[Resolved]  Archana Art & Design — non supply after payment

Address: Delhi

I am a South African Businessman. I was looking for a supplier of Hologram labels. i found the Company Archana Art & Design in India throught the TRADE INDIA portal who seemed like a good company to deal with.

In Novemember of 2010 i paid for hollogram labels that i required. Ever since then my contact at the company a Mr. Dibyendu Chakraborty <[protected]@gmail.com> has been lying to me and avoiding me to date (23.02.11) i have not recieved my stock of what i have paid for.

I am not sure why he has choosen to take my money and not send me the goods, but i suggest that you stay away form this company as they are devious to say the least and the will most propably take your money without sending you the goods.

regards

JASON CARROZZO
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Aug 13, 2020
Complaint marked as Resolved 
 
4 Comments

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(Archana Art & Design is an ISO 9001:2000) Dibyendu Chakraborty <[protected]@gmail.com> is a big cheater man
Dear Mr. Jasson, Your materials were delivered only after the confirmations of the artwork/approval of design. After that again you gave us a repeat order and the same was also delivered to you.

Thanks

Chakraborty D.
The materials had been dispatched to the above said company more then 1 1/2 years, the tracking no.provided by the customer, customer received the goods, It was very much discussed over phone/mail that unless our company receives the 100% advance, no delivery will be made. The remittance was made more then 30 days, even after placing the order.


Materials already received by the client. Delivery made within 20-25 working days from the date of confirmed order and receipt of advance amount.

Thanks

Naveen Kumar
Marketing-Manager.
THIS COMPANY WILL RIP YOU OFF!!!

STAY FAR AWAY FROM THEM!! EXTREMELY UNPROFESSIONAL!

We are beginning proceedings with law enforcement after being constantly jacked around and having our money stolen. DO NOT SEND MONEY BY WESTERN UNION TO THIS COMPANY!

PAYPAL ONLY FOR A SAFE MEASURE TO RECOVER YOUR MONEY!

We have been waiting since April 17th 2013 for our goods for a hologram project we needed by a July deadline. THE SUPPOSED OWNER Mr. Chakraborty will give you excuse after excuse and not deliver your product.

Excuses include the following:

1) I was out of town in Delhi
2) Our internet was not working
3) Ravi Kumar will send your project out and follow up with a tracking number

Nothing is consistent with this company. They beg you to send the money for the project and then jack you around. They are being on a fraud watch I understand for many others that have been going through this. Its just a matter if time before they go down.

They have given false promise delivery dates to us several times and have not delivered on any of them. We in turn had to contact our clients and give them the runaround for months now.
We had other contracts which we will not be awarding this company. Our employees constantly called him by phone on the India timezone and he always insisted our project was being delivered and a tracking would be provided.
This is the worst service ever. There are many companies who would give you better customer service than this. We have since found others that will gladly do business in a professional manner.

We are beginning proceedings with law enforcement against this company so no one gets taken by these scam artists ever again.

Diane

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