Comments
Auto Loan — Unecessary fine and Harasment
Dear sir,My name is sandeep from gurgaon.
I am having an AUTO LOAN(A/C[protected].Which has been approved on DEC 2009.
The mode of repayment which i opted was thru ECS from my back(CITI BANK).for the first three month the ECS is been cleared,but from the month of may 2010 no ECS has been cleared,the reason behind this was some technical error from HDFC Bank as told me by there official,but still they are charging me with fine because another official is saying that the check has been bounced/rejected by my bank(CITI).
CITI bank has confirmed me that as if no ECS has been presented in the above said month by HDFC bank.
Now HDFC bank are threatening me and forcing me to pay the fine for future comfort.On Account of this my personal loan has been rejected for which i was in need very much.
please look into the matter and take the action ASAP.
Regards
A Sandeep Francis
[protected]
Auto Loan — Poor Training of Staff and Unnecessary Pain
Dear Sir,I Applied for Auto Loan of a Car Nissan Sunny 2007 From Standard Chardard bank and My Case was Handelling Mr. Arun[protected] I have Given Require Documents on 19/04/2010 and they told me that they will get approval within 48Hrs. but he got approval on 19/05/2010 because in this one month period he told me many things like documents which he should collect in once. Actually he don't know about proper documents. and once i got approval . same day i regestered the car and given Regestration card copy with insurance copy to Arun in Bank. He told me that i will receive Seller Cheque within 4 working days but after 2 weeks he told me that he is require seller signature on application form. Car was already registered on my name but he did not get signature of seller. Here i want to confirm that all these detail i was also discussing with Miss. Shafana[protected] but she is also Lazy. Mr. Arun told me in front of Miss. Naeema ( Arab National Bank Staff) that He got signature of Seller and He is not require more documents. and i will receive cheque within 4 working days. i was calling regularly to Mr. Arun regarding Cheque but every days he was telling new story. So 21/06/2010 i went to the Standard Charterd Twin Tower Deira Branch and i started to Shout Loudly then there was a EX-Employee of That branch he told me that i will receive cheque 1.00PM. i till him that i will not go without chque so he told me that "ok. then wait, i will give you soon" I waited there and then Miss. Shafana told me to take one person with you and go to the Bur Dubai branch and collect your cheque from Bur Dubai Branch.
Thaks God I got cheque but after that From 23/06/2010 Every day i am receiving call from Bank that i have to pay payment of Auto loan. i told them that My salary date is 28 so i will pay 29 as i collect cheque on 21/06/2010 but everyday they are calling me. and as today i registered my Standard Chartered Bank account online so i say that my account is in -1300. i don't know why my account is in minus. i want proper solution so if any responsible person can solve this matter. as i have such a bad experience. I login the Complain in Bank but after 10 days i received call from bank but nothing happy and now everyday i am receiving call from bank regarding loan installment as my installment dats is 29/06/2010 but they are calling me to deposit cash in account. Everyday i insult of many people of Collection Department when they call me from bank for due payment but actually my Due Date is 29/06/2010.
I Hope that Something Will Happen Of This Letter.
Thanks & Regards.
Aamir Mustafa
[protected]@yahoo.com
[protected]
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