[Resolved]  Audi A4 3. 2 Fsi Quattro — Manufacturing Defect

I have just purchased one Audi A4 3.2 FSI Quattro which has done under 10K in mileage. It was seen after 7000 KMS of running that there is a dis-balancing problem in one of the alloy wheels of the car. We took it to Audi Gurgaon and it was noted on the second day that all the four wheels have this problem. Now each wheel is around Rs 35000.00 and they say that this would not come under warranty as this is because of bad Indian roads and they shall charge of replacing each alloy wheel. Now my question to them is that the other cars of different makes have run around 100K did not had such problem as on date and how come such an expensive car can have such problem.
My car is there from last two days at their Gurgaon workshop and my Drivers had to stay back for one day as I belong to Agra with no proper guidance and satisfaction from Audi Gurgaon.

Also I had asked them to pain the bumper of the car which they pained and did not match to the color of the car. They are now forcing us to accept the car as they claim they have done a proper paint job.

Under above conditions it seems that these foreign companies are fooling our people as they already know the India Road conditions and they should only release a car in India once they fully test the same in Indian road conditions.

I would need you help and assistance on this.
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Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

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Same Problem with my Audi A4 3.2 FSI Quattro bought in Dec 2011, Please suggest whom to contact

Thanks & Regards,
Abhishek Goswami. Noida
Well my problem has been taken care of by calling[protected]. The problem was similar of wheel disbalancing however the good part was that that it was a problem at only left rear wheel & i was saved from getting the complete wheel changed as the staff at Mathura Road Audi managed to service it. My model was Audi A4 2.0 TDI Multitronic which i confirmed with showroom, make was Dec 2011 but still the charges i paid & the feel of a new car being old is not bearable.
Now I am planning to sell it off & get the new Audi A4 facelift as the showroom staff convinced me that the newer version is built for Indian Roads.
Even one of the staff told me that " Sirji ye Saal bhar purane models hai, jo inhone abhi beche hai " means my Dec bought Audi was of a lot which was atleast an year old. This shows how they cheat & be disrespectful to customers . But still as brand I Love Audi as many of my family members drive it in India & even abroad.
I am in a dilemma to sell it or not however if someone gives me a good offer i can sell it to get the FACELIFT . Reach me at Abhinandan.[protected]@gmail.com

Thanks
Abhishek Goswami.

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