Comments
Sir,
I have booked a ticket to Garuda service from Hyderabad Imliban Bus station to Tuni for the date[protected] on[protected] through online booking by HDFC Master Credit card. The amount is debited but ticket is not booked showing a remark that the seat number selected is already booked by sombody.
My user id is arsrao_72 and My transaction id is OB709608.
So, I have sent my request to refund money to my credit card account immediately on[protected]. APSRTC BOOKING Team responded by stating that they shall revert my money to my account. Still I have not received any amount to my account. When contacted nobody is responding.
Kindly look into the issue.
Thanks and regards,
A.R.Subbarao,
Mob No.[protected]
I have booked a ticket to Garuda service from Hyderabad Imliban Bus station to Tuni for the date[protected] on[protected] through online booking by HDFC Master Credit card. The amount is debited but ticket is not booked showing a remark that the seat number selected is already booked by sombody.
My user id is arsrao_72 and My transaction id is OB709608.
So, I have sent my request to refund money to my credit card account immediately on[protected]. APSRTC BOOKING Team responded by stating that they shall revert my money to my account. Still I have not received any amount to my account. When contacted nobody is responding.
Kindly look into the issue.
Thanks and regards,
A.R.Subbarao,
Mob No.[protected]
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![Andhra Pradesh State Road Transport Corporation [APSRTC] Phone](/img/bn/phone.svg "Andhra Pradesh State Road Transport Corporation [APSRTC] Phone"){kind=small}
+91 40 3010 2828
![Andhra Pradesh State Road Transport Corporation [APSRTC] Website](/img/bn/www.svg "Andhra Pradesh State Road Transport Corporation [APSRTC] Website"){kind=small}
![Andhra Pradesh State Road Transport Corporation [APSRTC] Address](/img/bn/location.svg "Andhra Pradesh State Road Transport Corporation [APSRTC] Address"){kind=small}
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
When I try, always gives server busy.
If some time opens, journey selection are not at all available. I do not why you released online reservation without proper testing.
I almost fed up with the website. The same website, if we go any agent, he can do. This is the way of APSRTC webiste. Started in bigways will all loop hole like CWG games.
Ultimatly we have to balme government.
Please close all on line service reservation system for APSRTC and recheck complete business process.
Even they have not given any grievence mail ID or customer care mail ID, just maintaining the Phone number. THis shows how importence they are giving for customers.
Worest goverment and worest leaders on top position. Just showing that not increasing fare, maintaining successfully, who needs it. Now current generation, no one bother about fares.
Every one needs, Quality Service and mainatianance should be satisfied customer.
Buses will reach destination one hour or 2 hours later than KSRTC.
Drivers stop long time for tea and food and speedy is very less.
Try to learn more from the KSRTC.THis is my suggestion.
Any organization wants development which depends much more on quality service with profitablity.
Keeping same fares does not help to develop to organization.
Regards
Mallampalli.T