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Hi i am shivkumar swamy from Mysore, i have purchased Q5 3.0tdi last year from Audi bengaluru, i was so happy with the performance and service of the dealership, 5 months back i purchased A7 by disposing my BMW 5series, recently i left my Q5 for first service and there was a oil leakage problem in gear box and company replaced it under warranty, after coming back from the service i started feeling steering has become very hard, immediately i informed service advisor Mr.Gautham, As per him Q5 steering comes like that it seems this what i got a justification from Gautham, I told him to keep the vehicle and sell it of, for my sake Goutham took the vehicle for service station and done nothing and he has sent back the car without rectifying the problem, it was a blender that i changed the brand from BMW to Audi, overall experience what i feel BMW was much much better in after sales service than Audi, Audi is in race to become no.1 in India its only possible until unless you take care of your existing customers, As i was planning to buy new Q7 4.2 next year, After repeatedly irresponsible service from Audi Bengaluru now i have decide to buy Porsche Cayenne.
Hope this comment makes others to decide whether to buy Audi or not to buy
Reagrds
Shivkumar Swamy
Managing Director
Tanisujan PVT LTD
Mysore
Hope this comment makes others to decide whether to buy Audi or not to buy
Reagrds
Shivkumar Swamy
Managing Director
Tanisujan PVT LTD
Mysore
I have bought audi a.6 in 2010 and got little accident in oct 2012 they told that gair box have been broken so they have to change. for that they took 3 months to change every week they give excuse that car in under checking. they made a bill of 14.62 lacks for that.
the worst service is from audi delhi.
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