of airtel after i written here, nobody contacted me and refunded my money. but again the same mistake happened to me. again without my knowledge they activated cricket score alert and deducted 25rs money for java game download which i did nothing.
i tried to contact the customer care. my number is still blocked to contact c care...what a stupid service you are giving...every time i contact u people through other's mobile. now they refunded 36rs. but the call costs me 15rs for contacting c care..whats the point in it?
still 80rs not refunded...and i hope u people here are just a back office frauds just to answer the posts posted here.thats becoz to save your company's reputation. if anybody illitrate ou people will easily cheat them..airtel is completely a worst service provider nad customer care too...

We have given the request for postpaid to prepaid conversion & it has been registered with ref.no.1232031, also i received new sim. Today the mobile display shows 'No Service '.When i will get the new sim activated.Please reply.

AirTel — Billing for Games

In this month (July-Aug 2011) bill there is a charge of Rs 398 for DSL usage under Games. There are two units mentioned. I have never used Games, then why these charges. Even the details have the time as 0.0.0. There is a problem at Airtel end. I called up customer care and he said that I must have used it. When I asked to talk to a manager he said someone will call me in 2 hrs. But nobody has called me. Also tried raising this complaint thru airtel.in portal by logging in my account. When I submit the complaint the portal throws an error stating - " We are unable to process your request. Please try after sometime. "
My a/c no is 15173211 . Please fix and revert back these charges.

Dear Rakesh,

Please speedup the activity, why the complaints was not attended in January-February by your team.
Recovery persons are calling me frequently. I am ready to use my airtel number[protected] after the resolving of this problem.

please send the customized bill to my regular mail id, i will pay the same.

Regards,
Sangameshwar

Dear Rakesh,

What is the status of my issue, i did't get any reply from customer care about this issue.
please let me know the status.

Thanks and regards,
sangameshwar

Dear Rakesh,
It is not resolved, airtel is cheating the costomers by doing these kind of things. I need full discount of extrabill which was added due to java games. Please inform to concern dept. Unless and until i get the discount . I will not pay the bill.
Regards,
sangameshwar

I got a missed call from [protected] on 20th Dec 2010 at 1.21 pm.I tried calling but i dont have ISD calling so could'nt found out.Then i checked out on the net ,the no.is from pakistan.I want to lodge a complaint against this. where do i do it? pls help.

Hi,

Today I got a missed call from [protected] at 10.13 am plz look in to this matter and let me know about this unidentified caller.

Thanx.
Ashish

AirTel — Missed call from from Pakistan

I got missed call from the number [protected] on dt. 14.06.2012 at 06:45 pm. It came to my knowledge that call is from pakistan.please look into this matter.

Regards
M.Rakesh Naidu,
[protected]

Today on 27th Sep 2012, in the morning at 7:35 AM, I received a missed call from Pakistan. The calling number was [protected]. I knew +92 is country ISD code for Pakistan. I do not know anyone in Pakistan so I am a bit concerned.

On google I found out that this number is giving missed calls to many other Airtel numbers for some years. So why does not Airtel bans this number or something.

Oh terri ki ...
Airtel do something

I got a missed call from[protected] today morning at 08:47 AM. When I checked for STD code +92 on the net. It was an ISD code of Pakistan. I also noticed on the web and from this site report by others getting similar calls from Pakistan.

Hi
I got a missed call from [protected] on 19th Dec 2012 at 5.59 pm.and Today 22.12.2012I got two missed call from [protected] at 10.35 am.Then i checked out on the net, the no.is from pakistan. plz look in to this matter and let me know about this unidentified caller. I want to lodge a complaint against this. where do i do it? pls help.



Mohd Saeed Siddique

Lucknow (U.P.)

Hi,

Today I got a missed call from [protected] at 07.27 pm am plz look in to this matter and let me know about this unidentified caller. which may be a number from Pakistan.
Thanks & Regards
Dr. Rahul

Hi,

I got a missed call from [protected] on 25th April, 2013 at 08:59am and Today 03 May, 2013 I got also a missed call from [protected] at 08:51pm.Then i checked out on the net, the no.is from Pakistan. plz look in to this matter and let me know about this unidentified caller. I want to lodge a complaint against this. where do i do it?
Plz help.

Er. Sumit Bharti

Jaipur(Rajasthan)

Prepaid — friendz chat

dear sir/madam
mere airtel no. par pichale 1 mahine se freindz chat (no. 543216) band hai mene kai bar customer care par phone laga kar batalaya marag mera problem sol nahi hua. krupiya muge batalaye kya problem hai nahi to me aapka sim badalkar dusara sim lunga kyonki apke yaha 1 miner problem sol karneke liye mahino lag rahe hai. mera mo. no. [protected] hai.

AirTel — Name Change

My mobile is :[protected]

I have give for the transfer of name from company to my name . I had subimitted the necessary details asked by the executive on March 20 itself . But stil now the name has been not yet changed . The executive is also not attending the phone cal when i called from my mobile and also from other mobile. If i went in person he is hiding some where.

In Airtel service Many of them face this problem.

Airtel Sim — Deduction without any information

I'm existing user of Airtel prepaid services.My observation is that the company deducting such amount from customer balance account without prior information/approval.

IT IS TOTALLY CHEATING.

All readers are requested to stop to use Airtel services as this is fraud company.

No response even after continous follow up.
Total cheating is there.

AirTel — service activation without information balance direction

Dear sir
cricket pacage is acctivate on my no [protected] with out information and ditect balance

Airtel Prepaid — Deduction of balance without any prior information

Airtell is cheating me every month.
Last month it was the deduction of Rs. 103 without any use. they are sayin that you have called some numbers within a couple of minut for Rs 103. they did not agree to provide the call details for the same.
Now again this month they had deducted rs 10 for the activation of hello tune. I want to change my service provider noe. Please show me the way how can I do that. Now I dont believe in airtel. they always cheat costomers for only geting some amout. They dont care for their reputation and responsibility. I hate Airtel. I dont want to be with it any more.

Airtel — Balance deduction without any prior information

I am frustrated with Airtel service. I have not activated any weekly sub service still my balance is being deducted. I have even complained to the customer care on 24th march 2012 reference no. is CBDOV[protected]. They told it would be deactivated.. but still today on 1st April my balance is being deducted at the rate of Rs 20. My number is [protected] .

The Airtel company is not responding to my complaint. It is unnecessary charging Rs 99 for game club. Request to unsubscribe it my mobile no [protected]

i want to unsubscribe the games club subscription being charged to ph.no. [protected]

Plz deactivate it..it charge 10rs per day, who is responsible fr dat..without request it activated .Even i unsubscribed it, it automatically get renewed..my no-[protected] mumbai circle..plz stop or i will stop using ur service

airtel games club Complaints - I want to deactivate unsubscribe this service because i have not activated it.This is activated accidently by airtel without information message my Mobile No.[protected]

my cell no is [protected]

few days back accidentally games club got activated on my cell. and on the same day i deactivated it. but today i'v recevd a message of games club subscription renewal and charged Rs 30. though i'v deactivated it. i'v not sent any message for the renewal. pls look into the matter and credit the amount back.

satheesh rao

This is really frustrating and irritating for one of the biggest air owners in India. This is not the first time a service has been activated on my mobile by itself, but this Games Club is the most irritating of all. I can pay 100 bucks for a service I choose but I cannot bear paying even a paise for which I did not ask for. It's worst when the customer care service is very poor in Himachal Pradesh when most of them doesn't speak English. If this games club issue is not resolved within 24 hrs I am applying for MNP to another carrier for which I am not alone and I have a bunch of Juniors who are ready to MNP or whatever with me.
My Mobile No is [protected]

Thanks a lot Mr. Rakesh Ranga my balance was credidted with Rs. 50.
But I am having a new complaint which I will be posting now.

I got a message again regarding the activation of games club on[protected] at 1159hrs on my mobile again, and it says
Your GamesClub subscription is active at Rs. 5 per day. To unsubscribe sms STOP to 121.
I sent the sms STOP to 121 and also tried unsub gc to 56363 but there is no service active in my mobile and my balance has been deducted everyday.
How is this kind of problem not yet solved by this famous company. It's like some other companies hacked into airtel and bill the customers.
This is not the first time this happens but I am expecting you to do the needful and unsubscribed me from it like you did in my previous complaints.
Thanks in advance.

AirTel — portability

Dear bsnl

this is the mail regarding of portablity i am a subscriber of air tel from last 7years but now i have shift to bsnl ,and regard of it i have full fill all the formalities in tohana excahnge at 13/02/2011.but ill time this facility is not applicable on my mobile .my portablity no is AH595826. and request you to kindly do the needful on prority basis.

My mobile no is [protected] if

there is any issue then call me on this no [protected].i will be available on this no

RESPECTED SIR,
I AM JASEER FROM KERALA, I AM APPLIED MNP FROM AIRTEL TO BSNL, BUT THE AIRTEL SERVICE PROVIDERS DID NOT ALLOWING FOR PORTING, MY NO IS +91-[protected], THIS IS A VERY CHEATING TO TRAI,

I have been trying to change from airtel to docomo by portability but company is harrasing me from 30 days please help me soon

AirTel — PORTABILITY

After the mobile portability option has started, I wish to move to other service provider from Air Tel due to network problems and other issues. However, whenever I sent a portability request to 1900, it says wrong code entered. This is shear manipulation and harrassment by Air Tel. If this is not sorted out, I will be left with no other option but to move to Consumer Court.

Name: Rajneesh Pandia
Mob. No. [protected]


I m using this Airtel Mobile No. From last 5 years in Surat. And now i m tired to handle network problem near to Abhishek Market, Surat. Earlier i was unable to change my mobile no. Bcs of business network to all India. It was difficult to spread my new no. To all business participants.
Now after portability i used to change my Service Provider. I tried 6 times, i sent message by 'PORT' but i didn't received any reply till this date.
I wanted to change my service provider to "Vodaphone" but their executives are also not replying me.
Pls help me out to change my Service Provider. I can't bother is any more.

Regards
Rajneesh Pandia
[protected]

yes i m agree with u.

Sir,
my airtel number is [protected] but no network in the area of pant vihar saharanpur so i change the network and i applied portbility in vodafone,but Airtel not given the permission to change the network/portbility.
This work of Airtel under monopoly defination.
Kindly solve my problem immediately please.

My number is [protected]. I have applied number of time for portability from airtel to vodafone but everytime airtel reject my portability docs. I thought that they rejected due to my postpaid connection of highly paid customer in every month.
So much foolish people appointed in gallary to manage the customer. They doesn't have any manner to talk with customer.
So much foolish plan is to be launch by airtel company like in prepaid recharge Rs 20/- get Rs 20/- full talk time for a day but not mention in voucher. Therefore, customers lost their money after 1 day.

I think that after 2015 which is a goal of airtel to the best company in the world wil false in earlier, not in 2015.

rejection of portability is not due to the expiry o[censored]nique id because late action taken by airtel persons

Poor network in Mangaldas market in Cst.

Lo tof complaint to airtel but no one provide solution or not provide any via fia.

But In vodafone if you are a premium customer they will provide network solution problem & solve that quickly.

I get a message from you but i don't no how i would get a 750000.00 payment.
My mobile number is [protected].

Dear sir

We given mobile Portability From bsnl to Airtel 9.05.11 and we Got Unicode on 13.05.11 but yet not our Network change to airtel, the airtel Executive now Not responding our Call

(Example:- Bsnl cell one Noumber :-[protected] Unicode BT876554 Aitel Sim No :[protected] we given total 16 connection

rammohan
Cell [protected]

i am dirar from kerala.my mobile number is [protected] .i have been an airtel customer for years but as recently airtel services have become quite unsatisfactory in respect of its coverage i wanted to move to vodafone,and for this purpose i have been sending requests in the format''PORT<> [protected]'' to ''1900'' for days now but l haven't got my portability code yet from airtel
Hoping my grievance will satisfactorily be dealt with
yours faithfully
dirar

I am S. Md. Khalid using airtel no. [protected] past 7-8 years.
They are simply fraud me by detcting my balance with out any reasons.
So i need to port from airtel to some other network.
I tried porting to vodafone twice and once with docomo.
Each time airtel didn't port me.
Please help me to release me from such fradulent service.
Thanks & Regards
S. Md. Khalid
[protected]

what the status now?? has your problem resolved??

I have requested forportability from Airtel to Bsnl from 1900 and got Unique Id AA971367 on
4/6/2011 ,paid all the billed and unbilled amount 2000.00 on
4/6/2011.I got a phone call from airtel customer care saying they will
offer 10% discount for next six months,if i cancel the UPC,but for
which i refused did not send any acknowledge SMS which airtel officier
told me to send.,instead that person as forwarded the cancellation on
my behalf without my intimation and made eligable from 10 % discount
for the next six months which i got an SMS on 08/06/2011.I got a SMS
from BSNL saying that Airtel as rejected my application due to some
Legal reasons on 3:40 PM on 05/06/2011 . i called up airtel customer care
on 05/06/11,07/06/11 and on 08/06/11 and complained regarding this
message ,but till now no one as attended the issue,instead they r
saying that the port out was cancelled because of some legal problem
between Airtel and BSNL, which is not my problem ,why should i suffer
beacuse o[censored]r problem .Kindly make airtel resolve my problem


Samapth Kumar
[protected]
kindly help me out to move out of Poor Serviceless AIRTEL Network.
kindly give me a valid reason for why airtel is suffering the
customers

l am knocking at every door you tell me to-even at your facebook door
thanks for trying to make me patient

you Airtel people have no respect for Indian laws;to put it simply you make fun of them.today one of your customer service executive gave me a tedious as to how l had to approach a service provider once l got my porting code.l told her l had not yet received porting code.l said l had sent my porting request at least 9 times already.she said she had not taken not of it(wow! the executive says it all of your customer care services)then she apologized.l said what l wanted was not apologies but a resolution.she said she had fixed a date to sort out my problem-June 27(ha ha customer care executives call the shots?), which rather sounded as fixing a date for an engagement or wedding(just to think of it splits my sides with laughter!)
***
Another executive called me today.she asked me what my problem was.this helpless guy delivered an agonizing speech on ''waiting for my porting code''
she hung up promising me a resolution in 24 hours

Mr Rakesh Ranga
With all due respect, let me put it clear.
My problem has not yet been solved.On the other hand you are adding insult to injury by writing that you suppose my problem has been solved.You know only too well that your customer care executives don't answer my calls and they don't intend to send me a porting code, either
You don't seem to respect TRAI laws regarding MNP.You don't even respect this forum, either.You think yourself/yourselves above Indian law.
I have no idea what a Goliath you are;I am no David.Worse still, I am waging this Porting War blindfolded, with you multi-national warriors always remaining hidden and inaccessible and unapproachable
I don't know where you got your culture and civilization;no decent Indian would treat another in so callous a way as this.
You know, it has been a month since I started sending you requests(eleven already)in the prescribed format but nobody helps me
If you are straightforward and decent enough, take immediate measures to help me out
Regards
dirar

Dear Sir
Hereby I would like to notify on this forum that my problem of MNP with Airtel has been solved.Let me express my sincere thanks to the admin and his team for their earnest and successful intervention on my behalf.My thanks are also due to the Airtel team who were finally able to help me out.
Let me conclude my words by expressing my heartfelt gratitude to this forum again
Sincerely
Regards
dirar

Dear sir,
my self aakash patel
i am portability user..
i have change my network TATA DOCOMO to AIR-TEL..
but i have some problem with recharge and SMS sending...
i can make call but cant send massage to any phone..
i requested for portability on 24-Aug 2011
Porting Code is TG985561
yesterday my Tata docomo network change into Airtel..
but today i cant able to sent message and also i cant get my 58rs sms pack recharge..
i cant get proper response from customer care..
please help me in this case....


My Mobile Number is [protected]
From Surat ,Gujarat 394550

I have applied for Mobile Number Portability from Airtel to Idea but its more than 1 month and Airtel has not completed the request... and when contacted they are replying that the problem is from Idea.... but there is nothing like such and actually Airtel is not letting me to change to Idea.... So tell me what to do.

for telephone regulatory authority of india act portability change within one month but airtel service provider do not change portability in 3 month

I had requested for porting out my number from Airtel to BSNL 3 times in the past, and unsuccessfully. The request would be taken in and closed without processing. Last time I paid my fees to BSNL along ith application form and porting number and received the SIM Card. However, despite several requests on phone to customer services, the number is still not getting ported out. I have been a high value mobile user and I suspect that is the reason. I don't get the signal at home thru Airtel and there is an urgency to the porting as it affects my work. Pl help!

AirTel — Portability...........

i have applied for portability of my no.[protected] from AIR-TEL to VODAPHONE but after 6 months there is no progress, Air-tel told that we are having contract, but such no contracr is there, please look in to matter,My reced & Outgoing Calls has stoped Because Network is Disable.Pls Urgently Solved the Problem.

Airtel — Customer care executives not connecting my call and not allowing me to portability

Dear sir, i am Mr.P.Ravichand Resident of Vijayawada, i recently recharged with 111 and got full talk time but my call charges become 70 pisa per minute even though i am having a value vocher, of 59 to call all local 29 paisa. To clarify that i keep on calling several numbers like [protected], 121 from today 7.10 Pm to 8.30 Pm They keep on disconecting my call, then i got frustated and decided to portable . That option also not working. Airtel is cheating all the customers. I want to move to Consumer courat for causing me this discomport, I also want to say all this site user to don't use AIRTEL MOBILE. They are very discosting. By the Way my mobile number is [protected], i want to forward this mail to trai to refer this matter.

Dear Rakesh Ranga Till Now i didn't got any clarification from ur side. One lady called me yesterday, she is also repeating that our floor supervisor had given u the clarification, they are saying that according to my usage i will be able to connect to the customer care, tell me is it true, then tell me at what is the amount that i required to use to conect ur customer care, how tata docomo people able to give that much free lanced service, and why u people didn't intimate the customers via sms stating that it is not possible to you that always u can conect to customer care, and tell us what should we do if we come across with any problem (as per trai guidelince), i hope u will reply soon

Hello Rakesh, Just now i once agin tried the same is hapening (you can check my call data), but this time i tried only once, i again with my bsnl no contacted ur customer care once again for my complaint no CUIVR[protected] She is saying that ur complaint has been closed. How u people close my complaint with out solving my problem, and with out giving me proper clarification, on 3rd i am in a mood of porting away from ur network, but now i changed my mind, i wont portaway from u r network till i conect ur customer care from my airtel number.I hope on behalf o[censored]r customer care team u will respond. I also sugest you to once u try ur customer care number ([protected]) from u r mobile and u will discover how a customer feels. ok bye i will be awiting for ur reply.

Dear sir/madam,
my bsnl no.[protected] has to portebility in airtel 29/1/2012.but hasn't recieved your airtel service last 3 days.
bsnl service has closed from 3 days. so pls regart to has been recieved airtel services soon.
Thanks..

We have 5 mobile connections with Reliance communication. We had applied to Airtel for portability from Reliance to Airtel in the month of March’12 through Airtel authorize agency Shyam Telelink, Chittorgarh, Rajasthan .We got portability no. from Reliance and also paid advance and extra payment to RCIL . But even after several failed attempt and also visit to the concern agency Airtel not processed our portability application and also not given any explanation for not processing the portability. After getting assurance we once again applied for portability and got portability no. from Reliance. But this time also Airtel not processed our application. Why Airtel not processed our application if processed than on what ground Reliance rejected portability. Our mobile nos. are
[protected]--------Port. No. RR256899
[protected]--------Port. No. RR257634
[protected]--------Port. No. RR257311
[protected]
[protected]
Regards
Partha

I visited Airtel Panaji Goa to port back to Airtel from vodafone on 12/06/14 at 5pm. A guy here requested me to pay Rs.49 for this which I did and even after requesting for a micro SIM was given normal SIM. Instead he told to cut this given SIM at nearby IDEA store. Then he told me to come in a week to pay Rs.25 for a micro SIM again with documents.This process took them 45 min.(Entry-&amp;gt;hlr2 SIM given--&amp;gt;then changed to hlr1---&amp;gt; exit)
1. What kind of service is this?
2. Why should one pay for micro SIM once he/she has paid for porting and getting a SIM?

Please solve these issues


Darshan
[protected]
[protected]@yahoo.com

I have requested port at 23/5/15 from docomo to airtel. 30/5/2015 docomo sim is deactivated but airtel sim is not activated so I want details and status of the sim.
My number is [protected]
Upc TX882236