[Resolved]  Amul Gold Milk — advance dates in the Packet and bad Milk

Address: Mathura, Uttar Pradesh

From the last two days Amul Gold Milk was getting spoiled. While opening, I was finding thick small pieces of cream. Today I was shocked and was surprised to see advance dates on packets. i.e., 3rd August, While today is only 2nd Aug. That clearly shows that may be we are getting old milk every day. The packet shows that it was produced at Himmatnagar ( 383 006) . My effort to contact Customer Care gone waste as no body bothers to pick up the phone. Packet Code on liter pack is : SCODE/03/08/106B D and on half liter pack : SCODE/03/107A D. Scanned packets are attached.

Hope Amul will at least attend this complaint.
Was this information helpful?
No (1)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

If you read the milk pack carefully, it is mentioned that the date printed is the USE BY date and not the manufacturing date.
According to new rules, food product having shelf life of less than 15 days has to be printed with USE BY date instead of manufacturing date.
why we have just use by dates then? Don't customer need to know Manufacturing date? I too find that Amul Gold has a thick cream once boiled but the underneath milk is of inferior quality

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amul / GCMMF
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    1622
    Pending
    0
    Resolved
    293
    Amul / GCMMF Phone
    +91 26 9225 8508
    +91 26 9225 8509
    +91 26 9225 8506
    Amul / GCMMF Address
    Gujarat Cooperative Milk Marketing Federation, PO Box 10, Amul Dairy Road, Anand, Gujarat, India - 388001
    View all Amul / GCMMF contact information