Anantha — Being cheated by reliance prepaid mobile services

Hi, my name is anantha and i have taken the prepaid connection from reliance on 16th march 2010,.

Promised of 1 p per sec and cheated by deducting 1rs per call, called customer care and those didnt helped me but kept on hold for 1 hr and disconnected the call.

They are claiming of not having any details about me (As i have already given the application form duly filled with my photo and address proof,
How stupid is the company's behaviour of claiming no details, but welcomed me through a message from reliance.

Above all these, there are people in customer care named alok and ashish who are not concerned about the customer pain, but kept on talking like a .
One (Daggar) by name kameshwari, who dont understand english but kept on repeating the same thing again and again like a prostitute.
Despite of all these things i logged a complaint with customer care and this was closed without taking the consent of the customer.

If i would get a chance to write to ambani's, i would straight away smear there faces with my .
These bloody are here to cheat customers and making money,

We should teach them a lesson for this,

Pls help me in providing the ways to taking this issue with the higher management.