Comments
I have been charged fraud transaction at Fastag, they have charged without travelling from that area, even after contacting customer service till now no proper resolution, issue has been raised on 29/04/2021. Can anyone help me out

Reply
Today while recharging the aforsaid mob [protected] through airtel thanks app amount of Rs. 143.00(actually it is A plan of Rs. 149.00).It was deducted twice of amount Rs. 143.00 each due to your system problem .
Hence please arrange to refund one amount of Rs. 143.00 to my account and confirm the same.
I have attached two different transaction details for your reference.
More over The aforesaid mob number is related to my mother Mrs.Bharati Bhattacharjee and I have recharged the same through airtel thanks app which is related to my mob number [protected](Manoj Bhattacharjee).My mother is a 70 years old women .She is not using any email I'd.
Hence please come to the main point which I raised and arrange to resolve the issue on priority basis.
Hence please arrange to refund one amount of Rs. 143.00 to my account and confirm the same.
I have attached two different transaction details for your reference.
More over The aforesaid mob number is related to my mother Mrs.Bharati Bhattacharjee and I have recharged the same through airtel thanks app which is related to my mob number [protected](Manoj Bhattacharjee).My mother is a 70 years old women .She is not using any email I'd.
Hence please come to the main point which I raised and arrange to resolve the issue on priority basis.
[protected] cancel
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54604
Pending
0
Resolved
21965
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078